

Fundamentals of MIS Exam Bank
Course Introduction
Fundamentals of MIS (Management Information Systems) introduces students to the essential concepts, technologies, and applications of information systems in modern organizations. The course explores how information systems support business processes, decision-making, and strategic objectives. Topics include the components and types of MIS, database management, networking, systems development, and cybersecurity, as well as emerging trends like cloud computing and big data. Through case studies and practical examples, students learn to analyze the organizational impact of MIS and develop skills for effectively managing information systems to enhance business performance.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by
David M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
Source URL: https://quizplus.com/study-set/1016

Page 2

Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20141
Sample Questions
Q1) Which of the following sectors in Canada's ICT industry had the greatest amount of employment in Canada in 2011, according to Industry Canada?
A) Law enforcement
B) Manufacturing
C) Pharmaceutical Research
D) Education
E) Software and computer-services industries
Answer: E
Q2) Information systems must include the use of a computer.
A)True
B)False
Answer: False
Q3) MIS can be defined as the
A) development and use of information systems that achieve business goals and objectives.
B) use of information systems to develop business strategies.
C) use of information systems that achieve business goals and objectives.
D) development of information systems that helps a business to save money.
E) development and use of information systems to cut cost.
Answer: A
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Chapter 2: Business Processes and Decision Making
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/20142
Sample Questions
Q1) What are the components of a business process? Give examples of each.
Answer: The components of a business process include activities, resources, facilities, and information. Activities transform resources and information from one type into another. This happens when a clerk checks a customer credit rating before entering in a sales order for that customer. Resources are items of interest to the process. They interact with the process but are not under direct control of the organization. These could be customers and vendors. Facilities include databases, inventories, factories and equipment. Information is what activities use to determine how to transform the inputs they receive into outputs they produce.
Q2) An information system must produce information that is
A) worth its cost, relevant, barely sufficient, accurate.
B) relevant, timely, all encompassing, worth its cost.
C) just barely sufficient, only a year old, worth its cost.
D) timely and accurate.
E) accurate and worth its cost.
Answer: A
Q3) An employee's name and number would be an example of ________.
Answer: data
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4
Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/20156
Sample Questions
Q1) An external entity should be connected directly to a data store.
A)True
B)False
Answer: False
Q2) For any organization, creating new value may include getting its people more involved in process knowledge. This is called making individuals A) educated.
B) company citizens.
C) process aware.
D) alert.
E) lean.
Answer: C
Q3) To create a new level after level 0, in MS Visio, we have to insert a new A) date.
B) premise.
C) diagram.
D) number.
E) person.
Answer: C

Page 5
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Chapter 4: Productivity, Innovation, and Strategy
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/20143
Sample Questions
Q1) Threat of government regulation is one of the five forces in Porter's model.
A)True
B)False
Q2) A primary activity in a value chain is best described as
A) an activity that uses only raw materials.
B) an activity that involves customer service and sales.
C) an activity that requires the use of information systems.
D) an activity that value is directly added to a product.
E) the first activity in which value is created.
Q3) What are the primary activities in Porter's value chain model? Give an example of an IS application that supports each of these activities.
Q4) Disruptive technologies introduce a very new package of attributes to the accepted mainstream products.
A)True
B)False
Q5) ________ are difficult and expensive to enforce.
Q6) The increasing reliance on the web for information has created a(n) ________ between those who have internet access and those who do not.
Q7) What are primary activities?

Page 6
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Chapter 5: Application Extension-Introduction to Microsoft

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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/20155
Sample Questions
Q1) To place a graph on your spreadsheet, you would use the ________ tab.
A) View
B) Page Layout
C) Home
D) Insert
E) Data
Q2) Spreadsheets store information in
A) rows.
B) locations.
C) cells.
D) columns.
E) boxes.
Q3) A formula always begins with a(n) ________ sign.
Q4) Before the advent of computers, accountants used paper spreadsheets.
A)True
B)False
Q5) The formatting options are show on the ________ ribbon.
Q7) Cells are identified by their ________ letters and row numbers. Page 7
Q6) The ________ capability of Excel allows the users to create more formulas with less work.
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Page 8

