Global Supply Chain Management
Exam Solutions
Course Introduction
Global Supply Chain Management explores the strategies, processes, and technologies used to plan, implement, and control the flow of goods, information, and finances across international borders. The course examines topics such as sourcing and procurement, logistics, transportation, risk management, and sustainability within a global context. Students will analyze the complexities of managing supply chains in todays interconnected world, considering cultural, regulatory, and economic factors that impact supply chain performance. Through case studies and real-world examples, learners will develop skills to optimize global supply chains, enhance efficiency, and create competitive advantages for organizations operating in a global marketplace.
Recommended Textbook Operations and Supply Chain Management The Core 3rd Edition by F. Robert Jacobs
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14 Chapters
1161 Verified Questions
1161 Flashcards
Source URL: https://quizplus.com/study-set/3102 Page 2
Chapter 1: Operations and Supply Chain Management
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/61461
Sample Questions
Q1) A supply chain manager is an OSCM job while a purchasing manager is not.
A)True
B)False
Answer: False
Q2) A doctor completes a surgical procedure on a patient without error.The patient dies anyway.In operations management terms,we could refer to this doctor as being efficient but not effective.
A)True
B)False
Answer: True
Q3) Value is the ratio of ___________________________.
Answer: quality to price paid
Explanation: Related to efficiency and effectiveness is the concept of value,which can be metaphorically defined as quality divided by price.
Q4) A pipeline through which material and information flows is a conception of a _______________________.
Answer: Supply network
Explanation: Think of the supply network as a pipeline through which material and information flows.
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Chapter 2: Strategy and Sustainability
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours.Using the appropriate productivity measure,what is the resulting productivity ratio?
A) 1.000
B) 1.428
C) 0.700
D) 0.411
E) None of the above
Answer: A
Q2) The job of operations and supply chain strategy is to deliver the most feature-rich,highest quality product at the lowest price within specified parameters of delivery time and customization.
A)True
B)False
Answer: False
Q3) Productivity is a relative measure.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Forecasting
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/61459
Sample Questions
Q1) Multiple regression analysis uses several regression models to generate a forecast.
A)True
B)False
Answer: False
Q2) Which of the following forecasting methods uses executive judgment as its primary component for forecasting?
A) Historical analogy
B) Time series analysis
C) Panel consensus
D) Market research
E) Linear regression
Answer: C
Q3) A restriction in using linear regression is that it assumes that past data and future projections fall on or near a straight line.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Strategic Capacity Management
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64 Verified Questions
64 Flashcards
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Sample Questions
Q1) If demand for product "A" were forecast at 1,000,000 units for the coming year and your factory has trained labor and equipment sufficient to produce 150,000 units per month,is the capacity cushion positive or negative? ____________________
Q2) Best operating level is usually a multiple of the level of capacity for which a process was designed.
A)True
B)False
Q3) If demand for product "A" were forecast at 1,000,000 units for the coming year and your factory has one machine capable of producing 4,500 units per week,how many similar machines might you plan to acquire? ___________________
Q4) The objective of strategic capacity planning is to determine the overall capacity level of capital intensive resources (including facilities,equipment,and overall labor force size)that best supports the company's short-range competitive strategy.
A)True
B)False
Q5) What is a capacity cushion and why would a firm have one?
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Chapter 5: Projects
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/61457
Sample Questions
Q1) What is a work breakdown structure?
A) A list of the activities making up the higher levels of the project
B) A definition of the hierarchy of project tasks,subtasks,and work packages
C) A depiction of the activities making up a project
D) A Gantt chart
E) A structure that is incompatible with the Critical Path Method
Q2) What are "project milestones?"
Q3) For an activity in a CPM analysis,the Early Start time is 8 and the Late Start time is 10.Which of the following statements is true?
A) The Late Finish is 12
B) The Early Finish is 10
C) The slack for this activity is 2
D) The duration of this activity is 2
E) The activity is on the critical path
Q4) The critical path in a CPM analysis is always the shortest path through the network.
A)True
B)False
Q5) What is the criterion for determining whether a project activity is on the "critical path" or not?
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Chapter 6: Manufacturing and Service Processes
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73 Verified Questions
73 Flashcards
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Sample Questions
Q1) The time needed to respond to a customer's order is called the customer response time.
A)True B)False
Q2) An example of an assemble-to-order firm is Dell Computer.
A)True
B)False
Q3) Process selection refers to the strategic decision of selecting which kind of production processes to use to produce a product or provide a service.
A)True
B)False
Q4) One methodology used to evaluate equipment investment decisions where the investment entails an initial investment,fixed costs,and variable costs is Break-Even Analysis.
A)True B)False
Q5) A project layout is characterized by a high degree of task ordering. A)True B)False
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Chapter 7: Service Processes
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85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/61455
Sample Questions
Q1) In infinite queuing theory,the average waiting time in line is denoted by what symbol?
Q2) Which following queue discipline is discussed in the textbook?
A) Emergencies first
B) Garner-Whitten formula
C) Newest customer first
D) Patient customers last
E) None of the above
Q3) A roller coaster ride in an amusement park employs which type of queuing system line structure?
