Fundamentals of Management Practice Exam
Course Introduction
Fundamentals of Management introduces students to the essential concepts, principles, and functions of management within organizations. This course covers topics such as planning, organizing, leading, and controlling, and examines how managers use these functions to achieve organizational goals effectively and efficiently. Students will explore management theories, decision-making processes, organizational structure, motivation, leadership styles, and the impact of external environments on managerial practices. Through real-world examples and case studies, students develop both theoretical knowledge and practical skills necessary to address contemporary management challenges across various industries.
Recommended Textbook
Fundamentals of Management 7th Edition by
Ricky W. Griffin
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15 Chapters
1723 Verified Questions
1723 Flashcards
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Page 2
Chapter 1: Understanding the Managers Job
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115 Verified Questions
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Sample Questions
Q1) ____ skills are needed for specialized tasks within the organization.
A)Human
B)Organizational
C)Conceptual
D)Technical
E)None of these.
Answer: D
Q2) Traditionally,most businesses in the United States were in the ____________________ sector,but today our society is shifting toward becoming a(n)____________________ economy.
Answer: manufacturing,service
Q3) Managers who select a course of action from among a set of rational alternatives are involved in decision making.
A)True
B)False
Answer: True
Q4) A family is a group of people working together in structured and coordinated fashion to achieve a set of goals.It is also a(n)____________________.
Answer: organization
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Chapter 2: The Environment of Organizations and Managers
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Sample Questions
Q1) Skype impacts the number of people who fly.This is an example of ____ to the airline industry.
A)competitors
B)suppliers
C)board of directors
D)strategic partners
E)regulators
Answer: A
Q2) Official approaches to social responsibility include ____________________ compliance,ethical compliance,and philanthropic giving.
Answer: legal
Q3) Important economic factors for business are general economic growth,inflation,interest rates,and unemployment.
A)True
B)False
Answer: True
Q4) Language is part of the ____________________ environment that affects firms operating in the international environment.
Answer: cultural
Page 4
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Chapter 3: Planning and Strategic Management
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Sample Questions
Q1) The mid-range plans developed by middle managers to aid the organization in achieving its strategic goals are called ____________________ plans.
Answer: tactical
Q2) When a firm develops a set of strategic alternatives for all the various businesses in which it competes,it has developed a business-level strategy.
A)True
B)False
Answer: True
Q3) The component of strategy that indicates how the organization intends to allocate resources is
A)resource deployment.
B)scope.
C)competitive advantage.
D)synergy.
E)None of these.
Answer: A
Q4) A(n)____________________ is a comprehensive plan for accomplishing an organization's goals.
Answer: strategy
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Chapter 4: Managing Decision Making
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Sample Questions
Q1) Citicorp chose to settle an SEC lawsuit for $75 million.When executives compare the cost of the settlement to those of other financial institutions they are in which step of the rational decision making model?
A)Develop a set of rational alternatives
B)Evaluate the possible alternatives
C)Consult with other decision-makers
D)Recognize and define the decision situation
E)Follow up and evaluate the results
Q2) A plant manager notices that overtime seems to be excessive.This will stimulate a decision.
A)True
B)False
Q3) Ryan is trying to hire a new engineer.She has all of the qualifications he wants,with one exception.As a decision alternative,this engineer fails the test of feasibility.
A)True
B)False
Q4) Choosing between alternatives is risk assessment.
A)True
B)False
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Chapter 5: Entrepreneurship and New Venture Management
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Sample Questions
Q1) An entrepreneur does all of the following EXCEPT
A)operate.
B)organize.
C)plan.
D)assume risk.
E)hire a professional manager.
Q2) Manufacturing firms are always capital-intensive,so they are not a good place to start a small business.
A)True
B)False
Q3) Small businesses generally have several distinctive competencies they should exploit in choosing their strategy.What are they?
