Global Strategic Management
Textbook Exam Questions
Course Introduction
Global Strategic Management explores the challenges and opportunities organizations face when formulating and implementing strategies across international borders. The course examines the impact of globalization on business strategy, including market entry modes, international competitive dynamics, cross-cultural management, and the management of global supply chains. Students will analyze real-world cases, learn frameworks for assessing global competitive environments, and develop strategic solutions that align with organizational goals in diverse cultural and regulatory contexts. Emphasis is placed on strategic decision-making, global leadership, and the adaptation of business models to ever-changing international markets.
Recommended Textbook
Multinational Management A strategic approach 6th Edition by John B. Cullen
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15 Chapters
739 Verified Questions
739 Flashcards
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Chapter 1: Multinational Management in a Changing World
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Q1) According to the text,the multinational company
A)Is required to be a public corporation.
B)Is any company that engages in any business function across borders.
C)Must sell overseas to be a true multinational.
D)Must be large.
Answer: B
Q2) Which of the following statements regarding the European Union is true?
A)The European Union no longer exists.
B)The European Union includes Venezuela.
C)The European Union has a common currency.
D)All of the above are true.
Answer: C
Q3) Examples of developed economies would include:
A)The U.S.and Japan.
B)Hungary and Poland.
C)Argentina and Brazil.
D)Hong Kong and Singapore.
Answer: A
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Chapter 2: Culture and Multinational Management
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Q1) High power distance countries have norms,values,and beliefs such as
A)It is best to exercise power privately.
B)Everyone has a place, some are high and some are low.
C)A leader should develop his or her subordinates.
D)Leaders are made and not born.
Answer: B
Q2) What are country clusters? Explain with an example.
Answer: Answers will vary.Students' examples should demonstrate that a country cluster is a group of countries,such as Anglo,Latin American,and Latin European,with roughly similar cultural patterns.
Q3) Describe some characteristics of cultures high on collectivism.Compare the management implications with cultures low on collectivism.
Answer: Answers will vary but should mention that in highly collectivistic societies,job selection is typically based on membership in the group,group decision making is valued over individual achievement,and workers expect guaranteed long-term employment.
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Chapter 3: The Institutional Context of Multinational Management
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Q1) Which of the following statements is NOT TRUE regarding the experiences countries go through as they undertake market transitions from socialism to a more market based economy?
A)Drastic measures have to be taken to turn around formerly inefficient companies.
B)Managers' thinking have to be changed so that they can understand management functions.
C)Financial systems have to be left unregulated to accurately reflect market prices.
D)More workers have to be hired as companies find that they are understaffed.
Answer: D
Q2) In which of the following societies would people most likely prefer non-monetary incentives?
A)Industrial society
B)Pre-industrial society
C)Post-industrial society
D)None of the above
Answer: C
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Chapter 4: Managing Ethical and Social Responsibility
Challenges in Multinational Companies
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Q1) The form of analysis where the prime interest is what is the best decision for a company's profit is
A)Legal analysis.
B)Ethical analysis.
C)Social responsibility analysis.
D)None of the above
Q2) A multinational manager decides to allow hiring of children for a foreign plant as such practices are accepted in the country.Which ethical principle is she basing her decision on?
A)Ethical universalism
B)Convenient ethical universalism
C)Ethical relativism
D)None of the above
Q3) Which of the following statements about bribes or questionable payments are true?
A)Bribes to expedite government actions or to gain business advantages are common in international business.
B)Most countries have formal laws forbidding bribes or questionable payments.
C)Enforceability of ethics varies in different countries.
D)All of the above
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Chapter 5: Strategic Management in the Multinational
Company: Content and Formulation
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Q1) The GE Portfolio matrix
A)Is the same as the Boston Consulting Group matrix.
B)Contains four cells based on industry and business strength.
C)Can be used to assess business level strategies.
D)Contains nine cells based on industry strength and business competitive position.
Q2) A strength is
A)A favorable condition in a company's environment.
B)Distinctive capability, resource, skill, or other advantage that a company has vis-à-vis its competitors.
C)Represented by changes in the economic conditions in an industry.