A) Single channel,single phase
B) Single channel,multiphase
C) Multichannel,single phase
D) Multichannel,multiphase
E) None of the above
Q4) The service-system design matrix identifies six forms of service encounters.
A)True
B)False
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Chapter 8: Sales and Operations Planning
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/61454
Sample Questions
Q1) In an overview of the major operations planning activities in a typical logistics organization,which of the following activities follows aggregate sales and operations planning?
A) Process planning
B) Workforce scheduling
C) Vehicle loading
D) Materials requirements planning
E) Order scheduling
Q2) In conducting aggregate operations planning there are a number of required inputs.Which of the following are inputs considered external to the firm?
A) Inventory levels and market demand
B) Raw material availability and competitor's behavior
C) Current workforce and economic conditions
D) Current physical capacity and market demand
E) Subcontractor capacity and inventory levels
Q3) The aggregate operations planning variable "workforce level" refers to the number of workers needed to accomplish the planned production.
A)True
B)False
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Page 10
Chapter 9: Material Requirements Planning
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) What are the three main inputs to an MRP program?
1._______________
2._______________ 3._______________
Q2) In a net change MRP program,a change in one item will result in a completely new inventory plan and schedule for every item in the master production schedule.
A)True
B)False
Q3) Which of the following is not a production activity report generated by MRP?
A) Exception report
B) Planning report
C) Performance control report
D) Planned-order schedules
E) Bill of materials report
Q4) Which of the following is an input to the master production schedule?
A) Bill of materials (BOM)file
B) Inventory records file
C) Exception reports
D) Planned-order schedules
E) None of the above
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Chapter 10: Quality Management and Six Sigma
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149 Verified Questions
149 Flashcards
Source URL: https://quizplus.com/quiz/181524
Sample Questions
Q1) "Quality at the source" refers to the degree to which a product or service design specifications are met.
A)True
B)False
Q2) One SPC tool used in total quality management is the Pareto chart.
A)True
B)False
Q3) The philosophical leaders of the quality movement,Philip Crosby,W.Edwards Deming,and Joseph M.Juran had the same general message about what it took to achieve outstanding quality.Which of the following was not part of that message?
A) Quality is free
B) Leadership from senior management
C) Customer focus
D) Total involvement of the workforce
E) Continuous improvement
Q4) An example of assignable variation in a production system may be that workers are not identically trained.
A)True
B)False
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Chapter 11: Inventory Management
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/61451
Sample Questions
Q1) Price-break models deal with discrete or step changes in price as order size changes rather than a per-unit change.
A)True
B)False
Q2) If demand for an item is normally distributed we plan for demand to be twice the average demand and carry 2 standard deviations worth of safety stock inventory.
A)True
B)False
Q3) If annual demand is 8,000 units,the ordering cost is $20 per order and the holding cost is $12.50 per unit per year,what is the optimal order quantity using the fixed-order quantity inventory model? _____________________________________
Q4) One of the daily,delicate balancing acts that Logistics managers have to perform involves the trade-off between customer satisfaction and cost to serve. A)True
B)False
Q5) Distinguish between dependent and independent demand.How are these demands treated differently?
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Chapter 12: Lean Supply Chains
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73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/61450
Sample Questions
Q1) Group technology includes the set of psychological tests and training exercises given to group workers to insure a high level of teamwork.
A)True
B)False
Q2) Lean production replaced JIT in the 1990s because JIT did not address the problem of reducing waste.
A)True
B)False
Q3) JIT production means that we produce the product before it is required so the customer does not wait for the product.
A)True
B)False
Q4) JIT is typically applied to non-repetitive manufacturing.
A)True
B)False
Q5) Automation is a key to lean procurement.
A)True B)False
Q6) Explain why lean manufacturing requires a stable demand environment.
Page 14
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Chapter 13: Global Sourcing and Procurement
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78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/61449
Sample Questions
Q1) An improvement-driven reason for outsourcing is that it can increase product and service value,customer satisfaction,and shareholder value.
A)True
B)False
Q2) The total value of all items held in inventory for the firm valued at cost is which of the following?
A) Cost of goods to be sold
B) Average aggregate inventory value
C) Weeks supply of goods
D) Inventory turnover
E) None of the above
Q3) When a customer allows their supplier to manage an item or group of items for them it is called ________________________
Q4) Overemphasis on purchase price frequently results in failure to address other significant costs.
A)True
B)False
Q5) The acronym RFP stands for: ________________________
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Chapter 14: Location, Logistics, and Distribution
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61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/181528
Sample Questions
Q1) In facility location decision-making the factor-rating system is one of the least used general location techniques.
A)True
B)False
Q2) One of the objectives of facility location analysis is to select a site with the lowest total cost.Which of the following costs should not be included in the analysis?
A) Outbound distribution costs
B) Incidental costs
C) Energy costs
D) Hidden costs
E) Taxes
Q3) What weight should be given to environmental pollution control regulations that differ from location to location or from country to country in making facility location decisions?
Q4) Cross-docking is an approach used in consolidation warehouses,where large shipments are broken down into small shipments for local delivery in an area.
A)True
B)False
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Page 16