Global Supply Chain Management
Question Bank
Course Introduction
Global Supply Chain Management explores the strategic and operational processes involved in managing the flow of goods, information, and finances as products move from raw material suppliers to end consumers across international boundaries. The course covers key topics such as supply chain design, logistics, procurement, risk management, sustainability, and the impact of technology and globalization on supply networks. Students will analyze real-world cases, learn about cross-cultural considerations, and develop critical skills for optimizing supply chain performance in a competitive, globalized marketplace.
Recommended Textbook
Purchasing and Supply Chain Management 5th Edition by Robert M. Monczka
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20 Chapters
1411 Verified Questions
1411 Flashcards
Source URL: https://quizplus.com/study-set/3207
Page 2
Chapter 1: Introduction to Purchasing and Supply Chain Management
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46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/63491
Sample Questions
Q1) Processes usually move across functional boundaries. A)True
B)False Answer: True
Q2) Supply management is a broader concept than purchasing.
A)True
B)False
Answer: True
Q3) Which of the following is an example of a purchased direct item for a manufacturing firm?
A) Parts and components.
B) Executive travel.
C) Office and janitorial supplies.
D) Advertising.
E) Personal computers.
Answer: A
Q4) The key to the success of any company is the quality of its employees.
A)True
B)False
Answer: True
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Chapter 2: The Purchasing Process
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77 Verified Questions
77 Flashcards
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Sample Questions
Q1) ____ include(s)the materials required to pack and ship final products,such as pallets,boxes,master shipping containers,tape,bags,wrapping,inserts,and other packaging material.
A) Raw materials
B) Production support items
C) Semifinished products
D) Components
E) Work-in-process inventory
Answer: B
Q2) ____ is the process of using rate and unit consumption levels to forecast and estimate future consumption in an internal functional customer and providing guidance and input on how to optimize usage and educating the user on the tradeoffs.
A) Specification management
B) Demand management
C) Category management
D) Supply market intelligence
E) Cost management
Answer: B
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Chapter 3: Purchasing Policy and Procedures
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) ____ refer(s)to the set of purposes,principles,and rules of action that guide an organization.
A) Government regulations
B) Procedures
C) Guidelines
D) Work rules
E) Policy
Answer: E
Q2) It is only the supervisor's responsibility,and not the employee's,to ensure that the purchasing employee is familiar with and follows the procedures covering legal contracts.
A)True
B)False
Answer: False
Q3) Organizations do not need to be cautious about liabilities associated with accepting and using ideas provided by suppliers interested in doing business with a purchaser.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Supply Management Integration for Competitive Advantage
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) Goal setting is not a critical cross-functional team requirement.
A)True
B)False
Q2) Supplier selection should never occur before a new part is actually designed or reaches production.
A)True
B)False
Q3) The need for confidentiality regarding financial,product,and process information is the most frequently cited reason for not developing closer supplier relationships.
A)True
B)False
Q4) On supplier assessments,performance data should be weighted in such a manner that they are aligned with customer performance requirements.
A)True
B)False
Q5) Organizations should use teams selectively due to limited resource availability. A)True
B)False
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Chapter 5: Purchasing and Supply Management Organization
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71 Verified Questions
71 Flashcards
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Sample Questions
Q1) If each division or unit is responsible for developing its own e-purchasing system or data gathering and part-numbering system,the result will be a unified purchasing system.
A)True
B)False
Q2) The ____ group includes the activities supporting the day-to-day operations of the purchasing or materials function.
A) material handling
B) market analysis and research
C) administration and support
D) operational support and order follow-up
E) sourcing and negotiating
Q3) If purchases are very different across business units,an argument could be made for decentralization.
A)True
B)False
Q4) Transportation is a highly specialized activity with its own set of requirements.
A)True
B)False
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Chapter 6: Supply Management and Commodity Strategy Development
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) In the final and most advanced stage of supply management strategy development,supply management is often characterized as a lower-level support function.
A)True
B)False
Q2) In supplier evaluation,different aspects of ____ include management's commitment to continuous process and quality improvement,overall professional ability and experience,ability to maintain positive relationships with its workforce,and willingness to develop a closer working relationship with the buyer.
A) management capability
B) process and design capabilities
C) financial condition and cost structure
D) planning and control systems
E) environmental regulation compliance
Q3) Global sourcing can be used to access new markets.
A)True
B)False
Q4) SWOT analysis was created to describe competitive forces in a market economy.
A)True
B)False
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Chapter 7: Supplier Evaluation and Selection
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) A/An ____ is responsible for understanding in depth entire families or groups of purchased goods and services.
