

Fundamentals of Management Test Preparation
Course Introduction
Fundamentals of Management introduces students to the core principles and practices essential for effective management within organizations. The course covers key topics such as planning, organizing, leading, and controlling, while exploring the roles and responsibilities of managers in various business contexts. Emphasis is placed on developing critical thinking and problem-solving skills through the examination of management theories, ethical considerations, decision-making processes, and the impact of organizational structure and culture. Students will gain a foundational understanding of how managers motivate teams, allocate resources, and adapt to a dynamic global business environment.
Recommended Textbook
Understanding Management 10th Edition by
Richard L. Daft
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15 Chapters
975 Verified Questions
975 Flashcards
Source URL: https://quizplus.com/study-set/1415

Page 2

Chapter 1: The World of Innovative Management
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28091
Sample Questions
Q1) The Forestville Freeze is regionally known for its employee training programs.Managers at the Freeze conduct research to determine the best candidate interviewing techniques.This involves the use of which management approach?
A)Administrative principles approach
B)Bureaucratic approach
C)Behavioral sciences approach
D)Humanistic approach
E)Scientific management approach
Answer: C
Q2) ______ refers to the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.
Answer: Supply chain management
Q3) Technical skills are most important at lower organizational levels while conceptual skills become more important as managers move up the organizational hierarchy.
A)True
B)False
Answer: True
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Chapter 2: The Environment and Corporate Culture
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28092
Sample Questions
Q1) The _____ environment includes the sectors that conduct day-to-day transactions within the organization.
Answer: task
Q2) _____ is(are)included in an organization's task environment.
A)Suppliers
B)Accounting procedures
C)Technology
D)Government
E)Demographic characteristics
Answer: A
Q3) When Miami Herald launches a Spanish-language newspaper,El Nuevo Herald,with articles emphasizing Hispanic,Cuban,and Latin American news and sports,it is responding to changes in _____ environment.
A)sociocultural
B)technological
C)economic
D)supply chain
E)geographic
Answer: A
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Page 4
Chapter 3: Managing in a Global Environment
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28093
Sample Questions
Q1) _____ is the criterion traditionally used to classify countries as developed or developing.
Answer: Per capita income
Q2) How many nations signed on for negotiation when GATT was created in 1947? A)15 B)23 C)28 D)40
E)57
Answer: B
Q3) An MNC is managed as an integrated worldwide business system. A)True
B)False
Answer: True
Q4) _____ stands for preference for achievement,heroism,assertiveness,work centrality (with resultant high stress),and material success.
Answer: Masculinity
Q5) In a(n)_____,people use communication primarily to exchange facts and information.
Answer: low-context culture

Page 5
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Chapter 4: Managing Ethics and Social Responsibility
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28094
Sample Questions
Q1) Approximately 20 percent of American adults,according to your text,never reach the postconventional level of moral development.
A)True
B)False
Q2) The thinking underlying the domain of ____ is the closest to the justice approach.
A)social responsibility
B)free choice
C)law
D)discretionary responsibility
E)ethics
Q3) Which of the following concepts argues that organizations can find innovative ways to create wealth at the same time they are preserving natural resources?
A)Preservation
B)Conservation
C)Environmentalism
D)Protectionism
E)Sustainability
Q4) The _____ is an individual responsible for making an ethical choice.
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Page 6

