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Fundamentals of Management Exam Practice Tests - 975 Verified Questions

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Fundamentals of Management Exam Practice Tests

Course Introduction

Fundamentals of Management provides an in-depth introduction to the core principles and practices essential for effective organizational management. The course covers key concepts such as planning, organizing, leading, and controlling, while emphasizing decision-making, strategic thinking, and problem-solving in dynamic business environments. Students will explore the roles and responsibilities of managers, learn about motivation theories, leadership styles, team dynamics, communication, and ethical considerations in management. By the end of the course, students gain foundational knowledge and practical insights to prepare for advanced studies or entry-level management roles.

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Understanding Management 10th Edition by

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Chapter 1: The World of Innovative Management

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Sample Questions

Q1) If a manager finds a severe decline in employee morale and direction,he or shemay need to spend more time in the _____ role.

A)negotiator

B)resource allocator

C)figurehead

D)monitor

E)leader

Answer: E

Q2) Of all management duties,one of the things managers like the least is:

A)financial planning.

B)controlling activities.

C)planning for future decisions.

D)handling paperwork.

E)networking.

Answer: D

Q3)

TheHawthornestudiesledtotheearlyconclusionthatpositivehumanrelationscanleadtosigni ficantlyhigherperformance.

A)True

B)False

Answer: True

Page 3

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Chapter 2: The Environment and Corporate Culture

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Sample Questions

Q1) Which of the following cultures values and rewards a methodical,rational,orderly way of doing things?

A)Achievement culture

B)Involvement culture

C)Accomplishment culture

D)Consistency culture

E)Adaptability culture

Answer: D

Q2) An object,act,or event that conveys meaning to others is known as a(n)_____.

Answer: symbol

Q3) When Miami Herald launches a Spanish-language newspaper,El Nuevo Herald,with articles emphasizing Hispanic,Cuban,and Latin American news and sports,it is responding to changes in _____ environment.

A)sociocultural

B)technological

C)economic

D)supply chain

E)geographic

Answer: A

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Chapter 3: Managing in a Global Environment

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Sample Questions

Q1) A multinational corporation typically receives at least _____ percent of its total sales revenues from outside the parent's home country.

Answer: 25 twenty-five twenty five

Q2) Because of cheap labor,most international business firms are headquartered in the less developed countries of Asia and South America. A)True

B)False

Answer: False

Q3) The estimated 2010 misery index figures suggest significantly less misery for almost every country as compared to figures at the beginning of the century.

A)True

B)False

Answer: False

Q4) In a(n)_____,people use communication primarily to exchange facts and information.

Answer: low-context culture

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Chapter 4: Managing Ethics and Social Responsibility

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Sample Questions

Q1) The moral agent is an individual who must make an ethical choice in an organization.

A)True

B)False

Q2) A(n)_____ is any group within or outside the organization that has an interest or investment in the organization's performance.

Q3) Most ethical dilemmas in business involve a conflict between stakeholders and shareholders.

A)True

B)False

Q4) The thinking underlying the domain of ____ is the closest to the justice approach.

A)social responsibility

B)free choice

C)law

D)discretionary responsibility

E)ethics

Q5) _____ justice requires that rules should be clearly stated and consistently and impartially enforced.

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Chapter 5: Planning and Goal Setting

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Sample Questions

Q1) When top executives work with managers in major divisions or departments to develop their own goals and plans,it is known as _____ planning.

A)interdepartmental

B)crisis

C)focus

D)decentralized

E)competitive

Q2) In the BCG matrix,the dog has _____ market share and _____ business growth rate.

Q3) The essence of formulating strategy is choosing how the organization will conform to become like its key competitors in the industry.

A)True

B)False

Q4) One of the biggest benefits of planning is that,in turbulent environments,plans create greater organizational flexibility.

A)True

B)False

Q5) _____ is a method whereby managers and employees define goals for every department,project,and person and use them to monitor subsequent performance.

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Chapter 6: Managerial Decision Making

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Sample Questions

Q1) _____ decision making involves a commitment to making more informed and intelligent decisions based on the best available facts and evidence.

Q2) _____ is the willingness to undertake risk with the opportunity of gaining an increased payoff.

Q3) List the three guidelines of innovative group decision-making in today's businesses.

Q4) List four of the eight questions Kepner and Tregoe recommend that managers ask when diagnosing and analyzing causes.

Q5) All of the following are cognitive biases that can affect manager's judgment,except:

A)being influenced by initial impressions.

B)justifying past decisions.

C)seeing what you don't want to see.

D)perpetuating the status quo.

E)overconfidence.

Q6) Managers will frequently look for new information that contradicts their instincts or original point of view.

A)True

B)False

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Chapter 7: Designing Organization Structure

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Sample Questions

Q1) The _____ is the number of employees reporting to a supervisor.

Q2) Louise works in the manufacturing department at Ice Sculptures.The work in Louise's department is low in task specialization.As a result,Louise:

A)usually performs a single task.

B)does a variety of tasks and activities.

C)is often bored.

D)is rarely challenged.

E)generally goofs-off.

Q3) Quick response to external changes is an advantage of vertical functional structure. A)True B)False

Q4) _____ is the process managers use to transfer authority and responsibility to positions below them in the hierarchy.

Q5) A(n)_____ is a temporary team designed to solve a short-term problem involving several departments.

