Health Care Quality Management Pre-Test
Questions
Course Introduction
Health Care Quality Management explores the principles, methods, and tools necessary for assessing, improving, and maintaining the quality of healthcare services. The course examines topics such as quality assessment frameworks, patient safety, accreditation standards, data-driven decision-making, and continuous improvement processes. Students analyze real-world case studies and learn about regulatory requirements, performance measurement, and best practices for implementing quality initiatives in healthcare organizations. Emphasis is placed on teamwork, leadership, and communication skills essential for fostering a culture of quality and patient-centered care in diverse healthcare settings.
Recommended Textbook
Health Information Management of a Strategic Resource 4th Edition by Mervat Abdelhak
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17 Chapters
1064 Verified Questions
1064 Flashcards
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Chapter 1: Health Care Systems
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77 Verified Questions
77 Flashcards
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Sample Questions
Q1) Which amendment to the Social Security Act of 1935 established the Medicare program?
A) Hill-Burton Act
B) Health Insurance for the Aged Act
C) Kerr-Mills Medical Assistance Program
D) Tax Equity and Fiscal Responsibility Act
Answer: B
Q2) Each of the following has been an influential factor in how health care has been delivered in the United States except:
A) Increasing cost of health care
B) Growing geriatric population
C) Advances in technology
D) Demand for jobs by health professionals
Answer: D
Q3) A health care system comprising of two or more hospitals that are owned, managed, or leased by a single organization is called a(n)
Answer: integrated delivery health care system
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Chapter 2: The Health Informatics and Information
Management Profession
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) The Joint Commission accreditation preempts the need for state licensing of a health care organization in all 50 states.
A)True
B)False
Answer: False
Q2) What is the basis for initial certification as a health information practitioner?
A) Formal education
B) Examination
C) Work experience
D) Both a and b
Answer: D
Q3) The protection of secondary health information is an ethical tenet promoted by American Health Information Management Association.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Health Information Infrastructure and Systems
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53 Verified Questions
53 Flashcards
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Sample Questions
Q1) Advisory body for health information policy
A)National Committee on Vital and Health Statistics
B)National Institutes of Health
C)Office of the National Coordinator
D)Centers for Disease Control and Prevention
E)Health Resources and Services Administration
Answer: E
Q2) The Electronic Disease Surveillance System is designed to:
A) Transfer certain clinical information to public health departments.
B) Track the most prevalent diseases in the United States.
C) Register individuals with unique, difficult-to-treat diseases.
D) Track the incidence of preventable childhood diseases.
Answer: A
Q3) Decision support system
A)Clinical
B)Administrative/financial
Answer: A
Q4) List two benefits of using health information technology applications.
Answer: Improved quality of care, better patient access, improved patient satisfaction, increased system efficiencies
Page 5
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Chapter 4: Health Data Concepts
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126 Verified Questions
126 Flashcards
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Sample Questions
Q1) Has the surgeon been notified of the spike in temperature? (Yes/No)
A)Text/categorical
B)Narrative/textual
C)Date
D)Time
E)Logic
F)Quantitative
Q2) UADS
A)Data set for tracking the mix of patients in managed care
B)Comprehensive assessment of a long-term care patient
C)Data content standard by ASTM
D)Data set for hospitals used by federal and state agencies for billing
E)Agency that collects vital statistics data
F)Database supportive of health care policy and research
G)Agency that collects reportable morbidity information of public interest
H)Data set for ambulatory care
I)Agency that accredits rehabilitation organizations
J)Data set for home health care
K)Agency that encourages the use of guidelines to improve healthcare
L)Data set for long-term care
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Chapter 5: Electronic Health Record Systems
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Which of the following systems generate patient data at the point of service?
A) Picture archiving and communication system (PACS)
B) EIS
C) REG-ADT
D) Expert system
Q2) Contrast a decision-support and an executive information system.
Q3) Which is a communication system?
A) Electronic mail
B) Expert
C) Point of care
D) Encoder
Q4) Which data type are International Classification of Diseases, 9th edition, Clinical Modification (ICD-9-CM) codes?