Chapter 5: Planning and Goal Setting
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28095
Sample Questions
Q1) The task environment sectors are the most relevant to strategic behavior and include the behavior of competitors,customers,suppliers,and the labor supply.
A)True
B)False
Q2) Darren set goals for each of his employees.Each employee ended up with at least twenty-five goals.This process violates which of the following criteria for effective goals?
A)Specific and measurable
B)Challenging but realistic
C)Covers key result areas
D)Defined time period
E)Linked to rewards
Q3) Of executives whose companies had no formal strategic planning process,about half said they were dissatisfied with the company's development strategy.
A)True
B)False
Q4) _____ is a method whereby managers and employees define goals for every department,project,and person and use them to monitor subsequent performance.
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Chapter 6: Managerial Decision Making
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28096
Sample Questions
Q1) Most bad decisions are errors in judgment that originate in the human mind's limited capacity and in the natural biases of the manager.
A)True
B)False
Q2) Making a choice is the most significant part of the decision-making process.
A)True
B)False
Q3) People with a(n)_____ style rely on information from both people and systems and like to solve problems creatively.
Q4) The _____ stage involves the use of managerial,administrative,and persuasive abilities to ensure that the chosen alternative is carried out.
Q5) The _____ model of decision making describes how managers actually make decisions in difficult situations,such as those characterized by nonprogrammed decision,uncertainty,and ambiguity.
Q6) The most effective managers are consistent in using their own decision style rather than shifting among styles.
A)True
B)False
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Chapter 7: Designing Organization Structure
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28097
Sample Questions
Q1) Certainty in the environment is usually associated with decentralization.
A)True
B)False
Q2) Which of the following is a contemporary approach to structural design in departmentalization?
A)Functional
B)Divisional
C)Traditional divisions
D)Teams
E)Geographic-based
Q3) The _____ delineates the chain of command,indicates departmental tasks and how they fit together,and provides order and logic for the organization.
A)management chart
B)employee directory
C)structural table
D)administrative chart
E)organizational chart
Q4) When people from two or more departments work together to produce outcomes that meet a common goal,this is referred to as _____.
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Chapter 8: Managing Change and Innovation
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28098
Sample Questions
Q1) Describe the tactics for overcoming resistance to change.
Q2) An ambidextrous approach means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations.
A)True
B)False
Q3) _____ is NOT a type of current problem that organizational development can help address.
A)Mergers
B)Acquisitions
C)Diversification
D)Organizational decline
E)Conflict management
Q4) Which of the following is a characteristic of the large-group intervention model?
A)Results in incremental change
B)Learning for the small group
C)Addresses the entire system
D)Gradual time frame
E)Limited distribution
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Chapter 9: Managing Human Resources and Diversity
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28099
Sample Questions
Q1) A culture that accepts only one way of doing things and one set of values and beliefs is called a(n)_____.
Q2) _____ is the belief that groups and subcultures are inherently equal.
Q3) The systematic process of gathering and interpreting information about essential duties refers to _____.
Q4) _____ are people who work for an organization,but not on a permanent or full-time basis.
Q5) Which of the following means that an organization accommodates several subcultures?
A)Monoculturalism
B)Pluralism
C)Ethnorelativism
D)Geocentricism
E)Ethnocentrism
Q6) One of the questions that human resource planning should consider includes "what is the profit margin and inventory turnover rate?"
A)True
B)False
Q7) Define discrimination and affirmative action.
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Chapter 10: Understanding Individual Behavior
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28100
Sample Questions
Q1) Josh evaluates Kandi's performance and gives her an "outstanding" based on his knowledge that she came to work every day earlier than anyone else and therefore she is extremely hardworking.Josh is making which of these errors in perceptual judgment?
A)Perceptual defense
B)Projection
C)Stereotyping
D)The halo effect
E)Figure-ground
Q2) Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.
A)True
B)False
Q3) People with an internal locus of control are easier to motivate because they believe the rewards are the result of their behavior.
A)True
B)False
Q4) Name the three basic principles for managing commitments effectively.
Q5) ______ are stressors associated with relationships in the organization.
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Chapter 11: Leadership
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28101
Sample Questions
Q1) The recommended management style from the leadership grid is:
A)1,9.
B)9,1.
C)5,5.
D)1,1.
E)9,9.
Q2) Two leadership styles used by Fiedler in his contingency theory were:
A)employee-centered and job-centered.
B)consideration and initiating structure.
C)concern for people and concern for production.
D)relationship-oriented and task-oriented.
E)employee-oriented and relations-oriented.
Q3) _____ are the distinguishing personal characteristics of a leader,such as intelligence,honesty,and appearance.
Q4) Three distinguishing personal characteristics associated with successful leaders are intelligence,honesty,and self-confidence.
A)True
B)False
Q5) A(n)_____ for leadership makes the leadership style unnecessary or redundant.
Page 13
Q6) Differentiate between a substitute and a neutralizer.
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Chapter 12: Motivating Employees
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28102
Sample Questions
Q1) Extrinsic reward refers to the satisfaction a person receives in the process of performing a particular action.
A)True
B)False
Q2) Which of the following is NOT a common method for reducing a perceived inequity?
A)Change inputs
B)Change outcomes
C)Distorts perception
D)Leave the job
E)Change equity
Q3) A high need for _____ is associated with successful attainment of top levels in the organizational hierarchy,according to McClelland.
A)power
B)achievement
C)affiliation
D)success
E)expertise
Q4) A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.
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Chapter 13: Managing Communication
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28103
Sample Questions
Q1) Most managers spend 80 of their time telling and 20 percent asking,but it should be the other way around.
A)True
B)False
Q2) When informing your staff of the date for the company picnic,a _____ would be most practical and successful.
A)memo
B)telephone
C)video conference
D)face-to-face contact
E)newspaper notice
Q3) Types of information generally communicated upward include performance reports,suggestions for improvement,and performance feedback.
A)True
B)False
Q4) _____ channels are those that flow within the chain of command or task responsibility defined by the organization.
Q5) Describe the concept of channel richness,specify the richest channel,and explain why it is so rich.
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Chapter 14: Leading Teams
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28104
Sample Questions
Q1) During the _____ stage of team development,the major emphasis is on problem solving and accomplishing the assigned task.
Q2) Sally is a member of a work team at Beauty-R-Us Corporation.She often proposes new solutions to team problems.This is an example of which task specialist role?
A)Harmonize
B)Seek information
C)Initiation
D)Reduce tension
E)Compromise
Q3) Randy is a team leader at Welldrilling.net.His team is made up of fifteen co-workers.Recently,he has noticed a tendency for some team members to participate much less than others.They seem uninterested and content to let others do the work.This is called:
A)free riding.
B)reduced commitment.
C)power realignment.
D)the costs of coordination.
E)self-directed team.
Q4) What are the three key components of the author's definition of a team?
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Chapter 15: Managing Quality and Performance
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28105
Sample Questions
Q1) _____ standards represent an international standard for quality management.
A)ISO 9000
B)Six Sigma
C)TQM
D)Kaizen
E)Foreign Economy Index
Q2) The _____ plans future investments in major assets to be depreciated over several years.
A)capital budget
B)balance sheet budget
C)cash budget
D)revenue budget
E)profit budget
Q3) The liquidity ratio shows the company's ability to meet its current debt obligations and a measurement of the firm's margin of safety.
A)True
B)False
Q4) A(n)_____ ratio measures internal performance with respect to key activities defined by management.
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