Fundamentals of Management Test Questions
Course Introduction
Fundamentals of Management introduces students to the essential principles and practices required to effectively lead and manage organizations. The course covers key topics such as planning, organizing, leading, and controlling, while exploring the roles and responsibilities of managers in modern business environments. Students learn about organizational structure, decision-making, motivation, communication, and team dynamics, gaining practical knowledge and analytical skills necessary for addressing managerial challenges. Through case studies and real-world examples, this course emphasizes ethical considerations and the impact of management in achieving organizational objectives.
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Fundamentals of Management Essential Concepts and Applications 10th Edition by Stephen P.
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2671 Verified Questions
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Chapter 1: Managers and Management
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Sample Questions
Q1) Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?
A)team leader
B)top manager
C)department head
D)project leader
Answer: B
Q2) Which of the following might be an example of increased efficiency in manufacturing?
A)cutting the amount of labor required to make the product
B)cutting the price of the product
C)increasing sales of the product
D)increasing advertising for the product
Answer: A
Q3) A goal of efficiency is to minimize output costs while maximizing input costs.
A)True
B)False
Answer: False
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Page 3
Chapter 2: The Management Environment
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Sample Questions
Q1) The Daily Recorder is considering charging online readers a flat fee for access to the news on their computers and electronic devices.Which stakeholder should the paper NOT worry about informing?
A)the paper's online customers
B)the paper's rival, The Daily Sun
C)the unions that control the paper's workers
D)the paper's print subscribers
Answer: B
Q2) Which kind of company would be less likely to fire its CEO after a poor performance?
A)a company with a symbolic view of management
B)a company with a realistic view of management
C)a company with an external view of management
D)a company with an omnipotent view of management
Answer: A
Q3) The overall trend toward globalization is part of the political component of an organization's external environment.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Integrative Managerial Issues
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Sample Questions
Q1) Which of the following best defines sustainability for a company?
A)running the company with a strategy that is both profitable and good for the environment
B)running the company with a strategy that is profitable whether or not it is good for the environment
C)running the company with a strategy that is good for the environment even if it is not profitable
D)running the company with a strategy that does not change the environment in any way
Answer: A
Q2) Suppose Director Jossleman proposes building a wildlife preserve near the wind farm for the local community.What is Josselman demonstrating in her proposal?
A)social responsiveness
B)socioeconomic view of social responsibility
C)classical view of social responsibility
D)social awareness
Answer: A
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Chapter 4: Foundations of Decision Making
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Sample Questions
Q1) Groups decisions are usually ________ individual decisions.
A)more efficient than
B)less efficient than
C)equal in efficiency to
D)more efficient but less effective than
Q2) Which of the following tends to impede a person's creativity?
A)providing time and resources
B)clearly defined goals
C)being watched while you work
D)internal motivation
Q3) Neural networks outperform expert systems in uncovering ________.
A)credit card fraud
B)false positives for pregnancy
C)potential credit card customers
D)credit problems in bank mortgages
Q4) A person who satisfices fails to ________.
A)maximize his or her decision
B)understand his or her position
C)accept the truth of a situation
D)make any kind of decision
Page 6
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Chapter 5: Foundations of Planning
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Sample Questions
Q1) Which of the following is NOT a function of planning?
A)defining goals
B)identifying a strategy for attaining goals
C)settling disputes between employees
D)coordinating organizational activities
Q2) Which of the following is NOT a reason for managers to plan?
A)to give direction to an organization
B)to deal with change
C)to establish goals
D)to establish responsibility for mistakes
Q3) According to Michael Porter, a company with good products that has no clear competitive advantage is said to be ________.
A)perfectly positioned
B)stuck in the middle
C)in the wheelhouse
D)outside of the box
Q4) An organization that fails to plan will find it hard to assess progress.
A)True
B)False
Q5) In a short essay, compare specific plans and directional plans.
Page 7
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Chapter 6: Organization Structure
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Sample Questions
Q1) Internal boundaries separate the organization from its customers, suppliers and stakeholders.
A)True
B)False
Q2) Which of the following is synonymous with work specialization?
A)division of labor
B)job discrimination
C)chain of command
D)job preference
Q3) How does a virtual organization save on costs?
A)by hiring people who specialize in what they do
B)by hiring fewer people than they need and making them work much longer hours
C)by eliminating all administrative duties
D)by keeping only a small permanent staff for administrative purposes only
Q4) Boundaryless organizations try to eliminate ________ within their organization.
A)horizontal specialization and vertical hierarchy
B)horizontal specialization only
C)vertical hierarchy only
D)vertical specialization only
Q5) In a short essay, describe the characteristics of a functional structure.
