Healthcare Management Exam Materials
Course Introduction
Healthcare Management explores the principles and practices involved in the organization, administration, and supervision of healthcare systems, hospitals, and other medical facilities. This course covers topics such as healthcare policy, leadership, financial management, quality improvement, human resource management, and strategic planning in the context of rapidly evolving healthcare environments. Students will develop the knowledge and skills needed to effectively manage healthcare organizations, improve patient outcomes, ensure compliance with regulations, and address the challenges of cost, access, and quality in healthcare delivery.
Recommended Textbook
Leading and Managing in Nursing 7th Edition by Yoder Wise
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31 Chapters
756 Verified Questions
756 Flashcards
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Page 2
Chapter 1: Leading, Managing, and Following
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) A nurse manager of a 20-bed medical unit finds that 80% of the patients are older adults.She is asked to assess and adapt the unit to better meet the unique needs of the older adult patient.Using complexity principles,what would be the best approach to take for implementation of this change?
A) Leverage the hierarchical management position to get unit staff involved in assessment and planning.
B) Engage involved staff at all levels in the decision-making process.
C) Focus the assessment on the unit and omit the hospital and community environment.
D) Hire a geriatric specialist to oversee and control the project.
Answer: B
Q2) According to the complexity theory,what would be the focus of measurement?
A) Cost per hospital day
B) Bed utilization
C) Infection rates
D) Staff morale and budgets
Answer: D
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3
Chapter 2: Clinical Safety: The Core of Leading, managing, and Following
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Sample Questions
Q1) As a nurse manager on the West Surgery Unit,you are interested in increasing patient safety and reducing morbidity and mortality on your unit.What recommendations would be consistent with the IOM The Future of Nursing report?
A) Careful screening of nursing staff for substance use and abuse
B) Increased RN staffing on the unit
C) Salary and benefits that reflect nursing accountabilities
D) Increase in the percentage of baccalaureate-prepared nurses to 80%
Answer: D
Q2) The NQF provides a model for advancement of healthcare quality that could be used in healthcare organizations.What does the use of this model by the Centers for Medicare and Medicaid Services specificity link with adverse patient events for healthcare facilities?
A) Staffing
B) Funding
C) Composition of executive councils
D) Composition of consumer-based councils
Answer: B
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4
Chapter 3: Legal and Ethical Issues
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Sample Questions
Q1) With regard to nursing practice,nurse managers are held responsible for:
A) practicing within legal guidelines established under state law and nurse practice acts.
B) ensuring that nursing staff under their supervision are currently licensed to practice.
C) referring all errors in nursing judgment to state discipline boards.
D) ensuring that physicians are properly licensed to provide care on patient care units.
Answer: A,B
Q2) One means of ensuring that the nurses floated to other patient care areas in healthcare organizations are qualified to work in the areas they are floated is:
A) employing additional staff to assist with orientation processes.
B) cross-educating staff members to other areas of the institution.
C) transferring patients to units where the staffing pattern is optimal.
D) orienting staff members to all patient care areas as part of their general orientation to the institution.
Answer: B
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5
Chapter 4: Cultural Diversity and Inclusion in Health Care
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Sample Questions
Q1) Sarah,one of your RNs,tells you that she can't understand why Jim,an Aboriginal patient,wants to do a smudge.Sarah's response is based on her:
A) cultural marginality.
B) circle of familiarity.
C) cultural understanding.
D) acculturation.
Q2) In caring for a patient from an East Indian culture,the staff expresses frustration that many people are in the room at any one time,which interferes with care.As the nurse manager,you provide leadership in understanding that this behavior of the family and friend network reflects:
A) lack of understanding of the seriousness of the patient's illness.
B) lack of communication between family members.
C) the social organization of friendships and family networks in East Indian culture.
D) lack of caring about the hospital environment by the friends and family.
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Chapter 5: Gaining Personal Insight: The Beginning of Being a Leader
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Sample Questions
Q1) As a nurse manager and the leader of the unit,you are aware of multiple avenues for learning leadership traits.Which avenues would you pursue for learning leadership traits?
A) Attending professional conferences
B) Reading books on leadership
C) Joining professional organizations
D) Connecting with other leaders in the organization
E) Experiences from new nurses
Q2) Which of the following is an example of a formal leadership position on a nursing unit?
