Global Business Management Exam Review
Course Introduction
Global Business Management explores the complex, dynamic environment in which international companies operate. The course covers key topics such as global strategy, cross-cultural communication, international marketing, supply chain and operations management, and the impact of economic, legal, and political systems on business decision-making. Emphasizing both theory and practical application, students will gain the skills to analyze global market opportunities, navigate cultural differences, and implement effective management practices across diverse international contexts. Through case studies and real-world examples, the course prepares students to lead and succeed in the interconnected world of global commerce.
Recommended Textbook
International Management Managing Text and Cases 9th Edition by Helen Deresky
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11 Chapters
1078 Verified Questions
1078 Flashcards
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Chapter 1: Assessing the Environment: Political, Economic, Legal,
Technological
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84 Verified Questions
84 Flashcards
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Sample Questions
Q1) Some countries rigorously enforce employee secrecy agreements in order to
A)protect a firm's intellectual property
B)limit the influence of organized labor
C)avoid litigation between competing firms
D)strengthen international contract laws
Answer: A
Q2) SAARC is an agreement that came into force to bring faster growth, more jobs, better working conditions, and a cleaner environment for all as a result of increased exports and trade.
A)True
B)False
Answer: False
Q3) Which of the following is a form of protectionist policies?
A)patents
B)quotas
C)foreign direct investment
D)bribes
Answer: B
Page 3
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Chapter 2: Managing Interdependence, Social Responsibility, and Ethics
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Which of the following concepts requires that an industrial system be viewed not in isolation from its surrounding systems, but in concert with them?
A)industrial ecology
B)industrial engineering
C)ecological succession
D)ecological shadow
Answer: A
Q2) Which of the following best defines the concept of managing interdependence?
A)the effective management of a long-term, MNC subsidiary-host-country relationship through cooperation and consideration for host concerns
B)the process by which international managers accept and enact their role in the preservation of ecological balance on the earth
C)the process by which a firm grants the rights to a firm in the host country to produce or sell a product
D)the effective development of strategies that involve designing and operating systems, and working with people around the world to ensure sustained competitive advantage
Answer: A
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4
Chapter 3: Understanding the Role of Culture
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) According to Harris and Moran's eight categories, a kinship system refers to the influence of ________.
A)workplace relations
B)religious activities
C)family relationships
D)formal groups
Answer: C
Q2) Performance-oriented societies tend to take initiative and have the confidence to get things done.
A)True
B)False
Answer: True
Q3) What is the Confucian work dynamism? What does it reveal about Asian managers?
Answer: Hofstede developed a fifth cultural dimension called the Confucian work dynamism, which he labeled a long-term/short-term dimension.He defined long-term orientation as "the extent to which a culture programs its members to accept delayed gratification of their material, social, and emotional needs." In other words, since managers in most Asian countries are more future-oriented, they stride toward long-term goals; they value investment in the future and are prepared to sacrifice short-term profits.
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Chapter 4: Communicating Across Cultures
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107 Flashcards
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Sample Questions
Q1) Which of the following terms refers to any cultural variables that undermine the communication of intended meaning?
A)cultural ethics
B)cultural empathy
C)cultural noise
D)cultural attribution
Q2) Why is language often a cause of miscommunication across cultures? What can international managers do to minimize communication problems that stem from language differences?
Q3) In an interview, a British journalist asked a German athlete, "Are you a typical German?" When asked to clarify, the journalist explained that a typical German loved machines, worked hard, and was dependable.This is an example of ________.
A)cultural noise
B)discrimination
C)kinesic behavior
D)stereotyping
Q4) What can American managers conducting business abroad do to counteract the view that Americans are culturally insensitive?
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Chapter 5: Cross-Cultural Negotiation and Decision Making
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Italian negotiators have a sense of drama and are not afraid to hide their emotions.
A)True
B)False
Q2) The term "software of negotiation" refers to the contractual terms mentioned in a written document.
A)True
B)False
Q3) In the American culture, which of the following is most likely considered a rough tactic used during negotiations?
A)confrontations during conflicts
B)use of emotional appeals
C)informal seating arrangement
D)uncomfortable room temperatures
Q4) For long-term positive relations, the goal of negotiation should most likely be to ________.
A)establish clear objectives of the parties involved
B)reach a settlement that benefits all parties
C)establish a clear line of communication
D)avoid nonverbal communication
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Chapter 6: Formulating Strategy
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Sample Questions
Q1) Globalization of competitors is one of the reactive reasons that prompt a company to operate overseas.