Page 8
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Chapter 7: Managing Human Resources
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Sample Questions
Q1) Which of the following countries' laws pertaining to HRM practices most closely parallel those in the United States?
A)Canada
B)Mexico
C)Australia
D)Germany
Q2) The major disadvantage of company pensions is their ________.
A)link to employee retention
B)cost
C)attractiveness to young employees
D)tax liability for employees
Q3) Which U.S.law gives you the legal right to see your professor's letter of recommendation?
A)Civil Rights Act of 1991
B)Privacy Act of 1974
C)Polygraph Protection Act of 1988
D)Sarbanes-Oxley Act of 2002
Q4) The BARS appraisal method is the easiest to develop.
A)True
B)False
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Chapter 8: Managing Change and Innovation
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Sample Questions
Q1) Stress can arise from an opportunity.
A)True
B)False
Q2) Employees at a company protest a change that allows an automatic answering system to answer phone inquiries, claiming that the company is becoming "depersonalized." They are most likely resisting change due to ________.
A)uncertainty
B)habit
C)conflicts with company goals
D)fear of losing status
Q3) The final step in Lewin's three-step description of the change process is ________.
A)freezing the new state
B)unfreezing the status quo
C)changing to a new state
D)unfreezing the new state
Q4) In a short essay, list and explain four common organization development (OD)techniques.
Q5) In a short essay, define and discuss creativity and innovation in the workplace.
Q6) In a short essay, explain the three types of organizational change.
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Chapter 9: Foundations of Individual Behavior
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Sample Questions
Q1) The ability to control one's own emotions is an important component in emotional intelligence.
A)True
B)False
Q2) The cognitive dissonance theory proposes that the factors that can mitigate the discomfort caused by dissonance are ________.
A)importance, influence, and rewards
B)influence, rewards, and goals
C)importance, goals, and status
D)influence, reinforcement, and rewards
Q3) A low self-monitoring individual would NOT tend to pursue a career as ________.
A)an actor
B)a scientist
C)an accountant
D)an engineer
Q4) U.S.workers, more than Chinese workers, tend to be less conscientious and more agreeable in nature.
A)True
B)False
Q5) Define organizational behavior and describe its goals.
Page 11
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Chapter 10: Understanding Groups and Managing Work Teams
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Sample Questions
Q1) A major compositional factor that contributes to making a team effective is
A)adequate resources
B)personality
C)team efficacy
D)task identity
Q2) When the management team left Silver Falls to return to their own teams and departments, they had just completed the ________ stage of group development.
A)performing
B)storming
C)forming
D)adjourning
Q3) A certain amount of this is usually required for effective teams.
A)conflict
B)dysfunction
C)social loafing
D)distrust
Q4) An effective team leader is often more of a coach than a manager.
A)True
B)False
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Chapter 11: Motivating and Rewarding Employees
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Sample Questions
Q1) What is a recognized way for a manager to motivate low-skilled, minimum-wage employees?
A)music in the workplace
B)employee recognition programs
C)coercing low-performing employees
D)employee peer groups
Q2) Why are individuals with a high nAch not the most successful managers?
A)They are concerned more about effectiveness than efficiency.
B)They are more focused on organizational goals than their own desires for promotion.
C)They focus too much on their own goals than the goals of others.
D)They can easily be distracted by trying to build a better mousetrap.
Q3) Which of the following is true of the three early theories of motivation?
A)Maslow focuses on job satisfaction.
B)McGregor focuses on the basic needs of the individual.
C)Both McGregor and Herzberg focus on human nature.
D)McGregor focuses on positive and negative assumptions about human nature.
Q4) Goal-setting theory states that having specific goals improves performance.
A)True
B)False
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Chapter 12: Leadership and Trust
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Sample Questions
Q1) This team leader role requires leaders to try to get the best out of their team.
A)coach
B)troubleshooter
C)liaison
D)conflict manager
Q2) The dual nature of leadership behaviors suggests that both ________ and ________ are important determinants of leadership.
A)focus on work; focus on employees
B)focus on traits; focus on behaviors
C)situations; organizations
D)followers; leaders
Q3) In a short essay, describe the basics of situational leadership theory (SLT).
Q4) In contrast to Fiedler, path-goal theory assumes that leaders assume a single, permanent leadership style.
A)True
B)False
Q5) Emotional intelligence (EI)is one of the best predictors of who will emerge as a leader.
A)True
B)False
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Chapter 13: Managing Communication and Information
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Sample Questions
Q1) In a short essay, explain why people's attention often wanders when they are listening to a speaker.
Q2) Emotions can distort communication ________.
A)for senders only
B)for receivers only
C)for both senders and receivers
D)only when negative
Q3) In a short essay, describe four of the eight recommended methods for developing active listening skills.
