Healthcare Administration Practice Questions
Course Introduction
Healthcare Administration explores the fundamental principles and practices involved in managing healthcare organizations. This course covers topics such as healthcare systems structure, policy and regulation, leadership, strategic planning, human resources, financial management, and quality improvement. Students will develop an understanding of the challenges facing healthcare administrators, including compliance with laws and ethical standards, technology integration, and effective communication. By examining real-world case studies and industry trends, learners will gain practical skills to effectively manage operations and drive positive change within diverse healthcare settings.
Recommended Textbook
LaFleur Brooks Health Unit Coordinating 7th Edition by Elaine A. Gillingham
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22 Chapters
927 Verified Questions
927 Flashcards
Source URL: https://quizplus.com/study-set/1446
Page 2
Chapter 1: Health Unit Coordinating
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/28696
Sample Questions
Q1) Working HUCs can prepare for changes involving the EMR with CPOE by:
A)becoming a licensed practical nurse (LPN).
B)taking nursing assistant classes.
C)finding another job.
D)taking additional computer classes.
Answer: D
Q2) The HUC position was created during World War II because:
A)nurses went on strike to protest the war.
B)many were out of work,and creating this position provided jobs.
C)a critical shortage of nurses occurred.
D)patients required more care.
Answer: C
Q3) The HUC could be cross trained in the following position in the hospital setting : A)LPN
B)Certified respiratory therapist (CRT)
C)Personal care associate (PCA)
D)Certified physical therapist (CPT)
Answer: C
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3
Chapter 2: Overview of Health Care Today
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) The department that manages supplies such as bandages and dressing trays is:
A)the quality assurance department.
B)risk management department.
C)social services department.
D)central services department (CSD).
Answer: D
Q2) The cardiovascular diagnostics department performs tests related to:
A)bone and joint disorders.
B)heart and blood vessel function.
C)brain injuries or abnormalities.
D)conditions of the digestive system.
Answer: B
Q3) An elderly patient with a total knee replacement will require care in an extended care facility after discharge from an acute care setting.The department most likely to arrange for these services is:
A)the business office.
B)the pastoral care department.
C)social services.
D)the public relations department.
Answer: C
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Chapter 3: The Nursing Department and Medical Staff
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) The department most responsible for the physical and emotional care of the hospitalized patient is:
A)the neurology department.
B)the nutritional care department.
C)nursing services.
D)administration.
Answer: C
Q2) A patient care conference is defined as a meeting:
A)of a patient with a doctor to discuss care.
B)held with members of the health care team,which may include the patient's doctor or resident,primary nurse,and case worker or social worker,as well as any other health care professional who is caring for the patient and who can provide input.
C)of a patient with a nurse or CNA and family members to discuss care and treatment.
D)called by a patient that would include all health care workers involved in the patient's care.
Answer: B
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Chapter 4: Communication Devices and Their Uses
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) Which of the following is inappropriate to say over the nursing unit intercom?
A)"Nancy,please return to the nursing station."
B)"Mr.Jones,have your bowels moved today?"
C)"Mr.Jones,may I help you?"
D)"Mr.Jones,your nurse will bring your pain medication in a few minutes."
Q2) A ringing telephone in the nursing station should preferably be answered _____ ___ _____ ring.
A)after the first B)before the fifth C)before the sixth D)before the third
Q3) Biometrics used in hospitalized patients may include:
A)iris scans.
B)full body scans.
C)foot prints.
D)teeth x-rays.
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Chapter 5: Communication and Interpersonal Skills
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/28700
Sample Questions
Q1) An example of symbolic communication is:
A)hair.
B)posture.
C)hand gestures.
D)eye contact.
Q2) Which of the following adjectives best describes an assertive person?
A)Overbearing
B)Respectful
C)Withdrawn
D)Very timid
Q3) The nurse manager told the HUC during an annual evaluation that her work was not acceptable.Which of the following assertive techniques would assist the HUC in getting specifics regarding the criticism?
A)Negative assertion
B)Negative inquiry
C)Broken record
D)Decoding
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Chapter 6: Workplace Behavior
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) A basic purpose of the performance appraisal is to provide feedback about the employee's performance.An employee could improve his or her appraisal by:
A)keeping a diary of accomplishments and in-services attended during the period since the last appraisal.