A)True
B)False
Q2) Which of the following is the first step in developing a successful export strategy?
A)identification of a potential market
B)match market needs to the company's abilities
C)initiation of meetings
D)commitment of resources
Q3) Which of the following is a global risk with regard to strategic entry scanning?
A)economic and fiscal policies
B)corruption
C)economic and financial risk
D)trade restrictions
Q4) The availability of raw materials and other resources offers both greater control over inputs and lower transportation costs.
A)True
B)False
Q5) Compare and contrast globalization and regionalization.
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Chapter 7: Global Alliances and Strategy Implementation
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98 Flashcards
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Sample Questions
Q1) Which of the following is the most beneficial aspect of an international joint venture?
A)the international partner receives the entire profit
B)the responsibility of risks is solely taken by the international partner
C)the partner's local contacts and markets will be utilized
D)the entire cost of production will be borne by the local partner
Q2) According to Dovev Lavie, which of the following is a caution given to global companies by value capture strategies?
A)Set organizational and technological buffers between competing partners.
B)Avoid partners that compete in your industry if they enjoy superior bargaining power.
C)Learn and assimilate network resources in order to develop new skills and capabilities.
D)Align organizational units and create a coherent interface with each partner in the alliance.
Q3) A major advantage of global and cross-border alliances is that they share the cost and risk of research and development of new products.
A)True
B)False
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Chapter 8: Developing a Global Management Cadre
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Sample Questions
Q1) To address the globalization-localization dilemma, firms that have evolved through the multinational form and the global company seek the advantages of horizontal organization in the pursuit of transnational capability.
A)True
B)False
Q2) Briefly describe the characteristics of the global geographic structure.
Q3) A ________ is a hybrid organization of overlapping responsibilities.
A)functional structure
B)divisional structure
C)product structure
D)matrix structure
Q4) In their rush to get on the globalization bandwagon, too many firms have ________.
A)opted for niche marketing
B)sacrificed the ability to respond to local market structures and consumer preferences
C)overly focused on local markets at the cost of losing out on market share abroad
D)wrongly overestimated the importance of mass customization for the global market
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Chapter 9: Staffing, Training, and Compensation for Global Operations
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Sample Questions
Q1) International human resource management is a vital component of implementing global strategy.
A)True
B)False
Q2) Which of the following is true with regard to the global staffing approach?
A)As a rule, companies keen on "acting local" adopt a global staffing approach.
B)In the global staffing approach, key managerial positions are generally filled with people from headquarters-that is, parent-country nationals.
C)In a global staffing approach, local managers-that is, host-country nationals-are hired to fill key positions in their own country.
D)Recruiting third-country nationals is a common aspect of the global staffing strategy.
Q3) An appropriate compensation and benefits package is most likely to ________.
A)increase the rate of attrition significantly
B)motivate employees
C)lower the overall organizational efficiency in the short-term
D)lower the importance of training
Q4) What are the advantages of the global staffing approach?
Q5) What is the difference between culture shock and subculture shock?
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Chapter 10: Developing a Global Management Cadre
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100 Flashcards
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Sample Questions
Q1) "The longer a person is away, the more difficult it is to get back into the swing of things." In the context of repatriation, this often leads to ________.
A)reverse culture shock
B)expatriate retention
C)assimilation
D)segregation
Q2) Lauryn, an American national, was sent to Japan on an assignment.According to her, it was during this time that she learned to understand situations from the viewpoint of local employees and business people.As an expatriate, which of the following skills did Lauryn attain?
A)multiple perspectives
B)ability to work with others
C)tolerance for ambiguity
D)technical skills
Q3) What are the long-term consequences of an ineffective repatriation program?
Q4) Define labor relations.What are the three main dimensions of the labor-management relationship that a global manager needs to consider?
Q5) Discuss the conflicts associated with transnational teams.
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Chapter 11: Motivating and Leading
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is true about collectivist cultures?
A)People place high emphasis on autonomy, opportunities for personal achievements, and a work-life balance.
B)People are motivated when they feel that the company is providing them with good working conditions, fringe benefits, and training.
C)People typically opt for high pay, personal accomplishment, and job advancement.
D)People typically opt for risky opportunities for variety and fast-track advancement.
Q2) Define work centrality.Highlight the most valuable insights provided by the Meaning of Work (MOW)research team about the value of work
W)research team about the value of work.
Q3) What is the difference between masculine and feminine cultures? What does recent research reveal about masculine and feminine cultures?
Q4) The context of leadership comprises the attributes of the leader and the decisions to be made.
A)True
B)False
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