Fundamentals of Management Exam Preparation Guide
Course Introduction
Fundamentals of Management introduces students to the core principles and functions of management within organizations. The course covers essential topics such as planning, organizing, leading, and controlling, while examining the roles and responsibilities of managers in diverse environments. Students explore effective decision-making practices, strategic management, organizational structures, motivation theories, and contemporary challenges in management. Through case studies and practical exercises, the course provides a foundational understanding of how management principles are applied to achieve organizational goals and foster successful team dynamics.
Recommended Textbook
Fundamentals of Management 7th Edition by Ricky
W. Griffin
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15 Chapters
1723 Verified Questions
1723 Flashcards
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Chapter 1: Understanding the Managers Job
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Sample Questions
Q1) Helping the organization to produce its products in a more efficient manner is the proper area of study of ___________________________________.
Answer: operations management
Q2) Managers who are able to see the overall relationships among their organization,its competitors,its suppliers,and the economy are said to have good technical skills.
A)True
B)False
Answer: False
Q3) Traditionally,most businesses in the United States were in the ____________________ sector,but today our society is shifting toward becoming a(n)____________________ economy.
Answer: manufacturing,service
Q4) Even during the recession,there was a shortage of auto mechanics.Employers increased wages to find people willing to use their conceptual skills.
A)True
B)False
Answer: False
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Chapter 2: The Environment of Organizations and Managers
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Sample Questions
Q1) New finance regulations plan to give shareholders the right to vote on executive compensation when executives leave the company.This will decrease the power of A)employees.
B)owners.
C)board of directors.
D)regulators.
E)suppliers.
Answer: C
Q2) When a locally owned restaurant fears new competition from Applebee's or TGIF's,it is experiencing a change in its
A)external environment.
B)internal environment.
C)physical work environment.
D)government regulations.
E)organizational culture.
Answer: A
Q3) Define whistle-blowing and briefly describe the problems that employees who elect to be whistle-blowers may encounter.
Answer: Answer not provided.
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Chapter 3: Planning and Strategic Management
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Sample Questions
Q1) The GE business screen is an expansion of the ideas from
A)the product life cycle.
B)the industry attractiveness matrix.
C)the generic strategy approach.
D)Porter's competitive strategies.
E)the BCG matrix.
Answer: E
Q2) In the BCG matrix,businesses are classified on the basis of the ___________________________________ they hold and the growth rate of that market.
Answer: market share
Q3) Ritz-Carlton opened a hotel outside Tucson.It could use the same program to open a hotel at another location.
A)True
B)False
Answer: False
Q4) Most organizations have a difficult time focusing on weaknesses.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Managing Decision Making
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Sample Questions
Q1) Tim knows he deserves a raise.He talks with HR about his outstanding performance.HR describes what a bad year the company is having and that there is no money for raises.Tim's raise failed the test for ____.
A)consequences
B)bounded rationality
C)satisficing
D)escalation of commitment
E)feasibility
Q2) According to the concept of bounded rationality,decision makers are limited by
A)less than complete information.
B)their values.
C)their habits.
D)limited time.
E)All of these.
Q3) The administrative model of decision making describes how decisions are actually made as opposed to prescribing how they should be made.
A)True
B)False
Q4) Compare and contrast the two types of decisions.
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Chapter 5: Entrepreneurship and New Venture Management
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Sample Questions
Q1) The Murrell family,parents and five sons,founded Five Guys burger restaurants.Twenty-six years later they still run the company.They are
Q2) Which of the following is a role performed by successful small businesses?
A)Creation of new jobs
B)Development of new management techniques
C)Providing capital for expansion of large businesses
D)Inventory storage
E)Development of new management theories
Q3) The most common source of financing for entrepreneurs is bank loans because they require the least amount of work.
A)True
B)False
Q4) The strong presence of small businesses in the United States is not typical of the rest of the mature economies in the world.