Q4) Filtering refers to how a listener hears only what he or she wants to hear.
A)True
B)False
Q5) The average person can take in information at a much faster rate than is communicated through speech.
A)True
B)False
Q6) Verbal intonation refers to how loud the speaker speaks.
A)True
B)False
Q7) In a short essay, explain how gender can affect communication.
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Chapter 14: Foundations of Control
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Sample Questions
Q1) In a short essay, explain the difference between immediate corrective action and basic corrective action.
Q2) What fraction of U.S.employees do personal website surfing every day?
A)less than one-quarter
B)slightly less than half
C)more than half
D)almost all
Q3) Which of the following performance measurement categories must be measured subjectively rather than in objective or quantifiable terms?
A)budget
B)absenteeism
C)efficiency
D)job satisfaction
Q4) This is the most informal form of performance measurement.
A)oral reports
B)written reports
C)statistical reports
D)personal observation
Q5) In a short essay, describe the third step in the control process.
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Chapter 15: Operations Management
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Sample Questions
Q1) The requirement for value chain management that includes an enterprise resource planning (ERP)system to link all of an organization's activities is ________.
A)employees/human resources
B)technology investment
C)coordination and collaboration
D)leadership
Q2) Deming felt that doing quality work was this.
A)a job requirement
B)a goal
C)a standard to strive toward
D)optional for most jobs
Q3) When value is created by a participant in a value chain ________ benefits.
A)everyone downstream from that step in the chain
B)only the party that initiated the step
C)everyone in the chain
D)only the customers
Q4) In a short essay, explain how people can be an obstacle to effective management of a value chain.
Q5) In a short essay, define value and explain how it is obtained.
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Chapter 16 : History Module
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Sample Questions
Q1) In a short essay, describe the steps an entrepreneur typically takes in planning and organizing an entrepreneurial venture.
Q2) The more proactive you are, the more likely you are to be an entrepreneur.
A)True
B)False
Q3) Entrepreneurs should take great care when choosing a form of legal ownership because once one form is chosen, it is ________ to change it to another form.
A)impossible
B)very difficult
C)easy
D)rather embarrassing
Q4) The classic "entrepreneurial personality" is a person who is high in self-confidence, motivation, and energy.
A)True
B)False
Q5) In a short essay, describe the factors that determine whether an entrepreneurial venture will be mechanistic or organic in structure.
Q6) In a short essay, describe how an entrepreneur is like a jazz band leader.
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Chapter 17: Quantitative Module
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Sample Questions
Q1) Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in job satisfaction is best shown by which of the following?
A)inventory systems
B)warehouses for materials
C)wine breaks for employees
D)an accounting system
Q2) Henry Gantt's contribution to management theory was to develop efficient ways to schedule.
A)True
B)False
Q3) Abraham Maslow's hierarchy of needs theory suggested once a need was satisfied, it stopped motivating behavior.
A)True
B)False
Q4) In a short essay, discuss the impact that the publication of Adam Smith's Wealth of Nations had on management.
Q5) The Industrial Revolution began in the seventeenth century.
A)True
B)False
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Chapter 18: Career Module
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Sample Questions
Q1) Which of the following would cause a well-run company to become highly leveraged?
A)when the money that the company can earn investing the money that it borrows is equal to the cost of borrowing
B)when the money that the company can earn investing the money that it borrows is significantly less than the cost of borrowing
C)when the money that the company can earn investing the money that it borrows is significantly greater than the cost of borrowing
D)when the money that the company can earn investing the money that it borrows is equal to more than half of the cost of borrowing
Q2) In a short essay, explain the type of strategy that a pessimistic manager would take for his company.
Q3) In a decision tree, each possible outcome ________.
A)gets assigned a probability value between 0 and 1.0
B)gets assigned a probability value of 50 percent
C)gets assigned a probability value between 0 and 50 percent
D)gets assigned a probability value between 0.5 and 1.0
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Page 20
Chapter 19: Entrepreneurship Module
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Sample Questions
Q1) Explain how networking helps people accomplish career goals.
Q2) Which of the following is most likely to provide a competitive edge for a person applying for a job in a law firm?
A)exceptional math skills
B)exceptional writing skills
C)computer programming experience
D)musical ability
Q3) Which of the following might be a competitive edge for a person applying for an accounting job?
A)exceptional writing skills
B)exceptional problem-solving skills
C)computer programming experience
D)exceptional public speaking skills
Q4) The second step in constructing a career path is matching your strengths and interests to opportunities in the market.
A)True
B)False
Q5) Describe what the best kind of competitive advantage to have is.
Q6) Describe how to take advantage of the luck that you have.
Page 21
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