Global Business Environment
Final Test Solutions
Course Introduction
Global Business Environment explores the dynamic and interconnected nature of international commerce, examining the economic, political, cultural, and legal factors that shape global markets. The course provides an in-depth understanding of how businesses operate across borders, navigate diverse regulatory systems, and adapt to varying socio-economic conditions. Students will analyze current global trends, assess the impact of globalization, and evaluate strategies for competing and succeeding in different regions of the world. Through case studies and real-world examples, the course equips students with the skills needed to identify opportunities and address challenges in the rapidly evolving global marketplace.
Recommended Textbook
Business and Society Stakeholders Ethics Public Policy 15th Edition by Anne Lawrence
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19 Chapters
988 Verified Questions
988 Flashcards
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Chapter 1: The Corporation and Its Stakeholders
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Sample Questions
Q1) The phenomenon of a person or group holding multiple stakeholder duties is referred to as:
A) Role sets.
B) Primary stakeholder(s).
C) Ownership theory.
D) None of the above.
Answer: A
Q2) The normative argument for the stakeholder theory of the firm says that the stakeholder view is simply a more realistic description of how companies really work.
A)True
B)False
Answer: False
Q3) What kind of power might a local community use to influence a company's decisions?
A) Publicizing an issue.
B) Lobbying government policy makers for regulations.
C) Challenging whether a business activity should continue to operate.
D) All of the above.
Answer: D
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Page 3
Chapter 2: Managing Public Issues and Stakeholder Relationships
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Sample Questions
Q1) The issues management process is a:
A) Beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage.
B) Beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage.
C) Systematic process companies use when responding to public issues that are of greatest importance to the business.
D) Confusing process that is rarely used to help top management within an organization.
Answer: C
Q2) Companies are learning that it is important to take a strategic approach to the management of public issues,both domestically and globally.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Corporate Social Responsibility and Citizenship
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Sample Questions
Q1) Which of the following is<u> not</u> a driver of the Corporate Social Responsiveness phase of Corporate Social Responsibility?
A) Religious/ethnic beliefs.
B) Social unrest/protest.
C) Stakeholder pressures.
D) Public policy/government regulations.
Answer: A
Q2) Corporate power says that in the long run,those who do not use power in ways that society considers responsible will tend to lose it.
A)True
B)False
Answer: False
Q3) Companies demonstrate global corporate citizenship by:
A) Building reactive stakeholder partnerships.
B) Finding business opportunities that serve society.
C) Integrating concern for both financial and social performance.
D) Both B and C, but not A
Answer: D
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5
Chapter 4: Business in a Globalized World
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Sample Questions
Q1) Explain global wealth and power inequalities.What are the special challenges of serving the "bottom of the pyramid" sector?
Q2) What is a transnational corporation? How do these corporations operate in the global marketplace?
Q3) The theory of comparative advantage states that:
A) Productivity rises more quickly when countries produce goods and services for which they have a natural talent.
B) Productivity decreases when countries produce goods and services based on their natural resources.
C) All countries start out on an equal playing field.
D) Countries that operate under a policy of isolationism have a comparative advantage.
Q4) How can global action networks help global problem solving?
Q5) Global market channels involve a firm producing goods in:
A) Their home country and exporting them to other countries.
B) Their home country to sell at home.
C) A foreign country to sell at home.
D) A foreign country to sell abroad.
Q6) Explain the theory of competitive advantage.
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Chapter 5: Ethics and Ethical Reasoning
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Sample Questions
Q1) Cross-cultural contradictions arise due to:
A) The emergence of a developing country's economic power.
B) Religious differences practiced by business executives.
C) Differences between home and host countries' ethical standards.
D) All of the above.
Q2) As an additional employee benefit to promote spirituality,companies have begun to provide employees with the services of:
A) Philosophers.
B) Chaplains.
C) Financial advisors.
D) Ombudspersons.
Q3) Being ethical includes developing a sense of trust,which promotes positive alliances among business partners.
A)True
B)False
Q4) Which statement characterizes the moral reasoning typically found in a child?
A) "When in Rome, do as the Romans do."
B) "I'll let you play with my toy if I play with yours."
C) "Seek the greatest good for the greatest number."
D) "Respect the rights of others."
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Chapter 6: Organizational Ethics
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Sample Questions
Q1) The critical component in installing an effective ethics program is:
A) To allow all employees the freedom to act as they wish.
B) In hiring an expensive ethics consultant.
C) The integration of various ethics safeguards into a comprehensive program.
D) Maintaining the position as the industry sales leader.
Q2) Integrity-based ethics programs:
A) Seeks to avoid legal sanctions.
B) Combines concern for the law with an emphasis on employee responsibility.
C) Threatens employees with punishment for non-compliance with the ethics program.
D) Are predominately implemented within the European Union.
Q3) Building ethical safeguards into a company's everyday routines is called:
A) Change management.
B) Justifying ethics.
C) Institutionalizing ethics.
D) Ethical awareness.
