Health Communication Test Bank
Course Introduction
Health Communication explores the theories, strategies, and practical applications of effective communication in health contexts. This course examines how information about health and wellness is created, transmitted, and received between individuals, healthcare providers, organizations, and the public. Students will analyze the role of interpersonal, organizational, and mass communication in shaping health behaviors, public health campaigns, and policy advocacy. Special emphasis is placed on cultural sensitivity, health literacy, technology in health communication, and ethical considerations, equipping students with the skills to design, evaluate, and deliver impactful health messages.
Recommended Textbook
Interpersonal Communication Relating to Others 5th Canadian Edition by Steven A. Beebe
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11 Chapters
1304 Verified Questions
1304 Flashcards
Source URL: https://quizplus.com/study-set/299 Page 2
Chapter 1: Introduction to Interpersonal Communication
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/4962
Sample Questions
Q1) The person who decodes and tries to make sense out of a message is the A)receiver.
B)information source.
C)transmitter.
D)encoder.
Answer: A
Q2) All of the following statements about mediated interpersonal communication are true EXCEPT:
A)There is no current research suggesting that some long-distance relationships can be a satisfying as face-to-face relationships.
B)Canadians are among the world's most enthusiastic users of the internet.
C)Email conversations reduce homesickness experienced by first-year university students.
D)People who meet in chat rooms can eventually develop real-time relationships. Answer: A
Q3) Discuss the five principles of interpersonal communication.
Answer: Interpersonal communication connects us with others, is irreversible, is complicated, is governed by rules, and involves both content and relationship dimensions.
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Page 3
Chapter 2: Interpersonal Communication and Self
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/4963
Sample Questions
Q1) Which are the most resistant to change?
A)beliefs
B)attitudes
C)values
D)concepts
Answer: C
Q2) You see yourself entering an office and shaking hands with the person with whom you will have an important job interview.You are using which technique for improving your self-esteem?
A)visualization
B)reframing
C)self-talk
D)seeking support
Answer: A
Q3) Becoming centred means
A)to consider another person's thoughts and feelings.
B)to know yourself and to understand how others see you.
C)to predict future actions by believing they will come true.
D)to think about what we are doing while we are doing it.
Answer: B
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Chapter 3: Interpersonal Communication and Perception
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/4964
Sample Questions
Q1) Identify and describe the three stages of the interpersonal perception process and give an example of each stage.
Answer: Stage One: Select Information p.69-71 of the textbook; example - When I deliberately focus on what my girlfriend is saying and tune out the noise from the television.
Stage Two: Organize Information p.71-72 of the textbook; example - You associate the honking horn and your son getting picked up to go to soccer practice.
Stage Three: Interpretation p.72-73 of the textbook; example - You get an unexpected telephone call from your cousin telling you that she has not been able to speak to Aunt Del (who is 88 years old)for three days, and she wonders if you had made contact with your aunt.You're worried and wonder if something terrible has happened.
Q2) Attributing to the person means
A)you believe there is something about the person him/herself that caused the behaviour.
B)you believe your friend had no choice.
C)you believe the behaviour was caused by another person.
D)you believe the behaviour was based on intentionality.
Answer: A
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Chapter 4: Listening and Responding
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134 Verified Questions
134 Flashcards
Source URL: https://quizplus.com/quiz/4965
Sample Questions
Q1) Which of the following is not a disconfirming response?
A)tangential response
B)incongruous response
C)direct acknowledgement
D)impervious response
Q2) When you receive an incongruous response, what are you likely to believe?
A)the verbal message
B)the encoded message
C)the nonverbal message
D)the decoded message
Q3) If you tend to question the ideas and assumptions underlying a message rather than taking it at face value your preferred listening style is
A)action-oriented.
B)time-oriented.
C)content-oriented.
D)people-oriented.
Q4) Which of the four listening styles is best? Why?
Q5) Carol is excited about her new job and is telling Karla about it.How can Karla respond to Carol in ways that confirm Carol?
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Chapter 5: Verbal Communication Skills
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/4966
Sample Questions
Q1) Polarization is a word barrier that
A)describes and evaluates in extremes.
B)labels people, objects, and events without considering change.
C)pronounces something as fact without verification.
D)reflects gender, ethnic, or racial bias.
Q2) The statement "You're wrong, I'm right.You're going to do it my way or else." is likely to result in
A)a quality relationship with others.
B)a positive communication climate.
C)debate rather than true dialogue.
D)establishing agreement.
Q3) When you announce, that, "everybody did poorly on the exam," you are using the word barrier of A)indexing.
B)bypassing.
C)allness.
D)static evaluation.
Q4) Explain how words have the power to create.
Q5) Rephrase the statement, "You are so irresponsible!" into a more supportive form, using the word "I".
Page 7
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Chapter 6: Non-Verbal Communication Skills
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136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/4967
Sample Questions
Q1) In a group setting, who is likely to select a seat at the head of the table?