A) Staff nurse
B) Unit secretary
C) Unit manager
D) Nursing assistant
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7
Chapter 6: Being an Effective Follower
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Sample Questions
Q1) In nursing theory,one theorist developed the idea of new nurses progressing to experienced nurses and playing an important role in patient care in all stages.The new nurses follow their role and progress through stages to advanced nurse.Who was this theorist?
A) Dorothea Orem
B) Patricia Benner
C) Ida Jean Orlando
D) Robert E, Kelley
Q2) As a new nurse manager,you are aware of leadership,management,and followership principles.The concept of followership is rather new as relating to leadership.What is the role of the follower in followership?
A) Leading the group in task
B) Submission position in organization
C) Person who may influence team
D) Negative meaning for worker
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8
Chapter 7: Managing Self: Stress and Time
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Sample Questions
Q1) As a nurse manager,the one activity you should not overlook is:
A) posting the yearly rotation schedule.
B) reviewing vacation requests.
C) scheduling staffing for holidays 6 months in advance.
D) anticipating staff sick days.
Q2) A hospice nurse has been feeling very stressed at work because of both the physical strain and the emotional drain of working with clients with AIDS.She tries to walk 1 to 2 miles three times a week and to talk regularly with her husband about her work-related feelings.One reasonable stress-management strategy would be to:
A) start taking yoga lessons.
B) make an appointment to meet with a psychiatrist.
C) start jogging 5 to 6 miles every day.
D) plan to go out for a drink with fellow nurses after work every day.
Q3) The chief nursing officer listens to nurse managers verbalize their feelings of internal stress.One common source of internal stress seems to be:
A) the death of a loved one.
B) perfectionism.
C) getting married.
D) losing a job.
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Page 9
Chapter 8: Communication and Conflict
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Sample Questions
Q1) After using a mediator to resolve a conflict between the nurse manager and two staff nurses,the chief nursing officer decides to:
A) observe to make sure the conflict has been resolved.
B) fire both staff nurses.
C) reassign both staff nurses.
D) reassign the nurse manager.
Q2) Mrs.Hill,aged 68,was hospitalized after a stroke.The speech therapist recommended that oral feeding be stopped because of her dysplasia.During visiting hours,Mr.Hill fed his wife some noodles.The nurse noticed this and stopped Mr.Hill from feeding his wife,telling him it was the doctor's decision.An hour later,the nurse returned and found Mr.Hill feeding his wife again.The nurse tried to stop him again.Mr.Hill refused and claimed that the clinical staff was trying to starve his wife; he also threatened to get violent with the nurse.The nurse decided to walk away and documented the event in Mrs.Hill's chart.According to Thomas' four stages of conflict,in which stage could the nurse have been more effective?
A) Frustration
B) Conceptualizing
C) Action
D) Outcomes
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Page 10
Chapter 9: Power,Politics,and Influence
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Sample Questions
Q1) Despite repeated invitations by his colleagues to become involved in regional and state nursing practice committees,Tom refuses.His reason is that "nursing committees rarely get anything worthwhile done because of politics and conflicts." According to the text,Tom's view of involvement:
A) is rare in nursing today.
B) reflects a fear of power.
C) reflects the essential process of power.
D) reflects empowerment and capacity to make his own decisions.
Q2) Politics is identified in what areas?
A) Confined to legislatures
B) Seen in dysfunctional workplaces
C) Found in all social organizations
D) A representation of self-interest
Q3) What has the literature on oppression in nursing demonstrated?
A) Verified the presence of behaviors associated with oppression within nursing.
B) Suggested that oppression leads to bullying but has little or no effect on patient outcomes.
C) Failed to establish that oppression is present in nursing groups.
D) Indicated that nurses use oppression negatively.
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Page 11
Chapter 10: Healthcare Organizations
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Sample Questions
Q1) A local hospital has formed a corporate partnership with a reputable HMO (health maintenance organization).The nurse manager has had to educate staff and personnel about the financial implications of this partnership.An HMO:
A) provides more expensive care than other types of insurance plans.
B) has a centralized administration that directs and compensates physician services. C) pays physicians on a fee-for-service basis.
D) does not pay as much for acute care as other practice plans.
Q2) A nursing informatics specialist hired by Blue Cross/Blue Shield Insurance System (a form of third-party payers benefit package for a prepaid fee that uses specific standards to approve a period of time for the use of inpatient and community health services)is participating in:
A) critical pathways.
B) healthcare networks.
C) health maintenance organizations.