Q4) Bill Poston founded Kalypso LP,an innovation consulting firm.He decided to go office-less to save costs.This decision would be explained in the
Q5) Compare and contrast large and small businesses in terms of innovation,job creation,and new business formation.
Q6) If you were an entrepreneur,which industry would you enter? Why?
Q7) Why do you need to know if a business is classified as small or big?
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Chapter 6: Organization Structure and Design
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Sample Questions
Q1) The form of organization design that is used by an organization made up of a set of unrelated businesses is the ____________________ design. or
Q2) Paul supervises a crew engaged in laying a pipeline from Dallas to Ponca City,Oklahoma.The crew is able to lay about a mile of pipe each day.Supplies of pipe are delivered by truck to various points along the pipeline route.When shipments of pipe are delayed,it results in a work stoppage for Paul's crew.What level of interdependence does this represent?
A)Pooled
B)Sequential
C)Continuous
D)Routine
E)Reciprocal
Q3) Define delegation.Describe the delegation process and the problems often associated with delegation.
Q4) The bureaucratic model of organization design is based on what assumptions?
Q5) Compare and contrast team,virtual,and learning organizations.
Q6) What are the four basic forms or organization design? What are the advantages and disadvantages of each?
Page 8
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Chapter 7: Organization Change and Innovation
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Sample Questions
Q1) Many impending changes threaten the ___________________________________ of some managers within the organization.A change might diminish their power or influence within the company,so they fight it.
Q2) Choose an organization with which you are familiar that has recently undergone a significant organizational change.Describe in detail the external and internal forces for change that were present.
Q3) Reengineering is needed when an organization
A)experiences entropy.
B)is dominant in its market.
C)changes its technology rapidly.
D)wants to improve employee morale.
E)wants to gradually change aspects of its structure.
Q4) Reengineering involves
A)radical redesign.
B)cost.
C)all aspects of a business.
D)time.
E)All of these.
Q5) How do the reward system and organization culture affect innovation in organizations?
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Chapter 8: Managing Human Resources in Organizations
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Sample Questions
Q1) Labor relations is the process of dealing with an organization's entire workforce.
A)True
B)False
Q2) The process of determining the relative value of jobs within the organization is known as
A)job analysis.
B)job evaluation.
C)the wage-level decision.
D)the individual wage decision.
E)performance evaluation.
Q3) Deciding to pay your employees the industry average for a particular job is called the ___________________________________ decision.
Q4) The key to individuals managing diversity is A)understanding.
B)empathy.
C)tolerance.
D)communication.
E)all of these.
Q5) Describe the types of errors that can occur in performance appraisal systems.
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Chapter 9: Basic Elements of Individual Behavior in Organizations
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Sample Questions
Q1) Fred is in the Army.He saw a couple major motion pictures that took place in Iraq.They were so inaccurate,he refuses to see another war movie.He now thinks all Hollywood producers are left wing zealots.Fred is using A)stereotyping.
B)conscientiousness.
C)extraversion.
D)introversion.
E)authoritarianism.
Q2) Susan ordered printer ink from Dell.Two of the four items were defective.Susan says she does not like Dell.She was on the phone for an hour trying to get replacements.Susan knows Dell has bad customer service.This reflects the ____________________ component of her attitude about the company.
Q3) When Kavon says,"I am going to quit this company and look for another job," he is expressing the affective component of his attitude toward his work.
A)True
B)False
Q4) The ability of an individual to generate new ideas or to conceive of new perspectives on existing ideas is called ____________________.
Page 11
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Chapter 10: Managing Employee Motivation and Performance
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Sample Questions
Q1) What is the most important idea for managers to remember from equity theory?
A)Over-rewarded employees perform best.
B)Under-rewarded employees perform best.
C)For rewards to motivate employees,employees must perceive them as being fair.
D)Employees must consider their inputs equal to the inputs of their "comparison other."
E)Employees must consider their outcomes equal to the outcomes of their "comparison other."
Q2) Brad feels excluded,like he is always the last to know things at work.His work is not meeting his belongingness needs.
