Global Supply Chain Management
Test Bank
Course Introduction
Global Supply Chain Management explores the strategies, processes, and technologies involved in creating and sustaining competitive global supply chains. The course examines the complexities of coordinating suppliers, manufacturers, distribution centers, and retailers across international borders, with a focus on logistics, sourcing, risk management, and ethical considerations. Students analyze the impact of global economic trends, regulatory environments, and emerging digital tools on supply chain performance, developing skills to optimize efficiency, resilience, and sustainability in a rapidly changing global marketplace.
Recommended Textbook
Supply Chain Management A Logistics Perspective 10th Edition by John J. Coyle
Available Study Resources on Quizplus
15 Chapters
547 Verified Questions
547 Flashcards
Source URL: https://quizplus.com/study-set/1254
Page 2
Chapter 1: Supply Chain Management: an Overview
Available Study Resources on Quizplus for this Chatper
34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/24747
Sample Questions
Q1) Which of the following flows only one way as illustrated in Figure 1-4 (in the text)?
A) Information
B) Products and services
C) Financials
D) None of these answers
Answer: D
Q2) Outsourcing involves:
A) moving company facilities away from the home office.
B) hiring foreign nationals to manage parts of the business.
C) obtaining materials, parts, and products from other companies.
D) building a factory in another country.
Answer: C
Q3) The first decade of the twenty-first century was a period of rapid change for organizations, especially businesses.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Global Dimensions of Supply Chains
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/24748
Sample Questions
Q1) Honda and Toyota only manufacture automobiles in Japan.
A)True
B)False Answer: False
Q2) Which one of the countries below is not part of NAFTA?
A) United States
B) Canada
C) Argentina
D) Mexico Answer: C
Q3) Tariffs and other trade barriers have been significantly reduced among many countries, allowing a much more competitive global economy.
A)True
B)False Answer: True
Q4) MFN stands for Many Foreign Nationals.
A)True
B)False Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Role of Logistics in Supply Chains
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/24749
Sample Questions
Q1) The utility created through the basic marketing activities is known as place utility.
A)True
B)False
Answer: False
Q2) An important sustainability issue that has received much more scrutiny in recent years is the:
A) focus on adequate inventory levels.
B) reduction in packaging waste by using alternate materials.
C) effort to move warehouse storage closer to consumers.
D) emphasis on materials handling and warehouse design.
Answer: B
Q3) What are fixed spatial points where goods stop for storage or processing?
A) Nodes
B) Links
C) Cost centers
D) Fulfillment centers
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Distribution and Omni Channel Network Design
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/24750
Sample Questions
Q1) Labor-intensive industries place significant emphasis on the availability and cost of labor.
A)True
B)False
Q2) The grid technique will evaluate all transportation rates equally.
A)True
B)False
Q3) Briefly describe the six major steps that are recommended for a logistics network design process.
Q4) Which of the following is true regarding optimization models?
A) Optimization models are based on precise mathematical procedures that are guaranteed to find the "best" solution for the problem under evaluation.
B) Optimization models are able to accommodate broad problem definitions, rather than provide an optimum solution.
C) The grid technique is a powerful optimization model.
D) Optimization models will guarantee increased profits.
Q5) Facilities may sometimes be located where senior officers prefer. A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Sourcing Materials and Services
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/24751
Sample Questions
Q1) The first step in managing sourcing and procurement is to determine the type of purchase.
A)True
B)False
Q2) In the Item Procurement Importance Matrix, what item is described as low risk, low value?
A) Generics
B) Commodities
C) Criticals
D) Distinctives
Q3) Name several criteria that are important in vendor selection. Which one is the most important?
Q4) What vendor selection criteria are described by production capability, labor relations, and operating controls?
A) Capability
B) Quality
C) Reliability
D) Financial
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Operations Producing Goods and Services
Available Study Resources on Quizplus for this Chatper
37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/24752
Sample Questions
Q1) Companies now use strategies that are lean, flexible, or adaptive; they wait for customers to push products to the market.
A)True
B)False
Q2) A workcenter is a fixed layout where the product remains in place for the duration of production.
A)True
B)False
Q3) Which of the following types of production processes use tools and equipment that are generalized in nature?
A) Assembly line
B) Batch
C) Continuous process
D) Job shop
Q4) Offshoring is a term that means relocating an activity to a contract manufacturer in another country.
A)True
B)False
Q5) Discuss the challenges facing production managers.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Demand Management
Available Study Resources on Quizplus for this Chatper
34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/24753
Sample Questions
Q1) Dependent demand is directly influenced by independent demand.
A)True
B)False
Q2) Forecasting has become extremely accurate, especially since the development of the S&OP process.
A)True
B)False
Q3) The essence of demand management is to estimate and manage _____ and use this information to make operating decisions.
A) channel orders
B) vendors and suppliers
C) customer demand
D) SO&P processes
Q4) External balancing methods involve managing production and inventory flexibility to help offset the imbalance of supply and demand.
A)True
B)False
Q5) There are two types of demand. What are they, and how do they influence the supply chain?
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Order Management and Customer Service
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/24754
Sample Questions
Q1) As the level of substitutability for a product increases, its stockout costs to the manufacturer:
A) increase.
B) decrease.
C) stay the same.
D) can't be determined.
Q2) There are ten principal activities to the OTC model.
A)True
B)False
Q3) Define and discuss the Marketing/Logistics interface.