B)reminding the nurse manager about his or her ranking in the upper 10% of the school class.
C)asking all co-workers to put in a good word with the nurse manager.
D)planning a nursing unit party 2 weeks prior to the evaluation.
Q2) A registered nurse (RN)is running behind schedule and asks the HUC to give aspirin to an elderly patient who will not realize that the HUC is not allowed to administer medications.The HUC should:
A)take the aspirin to the patient;it's just an over-the-counter drug.
B)ask the patient if she would mind that the nurse is not administering the aspirin.
C)tell the RN that an HUC cannot administer medications.
D)call other HUCs to ask if they have ever administered medications.
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8
Chapter 7: Management Techniques and Problem Solving
Skills for Health Unit Coordinating
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) The hospital department responsible for repairing communication equipment is the:
A)maintenance department.
B)central service department.
C)HIMS department.
D)general maintenance department.
Q2) It would not be necessary to write which of the following pieces of patient information on the nursing unit census worksheet?
A)Pending patient discharge
B)No information,no publication (NINP)order
C)Do not resuscitate (DNR)order
D)Regular diet order
Q3) A structured group activity used in quality improvement that allows three to 10 people to tap into the creativity of the group to identify new ideas is called:
A)change-of-shift report.
B)CPR.
C)ergonomics.
D)brainstorming.
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Page 9
Chapter 8: The Patients Chart or Electronic Medical Record
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) A locked workstation that is located on the wall outside a patient's room is called a: A)pen tab.
B)WALLaroo.
C)WALKaroo.
D)cluster of workstations (COW).
Q2) A patient's history and physical (H&P)chart form will include:
A)the patient's medical history,present symptomatic history,and physical assessment.
B)the patient's name,address,employment,insurance,and next of kin.
C)the patient's vital signs for a number of days.
D)all medications given by nursing personnel during a patient's admission.
Q3) The term clinical pathway refers to:
A)a plan of care that includes the physician's orders and predicted outcomes.
B)a computer menu of order options.
C)the distance from the admitting department to the nursing unit a patient is admitted to.
D)the name of the hospital newsletter.
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Chapter 9: Health Unit Coordinator Role in Processing of
Electronic,
preprinted,
and Handwritten Doctors Orders
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/28704
Sample Questions
Q1) When the HUC is transcribing doctors' orders that are recorded at the top of the order sheet,what should the HUC do to prevent an error of omission?
A)Check the orders on the previous order sheet.
B)Place diagonal lines in the space below the orders.
C)Transcribe those orders before faxing or sending the pharmacy a copy.
D)Transcribe that set of orders before transcribing any other patient's orders.
Q2) Notations and symbols made on the doctors' order sheet are written in ink because:
A)most people prefer to write with ink pens.
B)pencils always need sharpening.
C)nurses prefer that ink is used.
D)the doctors' order sheet is a legal document.
Q3) The HUC would sign off on a set of doctor's orders _____ the doctor's signature.
A)on the same line as B)two lines below C)one line below D)out in the right margin next to
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Chapter 10: Patient Activity, patient Positioning, and Nursing
Observation Orders
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/28705
Sample Questions
Q1) A patient placed in the Trendelenburg position would be in a position in which the: A)head and the feet are elevated.
B)head is elevated and the knees are bent.
C)head is low and the body and legs are on an inclined plane.
D)body is completely flat.
Q2) Point-of-care testing (POCT)for blood glucose would be a test performed:
A)by the patient.
B)by a laboratory technician.
C)by the patient's doctor.
D)at or near the site of patient care.
Q3) A patient who is said to be afebrile has:
A)a fever.
B)low oxygen saturation.
C)deficient hemoglobin.
D)no fever.
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Chapter 11: Nursing Intervention or Treatment Orders
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/28706
Sample Questions
Q1) To determine the postresidual urine volume,the nurse would catheterize the patient:
A)before he or she has voided.
B)upon his or her awakening.
C)after he or she has voided.
D)after a bladder irrigation.
Q2) To distribute the body weight more evenly and to relieve pressure,the doctor may order a(n):
A)foot cradle.
B)sheepskin.
