Global Tourism Exam Bank
Course Introduction
Global Tourism explores the dynamic and interconnected world of international travel and tourism, examining its economic, social, cultural, and environmental impacts. The course covers patterns and trends in tourism flows, the roles of key stakeholders including governments and organizations, and the development of sustainable tourism practices. Students analyze the challenges and opportunities presented by globalization, technology, and shifting consumer behaviors, as well as the effects of tourism on destination communities, heritage, and the environment. Case studies from different regions provide a comprehensive perspective on the complexities and future of global tourism.
Recommended Textbook
Tourism Principles Practices Philosophies 12th Edition by Charles R. Goeldner
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Page 2
Chapter 1: Tourism in Perspective
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Sample Questions
Q1) In 2009 the biggest number of total world tourist arrivals was experienced in:
A) France, Italy, and Germany.
B) Canada, United Kingdom, and the United States.
C) France, Spain, and the United States.
D) Japan, Germany, and Italy.
E) Japan, United States, and Canada.
Answer: C
Q2) Which of the following is not an approach to studying tourism?
A) accounting.
B) economic.
C) sociological.
D) product.
E) institutional.
Answer: A
Q3) To be tourists, travelers may be:
A) traveling for business purposes.
B) traveling to set up a new business in another country.
C) studying in a university for the freshman year.
D) All of the above are tourists.
Answer: A
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Chapter 2: Tourism Through the Ages
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Q1) The Olympic Games in Greece offered visitors:
A) mainly superlative athletic performances.
B) sacrifice.
C) religious observances.
D) artistic performances.
E) All of these.
Answer: E
Q2) The first pleasure travelers were probably the:
A) Phoenicians.
B) Polynesians.
C) Romans.
D) Assyrians.
E) Hittites.
Answer: C
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Chapter 3: Career Opportunities
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Sample Questions
Q1) Employment in the tourism sector is expected to:
A) grow at the same rate as other economic sectors.
B) grow faster than other economic sectors.
C) grow more slowly than other economic sectors.
D) decline in the near future.
Answer: B
Q2) According to the WTTC, the world region that is expected to have the most tourism job growth is:
A) Africa.
B) Americas.
C) Asia/Pacific.
D) Europe.
Answer: C
Q3) Which of the following is NOT a job requirement for tourism?
A) people person
B) being a concern for customer's comfort needs
C) self-discipline
D) statistical skills
E) physical stamina
Answer: D
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Chapter
4: World, National, Regional, and Other Organizations
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Q1) In most cases regional tourist promotion organizations:
A) limit membership to private enterprises such as hotels, motels, campgrounds and restaurants.
B) exclude from membership government units such as counties or cities.
C) are made up of all kinds of firms and government units that have an interest in developing tourism.
D) are made up of government units below the state level) such as counties and cities
Q2) The majority of states in the U.S. promote tourism using a regional or area breakdown within the state. The reason for doing this is:
A) it is cheaper to do it that way.
B) consumer demand for area information is greater than demand for statewide information.
C) most states couldn't handle all the requests for information.
D) consumers usually aren't aware that states have different regions.
E) the OTTI does it that way.
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Chapter 5: Passenger Transportation
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Q1) Of the U.S. adult population, the portion who have flown is:
A) 80 percent.
B) 50 percent.
C) 10 percent.
D) 26 percent.
E) 36 percent.
Q2) Nationwide, the motor coach industry is characterized by:
A) having a few major carriers and not many small companies.
B) having mostly companies providing charter and tour services.
C) operating under the authority of the U.S. Department of Transportation.
D) the smaller bus companies averaging trips of 387 miles.
E) None of the above.
Q3) Rail passenger travel world-wide is expected to:
A) stay about the same but with perhaps a little gain.
B) grow in Europe with high-speed trains.
C) increase with the "chunnel" English channel).
D) serves a growing market in the U.S. in certain corridors.
E) b, c, and d
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Chapter 6: Hospitality and Related Services
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Q1) Many of the early famous restaurants in New York City used service called:
A) French.
B) cafeteria.
C) Russian.
D) table d'hôte.
E) buffet.
Q2) The American Hotel and Lodging Association is:
A) a federated association.
B) a hotel company-owned trade group.
C) mainly a promotion and marketing organization.
D) chiefly an information and educational group.
E) primarily a lobbying body in Washington, D.C.
Q3) According to the AH&LA, the typical lodging customer consists of approximately:
A) 20 percent business travelers.
B) 30 percent business travelers.
C) 45 percent business travelers.
D) 65 percent business travelers.
E) 75 percent business travelers.
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Chapter 7: Organizations in the Distribution Process
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Q1) Total dollar volume of U.S. travel agencies including online agencies) over the past decade has:
A) risen very slowly.
B) made dramatic growth.
C) decreased since 1995.
D) remained almost the same.
Q2) Tours can be created and marketed by:
A) wholesalers.
B) retail travel agencies.
C) airlines working with tour wholesalers.
D) travel suppliers.
E) All of the above.
Q3) A current travel agencies trend is:
A) increasing numbers.
