

Globalization and Business Exam Bank
Course Introduction
This course explores the dynamic intersection between globalization and business, examining how the increasing integration of economies, cultures, and regulatory systems impacts organizations of all sizes. Students will analyze global markets, international strategies, supply chain management, and cross-cultural challenges encountered by multinational corporations. The course also covers topics such as international trade theories, global financial systems, and the role of technology in connecting businesses across borders. Through case studies and real-world examples, students will develop a critical understanding of both the opportunities and risks presented by globalization, and gain the skills necessary to thrive in an interconnected global business environment.
Recommended Textbook
Multinational Management A strategic approach 6th Edition by John B. Cullen
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Page 2

Chapter 1: Multinational Management in a Changing World
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Sample Questions
Q1) Discuss the differences between foreign trade and foreign direct investment.
Answer: Answers will vary but should demonstrate students' understanding that foreign trade is simply buying and selling from companies in foreign countries,whereas FDI leads to deeper connections between firms from various countries.
Q2) Discuss the characteristics of a next generation of multinational managers.How can you develop those characteristics through education and experience?
Answer: Answers will vary and should demonstrate how education and experience can help develop: a global mindset,emotional intelligence,a long-range perspective,the talent to motivate employees to excellence,negotiating skills,an understanding of national cultures,and a willingness to take overseas assignments.
Q3) According to the experts cited in your text,the next generation of global managers will need all of the following,EXCEPT:
A)Emotional intelligence
B)The ability to work with people from different cultural backgrounds
C)Poor negotiation skills
D)A local mindset
Answer: C
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Chapter 2: Culture and Multinational Management
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Sample Questions
Q1) Which of the 7d cultural dimensions represents the extent to which an individual's personal life is involved in his/her work relationships?
A)Neutral versus affective
B)Achievement versus ascription
C)Time orientation
D)Specific versus diffuse
Answer: D
Q2) Describe some characteristics of cultures high on masculinity.Compare the management implications with cultures low on masculinity.
Answer: Answers will vary but should demonstrate that men dominate the management ranks in a highly masculine society.Men are expected to focus on long-term careers,while women may take jobs that are subordinate to their primary roles as family care-givers.
Q3) Why do the rankings on some cultural dimensions such as individualism differ between the 7d and Hofstede models?
Answer: Answers will vary but should demonstrate that students are aware that Trompenaars drew upon more recent data and used a different methodology.
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4