D)None of the above
Q3) The degree to which competitors are confronted with alternatives for their products is referred to as which force in Porter's five forces?
A)Threat of new entrants
B)Bargaining power of buyers
C)Degree of competition
D)None of the above
Q4) Describe the low cost strategy as compared to the differentiation strategy.
Page 7
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Chapter 6: Multinational and Entry-Mode Strategies:
Content and Formulation
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Q1) As entry-mode strategies,direct and indirect exporting have
A)High levels of control and low levels of risk.
B)Similar levels of risk and control as FDI.
C)Low levels of risk and control.
D)Are among the most risky.
Q2) When deciding on an entry-mode strategy,cultural distance is A)The physical distance between two countries.
B)Not the distance between an organization's culture and the local national culture.
C)Similar to the geographic distance.
D)None of the above
Q3) If strategists in a firm believe that centralizing key activities such as R&D is necessary to reduce coordination costs and to achieve economies of scale,they are more likely to choose
A)An international strategy.
B)A transnational strategy.
C)A local strategy.
D)None of the above
Q4) What are globalization drivers?
Q5) Describe the global-local dilemma.When is each solution most appropriate?
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Chapter 7: Small Businesses and International Entrepreneurship
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Q1) Why are small businesses important for most economies?
Q2) Imagine a small business manager asks you,a recent business college graduate,to help her decide whether she should enter the export market.What questions would you ask her and why?
Q3) Although large businesses have more resources,small businesses have the advantage of:
A)size.
B)time.
C)speed.
D)a global culture.
Q4) First mover advantage includes all of the following EXCEPT
A)Technological leadership.
B)First access to natural and other resources.
C)Better ability to forecast market conditions.
D)Switching costs.
Q5) Technological leadership,as a source of first mover advantage refers to
A)A company beginning business as a global start-up.
B)A company that adopts global strategies faster than competitors.
C)A company that moves quickly into a new venture.
D)A company that is the first to use a new technology.
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Chapter 8: Organizational Design for Multinational Companies
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Q1) The basic issue (s)that need to be considered for organizational design are
A)Division of work.
B)Coordination.
C)Control.
D)All of the above
Q2) Which of the following structures best support strategies that emphasize global products and rationalization?
A)The functional structure
B)The matrix structure
C)The geographic structure
D)The product structure
Q3) The most balanced structural solution to the national responsiveness versus global efficiency dilemma is
A)The transnational network structure.
B)The worldwide product structure.
C)Worldwide geographic structure.
D)The matrix structure.
Q4) What are hybrid structures? What are the costs and benefits of having a hybrid structure?
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Q5) What is knowledge management? Distinguish between the types of knowledge.
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Chapter 9: International Strategic Alliances: Management and Design
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Q1) The psychological identification with a relationship in a strategic alliance and the pride of association with the partner and the alliance is known as
A)Calculative commitment.
B)Credibility trust.
C)Benevolent trust.
D)Attitudinal commitment.
Q2) When a large number of companies form a joint venture,the international joint venture is a
A)Multi-partner joint venture.
B)Consortium.
C)Informal cooperative alliance.
D)Equity joint venture.
Q3) What are the different kinds of commitment needed in a strategic alliance? Explain.
Q4) What are some of the common value chain links companies use to gain strategic benefits from alliances? Pick two of these links and describe some of the benefits partners gain from pursuing these links.
Q5) Discuss some of the things multinational managers can do to build and sustain trust and commitment.
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Chapter 10: Multinational E-Commerce: Strategies and Structures
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Q1) Which of the following is not one of the necessary electronic capabilities required for successful online presence?
A)Software to process pricing in multiple currencies
B)Ability to provide support in English in the various service centers
C)Systems that check regulatory compliance with local and international laws
D)Fraud protection
Q2) Which of the following is not true regarding e-commerce?
A)Refers to the selling of goods and services over the Internet
B)Includes products that are delivered offline such as UPS shipping a book purchased through Amazon.com
C)Does not include goods and services delivered online, such as downloaded computer software
D)Includes goods and services delivered online, such as downloaded computer software
Q3) Which of the following is NOT one of the major threats to e-commerce globalization?