B) decreasing volume.
C) growth of home-based agents.
D) decline of consortia.
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Page 9
Chapter 8: Attractions, Recreation, Entertainment, and Other
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Q1) Parks are important resources that attract visitors, thus:
A) there are both private and publicly owned parks.
B) all levels of government can and do provide parks.
C) American countries have parks as primary attractions.
D) the U.S. National Park system comprises 393 locations.
E) All of the above.
Q2) The theme park business enjoyed spectacular growth after the building of:
A) Disney World.
B) Universal Studios, Anaheim.
C) Knott's Berry Farm, Buena Park.
D) Busch Gardens, Tampa.
E) Disneyland, Anaheim.
Q3) Amusement parks and theme parks:
A) were created in Europe.
B) oldest operating park is Bakken in Klampenborg, Denmark.
C) oldest operating park in U.S. is Lake Compounce in Bristol, Connecticut.
D) All of the above.
E) None of the above.
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Chapter 9: Motivation for Pleasure Travel
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Q1) The Plog model of tourism motivation asserts that "psychocentrics":
A) are very religious.
B) are highly adventurous.
C) prefer the familiar.
D) require psychotic drugs when flying.
E) are bi-polar.
Q2) The Plog model of tourism motivations asserts that "allocentrics":
A) are very religious.
B) are highly adventurous.
C) prefer the familiar.
D) use aloe vera to calm their nerves when flying.
E) are bi-polar.
Q3) The travel needs ladder of Pearce proposes that:
A) there is a hierarchy of travel motives.
B) people start at different levels.
C) levels are changed during their life cycle.
D) levels are or can be inhibited by various factors.
E) All of the above.
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11
Chapter 10: Cultural and International Tourism for Lifes
Enrichment
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Q1) Which of the following was the latest "Presidential Library and Museum" to be established to honor past presidents of the United States mentioned in the text?
A) Ronald W. Reagan Presidential Library and Museum, Simi Valley, CA
B) Richard Nixon Presidential Library and Museum, Yorba Linda, CA
C) William J. Clinton Presidential Library and Museum, Little Rock, AR
D) Abraham Lincoln Presidential Library and Museum, Springfield, IL
Q2) Anthropography is a science by which we can:
A) learn of humankind's geographic settlements on the globe.
B) study the varieties of man and their geographic distribution.
C) identify cultural achievements which are of interest to international tourists.
D) classify the varieties of races of humankind.
E) learn the origin of the human race.
Q3) Cultural tourism:
A) always leads to better understanding between people.
B) requires cooperation between nations.
C) is primarily concerned with projecting cultures.
D) is concerned with people learning about each other's way of life.
E) is not important in international travel.
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Chapter 11: Sociology of Tourism
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Sample Questions
Q1) Social tourism may be partially defined as:
A) travel for the purpose of studying the social structure of a country.
B) travel where a local expert in your field of interest acts as your guide.
C) travel for social visits to friends or relatives.
D) travel for those with low purchasing power.
E) travel with a congenial social group of people.
Q2) Which of the following is not one of the "extremities" of international traveler preferences?
A) order-disorder
B) familiarity-novelty
C) pleasurable-distasteful
D) relaxation-activity
E) dependence-autonomy
Q3) If a developing country wishes to attract mass tourism it must:
A) price tourism below competitors.
B) offer a series of festivals at various times of the year.
C) provide facilities based on Western standards.
D) remove all barriers to entering the country.
E) offer social contacts with tourists.
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Page 13
Chapter 12: Tourism Components and Supply
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Sample Questions
Q1) A number of systems for grading and classifying hotels are in use throughout the world. According to your text, which system is the most satisfactory?
A) A, B, C, D, E
B) first class, second class, etc.
C) deluxe to good
D) the 5 star system
Q2) Which of the following statements about Task Analysis is true?
A) When making a quantitative and qualitative inventory of the existing supply, the aid of specialists is seldom needed.
B) Forecasting tourism demand is a relatively simple procedure.
C) Demand factors are essentially rigid.
D) Supply factors for development are essentially rigid.
E) All of the above are true.
Q3) To turn potential tourism supply into actual supply, the first obstacle to overcome is: A) the lack or inadequacy of access routes.
B) the development of personal and professional services.
C) the lack or shortage of accommodations.
D) the lack of restaurants
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Chapter 13: Measuring and Forecasting Demand
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Q1) Seasonal fluctuations in demand are a problem in most areas. A recommended method of leveling out demand is to:
A) intensify and develop the area's best use.
B) slightly diminish quality of the area to reduce demand at peaks.
C) close down some hotels during the off-season.
D) increase multiple-use possibilities.
E) charge what the market will bear.
Q2) Which of the following is true regarding aggregate demand for international pleasure travel?
A) the traveler wishes to maximize utility or opportunities but is subject to budget restraints
B) international travel expenditures are price-sensitive
C) international travel expenditures are not very price-sensitive
D) expenditures create substantial cross-elasticities of travel demand
E) future demand can be accurately forecasted
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Chapter 19: Tourism Marketing
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Sample Questions
Q1) The particular blend of controllable marketing variables that a firm uses to achieve its objectives in a target market is called:
A) the target market analysis.