A) Text
B) Alphanumerical
C) Image
D) None of the above
Q5) A patient record contains selected data elements for nonclinical uses called ____________________ data.
Q6) Write a definition of an electronic health record.
Page 7
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Chapter 6: Classification Systems, Clinical Vocabularies, and Terminology
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59 Verified Questions
59 Flashcards
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Sample Questions
Q1) Systematized Nomenclature of Medicine (SNOMED) provides complete, readable definitions of medical concepts.
A)True
B)False
Q2) Groups services and resource use
A)ICD 9 CM
B)ICD 10
C)CPT
D)NOC
E)NDC
F)SNOMED CT
G)DSM
H)DRG
I)LOINC
J)SNOP
Q3) The Healthcare Common Procedure Coding System Common Procedural Coding System contains levels of codes.
A)True
B)False
Q4) List the five axes used by the LOINC naming nomenclature.
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Chapter 7: Technology, Applications, and Security
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Standard query language (SQL) is a type of database model.
A)True
B)False
Q2) An industry standard sublanguage, command driven, designed to manipulate relational databases is known as:
A) SQL.
B) HL7.
C) Q&A.
D) R-ADT.
Q3) A physician's office wants to install software to process patient claims to each insurer. Because patients have multiple types of insurance, the software will need to not only transmit the claims but also understand what information needs to be sent to each insurer. Would you choose a two-tier or three-tier architecture for this application? Why?
Q4) Contrast a decision-support and an executive information system.
Q5) Explain the differences between a data mart and a data repository.
Q6) What is one advantage of using thin-clients when upgrading a software application?
Q7) In what generation language would you find a program generator?
Q8) What is the hierarchical model effective for?
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Chapter 8: Information Systems Life Cycle and Project Management
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59 Verified Questions
59 Flashcards
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Sample Questions
Q1) Which of the following is the simplest cost-benefit analysis (CBA) technique?
A) Break-even analysis
B) Payback period
C) Discounted payback period
D) Benefits realization
Q2) Which of the following questions would be considered a structured question in an interview process?
A) Which of the following word processing packages do you use?
B) What do you consider to be the most critical problems with your current system?
C) What features in a computer system are most important to support your daily work tasks?
D) What are your three or four most important tasks?
Q3) Icons have cross-cultural advantages over dialog and menu interfaces when considering systems design.
A)True
B)False
Q4) Attributes describe both entities and relationships in a database.
A)True
B)False
10
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Chapter 9: Managing Electronic Health Record Systems:
Collaboration and Implementation
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) Not "start date" and "end date" focused
A)Project
B)Operations
Q2) Encompasses documentation of the entire system
A)Training manual
B)User manual
Q3) Why are physicians and appointment clerks equally important team members in a clinic appointment system project?
Q4) Setting policies and revising procedures is integral to making major new computer systems work in health care facilities.
A)True
B)False
Q5) Peaks and valleys work flow
A)Project
B)Operations
Q6) The information systems staff will never know all that they could about a complex database, operating system, or network.
A)True
B)False
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Chapter 10: Statistics and Data Presentation
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) ____________________ is a measure of how often data are classified in the same manner.
Q2) Which of the following retains the original vital statistics certificate for permanent filing?
A) NCHS
B) State registrar
C) Hospital
D) None of the above
Q3) What is the term for the number of existing cases of a disease?
A) Incidence
B) Prevalence
C) Mortality
D) Morbidity
Q4) The ____________________ is the difference between the highest and lowest values.
Q5) When should the standardized mortality ratio (SMR) be used?
A) When age-specific rates are available
B) When the number of deaths per age category is large
C) When age-specific rates are not available
D) All of the above
12
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Chapter 11: Research and Epidemiology
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Assertion to be proved
A)Hypothesis
B)Methodology
C)Specific aims
D)Literature review
E)Significance section
F)Validity
G)Reliability
H)Bias
I)Prevalence
J)Incidence
Q2) Prospective studies are most useful for investigating diseases of high incidence.
A)True
B)False
Q3) Incidence can be affected by an increase in the risk factor and changes in preventive measures.
