Healthcare Policy and Management
Exam Answer Key
Course Introduction
Healthcare Policy and Management explores the structures, processes, and outcomes of health systems with an emphasis on the development, implementation, and evaluation of healthcare policies. The course examines the roles of governmental, non-governmental, and private organizations in shaping healthcare delivery and public health initiatives. Students will analyze current issues in healthcare reform, regulatory processes, financing, and the impact of social, economic, and political factors on healthcare systems. Critical topics include healthcare law, quality and safety standards, ethical considerations, workforce management, and leadership strategies for effective organizational performance. Through case studies and real-world scenarios, students gain the skills needed to assess policy implications and manage healthcare services in diverse settings.
Recommended Textbook
Health Information Management of a Strategic Resource 5th Edition by Mervat Abdelhak
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18 Chapters
1158 Verified Questions
1158 Flashcards
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Chapter 1: Health Care Systems
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83 Verified Questions
83 Flashcards
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Sample Questions
Q1) What type of health service is covered by Part B of Medicare?
A) Physician office visit
B) Custodial care
C) Inpatient care
D) Dental visit
Answer: A
Q2) Which term refers to a defined geographical area served by a health care program?
A) Community center
B) Regional boundary
C) Catchment area
D) County health line
Answer: C
Q3) Which process gives legal authority to a person to practice health care in a state?
A) Certification
B) Accreditation
C) Licensure
D) Registration
Answer: C
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Chapter 2: The Health Informatics and Information
Management Profession
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) The process of assessing the quality of physician education by the American College of Surgeons in the early 1900s was dependent on the quality of the patient record.
A)True
B)False
Answer: True
Q2) The protection of secondary health information is an ethical tenet promoted by American Health Information Management Association.
A)True
B)False
Answer: True
Q3) Current Joint Commission standards emphasize departmentalized health care versus integrated health care.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Health Information Infrastructure and Systems
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) Describes orders for medication at a retail pharmacy.
A)HL7
B)DICOM
C)NCPDP
D)IEEE 1073
E)CHI
F)RxNorm
G)SNOMED
H)ASTM 1384
I)LOINC
J)HIPAA transactions
Answer: C
Q2) Healthcare Information Technology Standards Panel reports to the National Committee on Vital and Health Statistics.
A)True
B)False
Answer: False
Q3) List two benefits of using health information technology applications.
Answer: Improved quality of care, better patient access, improved patient satisfaction, increased system efficiencies
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Chapter 4: Health Data Concepts and Information
Governance
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Which characteristic exemplifies the purposes of a data set?
A) Scalable
B) Economical
C) Uniform
D) Secure
Q2) AHRQ
A)Comprehensive assessment of a long-term care patient
B)Data content standard by ASTM
C)Data set for hospitals used by federal and state agencies for billing
D)Agency that collects vital statistics data
E)Data set for ambulatory care
F)Agency that accredits rehabilitation organizations
G)Data set for home health care
H)Agency that encourages the use of guidelines to improve health care
I)Data set for long-term care
Q3) Using the information in Question 9 above, which patients were admitted and discharged the same day?
Q4) Name a data element comprising clinical data.
Q5) Name a data element comprising financial data.
Q6) Name a data element comprising socioeconomic data. Page 6
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Page 7
Chapter 5: Data Access and Retention
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53 Verified Questions
53 Flashcards
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Sample Questions
Q1) The purpose of a manual record requisition slip is to
A) Document where the record is at the current time.
B) Use it as an outguide.
C) Create a transfer notice.
D) Retrieve the record.
Q2) Master Patient Index at an enterprise or regional system may contain several "unit" identification numbers.
A)True
B)False
Q3) Why is the master patient index maintained permanently?
A) HIPAA requires it to be maintained permanently.
B) Patients cannot remember their numbers when asked for them.
C) The same MPI can be used to identify the patient in different health care systems.
D) It is the key to identifying all patients who have been treated by the facility.
Q4) Referring to the information above, on what date was Mr. States discharged from his second admission?
Q5) A written description of a proposed system's concepts is a
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Chapter 6: Electronic Health Record Systems
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71 Verified Questions
71 Flashcards
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Sample Questions
Q1) According to a 2013 report to the Office of the National Coordinator, progress in health information technology, the pace of commitment to the adoption of electronic health records is
A) Moving forward at a steady pace.
B) Continues to accelerate.
C) Continuing to advance in hospitals, but more slowly in other settings.
D) Slowing in some settings in order to understand unexpected challenges better.
Q2) Which of the following systems generate patient data at the point of service?
A) Picture archiving and communication system (PACS)
B) EIS
C) REG-ADT
D) Expert system
Q3) When printing from an EHR, the volume of paper used decreases.