A)True
B)False
Q5) Entrepreneurial business ____________________,more than business size accounts for most new job creation.
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Chapter 6: Organization Structure and Design
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Sample Questions
Q1) The conglomerate form of organization design is typically used by a firm that owns multiple related businesses.
A)True
B)False
Q2) In schools math,English,science and social studies departments operate separately.Student test scores in each area are gathered to evaluate the effectiveness of the school.What level of interdependence does this represent?
A)Pooled
B)Complex
C)Reciprocal
D)Sequential
E)Multiple
Q3) Wankyo requires each of his subordinates to get his approval before making any final decisions.Wankyo's work group is highly centralized.
A)True
B)False
Q4) A(n)____________________ organization is one with little or no formal structure.
Q5) Compare and contrast team,virtual,and learning organizations.
Q6) The bureaucratic model of organization design is based on what assumptions?
Page 8
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Chapter 7: Organization Change and Innovation
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Sample Questions
Q1) A supplier raising the price for an important component forces the organization to change its product design.This is an example of a(n)____________________ force for change.
Q2) For years,Siemens has averaged twenty-six patents a day.The ____________________ supports innovation.
Q3) Reengineering represents a managerial innovation.
A)True
B)False
Q4) Describe the types of change that followed 9 / 11 / 2001.Give an example of each.
Q5) The CEO retired abruptly.Her replacement will not be announced until a thorough search is completed.In the meantime,managers are playing it safe.As a result of ____,the managers are resistant to change.
A)feelings of loss
B)different perceptions
C)participation
D)facilitation
E)uncertainty
Q6) BP's response to the oil spill is an example of ____________________ change.
Q7) Name and define the three intrapreneurial roles in large organizations.
Page 9
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Chapter 8: Managing Human Resources in Organizations
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Sample Questions
Q1) A(n)___________________________________ provides the applicant with a real picture of what it would be like to perform the job that the organization is trying to fill.
Q2) About two decades ago,HRM was relegated to second-class status in many organizations and it has remained there.
A)True
B)False
Q3) The key to individuals managing diversity is
A)understanding.
B)empathy.
C)tolerance.
D)communication.
E)all of these.
Q4) A ____________________ worker is a person who works for an organization on something other than a permanent or full-time basis.
Q5) Inflating credentials on a job application is ok.
A)True
B)False
Q6) Describe affirmative action and passive nondiscrimination.
Page 10
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Chapter 9: Basic Elements of Individual Behavior in Organizations
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Sample Questions
Q1) The ability of an individual to generate new ideas or to conceive of new perspectives on existing ideas is called ____________________.
Q2) Harrison wants to lose weight,but he eats salty snacks because he likes them.He is experiencing cognitive dissonance.
A)True
B)False
Q3) Jill observes that relationships are very important to Christine.Christine will go out of her way to help others.Christine is late for a meeting with Jill.Jill thinks the delay is due to Christine's generous spirit.Jill used
A)attribution.
B)stereotyping.
C)selective perception.
D)perception.
E)cognitive dissonance.
Q4) Describe the worst job you ever had.What made it a bad person-job fit?
Q5) What is a psychological contract? Do people have psychological contracts with their place of worship? If yes,what are they? If no,why not?
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Q6) When an individual does not show up for work it is called
Chapter 10: Managing Employee Motivation and Performance
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Sample Questions
Q1) Smart people sometimes do dumb things that lead to public disgrace or prison time,for example,cheating on their taxes.Use Maslow's hierarchy of needs theory to explain that type of behavior.
Q2) One method of strengthening a behavior is extinction.
A)True
B)False
Q3) Brad feels excluded,like he is always the last to know things at work.His work is not meeting his belongingness needs.
A)True
B)False
Q4) One step in behavior modification is to determine what rewards subordinates desire most and to tie those desired rewards to desired performance.If supervisors simultaneously ignore the unwanted behavior,then the behavior modification is centered around
A)avoidance and positive reinforcement.