A) third party
B) general buyer
C) preferred supplier
D) long-term buyer-supplier relationship
E) commodity team
Q2) ____ is a broad term that refers to all trade where the buyer and seller have at least a partial exchange of goods for goods.
A) Countertrade
B) Outsourcing
C) Strategic sourcing
D) Global sourcing
E) Supply base optimization
Q3) A/An ____ involves sending a preliminary survey to suppliers.
A) request for quotation
B) request for information
C) purchase order
D) order release
E) None of these choices.
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Chapter 8: Supplier Quality Management
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) ____ occur before the product or service is provided.
A) Internal failure costs
B) Appraisal costs
C) External failure costs
D) Prevention costs
E) Zero defects costs
Q2) It is far less expensive and more efficient in the long run to avoid generating the defect in the first place than it is to inspect for it once it is created.
A)True
B)False
Q3) Once a firm fully rationalizes and optimizes its supply base,improvement will occur primarily by developing the capabilities of existing suppliers rather than by switching suppliers on a large scale.
A)True
B)False
Q4) There is never room for improvement if the organization is a market leader.
A)True
B)False
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Chapter 9: Supplier Management and Development:
Creating a World-Class Supply Base
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84 Verified Questions
84 Flashcards
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Sample Questions
Q1) Multiple sourcing can add quality variability to the sourced product due to the use of different materials and processes.
A)True
B)False
Q2) The supplier performance index never provides an incomplete or misleading assessment of supplier performance.
A)True
B)False
Q3) Which of the following is not one of the advantages of a rationalized and optimized supply base?
A) Longer lead-times.
B) Use of full-service suppliers.
C) Lower total product cost.
D) Ability to pursue complex supply management strategies.
E) Buying from world-class suppliers.
Q4) The elimination of both marginal and small-purchase-volume suppliers is usually the first phase of the supply base rationalization process.
A)True
B)False
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Chapter 10: Worldwide Sourcing
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76 Verified Questions
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Sample Questions
Q1) In supply management,the cost/price benefits associated with sourcing in developing countries are an insignificant motivation for remaining competitive in an increasingly global environment.
A)True
B)False
Q2) Duty rates vary widely over seemingly small differences between items.
A)True
B)False
Q3) The U.S.is still the undisputed product and process technology leader in the world.
A)True
B)False
Q4) ____ requires a selling firm to purchase a specified amount of goods from the country that purchased its products.
A) Switch trading
B) Barter
C) Compensation trading
D) Counterpurchase
E) Buy-back
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Page 12
Chapter 11: Strategic Cost Management
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) The major benefits from cost-reduction efforts occur when supply management is involved late in the new-product/service development cycle.
A)True
B)False
Q2) In the ____,the desired profit is added to the estimated costs.
A) penetration pricing model
B) revenue pricing model
C) margin pricing model
D) rate-of-return pricing model
E) TCO model
Q3) ____ includes both cost and revenue data for an item to identify the point where revenue equals cost,and the expected profit or loss at different production volumes.
A) Make-buy analysis
B) TCO
C) Break-even analysis
D) Market-share pricing
E) None of these choices.
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Chapter 12: Purchasing and Supply Chain Analysis: Tools and Techniques
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) The term ____ applies to the reduced direct labor requirement per unit of output due to the effects of learning,while the term ____ refers to the longer-term factors of production that systematically reduce production costs.
A) learning curve....experience curve
B) learning curve....infinity curve
C) experience curve....Boeing curve
D) experience curve....learning curve
E) None of these choices.
Q2) When referring to learning improvement,the ____ represents a reduction in the cumulative average number of labor hours as production doubles from a previous level.
A) critical path
B) slack path
C) expected activity time
D) learning rate
E) sequential process
Q3) All processes and items can benefit from or exhibit improvement from learning.
A)True
B)False
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Chapter 13: Negotiation and Conflict Management
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) Which of the following is not one of the reasons that negotiators frequently fall short of their goals or reach impasse?
A) Negotiators neglect the other party's problems.
B) Negotiators focus too much on price.
C) Negotiators focus too much on common ground.
D) Negotiators neglect their BATNAs.
E) Negotiators focus on interests rather than on positions.
Q2) Referent power is most successful in negotiation when the referents are aware that a counterpart identifies with or has an attraction to them.
A)True
B)False
Q3) Which of the following is not a reason for negotiating with suppliers?
A) The total contract value or volume is large.
B) The purchase is for widely available, commodity-like goods.
C) The purchase involves complex technical requirements, perhaps even product and process requirements and specifications that are still evolving.
D) The purchase involves a special or collaborative relationship.
E) The supplier will perform important value-added activities.