A)True
B)False
Q4) Copy and paste refer to duplicating selected text or graphics and inserting it in another location, leaving the original changed.
A)True
B)False
Q5) Define "users" as related to health information systems.
Page 9
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Chapter 7: Classification Systems, Clinical Vocabularies and Terminology
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) The International Classification of Diseases and Current Procedural Terminology are used for clinical purposes.
A)True
B)False
Q2) Describe the purposes of coding diseases and operations.
Q3) Precursor to Systematized Nomenclature of Medicine (SNOMED)
A)ICD-9-CM
B)ICD-10
C)CPT
D)NOC
E)NDC
F)SNOMED CT
G)DSM
H)DRG
I)LOINC
J)SNOP
Q4) This classification system classifies neoplasms: ______________________.
Q5) The Healthcare Common Procedure Coding System contains levels of codes. A)True
B)False
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Chapter 8: Technology, Applications and Security
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) Which of the following would not be an example of an alert found on a CDSS system?
A) "The patient is allergic to this drug."
B) "The patient is receiving a similar drug to this order."
C) "Your password is going to expire in 10 days."
D) "The drug being ordered is on a restricted formulary. Call for approval."
Q2) A repository of electronic information about many patients is called a ____________________.
Q3) A hospital is trying to determine the cause of the recent increase in the average length of stay. Explain why a data mining approach to answering this question might be useful.
Q4) What are the typical five roles defined in role-based access control (RBAC)?
Q5) Which of the following is an example of a departmental information system?
A) Business Intelligence
B) Radiology
C) Centers for Disease Control and Prevention surveillance
D) Master patient index
Q6) Secure socket layer (SSL) is an example of public key/private key encryption.
A)True
B)False
Page 11
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Chapter 9: Health Information Systems: Collaboration,
Analysis, Design, Implementation, and Operations
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72 Verified Questions
72 Flashcards
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Sample Questions
Q1) GDSS software is frequently used to facilitate which of the following activities in systems development?
A) Interviews
B) Questionnaires
C) Observations
D) Joint application development
Q2) All of the following are True about the RFP process EXCEPT
A) Because the RFP is so complete, vendor demonstrations and site visits are usually not necessary.
B) Because system evaluation is required, end-users should be included.
C) Because review of responses to RFPs can be time-consuming, RFPs are only sent to a few vendors.
D) Because the RFP may be used as part of the system contract, it should be complete and accurate.
Q3) When there is a steady stream of EHR processes in a health care organization, this is known as an EHR project.
A)True
B)False
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Chapter 10: Statistics and Data Presentation
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53 Verified Questions
53 Flashcards
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Sample Questions
Q1) A sample is a subset of a population that is valid if it is a True representation of A) The population.
B) The subset.
C) The mean of the sample.
D) The median of the population.
Q2) When intervals are used in frequency distribution tables, the intervals should be
A) No less than 5 and no more than 20.
B) Of equal width.
C) End points that do not overlap.
D) All of the above.
Q3) The number of medications a person is taking is an example of ordinal data.
A)True
B)False
Q4) What is the major difference between the gross and net autopsy rates?
A) Net autopsy rate excludes unautopsied coroner's cases.
B) Gross autopsy rate excludes unautopsied coroner's cases.
C) Gross autopsy rate excludes inpatient deaths.
D) Net autopsy rate excludes inpatient deaths.
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Chapter 11: Research and Epidemiology
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73 Verified Questions
73 Flashcards
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Sample Questions
Q1) Person time/person years
A)Faulty memory
B)The tendency to select persons under frequent medical care
C)The tendency to ask questions differently or probe more if it is known that the person has the disease
D)Quantifies the amount of risk due to a certain characteristic Ire/IRo
E)The ability of a test instrument to measure what it is supposed to measure
F)Identified by pre-existing records developed in the past
G)Accumulated period of time each person is in the study
H)Percent of all True non-cases correctly identified
I)Reliability between more than one research assistant or observer
J)Examples: all new employees within a hospital, all new students in the first grade
Q2) When designing a case-control study, you must always match cases with controls on age, sex, and race.
A)True
B)False
Q3) Reliability assesses relevance, completeness, accuracy, and correctness.
A)True
B)False
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Page 14
Chapter 12: Performance Management and Patient Safety
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Which hospital department often is responsible for monitoring patient incident data?
A) Social services
B) Patient accounting
C) Infection control
D) Risk management
Q2) A highly reliable measure will yield a large number of random errors.
A)True
B)False
Q3) The National Practitioner Data Bank contains information about a physician's
A) Current health status.
B) Liability insurance coverage.