D) managed care.
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12
Chapter 11: Organizational Structures
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Sample Questions
Q1) A primary care clinic is established in Pleasantville to provide comprehensive services to infants,children,and families within the community.The executive director of the clinic oversees physician and nursing services for infants,children,and families; a neurodevelopmental clinic; psychology,family counseling,and social work services; nutritional counseling; speech and hearing services; and physiotherapy.This type of organizational structure is known as:
A) hierarchical.
B) bureaucratic.
C) service-line.
D) matrix
Q2) In the Unity Healthcare organization,communication flows:
A) laterally.
B) bottom to top.
C) top to bottom.
D) intermittently.
Q3) Organizational culture includes:
A) norms.
B) traditions.
C) behaviors.
D) values.
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Chapter 12: Care Delivery Strategies
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Sample Questions
Q1) A patient is admitted to a medical unit with pulmonary edema.His primary nurse admits him and then provides a written plan of care.What type of educational preparation best fits the role of primary nurse?
A) Baccalaureate
B) Associate
C) Diploma
D) LPN/LVN
Q2) When hiring a case manager for a rehabilitation setting,you would most likely consider a:
A) registered nurse with a master's degree.
B) physiotherapist with a background in stroke rehabilitation.
C) social worker with a background in counseling.
D) health professional with advanced background who is client and outcome focused.
Q3) Case managed care may enhance profit in a for-profit health organization by:
A) minimizing costs in high resource consumption areas.
B) combining licensed and non-licensed care providers in delivering patient care.
C) increasing reimbursement from third-party payers.
D) reducing the amount of technology used to support clinical decision making.
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Chapter 13: Staffing and Scheduling
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Sample Questions
Q1) A small rural hospital has been designated as a critical access hospital.It has 40 beds and an average occupancy of 34 beds.To prepare the staffing,the chief nursing officer computes the occupancy as being:
A) 90%.
B) 85%.
C) 75%.
D) 60%.
Q2) The American Nurses Association has advocated for the Registered Nurse Safe Staffing Act.This legislation is based on ANA Safe Staffing Principles and takes what factors into consideration for planning staffing on a nursing unit?
A) Patient acuity and complexity
B) Education and training of the nurses
C) Technology available and use on the unit
D) All factors listed are to be considered
Q3) A nurse staffing plan takes into account:
A) specific nurse-to-patient ratios per shift.
B) participation of nurses in projecting staffing needs.
C) compensation and benefits for each level of staff.
D) the occupancy load of a unit.
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Page 15
Chapter 14: Work Force Engagement Through Collective
Action and Governance
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Sample Questions
Q1) Sandra,an RN on the surgery unit,is assisting with a procedure in the patient examination room.The physician orders a medication to be given through IV.Sandra questions the order,based on her knowledge of the patient's history and of other medications that the patient has been given.The physician reiterates the order and Sandra refuses to give it.In this instance,Sandra is demonstrating:
A) autonomy.
B) accountability.
C) authority.
D) best practice.
Q2) As a new nurse manager who has "inherited" a unit with high nurse turnover and complaints of patient dissatisfaction,your first course of action would be to:
A) determine levels of nurse engagement on the unit.
B) review the personnel files of nurses who have resigned.
C) interview upper management about their vision for the unit.
D) meet with your staff to clarify your vision for the unit.
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16
Chapter 15: Making Decisions and Solving Problems
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Sample Questions
Q1) When confronted with the controversy and the apparent poor morale of the evening staff,the unit manager decided the staff needed to take some time off.He scheduled holidays for the staff without consulting them.A couple of the staff nurses approached the manager and indicated that the problem was not scheduling,but rather the team leader and her patient assignments.What was the unit manager's first missed step in problem solving?
A) Not using a problem-solving model
B) Not considering a number of alternatives
C) Poor evaluation of outcomes
D) Incorrect problem identification
Q2) Decision making is described by the nursing educator as the process one uses to:
A) solve a problem.
B) choose between alternatives.
C) reflect on a certain situation.
D) generate ideas.
Q3) High-quality decisions are most likely to be made in nursing situations when:
A) team leaders make the crucial decisions.
B) individuals are advised of the problems.
C) group size is neither too small nor too large.
D) members are passively involved.
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Chapter 16: The Impact of Technology
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Sample Questions
Q1) As part of an information technology implementation team,you are implementing a clinical decision support system.Particular considerations for successful implementation of this project include:
A) ensuring that the system is reliable.
