Health Care Management
Chapter Exam Questions
Course Introduction
Health Care Management is a comprehensive course that introduces students to the principles, practices, and challenges of managing health care organizations and systems. The course explores the structure of health care delivery, examines key management functions such as planning, organizing, staffing, leading, and controlling, and addresses critical issues like quality improvement, health informatics, financial management, and regulatory compliance. Through case studies and real-world examples, students gain insights into strategic decision-making, leadership, and effective communication within diverse health care environments. By the end of the course, students develop foundational managerial skills necessary to succeed in the dynamic and complex health care industry.
Recommended Textbook
The United States Health Care System Combining Business Health and Delivery 2nd Edition by Anne
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506 Flashcards
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Page 2
Chapter
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Sample Questions
Q1) Focus areas of Healthy People 2020 and patterns of disease in the population direct research efforts. Research can be directed at all of the following except: A) cure.
B) control.
C) prevention.
D) the study of rural road traffic patterns.
Answer: D
Q2) Health care expenditures account for greater than 15% of the GDP.
.
A)True
B)False
Answer: True
Q3) Which of the following statements does not describe health care?
A) It accounts for the largest percentage of the gross domestic product. B) It is one of the fastest growing industries in the United States.
C) It is the process of providing care to individuals to maintain and improve their physical and mental well-being.
D) It is an industry.
Answer: A
Page 3
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Chapter 2: The Business Side of Healthcare
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Sample Questions
Q1) Monopoly creation, price fixing, and price discrimination are prohibited by:
A) Medicare.
B) antitrust laws.
C) Medicaid.
D) TJC.
Answer: B
Q2) Increasing GDP and decreasing interest, inflation, and unemployment rates are indicative of the _______________ scenario.
A) depression
B) recession
C) recovery
D) prosperity
Answer: D
Q3) Shareholders may exist in which business ownership configuration?
A) Corporation
B) Partnership
C) Sole proprietorship
D) Collaboration
Answer: A
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Page 4
Chapter 3: The Payment Process: Insurance and Third-Party Payers
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Sample Questions
Q1) Health insurance is:
A) a PPO.
B) shifting the risk of loss.
C) an HMO.
D) All of the above
Answer: D
Q2) Define the term third-party payer and describe the role of the insurance company as the third party in the patient-provider relationship.
Answer: Responses will vary but should include that the patient contracts with the insurance company to pay the provider for services rendered to the patient.
Q3) Explain the gatekeeping concept, and include an example of how it benefits the patient, payer, and provider.
Answer: Responses will vary but should include the use of primary care physicians and referrals.
Q4) Employers must provide health insurance.
A)True
B)False
Answer: False
Page 5
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Chapter 4: The Payment Process: Government Payment Programs
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Sample Questions
Q1) Office of Personnel Management administers this program:
A) Medicare
B) FEHBP
C) Medicaid
D) SCHIP
Q2) The government as a payer of health care services has significant power in the health care delivery system. Identify and explain two of the three issues for government payment programs noted in the text. Include an example of each in your explanation.
Q3) Financial gain from patient/service referrals is known as _______________.
Q4) Medicaid is a:
A) state-funded, state-administered program.
B) federally funded, federally administered program.
C) state-funded, federally administered program.
D) federally funded, state-administered program.
Q5) Medicare is administered by _______________.
Q6) Describe workers' compensation. Include the rationale for its existence from an employer and employee perspective.
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Q7) The disease that makes a person eligible for Medicare without being over 65 years old is ________________.
Chapter 5: Healthcare Providers: Physicians and Nurses
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Sample Questions
Q1) Continuing medical education credits are required by states, and physicians who do not complete them could lose their medical licenses.
A)True
B)False
Q2) Nursing professionals comprise the largest health occupation.
A)True
B)False
Q3) _______________ _______________ are physicians who treat a variety of conditions, as opposed to physicians who specialize in a specific type of patient or body system.
Q4) According to the 2007 physician characteristics data, approximately:
A) 91% are men and 8% are women.
B) 49% are men and 50% are women.
C) 71% are men and 29% are women.
D) 55% are men and 44% are women.
Q5) About __________ of medical school applicants are accepted.
A) 90%
B) 50%
C) 75%
D) 25%
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Chapter 6: Other Clinical and Non-Clinical Healthcare
Providers
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Sample Questions
Q1) Medical laboratory specialists usually have a(n):
A) associate's degree.
B) bachelor's degree.
C) 1-year certificate.
D) master's degree.
Q2) Physician assistants can work without physician supervision.
A)True
B)False
Q3) Medical transcriptionists can be found in all of the following settings except: A) hospitals.
B) physicians' offices.
C) home businesses.
D) cardiovascular labs.
Q4) This therapy professional works with patients experiencing breathing problems.
A) Recreation therapist
B) Respiratory therapist
C) Audiologist
D) Speech-language pathologist
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Q5) Differentiate between a DC and a DO, and include similarities and differences in your response.
Chapter 7: Offices, Clinics, and Hospitals
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Sample Questions
Q1) Physicians are hospital employees as is everyone on the administrative side of the organizational chart.
A)True
B)False
Q2) John breaks his hip and must be hospitalized for hip repair surgery. This is an example of:
A) primary care.
B) acute care.
C) secondary care.
D) tertiary care.
Q3) Ambulatory care can be provided in the following setting:
A) home health agency.
B) hospice.
C) physician's office.
D) EMS office.