Q4) Explain the impacts of order cycle time length and variability on both buyers and sellers.
Q5) Reserve Inventory and Determine Delivery Date has traditionally been referred to as order processing.
A)True
B)False
Q6) Define and discuss the Order Management System.
Q7) Compare and contrast the concepts of order-to-cash cycle time and order cycle time.
Q8) Explain how order management and customer service are related.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Managing Inventory in the Supply Chain
Available Study Resources on Quizplus for this Chatper
37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/24755
Sample Questions
Q1) Batching economies or cycle stocks usually arise from three sources. Which of these is not a source?
A) Procurement
B) Transportation
C) Production
D) Demand
Q2) Discuss how seasonality can affect inventory.
Q3) Discuss dependent versus independent demand as it is related to inventory.
Q4) "Batching economies" and "cycle stocks" are the same.
A)True
B)False
Q5) A reason to hold inventory arises when an organization anticipates that an unusual event might occur that will negatively impact its source of supply.
A)True
B)False
Q6) EOQ can only be used for "push" inventory.
A)True
B)False
Q7) Discuss capital cost and include both the hurdle rate and WACC in your answer.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Distribution
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/24756
Sample Questions
Q1) Customers use distribution KPIs to objectively assess the speed of service provided by the distribution operation.
A)True
B)False
Q2) Proper product slotting can improve labor productivity and generate other advantages for the organization and its customers.
A)True B)False
Q3) WMS is more than a simple database that provides stock location information. A)True B)False
Q4) One of the primary tradeoffs at the facility level is space versus equipment. A)True B)False
Q5) Contract warehousing is different than 3PL warehousing. A)True B)False
Q6) Name the five product handling functions and discuss each.
Q7) Discuss facility layout and what factors should be considered.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Transportation
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/24757
Sample Questions
Q1) This mode of transportation is the one most often used in intermodal shipments.
A) Air
B) Motor carrier
C) Rail
D) Ocean
Q2) Motor carrier cost is highly variable.
A)True
B)False
Q3) Railroads have accessibility limitations.
A)True
B)False
Q4) What is modal selection? What are the key determinants in choosing a mode?
Q5) Rail is the mode of transportation that is the fastest shipment travelling over 800 miles.
A)True
B)False
Q6) A bill of lading is nonnegotiable.
A)True
B)False
Q7) Define and discuss Transportation Management Systems (TMS).
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Aligning Supply Chains
Available Study Resources on Quizplus for this Chatper
35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/24758
Sample Questions
Q1) Drivers and facilitators are internal issues that an organization must address before seeking a 3PL.
A)True
B)False
Q2) Vertical relationships more than horizontal relationships have been identified as highly useful to the achievement of long-term supply chain objectives.
A)True
B)False
Q3) A horizontal relationship refers to firms on the same level in the supply chain.
A)True
B)False
Q4) What are some example types of services that may be available from a 4PL provider?
Q5) Once a 3PL provider is chosen, it is not necessary for an organization to seek continuous improvements as the 3PL will handle that function.
A)True
B)False
Q6) What does it take to have an area of "core competency"? Provide an example.
Q7) Define and discuss the term "4PL."
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: Supply Chain Performance Measurement and Financial Analysis
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/24759
Sample Questions
Q1) Effective order management can have an impact on:
A) reducing supply chain costs.
B) increasing revenues.
C) improving ROA.
D) all of these answers.
Q2) Discuss the metric classification scheme that has been developed by the Supply Chain Council and defined in the Supply Chain Operations and Reference (SCOR) model to measure the performance of Process D1: Deliver Stocked Product.
Q3) Supply chain management involves the control of raw material, in-process, and finished goods inventories.
A)True B)False
Q4) Discuss the differences between the terms metric, measure, and index.
Q5) Discuss the revenue-cost savings connection and include the formula.
Q6) What is the "Order-to-Cash" cycle?
Q7) The equivalent sales increase for supply chain cost saving is found by dividing the cost saving by the organization's profit margin.
Page 15
A)True B)False
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Supply Chain Technology
Available Study Resources on Quizplus for this Chatper
41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/24760
Sample Questions
Q1) Technological capabilities ultimately determine the success or failure of SCIS, rather than the technology users.
A)True
B)False
Q2) What are the primary capabilities created by supply chain technology? How can they drive supply chain excellence?
Q3) Spreadsheets and database software no longer have a place in SCIS as newer tools have supplanted them.
A)True
B)False
Q4) _____ is/are a major barrier to the effective use of information technology.
A) Cost
B) People
C) Effective applications
D) Management support
Q5) Information is useful only if it can drive effective decision making.
A)True
B)False
Q6) Why would companies choose to use on-demand software versus licensed software?
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: Strategic Challenges and Change for Supply Chains
Available Study Resources on Quizplus for this Chatper
35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/24761
Sample Questions
Q1) The reason retailers are so successful with the omni-channel is because the channels provide so many different views of the customer.
A)True
B)False
Q2) What is it called when consumers can place an order with Amazon for groceries?
A) Amazon Effect
B) Amazon Fresh
C) Amazon Flex
D) Amazon Food
E) None of the answers
Q3) The first principle of supply chain management is to segment customers based on profit.
A)True
B)False
Q4) With all of the new technology and game-changing ideas, the future of omni-channel does not look like it will take off.
A)True
B)False
Page 17
Q5) Distinguish between a value stream and a waste stream for reverse flows.
To view all questions and flashcards with answers, click on the resource link above.