Fundamentals of Management
Textbook Exam Questions
Course Introduction
Fundamentals of Management introduces students to the essential principles, concepts, and functions of management within modern organizations. This course covers topics such as planning, organizing, leading, and controlling, and examines the roles and responsibilities of managers at various levels. Students will explore key themes including decision-making, organizational structure, leadership styles, motivation, communication, and the impact of globalization on management practices. The course provides a foundational understanding of how effective management contributes to organizational success and prepares students for advanced studies in management and business administration.
Recommended Textbook Management 10th Edition by Warren R. Plunkett
Available Study Resources on Quizplus
16 Chapters
1675 Verified Questions
1675 Flashcards
Source URL: https://quizplus.com/study-set/1745
Page 2
Chapter 1: Management: An Overview
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/34791
Sample Questions
Q1) Which of the following describes the role in which the manager is building contacts through which to gather information?
A)leadership role
B)spokesperson or representative role
C)negotiator role
D)liaison role
Answer: D
Q2) Managers are evaluated in how well they demonstrate through everyday actions the essential ideas they generate.
A)True
B)False
Answer: True
Q3) Managers that establish long-term companywide goals are ____________.
A)first-line managers
B)supervisors
C)middle managers
D)top management
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Management Thought: Past and Present
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/34792
Sample Questions
Q1) Theory is a part of an art or science that attempts to explain the relationships between and among its underlying principles.
A)True
B)False
Answer: True
Q2) Bureaucratic organizations are associated with the ____________ school of thought.
A)classical administrative
B)systems
C)quantitative
D)contingency
Answer: A
Q3) Changes in an organizational system usually do not effect other subsystems or components of that organization.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: The Managers Environment
Available Study Resources on Quizplus for this Chatper
73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/34793
Sample Questions
Q1) The boundary that separates the organization from its external environment is always clear and precise.
A)True
B)False
Answer: False
Q2) ________ serve as a baseline for actions and decision making and guide employees in the organization's intentions and interests.
A)Habits
B)Values
C)Health
D)Wealth
Answer: B
Q3) Within a company's formal and social subsystems,a __________ normally emerges.
A)a legal sub assembly
B)political subculture
C)distinctive miniculture
D)bureaucratic system
Answer: C
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Planning and Strategy
Available Study Resources on Quizplus for this Chatper
139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/34794
Sample Questions
Q1) (BCG)Matrix star
A)a type of business with large market share in a rapidly growing industry
B)a type of business with a large market share in a stable, slow-growth industry
C)managers use this strategy to stabilize supply lines, reduce costs, or consolidate competition
D)responding to environmental threats in a somewhat haphazard way
E)a strategy for holding your own ground in the market
F)an autonomous business division within a corporation that has its own product, market, and competitors
G)a corporate-level strategy for moving into new products or markets
H)the size or position of the business in the environment
I)the overall or total plan of action
J)a plan that focuses on how each product line or business unit competes within an organization
Q2) Strategic business units are autonomous businesses with their own identities but operate within the framework of many organizations.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
6
Chapter 5: Managements Commitments to Quality and Productivity
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/34795
Sample Questions
Q1) statistical quality control (SQC)
A)projects that uncover information useful to create a variety of new materials, processes and products
B)the use of statistical tools and methods to determine quality
C)How are we doing? and What are the problems?
D)employees think and act like owners
E)a total strategy for continually improving throughout the entire organization
F)their purpose is to make a process better
G)a cross-functional team to assess the progress toward goals
H)determines if a process is predictable or unpredictable
Q2) After all bills are paid,the financial "remains" from sales result in:
A)long-term commitments.
B)quality.
C)profitability.
D)financial obligations.
Q3) The best of the competing products becomes a benchmark.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Making Decisions
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/34796
Sample Questions
Q1) Problems are issues raised for the purpose of inquiry,consideration,solution,or
A)decision making
B)risk taking
C)formulating alternatives
D)questioning
Q2) Which of the following is not one of the types of approaches to personal decision making?
A)rational
B)logical
C)predisposed
D)disposed
Q3) Brainstorming allows for and encourages group members to address
A)alternatives
B)decisions
C)evaluations
D)criticisms
Q4) Management styles of decision making are derived merely from experiences.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Organizing Principles
Available Study Resources on Quizplus for this Chatper
126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/34797
Sample Questions
Q1) rightsizing
A)the opposite of coercive power
B)a basis for authority
C)shrinking the work staff
D)based upon fear
E)similar to position power
F)retention of authority
G)another term for rightsizing
H)subdividing tasks into separate jobs
I)having superior skill and knowledge
J)based upon personality or charisma
Q2) Decentralization allows managers to be closer to the action and:
A)create a formal organization.
B)implement non-programmed decisions.
C)get closer to the consumer.
D)develop line of authority.
Q3) Wider spans of control and fewer levels of management typically mean decentralized decision making.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Organizational Design, Culture, and Change
Available Study Resources on Quizplus for this Chatper
178 Verified Questions
178 Flashcards
Source URL: https://quizplus.com/quiz/34798
Sample Questions
Q1) revolutionary change
A)a plan focusing upon anticipation of potential changes
B)comprised of opposing forces
C)a thorough analysis of problems followed by long-term solutions
D)I can rely on you...and you can rely on me!