B) the macro environmental control system.
C) the marketing mix.
D) the micro marketing analysis.
E) the selling mix.
Q2) In considering a "package plan" offered by a hotel, the manager should:
A) include room, meals, local tours, tips, taxes.
B) include room, meals, night club show, tips.
C) determine number of features, price, and time period.
D) offer hotel services plus transportation from home to hotel.
E) provide all of the above in the package.
Q3) How successful are the joint promotional efforts of private industry and government?
A) rarely successful.
B) a cooperative effort is often successful.
C) one of the best plans, effective and efficient.
D) a very poor, seldom used plan.
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Page 16
Chapter 14: Tourisms Economic Impact
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Q1) Which of the following is not an economic benefit of tourism?
A) increases tax revenues
B) may cause changes in patterns of family life
C) stimulates investments
D) increases employment
Q2) What reason can be given for the importance of price stabilization for tourist purchases?
A) Tourists are always hunting for bargains.
B) Rising prices automatically tend to reduce the volume of demand.
C) Tourists probably will not return so we can charge them more just so long as we keep the prices stable.
D) Tax collections to the government will be more favorable.
E) Demand will probably rise.
Q3) The optimum price for a hotel room would be one that:
A) maximizes per unit profit.
B) maximizes occupancy for the entire hotel.
C) maximizes profits.
D) maximizes total revenue.
E) maximizes guest satisfaction.
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Page 17
Chapter 15: Tourism Policy: Structure, Content and Process
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Sample Questions
Q1) The main purpose of tourism policy is to:
A) ensure maximum benefits to all the stakeholders of the destination.
B) raise the maximum in hotel taxes.
C) keep out undesirable visitors.
D) protect environmentally sensitive areas.
E) to promote the destination as a place to visit.
Q2) Which of the following are not stakeholders in making decisions concerning a tourism destination?
A) the transportation sector
B) cultural/heritage groups
C) foreign visitors
D) local religious groups
E) a non-resident who does not travel
Q3) Which of the following disciplines contribute to our understanding of tourism?
A) psychology
B) economics
C) geography
D) law
E) All of the above.
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Page 18
Chapter 16: Tourism Planning, Development, and Social Consideration
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Q1) Probably the biggest single deterrent to tourism development is:
A) a generally downward trend in tourism in the U.S.
B) restrictions and controls on development such as zoning.
C) the language barrier to foreign travel.
D) a lack of accommodations.
E) a lack of appreciation and enthusiasm of government and business leaders.
Q2) Resort hotel development must be considered in regional planning. Which of the following is/are the most important considerations)?
A) zoning
B) spacing of hotels in an area
C) ratio of people on beach to hotel rooms
D) topography
E) All of the above.
Q3) Infrastructure is best provided by:
A) governments) involved.
B) developers.
C) government and developers cooperating.
D) the official tourism organization of the area.
E) the local economic development department.
Page 19
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Chapter 17: Tourism and the Environment
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Q1) The most devastating economic results) of environmental degradation is/are:
A) stunted growth of the plant and animal life.
B) siltation of rivers and water bodies.
C) slow or non-existent regrowth of the forest.
D) lowering living standards of the indigenous people.
E) loss of interest by the potential ecotourist.
Q2) Capacity standards are important, thus:
A) these should seldom be exceeded.
B) these should never be exceeded.
C) with adequate supervision and controls, they may be exceeded occasionally.
D) it's virtually impossible to set standards.
E) optimal visitor numbers really aren't practical.
Q3) Which of the following is not a core indicator of sustainable tourism?
A) Site protection
B) Stress
C) Waste management
D) Policy
E) Development control
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Chapter 18: Travel and Tourism Research
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Q1) Personal interviews and mail or telephone interviews are a part of the ____________ method in tourism research.
A) observational
B) survey
C) test-marketing
D) experimental
E) mechanical recorder
Q2) Which of the following methods of gathering primary data comes closest to real life tourism situations?
A) experimentation
B) survey
C) observation
D) personal interviews
E) use of executive judgment
Q3) The task of motivation research is to:
A) determine which marketing functions are essential.
B) find out just what makes people behave as they do.
C) determine the relationship between disposable income and consumption.
D) trace the relationship between population characteristics and consumption.
E) analyze the quantitative importance of marketing in the United States.
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Chapter 20: Tourisms Future
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Q1) The trend toward ______________________ is of concern to all travel suppliers:
A) increased income
B) a better educated traveler
C) time poverty
D) increased automobile ownership
E) None of the above.
Q2) Important forces impacting the future of tourism are:
A) economic forces.
B) a decline in the mega-nation and rise of the city state.
C) quest for stability and security.
D) emergence of the knowledge based society.
E) All of the above.
Q3) During the 1990s and 2000s, international tourism receipts grew at a rate:
A) faster than world trade.
B) just a bit slower than world trade.
C) about the same as world trade.
D) more than petroleum products and motor vehicles.
E) None of the above is correct.
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