B) ensuring that patient information is reliable.
C) developing unique identifiers for individuals.
D) developing rules that support inferences.
Q2) To improve outcomes on the stroke recovery unit,the unit manager leads an evidence-based practice (EBP)project.The goal of this project is to:
A) enable detection of variations in clinical outcomes from well-researched standards that are supported by confirmatory evidence.
B) gain quick access to literature based on studies of patients and families who have experienced stroke.
C) develop a list of articles that could be accessed to address clinical issues and problems with stroke patients.
D) advance the development of staff who are able to conduct independent nursing research on stroke outcomes.
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Chapter 17: Delegating: Authority, Accountability,
Responsibility in Delegation Decisions
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Sample Questions
Q1) The unit manager is working in a large metropolitan facility and is told that two UNPs are to be assigned to work with her.Delegation begins with:
A) acknowledging the arrival of the second UNP on the unit.
B) providing clear directions to both UNPs.
C) matching tasks with qualified persons.
D) receiving reports from the prior shift.
Q2) An RN colleague,who is a long-standing and collaborative member of your team,is performing a complex dressing with new orders written for the first time for the assigned patient.Which of the following would be the most appropriate communication with her?
A) "How do you usually do this kind of dressing?"
B) "The dressing needs to be done today and tomorrow with the supplies on this cart."
C) "Here is what you need for the dressing, and I will show you what needs to be done."
D) "I know you know what you are doing. Let me know if you have any problems."
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19
Chapter 18: Leading Change
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Sample Questions
Q1) Based on Elizabeth's insights and suggestions,you involve pharmacy,only to discover that the change in practice involves practice committees,a medical practice committee,and concerns from administration about potential costs and safety of the proposed change to the IV protocols.The change process at this point is:
A) linear.
B) nonlinear.
C) sabotaged.
D) neutralized.
Q2) You anticipate that your region will soon move toward an e-health record system.You begin to discuss this with your staff and are disappointed that you receive little positive response from the staff about this possibility.One staff member,in particular,seems to sum it up by saying "e-health? Won't happen in my working life! There are too many problems with it,like privacy issues." This response is most likely motivated by:
A) lack of urgency regarding the need to change.
B) lack of evidence to support importance of technology.
C) deficits in education and experience.
D) lack of organizational support for change.
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Page 20
Chapter 19: Building Effective Teams
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Sample Questions
Q1) After staff meetings lately,Sharon,the head nurse,observes her staff in small groups,having animated discussions that end abruptly when she approaches.Sharon reflects on this observation and realizes that:
A) two very outspoken members tend to dominate discussions in meetings.
B) this behavior is indicative of a high level of communication among her staff.
C) staff members are very committed to the team and have strong opinions.
D) ongoing discussion outside of meetings is conducive to creativity.
Q2) You are charged with developing a new nursing curriculum and are committed to developing a curriculum that reflects the needs of the profession and of the workplace.To address deficits that may already be present in nursing curricula related to the workplace,you include more content and skills development related to:
A) therapeutic communication with patients.
B) effective communication in the workplace.
C) increased emphasis on sender-receiver dyads.
D) generational differences in communication.
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21
Chapter 20: Managing Costs and Budgets
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Q1) The chief nursing office continues to seek ways to improve healthcare services to clients and to save the hospital money.However,with the federal guidelines of paying agencies based on capitation,the chief nursing office faces a challenge.Capitation provides incentives for healthcare providers to control costs by:
A) providing fewer services to fewer clients.
B) using fewer services per client.
C) using high-technology treatments.
D) requiring second opinions.
Q2) The difference between a nurse practitioner's charge of $45 for an office visit and the insurance company's payment of $34 is:
A) a contractual allowance.
B) a profit.
C) a flat rate.
D) revenue.
Q3) Which of the following factors is not implicated in rising healthcare costs?
A) Rising expectations of consumers for cure and care
B) Marketing of drugs to consumers
C) Large administrative staffs to process medical billings
D) Rising Medicare costs
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Page 22
Chapter 21: Selecting, developing, and Evaluating Staff
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Q1) During a performance appraisal,Joanne,the nurse manager,indicates that Alysha has difficulty mentoring students on the unit.Alysha responds that this is not her responsibility.In responding to Alysha,Joanne needs to consider:
A) Alysha's level of confidence.
B) whether mentoring is included in the position description.