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Chapter 14: Contract Management
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) In the ____ contract,if a supplier can demonstrate actual cost savings through production efficiencies or substitution of materials,the resulting savings from the initial price targets are shared between the supplier and the buyer at a predetermined rate.
A) time and materials
B) cost plus fixed fee
C) fixed-price with incentives
D) firm fixed price
E) fixed-price with escalation
Q2) Which of the following is not one of the basic levels of service that a systems supplier can provide to the buyer?
A) Turnkey.
B) Modular.
C) Shared.
D) All of these choices.
E) None of these choices.
Q3) Escalation clauses allow only increases in the base price.
A)True
B)False
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16
Chapter 15: Purchasing Law and Ethics
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97 Verified Questions
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Sample Questions
Q1) ____ is money the plaintiff actually paid to the defendant in connection with the contract.
A) Reliance
B) Restitution
C) Expectancy
D) Due diligence
E) None of these choices.
Q2) According to the UCC,any affirmation of fact or promise made by the seller to the buyer which relates to the goods and becomes part of the basis of the bargain creates a/an ____ that the goods shall conform to the affirmation or promise.
A) implied warranty
B) express warranty
C) general warranty
D) warranty of merchantability
E) warranty of title
Q3) Accepting gifts and favors from a supplier is the most common ethical infraction involving buyers.
A)True
B)False
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Page 17
Chapter 16: Lean Supply Chain Management
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72 Verified Questions
72 Flashcards
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Sample Questions
Q1) A logical place to begin when managing inventory investment is to make sure there is agreement between physical and electronic inventory.
A)True
B)False
Q2) The most basic and the easiest inventory-related cost to quantify and track is unit cost.
A)True B)False
Q3) When firms produce goods in anticipation of future customer orders,they are operating in a/an ____ environment.
A) assemble-to-order
B) make-to-order
C) make-to-stock
D) just-in-time
E) None of these choices.
Q4) Most inventory waste results from underlying problems that workers have failed to correct.
A)True B)False
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Chapter 17: Purchasing Services
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93 Verified Questions
93 Flashcards
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Sample Questions
Q1) ____ represents the link between a company and its customers.
A) Inbound logistics
B) Intraorganizational movement
C) Reverse logistics
D) Outbound logistics
E) Recovery and recycling
Q2) A PBL agreement and a SLA are similar concepts.
A)True
B)False
Q3) Motor carriers are characterized by ____ variable costs,while rail carriers have comparatively ____ fixed costs.
A) higher....high
B) lower....high
C) higher....low
D) lower....low
E) There is no difference in variable and fixed costing between motor and rail carriers.
Q4) The most significant advantage of a motor carrier is its relatively lower cost.
A)True
B)False
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Chapter 18: Supply Chain Information Systems and Electronic Sourcing
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57 Verified Questions
57 Flashcards
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Sample Questions
Q1) Because of the promise of greater diffusion of EDI via value-added networks,EDI is a simplistic technology that does not require significant investment by companies to implement.
A)True
B)False
Q2) Which of the following is not one of the primary drivers of new e-SCM systems?
A) Lean supply.
B) Globalization and strategic communication.
C) Internal and external integration.
D) New business processes.
E) Replacement of legacy or obsolete systems.
Q3) A reverse auction is a software tool that extends the tradition bid process to permit suppliers to configure their bids in any number of alternatives ways.
A)True
B)False
Q4) Data held in data warehouses are time-dependent,historical data; they may also be aggregated.
A)True
B)False
To
20
Chapter 19: Performance Measurement and Evaluation
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58 Verified Questions
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Sample Questions
Q1) Few measures include a standard or target against which to evaluate performance results or outcomes.
A)True
B)False
Q2) There is no one best way to measure performance.
A)True
B)False
Q3) A/An ____ demonstrates the impact of purchasing and supply strategies and actions on revenues of the firm.
A) income measure
B) target cost
C) revenue measure
D) target price
E) cost avoidance measure
Q4) The problem with measuring behavior is that there is no guarantee the behavior will lead to desired results.
A)True
B)False
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Chapter 20: Purchasing and Supply Strategy Trends
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Firms will become more strategic and place less importance on continuous improvement in purchase unit cost,quality,and delivery performance.
A)True
B)False
Q2) Competition is no longer between fast and agile and slow firms but rather between big and small firms.
A)True B)False
Q3) All of the following are examples of the future focus on supply chain performance except ____.
A) accelerating and obtaining more innovation from suppliers
B) focusing more and more on day-to-day tactical purchasing activities
C) leveraging supplier capabilities and know-how to establish new sources of revenue
D) identifying and mitigating supply risks of any kind to ensure business continuity
E) expanding the breadth and depth of cost management efforts
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