Chapter 6: Hardware and Software
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/20144
Sample Questions
Q1) The speed of a CPU is measured bits per second.
A)True
B)False
Q2) Bytes consist of ________ bits of memory.
A) 2
B) 12
C) 8
D) 4
E) 6
Q3) Why is cloud computing theoretically more efficient than traditional computing?
Q4) Software that is installed often in special, read-only memory in devices like printers or communication devices is called ________.
Q5) When the computer is turned on, the operating system is loaded into main memory.
A)True
B)False
Q6) ________ computers have been used primarily by graphic artists and workers in the arts community.
Q7) The term "bit" stands for binary digit.
A)True B)False
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Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/20145
Sample Questions
Q1) A ________ is a self-describing collection of integrated records.
Q2) A DBMS is a collection of tables, relationships, and metadata.
A)True
B)False
Q3) Oracle makes a DBMS packaged called DB2.
A)True
B)False
Q4) Which of the following is a file extension name of a word-processing document?
A) .mpg
B) .docx
C) .bmp
D) .xlsx
E) .wav
Q5) ________ is an international standard language for processing a database.
A) VBA
B) SQL
C) Java
D) .NET
E) MySQL
Q6) What is metadata? Give an example. Why is it important?
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Chapter 8: Extension-Using Microsoft Access 2013
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/20153
Sample Questions
Q1) A primary key is indicated by a small key icon next to the field name in the design mode of the table.
A)True
B)False
Q2) Forms allow a user to view and maintain the ________ in a database.
Q3) To create a data entry form in Access, you can use the default table display or you can use the form ________.
Q4) The second column at the top of the table design window contains the ________ of the field.
A) field name
B) field size
C) properties
D) data type
E) description
Q5) Relationships can be assigned using the Relationships tool that is found on the Database Tools tab of the ribbon.
A)True
B)False
Q6) Access provides a graphical ________ for creating queries.
Page 11
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Chapter 9: Extension-Database Design
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87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/20154
Sample Questions
Q1) In E-R diagrams, entities are represented with rectangles.
A)True
B)False
Q2) In order to represent a(n) ________ type of relationship, a third table is created using the keys from the two entities being related.
Q3) Tables are transformed into ________ to remove duplicate data and other problems.
A) regular design
B) normalized design
C) regular form
D) normal form
E) relational form
Q4) At times you may not place a field in a table because it can be readily computed in forms or reports.
A)True
B)False
Q5) Data ________ problems make your database unreliable.
Q6) A physical representation of a database is called a data model.
A)True
B)False