Q4) Institutional policy is set by the:
A) state and federal regulation.
B) governing board.
C) administration.
D) medical staff.
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Chapter 8: Tertiary Care: the Long-Term Care Continuum
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Sample Questions
Q1) Diane and Steve care for Steve's elderly mother. They have planned a vacation to Disney World and cannot take Steve's mom. Which care option should they explore?
A) Adult day care
B) Respite care
C) Assisted living
D) ICF care
Q2) All of the following are categories of nursing home care except:
A) SNF.
B) ADF.
C) ECF.
D) ICF.
Q3) Which of the following is not an ethical or political issue related to LTC?
A) Power of attorney
B) Guardianship
C) End-of-life care
D) The passage of the Hill-Burton Act
Q4) The typical home health client is a _______________ _______________.
Q5) Differentiate between an ADL and IADL.
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Chapter 9: Mental Health Services: a Combination of Systems
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Sample Questions
Q1) The U.S. mental health system is very structured and integrated.
A)True
B)False
Q2) Which of the following does not describe mental health?
A) Mood disorders
B) Ability to cope with change
C) A positive outlook on life
D) A general feeling of well-being
Q3) Violent events usually precede this disorder.
A) Agoraphobia
B) Obsessive compulsive disorder
C) Posttraumatic stress disorder
D) Generalized anxiety disorder
Q4) Feelings of dread, fear, and apprehension are indicative of:
A) anxiety disorders.
B) depression.
C) schizophrenia.
D) Alzheimer's.
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Q5) _______________ is a major concern of patients with mental illness because of the stigma and possible occupational repercussions if the condition were known.
Chapter 10: The Public Health System: the Governments
Role
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Sample Questions
Q1) Epidemiologists investigate all of the following except:
A) where a disease outbreak occurred.
B) who is affected by a disease.
C) how a disease affected a victim.
D) the genetic material of a bacterium.
Q2) Functions of county and city health departments do not include:
A) adult and child immunizations.
B) communicable disease control.
C) raising funds for the American Cancer Society.
D) community assessment.
Q3) Policy development is:
A) the collective decision about what actions are most appropriate for the health of the state or nation.
B) making sure the necessary actions are actually taken.
C) the study of the history of a disease and its distribution throughout a society.
D) the use of surveillance data to determine changes in the number of infected persons
so the appropriate action can be taken when infection rate gets too high.
Q4) List three of the state health department's responsibilities.
Page 12
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Chapter 11: Medical Technology, Pharmaceuticals, and Pharmacological Research
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Sample Questions
Q1) All of the following are true about ELSI except:
A) it stands for ethical, legal, and social issues.
B) in the U.S. the program is part of the Human Genome Project (HGP) budget.
C) in the U.S. 3-5% of the HGP budget is devoted to this.
D) ELSI is concerned with cost/benefit issues in pharmaceuticals.
Q2) The medical technology industry reinvests _________% of sales in research and development.
A) 3
B) 5
C) 11
D) 20
Q3) Which of he following is not true about cost/benefit analysis?
A) It compares efficacy of drugs versus devices.
B) It compares outcomes to costs of treatments.
C) In many countries such an analysis is performed before a technology is adopted by health care professionals.
D) The fact that our technology industry is market driven often makes analysis difficult.
Q4) List the three questions that must be answered during clinical drug trials for new drugs.
Page 13
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Chapter 12: Healthcare Research and Prevention
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Sample Questions
Q1) The NIH tracks American health behavior.
A)True
B)False
Q2) CDC stands for:
A) Centers for Disease Control and Prevention.
B) Communicable Disease Center.
C) Center for Disease Control.
D) Communicable Disease Control Center.
Q3) List 3 of the 10 leading causes of death in the United States according to the 2001 CDC data.
Q4) In 2006 the life expectancy in the U.S. was:
A) 85 years.
B) 71 years.
C) 67 years.
D) 77 years.
Q5) All of the following are phases of prevention research except:
A) determining health disparities.
B) determining what diseases and conditions affect the population.
C) determining the predisposing factors that put a person at risk for disease.
D) identifying the causative agent for the disease.
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Chapter 13: Cultural Competency, Health Literacy, and Healthcare Ethics
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Sample Questions
Q1) A core value identified by Robin Williams is efficiency.
A)True
B)False
Q2) List 3 core values of American culture.
Q3) Autonomy means :
A) self-rule.
B) do no harm.
C) everyone is equal.
D) justice.
Q4) Discuss Kantian theory and its application in health care ethics.
Q5) Discuss the elements in a professional code of ethics.
Q6) In the United States, unlike most of the industrialized world, the only people with a right to health care are:
A) newborns.
B) preschoolers.
C) young adults.
D) the 65+ age group.
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Q7) _________________ theory revolves around the idea that health care resources should be allocated where they will do the most good.
Chapter 14: International Healthcare
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Sample Questions
Q1) Describe the health care system of Canada.
Q2) The United States health care system is described as:
A) a single payer system.
B) a variation of the single payer system.
C) a market economy model.
D) a mixed model.
Q3) India has ______ physicians per 10,000 people.
A) 7
B) 23
C) 58
D) 100
Q4) 100% of U.S. citizens have health care coverage.
A)True
B)False
Q5) In Mexico, health care is delivered by all of the following except:
A) public institutions.
B) state and federal governments.
C) Ayurevedic practitioners.
D) private hospitals.
Q6) List two forms of traditional medicine practices in India.
Page 16
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