A)True
B)False
Q3) Kayla is a stage mom.She constantly pushes her daughter to audition and perform.Jane,her daughter,does not like it.Jane does not have goal
Q4) Aiden's goal is to be a millionaire by age thirty.According to goal-setting theory,his behavior is the result of his conscious goals and intentions.
A)True
B)False
Page 12
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Chapter 11: Leadership and Influence Processes
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Sample Questions
Q1) In the Ohio State studies,employees of supervisors who ranked ____ on initiating structure were ____ performers and expressed ____ levels of satisfaction.
A)high; poor; low
B)high; high; low
C)low; high; low
D)low; poor; high
E)None of these.
Q2) Which of the following best represents the view of political behavior in organizations that is most commonly held by individuals?
A)"It is good for organizations because it makes them tougher competitors."
B)"It can be good or bad for organizations,depending on the manager's intentions."
C)"It's bad for organizations but necessary for managers to get ahead."
D)"It's bad for the people who engage in it but has good outcomes for organizations."
E)None of these.
Q3) A manager might have ____________________ power,but it is more likely to be associated with leadership.
Q4) All managers have ____________________ power.
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Chapter 12: Communication in Organizations
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Sample Questions
Q1) A drawback to ____________________ communication is the receiver might forget part of the message.
Q2) Discuss three of the organizational barriers to communication.Then,give one business example of each and discuss how each of these barriers can be overcome in communication within organizations.
Q3) The EPA was considering two different sticker designs for auto fuel-economy.One design included a letter grade A+ to D,but it was argued that the letter grade fell short because it is imbued with memories people have of school.Others argued that it was simple and easy to understand.They have the organizational barrier
A)semantics.
B)information overload.
C)status difference.
D)different perceptions.
E)conflicting signals.
Q4) Expert systems supply everyday users with "instant expertise."
A)True
B)False
Q5) Wi-Fi technology is further extending the impact of ___________________________ technology.
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Chapter 13: Managing Work Groups and Teams
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Sample Questions
Q1) Superordinate goals should stimulate organizational conflict.
A)True
B)False
Q2) Negotiation is a form of conflict resolution.
A)True
B)False
Q3) When the sent role is unclear,the result is
A)intrarole conflict.
B)role dynamics.
C)role ambiguity.
D)storming.
E)interrole conflict.
Q4) From the organization's standpoint,the worst combination of group cohesiveness and group performance norms is low group cohesiveness and low norms.
A)True
B)False
Q5) Teams are a special form of task group.
A)True
B)False
Q6) People join groups for a variety of reasons.List and explain five such reasons.
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Chapter 14: Basic Elements of Control
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Sample
Questions
Q1) When large firms merge,the results are often initially disappointing due to control systems trying to cope with ___________________________________.
Q2) John Hamann began his company making herb vinegars from a recipe his grandmother had given him.As demand grew,he had to buy a large commercial kitchen.Which of the following ratios would a banker have been most interested in before allowing Hamann to borrow $500,000?
A)Liquidity ratios
B)Balance sheet ratios
C)Return on investment
D)Operating ratios
E)Debt ratios
Q3) Preliminary control can be used with ____ resources.
A)human
B)financial
C)physical
D)information
E)All of these.
Q4) ____________________ compares where the organization is to where it is supposed to be.
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Chapter 15: Managing Operations, quality, and Productivity
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Sample Questions
Q1) Only the service sector of the economy has organizations with customer service departments.
A)True
B)False
Q2) Boeing sent change management consultants to a newly acquired company to learn how that company managed change in the past.This is an example of
A)benchmarking.
B)conformance sampling.
C)acceptance sampling.
D)in-process sampling.
E)None of these.
Q3) The type of statistical quality control that involves testing products as they are being made is known as
A)total factor sampling.
B)acceptance sampling.
C)in-process sampling.
D)conformance sampling.
E)None of these.
Q4) Compare and contrast the utility of Apple and the National Park Service.
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