C)immobilizer.
D)egg-crate.
Q3) An aquathermia pad may be:
A)placed under the patient to eliminate pressure points.
B)used for the application of heat or cold.
C)placed under the patient to prevent soiling of the sheets.
D)used to protect incisional wounds.
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Chapter 12: Nutritional Care Orders
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27 Verified Questions
27 Flashcards
Source URL: https://quizplus.com/quiz/28707
Sample Questions
Q1) Stage 4 of the postoperative diet for the gastric bypass procedure consists of which of the following?
A)Pureed foods
B)Clear liquids
C)Soft solids
D)Gastric bypass liquids
Q2) A therapeutic diet:
A)must be ordered by the patient's doctor.
B)must be requested by the patient.
C)may be ordered by the registered dietician (RD).
D)may be requested by the nurse.
Q3) A tube feeding is also known as:
A)intravenous (IV)hyperalimentation.
B)enteral feeding set.
C)gavage.
D)a therapeutic diet.
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Chapter 13: Medication Orders
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) A route of medication administration that bypasses the gastrointestinal (GI)tract,such as an injection or IV line,is referred to as the _____ route.
A)parental
B)parenteral
C)hyperalimentation
D)central
Q2) A concentrated dose of medication or fluid that is frequently given intravenously is known as a(n):
A)bolus.
B)ampule.
C)capsule.
D)admixture.
Q3) Medications given for the treatment of patients with pain are called:
A)antiemetics.
B)antidepressants.
C)hypnotics.
D)analgesics.
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15
Chapter 14: Laboratory Orders
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/28709
Sample Questions
Q1) A differential performed in the clinical laboratory relates to:
A)the growth of microorganisms.
B)cerebrospinal fluid (CSF)from the spinal canal.
C)identification of the types of white cells found in the blood.
D)a car part taken out by the microbiologist.
Q2) What time would an FBS be ordered to be drawn?
A)One hour after lunch
B)One hour prior to eating
C)After the patient has not eaten for 8 to 10 hours
D)Two hours after eating
Q3) Which of the following is TRUE of the fern test?
A)It can assess the viability of plants.
B)Only microscopic visualization is used to detect the presence of amniotic fluid.
C)A reagent and a microscope are used to detect the presence of amniotic fluid.
D)A reagent is used to detect hidden blood in gastric and stool specimens.
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Chapter 15: Diagnostic Imaging Orders
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/28710
Sample Questions
Q1) A magnetic resonance angiogram (MRA)is performed to study:
A)bones.
B)soft tissue.
C)blood vessels.
D)the urinary tract.
Q2) If the physician suspects a pulmonary embolism,which examination would be ordered?
A)Thyroid uptake and scan
B)Positron emission tomography (PET)scan
C)DSIDA scan
D)Lung perfusion/ventilation study
Q3) Which of the following is required to include when one is communicating a diagnostic imaging order?
A)The time the doctor wrote the order
B)The reason (clinical indication [CI])for the study
C)A list of all the medications the patient is receiving
D)The name of the patient's closest relative or guardian
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Chapter 16: Other Diagnostic Studies
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Which of the following procedures would require that a consent form be signed?
A)EEG
B)PFT
C)ECG
D)Colonoscopy
Q2) A capillary blood gas (CBG)is a test that is commonly ordered on which nursing unit?
A)Neonatal
B)Geriatrics
C)Neurology
D)Cardiovascular
Q3) One of the indications to perform electrodiagnostic procedures would be if the patient was experiencing:
A)nausea and vomiting.
B)muscle cramping or pain.
C)abdominal pain.
D)skin rash.
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Chapter 17: Treatment Orders
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/28712
Sample Questions
Q1) Two main types of traction used in hospitals include:
A)arm and leg.
B)back and neck.
C)weighted and nonweighted.
D)skeletal and skin.
Q2) Radiation therapy may be performed in which of the following three departments?
A)Cardiovascular lab,surgery,or interventional radiology
B)Division of diagnostic imaging,cardiovascular lab,or a separate department
C)A separate department,division of diagnostic imaging,or interventional radiology
D)Dialysis,division of diagnostic imaging,or interventional radiology
Q3) A patient is having problems choking and swallowing.The patient's doctor may order a consultation with a specialist from which of the following treatment departments?