B)avoidance and extinction.
C)positive reinforcement and extinction.
D)punishment and extinction.
E)None of these.
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Chapter 11: Leadership and Influence Processes
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Sample Questions
Q1) All managers have ____________________ power.
Q2) One of the factors that comprises what Fiedler refers to as "situational favorableness" is task structure.
A)True
B)False
Q3) According to Fiedler,a low LPC score means that you show your concern with the relationship by providing direction to subordinates and getting the job done.
A)True
B)False
Q4) When an organization promotes someone,it sends a signal to everyone that the person is competent.This gives the person _____ power.
A)legitimate.
B)technological.
C)expert.
D)referent.
E)coercive.
Q5) Way is a researcher with advanced degrees.He has referent power.
A)True
B)False
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Chapter 12: Communication in Organizations
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Sample Questions
Q1) An ESS differs from a MIS because an ESS operates with higher-level data and serves higher-level managers than does a MIS.
A)True
B)False
Q2) When is e-mail an inappropriate form of communication?
Q3) Which of the following individual skills for improving communication is probably most important?
A)Developing good listening skills
B)Being sensitive to the sender's point of view
C)Being aware of meanings that other people assign to words
D)Asking appropriate questions
E)Being patient
Q4) Wi-Fi technology is further extending the impact of ___________________________ technology.
Q5) What is the difference between "communication" and "effective communication"?
A)Transmission channel used
B)Level of information
C)Consistency of meaning
D)Information technology involved
E)Number of people involved
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Chapter 13: Managing Work Groups and Teams
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Sample Questions
Q1) State University has 106 professors.Ninety-eight of them are democrats.The eight republicans are all in the same department,which gets ostracized by the others.This example shows pressure for
A)norm conformity.
B)group cohesiveness.
C)norm generalization.
D)norm variation.
E)role reversal.
Q2) Which of the following represents major areas of conflict within organizations?
A)Conflict between individuals
B)Conflict between groups
C)Conflict between the organization and its environment
D)All of these.
E)Only conflict between individuals and conflict between groups.
Q3) When oil companies earned record profits,consumers cried foul because prices were high at the gas pump.This represents a conflict between the organization and its
Q4) People join groups for a variety of reasons.List and explain five such reasons.
Q5) Describe two groups you belong to.Why did you join them?
Q6) Identify and define the five types of teams and groups in organizations.
Page 15
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Chapter 14: Basic Elements of Control
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Sample Questions
Q1) Two years after purchasing a home,Victor received a check in the mail from his attorney.An accountant had found a discrepancy.The accountant conducted a(n) A)internal audit.
B)debt audit.
C)cash flow audit.
D)balance audit.
E)liquidity audit.
Q2) The budget that deals with cash income and cash expenditures is known as a(n)____________________ budget.
Q3) An operating budget is a budget that allocates available machine hours to various products to be produced.
A)True
B)False
Q4) Strategic control is primarily the responsibility of ____________________ executives.
Q5) Quality control is one type of ____________________ control.
Q6) Budgets provide yardsticks for measuring performance. A)True B)False
Page 16
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Chapter 15: Managing Operations, quality, and Productivity
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Sample Questions
Q1) Current thinking about the relationship between productivity and quality is that there is an indirect relationship between the two factors.
A)True
B)False
Q2) Describe why we should be concerned about productivity.What reasons have been given for the slowdown in productivity in the US compared to the rest of the world?
Q3) Quality and productivity have become major determinants of business success or failure today and are central issues in managing organizations.
A)True
B)False
Q4) The controller is responsible for buying the materials needed to create products or services.
A)True
B)False
Q5) ____________________ accelerated during World War II due to a shortage of skilled labor.
Q6) Bassett furniture company is an example of a(n)____________________ company.
Q7) Describe what role speed performs as a total quality management (TQM)tool.
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