C) whether mentoring is an essential component of the position description.
D) whether mentoring can be accurately observed and measured.
Q2) You have hired Chelsea as a new staff member on your unit.Although she is an experienced ICU nurse,this is her first educator role.A month into her new position,she confides that she feels really incompetent in her new position and bursts into tears.Your response is based on application of your understanding of:
A) role acquisition.
B) role conflict.
C) role complexity.
D) performance appraisal.
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23
Chapter 22: Person-Centered Care
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Q1) The chief nursing officer decides to establish a client advocacy position in an oncology unit.Advocacy is best represented by:
A) establishing private and professional networking systems.
B) asking social services to handle clients' concerns.
C) identifying community support groups.
D) empowering others by promoting self-determination.
Q2) As part of performance appraisal,the nurse manager designs strategies to acknowledge staff members.What practices by the nurse manager best acknowledge staff accountability and contribution?
A) Providing new and varied learning experiences for staff members
B) Fostering group cohesiveness through standardization of unit activities
C) Allowing professionals greater influence over their practices
D) Giving recognition for success and support for failure to staff members
Q3) As a nurse manager,you see an opportunity for patients to be well serviced through the medical home concept.You recognize that the concept of medical homes:
A) currently does not include nurses in its vision of multifaceted primary care.
B) includes nurses as part of an interdisciplinary and multidisciplinary team.
C) restricts nurses to services related to direct care and procedures.
D) cannot encompass nurses within this framework.
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Page 24
Chapter 23: Managing Quality and Risk
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Q1) A nurse manager wants to decrease the number of medication errors that occur in her department.The manager arranges a meeting with the staff to discuss the issue.The manager conveys a total quality management philosophy by:
A) explaining to the staff that disciplinary action will be taken in cases of additional errors.
B) recommending that a multidisciplinary team should assess the root cause of errors in medication.
C) suggesting that the pharmacy department should explore its role in the problem. D) changing the unit policy to allow a certain number of medication errors per year without penalty.
Q2) Examples of sentinel events include:
A) forceps left in an abdominal cavity.
B) patient fall, with injury.
C) short staffing.
D) administration of morphine overdose.
E) death of patient related to postpartum hemorrhage.
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Chapter 24: Translating Research Into Practice
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Q1) A strategic goal for nursing in the facility developed by the chief nursing officer is to implement an evidence-based practice program.What is an appropriate strategy that can be used by a nurse manager who is beginning to implement an evidence-based practice program on the unit?
A) Conducting a review of adverse events and incident reports
B) Soliciting input from staff members
C) Reviewing specialty organization guidelines
D) Identifying patients with extended lengths of stay
Q2) Volunteers in a study are assigned randomly to groups.Some of the volunteers receive an herbal supplement that is reputed to control nausea,and some of the volunteers are assigned to a control group where a placebo is administered.This is an example of a(n):
A) longitudinal study.
B) RCT.
C) meta-analysis.
D) appraisal tool.
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Chapter 25: Managing Personal and Personnel Problems
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Q1) All of the following are grounds for immediate dismissal except:
A) failing to pursue further medical help for a patient; patient dies.
B) selling narcotics obtained from the unit supply of narcotics.
C) restraining a patient in bed for 7 hours, unsupervised, as punishment for hitting a staff member.
D) grabbing the unit manager and threatening further physical harm after a poor performance appraisal.
Q2) The education consultant for the hospital is presenting a workshop titled "Documentation: A Manager's Responsibility." Which of the following points would she not include in her PowerPoint presentation? Documentation:
A) cannot be left to memory. A notation must be placed in the personnel file.
B) should avoid discussion of the problem.
C) should include what was done about the problem when it occurred.
D) needs to include date, time, and place.
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Chapter 26: Role Transition
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Q1) John,a new nurse manager,complains to his colleague that he feels very uncomfortable with the conflict between what he thinks he should be doing as the manager and what his supervisor thinks he should be doing.According to Hardy's role theory,John is experiencing:
A) stress.
B) role stress.
C) role strain.
D) role exploration.
Q2) The nurse manager of a unit was demoted to staff nurse 6 months ago.Because of being near retirement,the former nurse manager wanted to be employed at the hospital and was offered a position on the same unit.The former nurse manager complains often about how infrequently the current nurse manager is available on the unit and argues with physicians and co-workers.Clients have complained about the attitude of the nurse.The behavior of the former nurse manager can be best explained as being caused by:
A) overwork in the staff nurse position.