A)Speech therapy
B)PT
C)Cardiopulmonary
D)Wound care
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19
Chapter 18: Miscellaneous Orders
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17 Flashcards
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Sample Questions
Q1) A patient was admitted to an orthopedic surgeon's service for a fractured leg.In the course of the examination,the patient also was found to have a lung condition.With respect to the diagnosis of his lung disease,this finding most likely will generate an order for:
A)hemodialysis.
B)peritoneal dialysis.
C)hyperbaric oxygen therapy (HBOT).
D)a consultation.
Q2) To obtain a patient's medical record from another health care facility,a consent is faxed after it has been signed by the:
A)patient's doctor.
B)patient's nurse.
C)patient.
D)patient's case worker.
Q3) A parent teaching room on a pediatric unit is used to:
A)train a parent to assume care of the child.
B)teach a parent to assist in working on the nursing unit.
C)teach parenting skills when it has been determined that they are lacking.
D)train interested parents who need a job to work as a nursing assistant.
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Page 20
Chapter 19: Admission,preoperative,and Postoperative Procedures
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Which statement is TRUE regarding surgical patients?
A)All surgical patients will be inpatients.
B)Diagnostic tests are performed as soon as possible following admission to the hospital.
C)All surgical patients will arrive at the hospital on the day before their procedure.
D)Coronary artery bypass graft (CABG)patients rarely receive preoperative teaching.
Q2) Bariatric surgery is performed as treatment for:
A)obesity.
B)alcoholism.
C)gastric ulcers.
D)arterial sclerosis.
Q3) Which of the following orders are usually found in postoperative orders?
A)Shaving of surgical site,enemas,input and output (I&O),activity
B)Scrubs,showers,catheter orders,I&O
C)I&O,activity,positioning,vital signs,observation of surgical site
D)Enemas,IV fluids,insertion of catheter,scrubs,showers
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Chapter 20: Discharge, transfer, and Postmortem Procedures
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32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/28715
Sample Questions
Q1) An autopsy is the same as a(n):
A)coroner's case.
B)postmortem examination.
C)organ procurement.
D)clinical death.
Q2) The purpose of a patient care conference is to:
A)develop and/or modify a plan for the patient's care.
B)discuss a patient's attitude about his or her care.
C)develop a patient's financial payment plan for the care provided.
D)make decisions regarding which doctor will care for the patient.
Q3) Discharge planning involves:
A)evaluating all patients on a nursing unit for possible discharge to empty beds.
B)determining who will assist the patient in packing his or her belongings.
C)ensuring that a patient has a plan for continuing care after leaving the hospital.
D)copying the patient's records to send home with the patient.
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22
Chapter
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31 Flashcards
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Sample Questions
Q1) The means of entry for bacteria is by:
A)animals,insects,and food.
B)air,contact,and body excretions.
C)mouth,nostrils,and breaks in the skin.
D)inanimate objects.
Q2) A disease that is spread by body fluids,that is even more contagious than AIDS,and that poses a great risk to health care workers is:
A)AFB.
B)HBV.
C)PPE.
D)TB.
Q3) An RN who is wearing personal protective equipment (PPE)most likely is wearing: A)scrubs.
B)a pocket protector for everything (pens,scissors,etc. ).
C)shoes designed for long-term wear.
D)a moisture-resistant gown.
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23
Chapter 22: Medical Terminology, basic Human Structure, and Disorders
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186 Verified Questions
186 Flashcards
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Sample Questions
Q1) A patient was found to have advanced cancer of the prostate gland.A procedure performed to remove the entire prostate gland is called:
A)transurethral resection of the prostate gland.
B)orchiectomy.
C)prostatectomy.
D)urethrorrhaphy.
Q2) Which of the following is a chronic condition of the respiratory system that is the second leading cause of hospital admissions in this country?
A)COPD
B)Respiratory syncytial virus (RSV)
C)Severe acute respiratory syndrome (SARS)
D)Pulmonary embolism (PE)
Q3) The medical term that means excision of a duct resulting in male sterilization is:
A)prostatectomy.
B)prostatomy.
C)vasectomy.
D)vasotomy.
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Page 24