A)a female
B)a shy person
C)a male
D)a dominant person
Q2) The range that is designated as social space is
A)0 to 1½ feet.
B)1½ feet to 4 feet.
C)greater than 12 feet.
D)4 feet to 12 feet.
Q3) Describe and give examples of two of the four stages of quasi-courtship behaviour.
Q4) Brushing the hair out of your eyes is an example of which non-verbal movements?
A)adaptors
B)affect displays
C)regulators
D)illustrators
Q5) How might personal space and territoriality be related?
Q6) Identify the role that each of the four spatial zones identified by Hall plays in interpersonal relationships.
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Chapter 7: Conflict Management Skills
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/4968
Sample Questions
Q1) Conflicts can always be resolved is a myth because
A)some conflicts are so intense that individuals may have to agree to disagree.
B)conflict is a healthy component of our relationships.
C)conflict is a normal and productive part of group interaction.
D)sometimes partners have different needs or goals.
Q2) Instrumental conflict
A)is based on personal issues where a partner's self-esteem is attacked.
B)assists in building new insights and establishes new patterns in a relationship.
C)focuses on issues about relationship quality and managing interpersonal tension and hostility.
D)centres on achieving a particular goal or objective.
Q3) During the follow-up stage of conflict
A)partners become frustrated and angry over a conflict.
B)partners communicate with each other regarding differences.
C)partners seek ways to manage the conflict.
D)partners confirm their satisfaction with the resolution.
Q4) Define interpersonal conflict and explain the interdependent nature of conflict.
Q5) Describe the three different types of conflict.
Q6) What is the difference between expressive and instrumental conflict?
Page 9
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Chapter 8: Interpersonal Communication and Cultural Diversity
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117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/4969
Sample Questions
Q1) To make our message more understandable or to accomplish our goals more effectively, we
A)adapt our communication to the other person.
B)rely on our partner to convey their understanding to us .
C)need to speak slowly and more loudly to individuals from other cultures.
D)need to use simple words and short sentences.
Q2) The term race can be defined as
A)the genetically transmitted physical characteristics of a group of people.
B)a social classification based on a variety of factors, such as nationality, religion, language, and ancestral heritage.
C)group membership.
D)the grouping of people based on their nationality, common history, or geographical location.
Q3) The essence of the new relationship formed when a third culture is created is called
A)relational empathy.
B)relational interaction.
C)dyadic conversion.
D)intracultural conversion.
Q4) Discuss the differences between masculine and feminine cultural perspectives.
Page 10
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Chapter 9: Understanding Interpersonal Relationships
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/4970
Sample Questions
Q1) When the decision about where to eat is in question, John usually defers to Phil.On the other hand, when it comes to which movie to see, Phil usually makes the decision.John and Phil's friendship seems to work that way in general.John is the expert and in charge of some things and Phil in others.Which of the following best characterizes John and Phil's friendship?
A)parallel
B)submissive symmetric
C)complementary
D)symmetric
Q2) An interpersonal relationship is
A)those connections we make with other people through interpersonal communication.
B)a connection we establish when we communicate with another person.
C)our shared perception of another person.
D)the expectations we bring to a relationship.
Q3) What accounts for the friendships of randomly selected roommates is
A)proximity.
B)similarity.
C)complementary needs.
D)physical appearance.
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Page 11
Chapter 10: Developing, Maintaining, and Ending
Interpersonal Relationships
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128 Verified Questions
128 Flashcards
Source URL: https://quizplus.com/quiz/4971
Sample Questions
Q1) Attempts to break up a relationship without explicitly stating a desire to do so are
A)direct strategies.
B)predictive adaptations.
C)reactive adaptations.
D)indirect strategies.
Q2) To put your partner at ease during the initiation phase
A)ask him/her 20 questions.
B)be silent and turning away from him/her.
C)tell him/her your political interests.
D)follow norms with greetings and introductions.
Q3) The perspective of partners changes from "we" to "you" and "us" to "me" during which de-escalation stage?
A)separation
B)individualization
C)de-intensification
D)stagnation
Q4) Name and describe the stages of relational escalation, identifying what happens during each stage, particularly the self-disclosures that occur at each stage.
Page 12
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Chapter 11: Interpersonal Relationships at Home, Through
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/4972
Sample Questions
Q1) About what percent of managers and executives surveyed reported meeting their future spouses at work?
A)13%
B)20%
C)5%
D)30%
Q2) Downward communication is
A)the flow of information from those higher up in an organization to those of lower rank.
B)the flow of information to those outside of the organization.
C)the flow of information between colleagues at the same level within an organization. D)the flow of information from subordinates to superiors.
Q3) According to the 2005 Canadian survey conducted by the Media Awareness Network, how much time a day do students spend instant messaging?
A)54 minutes a day
B)30 minutes a day
C)20 minutes a day
D)90 minutes a day.
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