Health Services Management
Midterm Exam
Course Introduction
Health Services Management focuses on the principles and practices necessary to effectively lead, organize, and improve healthcare organizations. The course explores key topics such as healthcare policy, financial management, human resource strategies, quality improvement, and ethical issues within various healthcare settings. Students will examine the unique challenges facing health services administrators and develop critical skills in planning, decision-making, communication, and leadership. Through case studies and real-world examples, the course equips learners with the knowledge and tools essential for managing healthcare teams, navigating regulatory environments, and delivering efficient, patient-centered care.
Recommended Textbook
Medical Law and Ethics 5th Edition by
Bonnie F. Fremgen
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14 Chapters
350 Verified Questions
350 Flashcards
Source URL: https://quizplus.com/study-set/2334 Page 2
Chapter 1: Introduction to Medical Law, Ethics, and Bioethics
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/46386
Sample Questions
Q1) Illegal actions are
A)usually unethical.
B)seldom unethical.
C)not unethical.
D)not related to ethics.
Answer: A
Q2) Which definition most accurately describes applied ethics?
A)The legal application of moral standards that concern benefiting the public
B)The practical application of moral standards that are meant to benefit the patient
C)The legal application of moral standards that benefit the patient
D)The legal application of moral standards that are based on the sincerity of a person's beliefs
Answer: B
Q3) The purpose of a cost/benefit analysis in relation to medical care is to
A)justify the cost of a treatment as compared to the benefit.
B)justify only the benefit of a treatment.
C)provide an estimate of the cost of a treatment.
D)make sure no one "falls through the cracks" for treatment.
Answer: A
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3
Chapter 2: The Legal System
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Failure or omission to perform professional duties to an accepted level is called A)fraud.
B)negligence.
C)unintentional tort.
D)consideration.
Answer: B
Q2) The purpose of a constitution is to A)set up a government.
B)define the power of the government to act.
C)set limits on the government's power.
D)all of the above.
Answer: D
Q3) A civil injury or wrongful act committed against another person or property that results in harm and is compensated by money damages is A)civil law.
B)tort law.
C)contract law.
D)administrative law.
Answer: B
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Page 4
Chapter 3: Importance of the Legal System for the
Physician and the Health-Ccare Professional
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Medicare/Medicaid fraud,rape,murder,larceny,and narcotics convictions are examples of crimes that could lead to
A)reciprocity of a license.
B)a license being endorsed.
C)a license being revoked.
D)all of the above.
Answer: C
Q2) An example of a person practicing without a medical license is
A)a physician signing Dr.
B)a licensed practical nurse signing RN.
C)a registered nurse renewing a license as an RN.
D)a paramedic performing CPR.
Answer: B
Q3) The medical practice acts are established by the A)state legislature.
B)state medical board.
C)federal government.
D)licensed physicians of a state.
Answer: A
Page 5
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Chapter 4: Todays Healthcare Environment
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Sample Questions
Q1) Different methods of medical practice,such as partnerships and corporations,are the result of
A)increased insurance coverage costs.
B)a desire to better serve patients' needs.
C)increased patient-initiated malpractice lawsuits.
D)all of the above.
Q2) Allied health professionals who are certified include all of the following except A)medical assistants.
B)phlebotomist.
C)medical transcriptionists.
D)pharmacists.
Q3) A health maintenance organization (HMO)provides
A)healthcare services available for a predetermined fee per member by a limited group of providers.
B)no preventive care services.
C)healthcare services by requiring a large copayment.
D)healthcare services through a nonrestricted group of providers.
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Chapter 5: The Physician-Patient Relationship
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25 Flashcards
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Sample Questions
Q1) The physician,by law,must report to the state any person who
A)is HIV or AIDS positive.
B)had been noncompliant.
C)refuses to pay for medical care.
D)all of the above.
Q2) The authority of a healthcare agent to act on behalf of the patient
A)continues even if the patient cancels it.
B)continues even if the patient is physically or mentally incapacitated.
C)only includes the elderly.
D)only includes minors.
Q3) A physician can turn away patients that
A)are emergencies.
B)they have not agreed to treat.
C)are indigent.
D)have AIDS.
Q4) Abandonment can be avoided by
A)giving informal notice of withdrawal from a case.
B)giving formal notice of withdrawal from a case.
C)writing to another doctor about the case.
D)declaring the patient indigent.
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Chapter 6: Professional Liability and Medical Malpractice
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Sample Questions
Q1) Res judicata means
A)the thing has been decided.
B)let the master answer.
C)borrowed servant doctrine.
D)the thing speaks for itself.
Q2) To prove dereliction of duty,a patient would have to prove the physician
A)did not carry malpractice insurance.
B)did not conform to the acceptable standard of care.
C)took additional risks in performing the treatment.
D)none of the above.
Q3) The legal relationship formed between two people when one person agrees to perform work for another person is called
A)the promise to cure.
B)liability.
C)the law of agency.
D)all of the above.
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Chapter 7: Public Duties of the Physician and the Health
Care Professional
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Sample Questions
Q1) A medical examiner is a A)physician.