E)an organization subset of shared values, norms, and beliefs
F)crisis, spontaneous management
G)the actuator of change
H)melt it down, change it, and refreeze it
I)an alteration in the work environment
J)the ability to blend the new into the old in attempt to improve
K)the total system of shared beliefs, values, and norms that make up the socialization of employees
L)happens overnight
M)it takes a long time to occur
N)small batch technology
O)a set of online technologies enabling collaboration
Q2) Change is an antidote for businesses facing necessary re-organizational design.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 9: Management Ethics and Social Responsibility
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/34799
Sample Questions
Q1) Products and services should encompass quality of __________.
A)manufacture
B)sales
C)design
D)all of the answers are correct
Q2) In order to make organizations socially responsible,____________ must dedicate time and money.
A)CEO
B)Activist
C)Employee Committees
D)Governmental Agencies
Q3) Organizations do not have much of an impact on an individual's ability to act ethically.
A)True
B)False
Q4) If each individual carries out his or her duty,society knows what to expect from each individual in any given situation.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Staffing the Workforce
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/34800
Sample Questions
Q1) The function of staffing actually starts with planning.
A)True
B)False
Q2) Companies that employ unionized workers must bargain collectively to create a contract.
A)True
B)False
Q3) Potential employees seeking work at large or sophisticated organizations can typically expect ____________.
A)one interview
B)the same number of interviews as with small companies
C)several interviews
D)unlawful interview or application questions
Q4) To determine whether or not to hire from within the organization or externally,managers should compare __________ and _________.
A)costs,benefits
B)talents,expectations
C)inventory,forecast
D)desires,career potential
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Communication: Interpersonal and Organizational
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/34801
Sample Questions
Q1) The process through which people and organizations accomplish objectives is: A)coordination.
B)planning.
C)communication.
D)organizing.
Q2) "Guess what was just said about the manager's new secretary?" typifies: A)feedback.
B)the grapevine.
C)noise.
D)speech impairment.
Q3) Face-to-face communication is considered verbal and personal. A)True
B)False
Q4) Bulletin boards are formal and personal means of communication. A)True
B)False
Q5) Communication is merely the transmission of information. A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Human Motivation
Available Study Resources on Quizplus for this Chatper
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/34802
Sample Questions
Q1) Organizational quality of work life (QWL)is initiated by:
A)employees.
B)management.
C)customers.
D)suppliers.
Q2) Punishment reinforcement techniques apply to positive consequences.
A)True
B)False
Q3) In order to have highly motivated employees,a boss should create a ____________ in which everyone's needs get met.
A)culture
B)atmosphere
C)climate
D)goal
Q4) There are no common elements between the motivational theories of Herzberg,Maslow,and McClelland.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 13: Leadership
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/34803
Sample Questions
Q1) Free-rein leadership works particularly well with managers and experienced professionals in the following areas <b> except</b>
A)engineering.
B)design.
C)research.
D)tight structures.
Q2) Managers are always effective in influencing their subordinates or team members to set and achieve goals.
A)True
B)False
Q3) Traits commonly associated with effective leadership include the following <b> except</b>:
A)task orientation.
B)adaptable.
C)cooperative.
D)dependable.
Q4) Leadership power is a granted right.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Team Management and Conflict
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/34804
Sample Questions
Q1) Cross-functional teams have a very high degree of decision-making independence and authority.
A)True
B)False
Q2) Strategies that managers can choose to stimulate conflict include the following <b> except</b>:
A)bringing in an outsider.
B)change the rules.
C)discourage competition.
D)change the organization.
Q3) Ad hoc committees sometimes handle grievances.
A)True
B)False
Q4) Some cross-functional teams exist indefinitely.
A)True B)False
Q5) Dysfunctional conflict limits the organization's ability to achieve its objectives. A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Information Management Systems
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/34805
Sample Questions
Q1) All data is useful.
A)True
B)False
Q2) Open-book management is essential if an organization's intellectual capital is to deliver its maximum potential.
A)True
B)False
Q3) An information system enables an organization to:
A)share intellectual capital
B)create intellectual capital
C)exploit employee ideas
D)network computers
Q4) Each unit of a decentralized computerized information system (CIS)is called a(n): A)expert area.
B)information system.
C)support department.
D)data center.
To view all questions and flashcards with answers, click on the resource link above.
17
Chapter 16: Control: Purpose, Process, and Techniques
Available Study Resources on Quizplus for this Chatper
134 Verified Questions
134 Flashcards
Source URL: https://quizplus.com/quiz/34806
Sample Questions
Q1) Income - Expenses = Profit or Loss
A)True
B)False
Q2) Effective feedback from the controlling process should indicate the progress or regression of the objectives.
A)True
B)False
Q3) A feedforward control technique that helps ascertain what customers are thinking is often called ____________.
A)customer research
B)marketing agenda
C)customer agenda
D)marketing research
Q4) The income statement designates a specific,fixed point in time.
A)True
B)False
Q5) Productivity is the amount of output achieved from the use of a given amount of inputs.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 18