Q4) Define bribery.Explain why certain countries are less likely to participate in such acts.
Q5) Define ethical climate.Discuss the differences and similarities among the ethical climates outlined in the textbook.
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Chapter 7: Businessgovernment Relations
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Sample Questions
Q1) In 2012 the European Union imposed a carbon emissions fee on all airlines flying in and out of EU airspace that:
A) Successfully raised funds through fees to limit greenhouse gas emissions.
B) Garnered great support from the Chinese and U.S. governments.
C) Generated great opposition from more than two dozen countries.
D) Effectively eliminated greenhouse gas emissions in its airspace.
Q2) Identify and compare the four reasons why governments turn to regulation as a way to solve their problems.
Q3) A cooperative government-business relationship on one issue does not guarantee cooperation on another issue.
A)True
B)False
Q4) Economists reported that the costs of regulatory compliance were highest for:
A) Vehicle safety.
B) Antitrust issues.
C) Worker safety.
D) Consumer protection.
Q5) Compare and contrast economic policies with social assistance policies.
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Chapter 8: Influencing the Political Environment
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Sample Questions
Q1) One of the oldest financial-incentive strategy tools is:
A) Political action committee contributions.
B) Political consulting aid.
C) Advocacy advertising.
D) Lobbying.
Q2) The emergence of public issues often encourages companies to monitor public concerns,respond to government proposals,and participate in the political process.
A)True
B)False
Q3) According to the textbook,the heads of most public affairs departments are senior vice president or vice president positions.
A)True
B)False
Q4) Various stakeholder groups often use far different tactics than businesses to influence government officials,elections,and regulation.
A)True
B)False
Q5) How do the three types of corporate political strategies differ from each other?
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Chapter 9: Sustainable Development and Global Business
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Sample Questions
Q1) The core idea(s)of sustainable development is(are):
A) Economic development must be accomplished sustainably.
B) Poverty is an underlying cause of environmental degradation.
C) Affluence is an underlying cause of environmental degradation.
D) Both A and B, but not C.
Q2) Scientists believe that if the Montreal Protocol is honored the ozone layer will recover by:
A) 2015.
B) 2035.
C) 2050.
D) Never.
Q3) Plants and animals living as a natural unified system are called an ecosystem.
A)True
B)False
Q4) Natural capital refers to the world's:
A) Supply of geology, soil, air, water and all living things.
B) Combined stock ownership.
C) Combined capital investments.
D) Supply of sustainable developers.
Q5) Explain how Masdar is an example of a completely sustainable community.
Page 11
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Chapter 10: Managing for Sustainability
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Sample Questions
Q1) The EPA has identified carbon monoxide as the sole indicator of the overall level of air pollution.
A)True
B)False
Q2) By setting a common standard for all firms,government can take the cost of pollution control out of competition.
A)True
B)False
Q3) The Safe Drinking Water Act of 1974 requires permits for most point sources of pollution,such as industrial emissions.
A)True
B)False
Q4) The process of firms buying and selling the right to pollute is an example of which type of environmental regulation?
A) Command.
B) Control.
C) Market-based.
D) Emissions charges.
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Page 12
Chapter 11: The Role of Technology
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Sample Questions
Q1) Which condition below accurately describes a "web-junkie"?
A) Plays video games for hours on end without a break.
B) Views the real-world more realistically.
C) Learns faster overall.
D) Creates "mega-moments".
Q2) What are the benefits of sequencing the human genome?
A) Provides early diagnosis of diseases.
B) Allows the development of generic drug-therapies.
C) Spurs new ways to prevent illnesses.
D) A and C only, not B.
Q3) The information phase of technology primarily requires:
A) Providing services.
B) Intellectual and electronic skills.
C) Manual and machine skills.
D) The same skills as needed in previous phases.
Q4) In 2015,2 billion people worldwide used social networking sites:
A) Once per hour.
B) Once per day.
C) Once per week.
D) Once per month.
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Chapter 12: Regulating and Managing Information Technology
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Sample Questions
Q1) Which of these steps has the U.S.recently taken to counter cybercrime?
A) Setup a system of voluntary cybersecurity standards.
B) Opened a new center dedicated to managing cyber activities.
C) Passed sweeping new legislation that required Internet providers to guarantee security.
D) Both A and B, but not C.
Q2) How is the corporate Chief Information Officer (CIO)a "security guard" for the organization? What are some of the important responsibilities of the CIO?
Q3) The primary reason that governments try to keep pace with technology is to:
A) Control the speed of innovation.
B) Manage the cost of technology.
C) Ensure that the public is protected.
D) Avoid threats to individuals.
Q4) Explain the concept of the "right to be forgotten." What are its implications to governments,businesses and individuals?
Q5) Why is the management and regulation of information technology a challenge for governments and businesses? What are some advantages of the two entities working together?
Page 14
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Chapter 13: Shareholder Rights and Corporate Governance
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Sample Questions
Q1) When boards of directors meet without management present,they are more likely to have completely candid discussions about a company's affairs.