Page 12
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Chapter 10: Networks and Collaboration
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/20146
Sample Questions
Q1) At company social events, talking to people you don't know will help expand your business network only if you know how these new acquaintances can help you.
A)True
B)False
Q2) The ________ is a network of networks.
A) internet
B) intranet
C) WAN
D) LAN
E) transmission network
Q3) ISPs cannot commit to offer performance-level guarantees to users.
A)True
B)False
Q4) Optical fibre cables carry signals with A) X-rays.
B) electronic signals.
C) light rays.
D) magnetic waves.
E) radio waves.
Q5) A(n) ________ is a tool used to encrypt data.
Page 13
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Chapter 11: Competitive Advantage and Business Processes
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/20147
Sample Questions
Q1) Business application software from large companies usually has ________ processes.
Q2) There are three factors of information: purpose, ________, and means.
Q3) One way to gain competitive advantage using information systems is through business processes.
A)True
B)False
Q4) Which of the following are examples of accounting functional systems?
A) Lead tracking
B) Inventory management
C) Sales forecasting
D) Manufacturing operations
E) Accounts receivable
Q5) ________ systems include HR, Accounting and Finance, Marketing and Sales, Operations, and Manufacturing.
Q6) What is an industry standard process?
Q7) Grand & Toy has expanded its business model by offering services through the web in the last decade.
A)True B)False
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/20148
Sample Questions
Q1) To realize a competitive advantage from data an organization must A) collect the data.
B) view data as a liability.
C) use the data to make better decisions.
D) view data as an asset.
E) analyze the data.
Q2) Problematic data are termed "missing values."
A)True
B)False
Q3) Your local burger joint wants to reap the benefits of improved decision making by using its sales data. In order to do this, it must
A) use reporting systems as part of its complete information systems.
B) incorporate data-mining products as part of its complete information systems.
C) follow best practices and adopt an ERP.
D) adopt an expert system into its existing information system.
E) adopt knowledge management systems into its existing information system.
Q4) For developing BI applications, it is generally better to have too ________ a granularity rather than too coarse.
Q5) ________ analysis is the most common kind of supervised data-mining technique.
Page 15
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Chapter 13: E-commerce, Social Networking, and Web 20
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/20149
Sample Questions
Q1) What is social capital and how does it add value for the individual?
Q2) Social capital adds value in four ways: Information, Influence, Employment, Personal reinforcement.
A)True
B)False
Q3) Channel conflict, increased logistics expense, and showrooming are all possible drawbacks of
A) ecommerce.
B) social networking.
C) licensed software.
D) having a big store.
E) price elasticity.
Q4) ________ is the elimination of intermediaries between vendors and buyers.
Q5) Generally speaking, merchant companies include B2C, B2B and B2G enterprises.
A)True
B)False
Q6) Ecommerce can be used to determine price elasticity.
A)True
B)False
Q7) What specific benefits does IS and IT bring to social networking?
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Chapter 14: Acquiring Information Systems Through Projects
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/20150
Sample Questions
Q1) ________ consists of constructing the test plan with the advice and assistance of users.
Q2) The SDLC can be described as a five-phase process.
A)True
B)False
Q3) Waterfall methods involve a sequence of non-repetitive tasks.
A)True
B)False
Q4) The set of approved user requirements is the main input into the ________ phase of the SDLC approach.
A) component design
B) system definition
C) requirements analysis
D) implementation
E) system maintenance
Q5) Software developers are usually good at planning for vacations, sick days, and other things needed for the project besides writing software.
A)True
B)False
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Chapter 15: Application Extension-Introduction to Microsoft Project
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/20157
Sample Questions
Q1) MS Project is best described as a ________ product.
A) spreadsheet
B) database
C) presentation
D) scheduling
E) calendar
Q2) MS Project provides a variety of screens to capture the full picture of the project.
A)True
B)False
Q3) MS Project is a full-service project management software because it focuses on A) organizing tasks.
B) providing access to project documentation.
C) managing schedules.
D) tracking employee hours.
E) providing support for the project management process.
Q4) Dependencies are reflected in the ________ screen.
Q5) MS Project is best described as a(n) ________ product.
Q6) What is the advantage of using a Gantt chart?
Q7) What is a dependency between two tasks?
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Chapter 16: Structure, Governance, and Ethics
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/20151
Sample Questions
Q1) The ________ department usually manages the computers, computer centres, networks, and communication media.
A) IT
B) finance
C) operations
D) legal
E) CIO's
Q2) Which of the following is the most important indicator of alignment?
A) Return on investment in IT
B) Investment level in IT
C) Communication among IT executives
D) Communication between IT and business executives
E) Funding of IT
Q3) Part of Green IT means using IT to support (the)
A) Energy Star program.
B) triple bottom line.
C) people and the environment.
D) environment.
E) energy efficiency programs.
Q4) The ________ framework is one of the most popular IT architecture frameworks.
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Chapter 12: Managing Information Security and Privacy
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20152
Sample Questions
Q1) ________ is an organization-wide function that is in charge of developing data policies and enforcing data standards.
A) Data contents protection
B) Data safeguarding
C) Data integrity
D) Data administration
E) Data rights administration
Q2) The best safeguard against a natural disaster is to have a safe location.
A)True
B)False
Q3) Because encryption keys can be lost or destroyed, a copy of the key should be stored with a trusted third party called a(n)
A) key account.
B) white-hat hacker.
C) key escrow.
D) authentication certifier.
E) control account.
Q4) Pretexting is the same as ________ in the world of malicious computer activities.
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