Q6) Certainty in the environment is usually associated with decentralization. A)True B)False

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Chapter 8: Managing Change and Innovation

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Sample Questions

Q1) Describe the tactics for overcoming resistance to change.

Q2) _____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

Q3) The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

A)True

B)False

Q4) Two possible tactics for overcoming resistance to change are coercion and negotiation.

A)True

B)False

Q5) Confrontation,authoritarianism,and disciplined exploration are characteristics of the creative individuals.

A)True

B)False

Q6) A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called _____.

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Chapter 9: Managing Human Resources and Diversity

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Sample Questions

Q1) The traditional dimension of diversity can be acquired or changed throughout one's lifetime.

A)True

B)False

Q2) _____ refers to the economic value of the knowledge,experience,skills,and capabilities of employees.

Q3) A culture that accepts only one way of doing things and one set of values and beliefs is called a(n)_____.

Q4) _____ is a psychological experience of a person who,usually engaged in a task,is aware of a stereotype about his or her identity group suggesting he or she will not perform well on that task.

A)Typecast threat

B)Discriminatory threat

C)Labeling

D)Stereotype threat

E)Classified threat

Q5) Define discrimination and affirmative action.

Q6) _____ are people who work for an organization,but not on a permanent or full-time basis.

Page 11

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Chapter 10: Understanding Individual Behavior

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Sample Questions

Q1) Teresa is highly imaginative and an artistically sensitive individual who displays a high degree of creativity.According to the Big Five personality factors,these qualities describe her openness to experience.

A)True

B)False

Q2) Self-management is NOT a component of emotional intelligence.

A)True

B)False

Q3) The tendency to underestimate the influence of external factors on another's behavior and to overestimate the influence of internal factors is called the ______.

Q4) Research shows that _____are predisposed to being pragmatic,capable of lying to achieve personal goals,more likely to win in win-lose situations,and more likely to persuade than be persuaded.

A)high introverted individuals

B)high authoritarians

C)high Machs

D)low extroverted individuals

E)low Machs

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Chapter 11: Leadership

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Sample Questions

Q1) Power resulting from a leader's special knowledge or skill regarding the tasks performed by followers is referred to as _____.

Q2) A contingency approach to leadership that links the leader's behavioral style with the task readiness of subordinates is called the _____.

Q3) In a recent study,it was found that men were more capable of motivating others and listening than women.

A)True

B)False

Q4) Beth,a middle manager at Heather's Handbags,uses threats and punishments as ways of influencing the behavior of his subordinates.Which of the following sources of power is Beth relying on?

A)Reward power

B)Coercive power

C)Expert power

D)Referent power

E)Personal power

Q5) Influence means that the relationship among people is passive.

A)True

B)False

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Chapter 12: Motivating Employees

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Sample Questions

Q1) The implication of the two-factor theory for managers is clear.Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

A)True

B)False

Q2) _____ is the degree to which the worker has freedom,discretion,and self-determination in planning and carrying out tasks.

Q3) Daisy tried to apply the job characteristics model to her workforce,but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

A)Some of her employees are lazy.

B)Some of her employees are low in growth-need strength.

C)Some of her employees have a low need for power.

D)All of her employees have high growth-needs.

E)Some of her employees have low affiliation needs.

Q4) Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

Q5) _____ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

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Chapter 13: Managing Communication

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Sample Questions

Q1) The amount of information that can be transmitted during a communication episode is known as _____.

Q2) In a(n)_____ network,individuals can communicate freely with other team members.

Q3) Team members,in decentralized networks,must communicate through one individual to solve problems or make decisions.

A)True

B)False

Q4) Formal _____ includes messages that flow from the lower to the higher levels in the organization's hierarchy.

Q5) List the three formal communication channels found in organizations.

Q6) Selina is meeting with her subordinate Mike for his annual performance review.At the end of the review,Mike tells Selina that he is confused about some things she said.By asking Selina to explain certain things in more detail,Mike is engaging in which component of the communication process?

A)Selecting a channel

B)Sifting through noise

C)Providing feedback

D)Encoding the message

E)Decoding the message

Page 15

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Chapter 14: Leading Teams

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Sample Questions

Q1) The _____ style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

Q2) Jessica has just been appointed leader of a new work team in her organization.She is wondering what to do at her first meeting with the group.Which of the following would you suggest?

A)She should waste little time; get the team focused on the task.

B)She should help the team clarify roles and responsibilities.

C)She should allow time for team members to become acquainted with one another; allow for informal social interaction.

D)She should let someone else worry about this since she is the leader.

E)She should propose to disband the team.

Q3) _____ is defined as the extent to which members are attracted to the team and motivated to remain in it.

Q4) The forming stage of team development is characterized by:

A)the establishment of order and cohesion.

B)cooperation.

C)problem solving.

D)orientation.

E)conflict.

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Chapter 15: Managing Quality and Performance

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Sample Questions

Q1) TQM tends to be most successful when it enriches jobs and improves employee motivation.

A)True

B)False

Q2) The highest total number of ISO 9000 certifications is held in:

A)the United States.

B)South America.

C)Europe.

D)China.

E)Africa.

Q3) Bottom-up budgeting is a process in which lower level managers anticipate their department's resource needs and pass them up to top management for approval.

A)True

B)False

Q4) The implementation of a large number of small,incremental improvements in all areas of the organization on an ongoing basis is referred to as _____.

Q5) _____ control uses cultural values,traditions,shared beliefs,and trust to generate compliance with organizational goals.

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