B)nurse practitioner.
C)physician assistant.
D)lawyer.
Q2) A program of management-financed and confidential counseling and referral service designed to help employees and/or their family members assess a problem is the A)EAP.
B)DEA.
C)FDA.
D)CSA.
Q3) Injuries,fractures,pain in the genital area,and weight loss may be signs of A)exploitation.
B)abandonment.
C)psychological abuse.
D)physical abuse.
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Page 9
Chapter 8: Workplace Law and Ethics
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Guidelines for use of an individual's credit information are established by the
A)Equal Credit Opportunity Act of 1975.
B)Fair Credit Reporting Act of 1971.
C)Truth in Lending Act of 1969.
D)Fair Debt Collection Practices Act of 1978.
Q2) The Emergency Treatment and Active Labor Act (EMTALA)relates to A)debt collection.
B)patient "dumping."
C)leave of absence for pregnancy.
D)all of the above.
Q3) The Age Discrimination in Employment Act of 1967 protects persons ________ or older against employment discrimination.
A)30 years
B)40 years
C)50 years
D)60 years
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Chapter 9: The Medical Record
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Sample Questions
Q1) The medical record must include information about patient care such as A)admitting diagnosis.
B)physician examination report and documentation of complications.
C)discharge summary and follow-up care.
D)all of the above.
Q2) The accepted method of correcting medical record errors is
A)erase and write the correction.
B)draw a line through the error and write the correction underneath.
C)draw a line through the error and write the correction above with the date and initials of the person making the correction.
D)erase and write the correction,adding the date and initials of the person making the correction.
Q3) Ownership of the medical record usually remains with the A)physician.
B)patient.
C)court.
D)all of the above.
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Chapter 10: Patient Confidentiality and Hipaa
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Sample Questions
Q1) Protected health information relates to
A)past individually identifiable health information.
B)present individually identifiable health information.
C)future individually identifiable health information.
D)all of the above.
Q2) An exception to the release of information policy under HIPAA would allow information to be released to
A)a priest or minister for the purpose of religious counseling.
B)a news reporter reporting a crime.
C)the police investigating a crime.
D)the military on induction of a service person.
Q3) The use of communication and information in medical practice,research,and education is called
A)sanctions.
B)covered entities.
C)the privacy rule.
D)medical informatics.
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Chapter 11: Ethical and Bioethical Issues in Medicine
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Sample Questions
Q1) Research that will not directly benefit the research subjects is A)therapeutic.
B)nontherapeutic.
C)unethical.
D)unlawful.
Q2) The ethics committee of a hospital serves in an advisory capacity to patients,families,and staff to A)decide who gets donated organs.
B)review difficult ethical issues.
C)determine when care will be discontinued.
D)all of the above.
Q3) Issues discussed in the context of advanced medical technology are called A)bioethics.
B)telemedicine.
C)ethics.
D)informatics.
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Chapter 12: Ethical Issues Relating to Life
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Sample Questions
Q1) A woman's right to privacy,including the right to an abortion,is guaranteed by A)Griswold v.Connecticut.
B)Roe v.Wade.
C)Roe v.Texas.
D)Griswold v.Roe.
Q2) Initially,Roe v.Wade said that during the third trimester of pregnancy,the state
A)did not require the physician performing an abortion to be licensed.
B)only regulated the medical conditions under which an abortion may be performed.
C)may prohibit abortions except to save the life of the mother.
D)did not require a viable fetus to be protected until the 7th month.
Q3) An employee can abstain from assisting in an abortion procedure as a matter of A)conscience.
B)religious conviction. C)opinion.
D)A and B.
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Chapter 13: Death and Dying
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Sample Questions
Q1) A treatment or procedure that is morally required is considered A)extraordinary.
B)ordinary.
C)appropriate.
D)B and C.
Q2) Viatical settlements allow terminally ill persons to
A)borrow money from a loan company.
B)obtain money from their life insurance policies.
C)obtain money from the federal government for experimental treatments.
D)obtain money through Medicaid without paying taxes.
Q3) Prolonged absence of oxygen can result in A)neurological damage.
B)brain death.
C)cardiac death.
D)all of the above.
Q4) A legal death is a A)respiratory death.
B)brain death.
C)cardiac death.
D)thermal death.
Page 15
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Chapter 14: Future Trends in Healthcare
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Sample Questions
Q1) In recent years,the number of physicians who provide care to impoverished populations has
A)increased dramatically.
B)decreased dramatically.
C)increased slightly.
D)decreased slightly.
Q2) Under the Patient Protection and Affordable Care Act,what repercussion will occur in hospitals with high infection rates?
A)The Joint Commission accreditation will be revoked.
B)The hospital will be forced to close its doors.
C)The Medicare reimbursement rate will decrease.
D)The Center for Disease Control will intervene.
Q3) What is the role of robotics in surgical procedures?
A)Robotics enhance the surgeon's skills.
B)Robotics replace the surgeon's skills.
C)Robotics automate the procedure.
D)Robotics decrease surgical errors.
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