A)True
B)False
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Page 13
Chapter 12: Performance Management and Patient Safety
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) The underlying concept of lean thinking is:
A) Cost savings.
B) Improved quality.
C) Decreased errors.
D) Value.
Q2) The mortality rate has been determined to be the most reliable clinical outcome measure.
A)True
B)False
Q3) Accuracy of patient identification is a Joint Commission goal under:
A) Infection prevention.
B) Patient advocacy.
C) Patient safety.
D) Administrative responsibility.
Q4) Which of the follow key dimension of health care quality refers to ensuring that services provided are based on scientific knowledge?
A) Effectiveness
B) Safety
C) Patient centered
D) Efficiency
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Chapter 13: Data Reporting, Interpretation, and Use
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59 Verified Questions
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Sample Questions
Q1) Cancer screening and smoking cessation programs are a function of which type of population-based registries?
A) Incidence
B) Cancer control
C) Research
D) All of the above
Q2) Which of the following cancer data may be released without patient authorization?
A) Aggregate
B) Patient
C) Physician
D) Facility
Q3) A cancer registrar identifies applicable data elements and includes them in the registry data. This is an example of what kind of process required by the American College of Surgeons?
A) Abstracting
B) Posting
C) Quality control
D) Accessioning
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15
Chapter 14: Privacy and Health Law
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) The purpose of the concept of the designated record set is for a covered entity to: 1. Identify the portions of the medical record that a patient can have access. 2. Identify the portions of the medical record that a patient can request amendment.
3) Identify the portions of the medical record that must be disclosed for treatment, payment, and health care operations.
4) Determine the portions of the medical record that will be converted to electronic format first.
A) All of the above
B) 1, 2, and 3
C) 1, 2 and 4
D) 1 and 2
Q2) All authorizations to release alcohol-related treatment information must include the purpose of the disclosure.
A)True
B)False
Q3) Once something is written into the medical record, it cannot be erased.
A)True
B)False
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16
Chapter 15: Human Resource Management
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Job descriptions are helpful in minimizing role ambiguity.
A)True
B)False
Q2) Which of the following legislative acts is associated with defining and protecting employees' pension rights and other employee benefits?
A) National Labor Relations Act
B) Family and Medical Leave Act
C) Employee Retirement Income Security Act
D) Civil Rights Act of 1991
Q3) The critical incident method of employee performance evaluation emphasizes the documentation of unacceptable behavior.
A)True
B)False
Q4) If layoffs are inevitable, what are some options that a human resource manager may take to reduce the amount of human suffering associated with a loss of job?
Q5) What are some constraints that arise in recruitment that affect the size of the applicant pool?
Q6) Why must every organization have a complaint or grievance procedure?
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Chapter 16: Operational Management
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) Work sampling using random observations is effective because:
A) Data are obtained with less time and expense.
B) The employee gets the manager's attention.
C) The manager can see whether work is distributed equitably.
D) It interrupts the normal work routine for shorter periods of time.
Q2) Project management is a skill set that emphasizes planning and implementing a specific objective.
A)True
B)False
Q3) Indirect lighting can also be referred to as reflective lighting.
A)True
B)False
Q4) Management creates both formal and informal organizations to accomplish its goals.
A)True
B)False
Q5) The color red has the effect of putting workers to sleep.
A)True
B)False
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Chapter 17: Revenue Cycle and Financial Management
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) The financial accountant will add a designated account to the ____________________ for processing each transaction for the new imaging service.
Q2) An organization's current liabilities can be located on its income statement. A)True B)False
Q3) Referring to the information given, what is the payback period for the optical imaging system components only?
Q4) Under what conditions would you advocate developing a flexible budget?
Q5) Referring to the information given, compute the days of revenue in patient accounts receivable.
Q6) The health information manager would include the estimated upkeep costs, and supplies for the proposed imaging system in the ____________________ budget.
Q7) It has now been 6 months since the new imaging rental services have been in operation. What report would the health information manager analyze to examine the department's current profit and loss position?
Q8) List the major phases in developing the revenue budget.
Q9) What are "rolling budgets?"
Page 19
Q10) What is the fundamental accounting equation?
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