Chapter 3: The Institutional Context of Multinational Management
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Sample Questions
Q1) A complex of positions,roles,norms,and values organizing relatively stable patterns of human resources to sustain viable social structures refers to which of the following?
A)Entrepreneurship
B)Social institutions
C)Comparative advantage
D)Strategy of the multinational company
Answer: B
Q2) A multinational Human Resource Manager's decision to promote an individual results in wide discontent in the foreign subsidiary.The manager finds that although the promoted individual's performance is exemplary,most employees feel that the promotion should have gone to another individual who comes from an important family.The foreign subsidiary is most likely located in a/an
A)Industrial society.
B)Pre-industrial society.
C)Capitalist society.
D)Post-industrial society.
Answer: B
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Chapter 4: Managing Ethical and Social Responsibility
Challenges in Multinational Companies
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Sample Questions
Q1) Ethical decision making of multinational managers preferably should
A)Be based solely on home country ethical principles.
B)Go beyond legal constraints and respect the local cultural norms.
C)Be primarily profitable for the multinational.
D)None of the above
Q2) Ethical dilemmas are usually
A)Easy to resolve.
B)Clear and unambiguous.
C)Unclear and ambiguous.
D)Removed with a formal code of ethics.
Q3) According to the text,which of the following is NOT a consequence of corruption?
A)Companies typically make up the bribe by increasing the contract price.
B)Companies use poorer quality materials to make up for the bribe.
C)Companies devote some of the bribe to socially responsible causes.
D)Corruption can also result in collusions among firms.
Q4) Proscriptive rules in codes of conduct:
A)Tell multinational companies or managers what they should do.
B)Are forms of moral language.
C)Tell multinational companies or managers what they cannot do.
D)All of the above
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Chapter 5: Strategic Management in the Multinational
Company: Content and Formulation
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Sample Questions
Q1) Generic strategies
A)Occur when a company can outmatch its rivals in attracting and maintaining its customers.
B)Represent basic ways that domestic and multinational companies keep and achieve competitive advantage.
C)Are all based on finding ways to provide superior value to the customer.
D)None of the above
Q2) The acronym SWOT stands for
A)Strategies with organizational timelines.
B)Selection, withdrawal, opportunities, and timeliness.
C)Strengths, weakness, opportunities, and threats.
D)Strategies, winning, organizations, and tender offers.
Q3) Favorable conditions in a firm's external environment are known as A)Strengths.
B)Capabilities.
C)Opportunities.
D)Distinctive competencies.
Q4) Regarding low cost and differentiation strategies,when is each strategy appropriate?
Q5) Describe the low cost strategy as compared to the differentiation strategy.
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Chapter 6: Multinational and Entry-Mode Strategies:
Content and Formulation
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Sample Questions
Q1) As entry-mode strategies,direct and indirect exporting have
A)High levels of control and low levels of risk.
B)Similar levels of risk and control as FDI.
C)Low levels of risk and control.
D)Are among the most risky.
Q2) You work for a small company that has an innovative low-cost production method for laser disks.A Japanese firm approaches your CEO to license the technology.The CEO asks you to write a report detailing the risks and potential benefits of this deal.What will you include in the report and why?
Q3) What dictates the choice of a multinational entry-mode strategy?
A)Strategic competition
B)Strategic reason to be in the market
C)Companies want to share risks and costs of developing technology
D)Companies want to achieve economies of scale
Q4) Discuss the conditions when a transnational or international firm is likely to outcompete a multidomestic or regional strategist.Contrast this with the opposite situation where the multidomestic is most likely to be successful.
Q5) Describe the global-local dilemma.When is each solution most appropriate?
Q6) Discuss some key issues to consider when choosing an entry-mode strategy.
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Chapter 7: Small Businesses and International Entrepreneurship
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Sample Questions
Q1) Copycat businesses
A)Follow the "me too" strategy.
B)Adapt existing products or services to attract customers.
C)Find a niche or slight innovation to gain market share from existing businesses.
D)All of the above
Q2) Although large businesses have more resources,small businesses have the advantage of:
A)size.
B)time.
C)speed.
D)a global culture.
Q3) Technological leadership,as a source of first mover advantage refers to
A)A company beginning business as a global start-up.
B)A company that adopts global strategies faster than competitors.
C)A company that moves quickly into a new venture.
D)A company that is the first to use a new technology.
Q4) Discuss ways that a small business manager can make the contacts necessary to implement an exporting strategy.
Q5) Why are small businesses important for most economies?
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Chapter 8: Organizational Design for Multinational Companies
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Sample Questions
Q1) All of the following statements are true about product structures EXCEPT
A)The product structure is the most efficient of all structures.
B)Product organizations must still perform some functional tasks of a business.
C)The structure builds a department or subunit around a product .
D)Managers choose product structures when they believe that a product or a group of products is sufficiently unique to require focused efforts on one type of product or service.
Q2) The structure adopted by companies in the early stage of internationalization is usually
A)Replica.
B)Network.
C)Export department.
D)Transnational subsidiary.
Q3) A large,entrepreneurial multinational that is able to tap into hidden pockets of innovation,technology,and market know-how scattered around the world,especially in emerging markets is known as
A)A transnational.
B)A minireplica subsidiary.
C)A metanational.
D)A foreign subsidiary.

Page 10
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Chapter 9: International Strategic Alliances: Management and Design
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Sample Questions
Q1) In the independent control management structure
A)Strategic alliance managers have nearly complete autonomy for operational decisions.
B)Partners act independently of each other except when necessary.
C)Partners focus only on their special areas of expertise.
D)None of the above
Q2) Strategic complementarity in a strategic alliance means that
A)Both sides must have similar strategic objectives for the strategic alliance to succeed.
B)Objectives can be different if they are not in conflict.
C)Cultural differences must be dealt with first.
D)Parent companies must leave the strategic alliance management to develop their own strategic goals.
Q3) If partners have similar technologies or know-how and they contribute this knowledge equally to the alliance,they prefer
A)A shared management structure.
B)A split management structure.
C)A dominant management structure.
D)A rotating management structure.
Q4) Compare and contrast the three main types of strategic alliances.
Page 11
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Chapter 10: Multinational E-Commerce: Strategies and Structures
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Sample Questions
Q1) Southeast Asian countries represent opportunities for e-commerce growth due to A)Spanish language websites.
B)Membership in ASEAN.
C)Global demand.
D)Internet economy.
Q2) The retail sale of toys from the Wal-Mart website represents which form of transaction?
A)B2C
B)B2B
C)C2C
D)C2B
Q3) Secure servers and internet hosts are two indicators of the A)Internet infrastructure.
B)Web influence.
C)global presence of e-commerce.
D)Internet security.
Q4) What are some of the major factors to take into consideration when picking a country for setting up an e-commerce business? Why do trading blocks such as Mercosur,ASEAN,and the European Union present significant potential for e-commerce businesses?
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Chapter 11: International Human Resource Management
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Sample Questions
Q1) The two aspects to consider when evaluating the possibility of hiring expatriates are the high cost and
A)Skills in multinational management.
B)High success rate.
C)High failure rate.
D)None of the above
Q2) Identify the components of HRM and describe how they differ for IHRM.
Q3) The main objective of the balance sheet approach to international compensation is
A)To match home and host county purchasing power.
B)To make sure you reward international managers for their hardship.
C)To save costs in inexpensive countries.
D)To provide headquarters' accountants with consistent information on salaries.
Q4) The use of worldwide job evaluations,performance appraisals methods,and salary scales to determine pay is the
A)The global pay system.
B)The balance sheet approach.
C)The multi-local pay system.
D)The headquarters-based system.
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13