A)True
B)False
Q2) The board committee that administers and approves salaries and benefits of high-level managers in a company is called the:
A) Executive committee.
B) Human resources committee.
C) Nominating committee.
D) Compensation committee.
Q3) It is the responsibility of the board of directors and its audit committee to engage an independent accounting firm to audit the financial statements prepared by management.
A)True
B)False
Q4) The activism of institutional shareholders has often worsened company performance.
A)True B)False
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Chapter 14: Consumer Protection
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Sample Questions
Q1) Under the "right to be heard" protection,the consumer is to be assured satisfactory quality and service at fair prices.
A)True
B)False
Q2) Warning consumers about the possible side effects of pharmaceutical drugs is an example of consumer protection against:
A) Predatory pricing.
B) Incomplete information disclosure.
C) Hazardous products.
D) Violations of individual privacy.
Q3) Consumer groups have generally opposed the idea of product liability reform using which of the following arguments?
A) Punitive damages should be limited.
B) Strict liability should be retained.
C) The burden of proof should be shifted to consumers.
D) Losers should be made to pay some of the other side's legal bills.
Q4) In your opinion,do U.S.product liability laws need to be changed? If so,how? If not,why not? Investigate proposed changes in product liability laws over the last several years and evaluate them.
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Chapter 15: Employees and the Corporation
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Sample Questions
Q1) The level of income inequality in the United States has fallen since the 1980s.
A)True
B)False
Q2) Since the mid-1950s the proportion of American workers represented by unions has:
A) Decreased.
B) Increased.
C) Remained about the same.
D) Grown only in the manufacturing sector.
Q3) Which of the following is not true about employee theft?
A) Almost half of all inventory losses are due to employee theft in the U.S.
B) It is a significant economic, social, and ethical problem in the workplace.
C) Almost half of all employees have stolen from an employer at least once in his or her career.
D) Employees damage coworkers and their employers by stealing from the company.
Q4) Income inequality has grown in the United States since the 1980s.In what ways do businesses contribute to this trend? What,if anything,can businesses do to reduce income inequality?
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Chapter 16: Managing a Diverse Workforce
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Sample Questions
Q1) Why does the inclusion of women on corporate boards improve company performance?
A) Alternative courses of action are more realistically considered.
B) Women bring different life experiences to discussions.
C) Women are more likely to raise multiple stakeholder concerns.
D) All of the above.
Q2) Do you believe companies are ever justified in treating women or minority employees differently,with respect to wages,benefits,job assignments,or promotions? If not,why not? If so,under what conditions,and why?
Q3) Which of the following actions can a company take to effectively manage diversity and inclusion?
A) Do not actively recruit ethnic minority workers.
B) Set up a diversity council to monitor the company's goals.
C) Fire existing workers and replace them with ethnically diverse workers.
D) All of the above.
Q4) Sexual harassment is limited to overt acts of individual coworkers or supervisors.
A)True
B)False
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Page 18
Chapter 17: Business and Its Suppliers
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Sample Questions
Q1) When lead firms work with suppliers they can create shared value such as:
A) Higher income for the supplier.
B) Higher quality products for customers.
C) A more stable supply of products.
D) All of the above.
Q2) According to a recent survey,what percentage of firms would terminate a supplier if serious violations were found?
A) 7 percent.
B) 26 percent.
C) 48 percent.
D) 97 percent.
Q3) When a lead firm invests in supplier resources or offers training,this is an example of:
A) Root cause analysis.
B) Supplier development.
C) Supply chain auditing.
D) Shared value.
Q4) Explain why some companies are establishing their own forms of private regulation.
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Chapter 18: The Community and the Corporation
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Sample Questions
Q1) The construction industry has taken the lead in creating programs to revitalize neighborhood housing.
A)True
B)False
Q2) Which of the following statements is true about the relationship between business and the community?
A) It is one of mutual interdependence.
B) Business has more responsibility towards community than the community does towards business.
C) Communities possess more social power than businesses do.
D) All of the above statements are true.
Q3) Strategic philanthropy emphasizes the links between corporate contributions and business goals,such as creating demand for a product or service.
A)True
B)False
Q4) Community relations departments work primarily on the national level to link the corporation to community stakeholders.
A)True
B)False
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Chapter 19: The Public and Corporate Reputation
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Sample Questions
Q1) The industries most prone to corporate crisis include the fast food industry and auto-makers.
A)True
B)False
Q2) An organization's public relations programs may vary by country depending on the culture,social mores,or political systems.
A)True
B)False
Q3) In 2014,what was the most valuable brand according to Brand Directory?
A) Facebook.
B) Apple.
C) Samsung.
D) Amazon.
Q4) A customer tweeting about a recent bad shopping experience is using which type of media communication?
A) Paid content.
B) Public service announcement.
C) User-generated content.
D) Event sponsorship.
Q5) Define the general public.How do firms and the public affect one another?
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