C) Incidents of adverse quality of care.
D) Education and training.
Q4) Clinical practice guidelines are
A) Statements of the "right" things to do for patients with a particular diagnosis.
B) Standards for accountable care organizations.
C) Billing regulations for Medicare and Medicaid services.
D) Recommendations for providers negotiating third-party contracts.
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Page 15
Chapter 13: Data Analytics: Reporting, Interpretation, and Use
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) The registration and tracking of implantable medical devices by manufacturers is mandated by law.
A)True
B)False
Q2) Which one of the following is NOT a step in building a data dictionary?
A) Perform an inventory of the current system.
B) Identify new data content needs of the current system.
C) Mandate the adoption of your preferred definitions of data elements.
D) Develop a consensus between all users of the system.
Q3) Cancer screening and smoking cessation programs are a function of which type of population-based registries?
A) Incidence
B) Cancer control
C) Research
D) All of the above
Q4) Federal law requires the reporting of implant problems to the Food and Drug Administration when there is a probability a device has caused a death, serious illness, or injury.
A)True
B)False
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Chapter 14: Public Health Informatics
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Adolescents (ages 13-15) need a booster of Tdap (tetanus-diphtheria-acellular pertussis)
A)True
B)False
Q2) Because of agreed-upon public health measures throughout the world, international travel is no longer a reason for infectious diseases to spread.
A)True
B)False
Q3) What disease does coronavirus cause?
A) Ebola
B) Rubella
C) MERS
D) SARS
Q4) The Healthcare Effectiveness Data and Information Set report card system aggregates data across health care plans and produces a report entitled
A) The Quality Chasm.
B) Healthy People 2020.
C) State of Health Care Quality.
D) Use Case Examples for Health Information Exchange.
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Chapter 15: Privacy and Health Law
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Sample Questions
Q1) Which of the following is never considered confidential?
A) Peer review records
B) Incident reports
C) Credentialing files
D) Policies and procedures about access and disclosure of health information
Q2) A legal document requiring someone to come before the court and testify is called a ____________________.
Q3) When a health care provider divulges confidential information from a patient's record to an improper recipient without the patient's permission, a breach of confidentiality and breach of duty has occurred.
A)True
B)False
Q4) The U.S. Bill of Rights is a source of ____________________ law.
Q5) Minors who are married, living away from home, responsible for their own support, and who the law recognizes as being able to make their own decisions and agreements are generally called ____________________.
Q6) In setting facility policies for patient access to their health information, name the two most important sources of law that the health information management (HIM) professional should consult.
Page 18
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Chapter 16: Human Resource Management
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75 Verified Questions
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Sample Questions
Q1) What are some methods a manager may use to provide regular feedback to staff and keep communication lines open?
Q2) The goal of federal affirmative action programs is to address inequities resulting from historical discrimination of minority groups in the workplace.
A)True
B)False
Q3) The "recency effect" as related to performance appraisal results in the supervisor making judgments that are not based on a representative range of the employee's behavior.
A)True
B)False
Q4) Explain how the tool shown above would be useful in human resources planning.
Q5) The National Labor Relations Act prohibits employers from engaging in which specific unfair labor practices?
Q6) What does cross-training through job rotation accomplish in a health information services department?
Q7) Identify aspects of this instrument that you would change to improve its effective use in practice.
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Chapter 17: Operational Management
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Sample Questions
Q1) Organizing the health information department of a large ambulatory care center into teams to provide services to particular clinics is an example of which type of work organization?
A) Functional
B) Customer
C) Process
D) Project
Q2) Looking at various outside factors that influence a health care organization's future business plan is called an internal environmental analysis.
A)True
B)False
Q3) In re-engineering, those processes that do not contribute to achieving an organization's goals are called value-added activities.
A)True
B)False
Q4) When the transcription supervisor at Mercy Hospital calls three of her transcription manager colleagues to find out about their productivity standards for transcriptionists, she is using what management tool?
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Chapter 18: Revenue Cycle and Financial Management
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Sample Questions
Q1) The current ratio is a measurement of performance for evaluating the effective use of resources to deliver a service.
A)True
B)False
Q2) In the process of finalizing the operating budget, the health information manager was obligated to define the consequences if one or more of the department's programs had to be terminated (i.e., contracted transcription services, cancer registry, etc.). This implies the hospital is using which budget method?
A) Flexible budget method
B) Rolling budget method
C) Zero-based budget method
D) None of the above
Q3) _____ ratios measure the ability of an organization to meet its short- and long-term obligations.
A) Accounts receivable
B) Capitalization
C) Liquidity
D) Turnover
Q4) Name the four general types of budgets.
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