Chapter 12: Hrm in the Local Context: Knowing When and How to Adapt
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Q1) Differences in HRM policies and practices among countries stem from
A)Education and training of the labor force.
B)Laws and cultural expectations for selection practices.
C)Laws and traditions regarding labor practices.
D)All of the above
Q2) The practice of recruiting friends or relatives of those already employed is which form of recruiting?
A)Front gate recruiting
B)Walk-ins
C)Backdoor recruiting
D)Internal recruiting
Q3) A union representing all workers belonging to one religious orientation in a company is known as
A)An ideological union.
B)A craft union.
C)A local union
D)An ideological union
Q4) Describe and discuss the major factors in the national context that affect a nation's HRM practices.
Page 14
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Chapter 13: International Negotiation and Cross-Cultural Communication
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Sample Questions
Q1) What are interpreters? What can managers do to ensure appropriate use of interpreters?
Q2) What is the Whorf hypothesis? Explain.
Q3) Identify and describe some common dirty tricks in international negotiation.What can be done to counteract these dirty tricks?
Q4) Which phase of the negotiation process consists of an evaluation of the success of the completed negotiation?
A)The post relationship building phase
B)The agreement phase
C)The post agreement phase
D)The performance feedback phase
Q5) Dirty Tricks in International Negotiations refer to
A)The most common tactics in international negotiations that people use to gain an upper hand.
B)Negotiation tactics that pressure opponents to accept unfair or undesirable agreements or concessions.
C)Face-to-face communication that is not oral.
D)None of the above

15
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Chapter 14: Motivation in Multinational Companies
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Sample Questions
Q1) All the following are true about work centrality EXCEPT
A)High levels of work centrality may lead to dedicated workers and more effective organizations.
B)Higher levels of work centrality closely match average number of hours worked in a country.
C)High levels of work centrality in Japan have been physically and psychologically stressing to middle-aged managers.
D)It represents the function of work in an organizational culture.
Q2) Setting goals for work groups is recommended in
A)Individualistic cultures.
B)Collectivist cultures.
C)High power distance cultures.
D)Goal setting for groups works equally well in all cultural settings.
Q3) The national context affect motivation through all of the following EXCEPT
A)Cultural values and norms.
B)Social institutions that lead to different types of organizations.
C)The existence of strong organizational cultures.
D)National differences in work centrality.
Q4) Discuss equity theory.What are the implications for multinationals?
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Chapter 15: Leadership and Management Behavior in Multinational Companies
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Sample Questions
Q1) Path-Goal Theory
A)Is a popular US contingency theory.
B)Identifies four types of leadership styles that a manager might choose depending on the situation.
C)Key contingency or situational factors that determine the choice of the best leadership styles are: the nature of the subordinates and the characteristics of the subordinates' tasks.
D)All of the above
Q2) A multinational manager discovers that his leadership style is more effective when he displays visible sign of status (e.g chauffeur driven cars)and he behaves as an authoritarian leader.The manager is most likely leading in which of the following cultures?
A)A feminine culture
B)A high uncertainty avoidance culture
C)A low power distance culture
D)A high power distance culture
Q3) From the perspective of the subordinates,discuss why culturally inappropriate leadership behaviors might be de-motivating.
Q4) Compare and contrast U.S.and Japanese perspectives on leadership behavior.
Page 17
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