A)Cost of site construction, maintenance and upgrades
B)Cost of training in top managers in computer programming
C)Easily copied e-commerce models
D)Traditional cross-border transaction and other cross-cultural complexities
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Chapter 11: International Human Resource Management
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Q1) One reason for US expatriate managers failure is
A)Personality of the manager.
B)Lack of technical proficiency.
C)Lack of motivation.
D)All of the above choices.
Q2) Companies with ethnocentric HRM orientations
A)Use similar pay and benefit packages worldwide.
B)Select home country nationals for key positions.
C)Emphasize extensive training in the company culture before allowing a manager to go international.
D)Often use international experience as a technical qualification for high level management.
Q3) The main objective of the balance sheet approach to international compensation is
A)To match home and host county purchasing power.
B)To make sure you reward international managers for their hardship.
C)To save costs in inexpensive countries.
D)To provide headquarters' accountants with consistent information on salaries.
Q4) Identify the components of HRM and describe how they differ for IHRM.
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Chapter 12: Hrm in the Local Context: Knowing When and How to Adapt
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Q1) Which of the following is NOT one of the factors determining the resource pool of a country as discussed in the text?
A)The quantity, quality, and accessibility of raw material
B)The quantity, quality and cost of personnel available
C)The training and development system available
D)The cost and amount of capital available to firms
Q2) All people in a particular industry,regardless of occupational group is most likely represented by
A)An enterprise union.
B)A local union.
C)A craft union.
D)An industry union.
Q3) Which of the following is NOT one of the recruitment steps?
A)Managers determine the jobs that are available.
B)Managers determine the types of skills and people that are necessary for these jobs.
C)Managers generate a pool of applicants for the job.
D)Managers choose a person who fits the job.
Q4) How is feedback on performance given in collectivist societies,especially for managers?
Page 14
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Chapter 13: International Negotiation and Cross-Cultural Communication
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Q1) International negotiation
A)Is the process of making business deals across national and cultural boundaries.
B)Is less complex than domestic negotiation.
C)Can be successful regardless of ease of communication.
D)All of the above
Q2) Which of the following is NOT one of the suggestions for proper use of interpreters?
A)Spend time with the interpreter so that he/she can understand your accent.
B)Insist on minimization of interruptions and have the interpreter translate after you end each statement.
C)Go over technical and other complex issues with your interpreter.
D)Request that your interpreter apologizes for your inability to speak the local language.
Q3) Attribution
A)Is the process by which we interpret the meaning and intent of spoken words or nonverbal exchanges.
B)Is communication through body movements.
C)Focuses on how people use space to communicate.
D)A form of verbal communication.
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Chapter 14: Motivation in Multinational Companies
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Q1) Conclusions from the World Values Survey and the European Values Survey on functions of work reveal that
A)People across the world assign the same degree of importance to work functions.
B)People across the world rate income as the most important work function.
C)People from different nations do not assign the same magnitude of importance to work functions.
D)Workers saw the most important function of work as providing contact with other people.
Q2) Applying reinforcement at a cross-national level is challenging because
A)It is hard to identify the organizational rewards that can be used as reinforcers.
B)It is hard to understand how work values influence potential rewards.
C)It is hard to know which type of reinforcer is more applicable in different cultures.
D)All of the above
Q3) Why is it necessary to understand the meaning of work in different cultures before planning work motivation strategies?
Q4) Discuss equity theory.What are the implications for multinationals?
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Chapter 15: Leadership and Management Behavior in Multinational Companies
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Q1) Which of the following statements is NOT TRUE regarding leadership in various cultures?
A)In countries with high power distance, subordinates expect leaders to be more like them.
B)Strong masculinity norms often lead to the acceptance of more authoritarian leaders.
C)In countries with high uncertainty avoidance, subordinates expect detail and directions to perform their tasks.
D)All of the above are true.
Q2) According to the Global Leadership and Organizational Behavior Effectiveness (GLOBE)study,which of the following leadership styles represents the leader who is modest and has a compassionate orientation?
A)Team-oriented leader
B)Self-protective leader
C)Participative leader
D)None of the above
Q3) Pick a national culture with which you are familiar.For this culture,identify leadership traits and behaviors that would be detrimental to organizational effectiveness.
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