B) inadequate mentoring in the new role.
C) anger as a stage of the grieving process.
D) demotion as a threat to personal identity.
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Page 28
Chapter 27: Managing Your Career
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Q1) A nurse manager has been employed in the same facility for 20 years and has held the same position.This career style is known as:
A) linear.
B) spiral.
C) steady state.
D) entrepreneurial/transient.
Q2) In preparing for a fair interview process as a hiring manager,you should:
A) put water out for the candidates.
B) ensure that you know the names of all candidates.
C) dress comfortably and professionally.
D) prepare a schedule of questions to be asked of all candidates.
Q3) A unit manager recently graduated as a clinical nurse specialist with a focus in gerontology.She applied to take a certification exam.Certification is designed to recognize:
A) basic knowledge in a specified area.
B) advanced practice in functional roles.
C) special knowledge beyond basic licensure.
D) continued competence as a registered nurse.
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Chapter 28: Developing the Role of Leader
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Q1) Becky graduated 5 years ago and is keenly interested in pursuing leadership opportunities.She has been active in learning about leadership through workshops and Internet research and recently began a graduate degree program with a focus on nursing administration.She has excellent clinical skills and eagerly accepts responsibility for various projects on the unit.Her sarcastic and sometimes aggressive behavior tends to alienate other staff members on the unit.In coaching Becky,you:
A) suggest that she reflect on situations in which she has had a positive influence and consider how her interactions contributed to the situation.
B) suggest that she not consider leadership roles because her interaction skills are more suited to roles in which she has limited opportunities to work with others.
C) ask staff members on the unit with whom she works to provide her feedback about ways in which her behavior irritates or turns them away.
D) encourage her to continue her graduate courses, as information about strategies and technical aspects of the role will compensate for negative interactions.
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Chapter 29: Developing the Role of Manager
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Sample Questions
Q1) The successful integration of informatics into healthcare settings is key to:
A) quality decision making related to management of resources and patient care.
B) accessing current information about business practices.
C) meeting the modern-day expectations of staff regarding technology use.
D) speeding up calculations and decisions in budget development.
Q2) As a nurse manager,you identify that a shift in nursing care models might increase patient and staff satisfaction and avoid downsizing.Administration is reluctant to adopt this approach because downsizing is seen as critical to reduction of costs.To leverage your ideas,you:
A) ask staff to send e-mails to administration encouraging consideration of your option.
B) invite a senior member of administration to your staff meeting, so you can tell him what you are planning.
C) write a letter of complaint to a member of the institutional board about the lack of openness of the administration.
D) identify influential members of your nurse manager group with similar ideas and request an opportunity to meet with administration to discuss options.
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Chapter 30: The Strategic Planning Process
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Sample Questions
Q1) To meet the social and human needs of a target market,it is critical to:
A) assess the needs and priorities of the target market.
B) revise the organization's mission statement to reflect external needs.
C) assess the internal culture and needs.
D) develop highly sophisticated media.
Q2) The clinic nurse understands that the advantages of planning include:
A) assisting staff in critical thinking and improving decisions.
B) orienting people to react instead of act.
C) forcing managers to be cost-efficient and cost-effective.
D) focusing on activities, not results.
Q3) After an extensive campaign to ensure that the community surrounding Pacific Hospital has been exposed to the emphasis of excellence in clinical care that occurs through the use of evidence,the marketing team finds that the public perception has changed little.This determination is made possible through:
A) marketing surveys.
B) focus groups.
C) informal feedback.
D) comparison of data against benchmarks.
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Chapter 31: Thriving for the Future
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Sample Questions
Q1) Nursing professionals in the twenty-first century will accomplish most of their work:
A) through teams of internationally prepared professionals.
B) in teams and through group work.
C) through long term, secure jobs.
D) in competitive environments and work groups.
Q2) As a nurse manager,it is important to become a "future thinker." Which is an example of a "future thinker"?
A) Keeping traditional practices
B) Moving toward evidence-based practices
C) Finding less need for more knowledge
D) Believing that macromarketing will be a necessity
Q3) A necessary leadership strength for nurses of the future is:
A) inspiring others to work their best to create the future.
B) understanding the nuances of fundraising to make up funding shortfall.
C) guarding the tendency of other professions to encroach on nursing roles.
D) adapting work life to an aging nursing work force.
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