Fundamentals of Management Exam Bank
Course Introduction
Fundamentals of Management introduces students to the essential principles and practices involved in managing organizations effectively. The course covers key topics such as planning, organizing, leading, and controlling, as well as decision-making, team dynamics, motivation, and communication skills. Students will explore the roles and responsibilities of managers in both traditional and contemporary organizations and learn how external and internal factors influence managerial strategies. Through case studies and practical examples, learners will develop a foundational understanding of management concepts and the skills required to succeed in a managerial role in todays dynamic business environment.
Recommended Textbook
Fundamentals of Management Essential Concepts and Applications 10th Edition by Stephen P.
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19 Chapters
2671 Verified Questions
2671 Flashcards
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Chapter 1: Managers and Management
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?
A)team leader
B)top manager
C)department head
D)project leader
Answer: B
Q2) A common factor that all managers face in today's world is the ________.
A)changing nature of work
B)lagging development of technology
C)demand to move to a production based economy
D)boredom of employees
Answer: A
Q3) Which of the following is a common myth about the study of management?
A)Management is just common sense.
B)Managers need to be well disciplined in all of the business areas.
C)Managers are found in all types of organizations, large and small.
D)Many of today's managers are minorities.
Answer: A
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Chapter 2: The Management Environment
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143 Flashcards
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Sample Questions
Q1) Three important things to know about organizational culture is that it is 1)perceived, 2)descriptive, and 3)________.
A)consistent
B)shared
C)ethical
D)visible
Answer: B
Q2) Which of the following is NOT a common way in which corporate cultures are transmitted to employees?
A)stories
B)informal rituals
C)formal culture meetings
D)symbols
Answer: C
Q3) Today's managers must learn to cope with a greater level of change than those of the past.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Integrative Managerial Issues
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149 Flashcards
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Sample Questions
Q1) John Deere is an example of a multidomestic company.
A)True
B)False
Answer: True
Q2) A global corporation ________.
A)centralizes management in a single home country
B)decentralizes management so that each local country's operation is managed locally
C)decentralizes management so there is no single home location
D)has two main management locations located on different sides of the globe
Answer: A
Q3) A game company in Thailand wants TJ Soft to join it and work together to create a new game that bears the brand name of both companies.What would be an appropriate approach for this venture?
A)global strategic alliance
B)licensing agreement
C)joint venture
D)franchise
Answer: A
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Chapter 4: Foundations of Decision Making
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150 Flashcards
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Sample Questions
Q1) Decision making begins with ________.
A)selecting alternatives
B)identifying decision criteria
C)identifying a problem
D)eliminating false alternatives
Q2) In allocating weights to the decision criteria, which of the following is most helpful to remember?
A)All weights must be the same.
B)The total of the weights must equal 100.
C)The high score should be a 10, and no two criteria should be assigned the same weight.
D)Assign the most important criterion a score, and then assign weights against that standard.
Q3) It is assumed that in most cases the decisions of all managers are limited by ________.
A)greed and short-sightedness
B)having too much information
C)not being able to analyze all information for all alternatives
D)not being able to act rationally or in the best interests of their organization
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Page 6
Chapter 5: Foundations of Planning
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Sample Questions
Q1) Tactical plans are operational plans that identify ________.
A)overall organizational goals
B)how overall goals are to be achieved
C)the mission of an organization
D)specific goals for accomplishing a specific objective
Q2) Two companies that both sell fine timepieces combine.What are they doing?
A)diversifying, because they both sell the same products
B)integrating vertically, because they both sell the same products
C)integrating vertically in a backward direction, because they are sharing distribution
D)integrating horizontally, because they both sell similar products
Q3) You are thinking of buying a tortilla factory in a nearby state.This action would be an example of ________.
A)forward vertical integration
B)horizontal integration
C)backward vertical integration
D)forward diversification
Q4) In a short essay, identify criticisms of formal planning.
Q5) In a short essay, discuss Porter's differentiation strategy.
Q6) In a short essay, discuss environmental scanning and competitive intelligence.
Page 7
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Chapter 6: Organization Structure
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146 Flashcards
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Sample Questions
Q1) A ________ subcontracts part of a project to outside suppliers.
A)virtual organization
B)boundary organization
C)matrix structure
D)network organization
Q2) A mechanistic organization is bureaucratic and hierarchical.
A)True
B)False
Q3) As the number of employees in an organization grows, structure tends to become more ________.
A)bureaucratic
B)informal
C)decentralized
D)relaxed
Q4) Staff managers have authority over ________.
A)special support employees only
B)line managers
C)middle managers
D)the person above them in the chain of command
Q5) In a short essay, describe the characteristics of a divisional structure.
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Chapter 7: Managing Human Resources
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144 Flashcards
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Sample Questions
Q1) For the most part, ________ are involved in HR decisions within their own department or unit.
A)very few managers
B)some managers
C)most managers
D)all managers
Q2) An accept error involves not hiring an employee who could have performed well in a job.
A)True
B)False
Q3) Recruitment is the process of ________.
A)hiring from outside the organization
B)locating, identifying, and attracting potential employees
C)assessing the national, international, and local labor market
D)hiring from inside the organization
Q4) An accept error occurs when an applicant ________.
A)who is hired performs poorly on the job
B)who is not hired would have performed well on the job
C)who is not hired is hired by another firm
D)who is hired performs adequately on the job
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Chapter 8: Managing Change and Innovation
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153 Flashcards
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Sample Questions
Q1) Which of the following is an organizational structure change?
A)the building of a new workshop
B)resentment of bosses by employees
C)a new way to package chocolate cake
D)changing who reports to whom
Q2) The most popular OD efforts involve cooperation and these kinds of activities.
A)individual interactions
B)group interactions
C)group assessment
D)individual assessment
Q3) Organization development (OD)helps employees ________.
A)deal with planned change
B)deal with unplanned change
C)avoid unpleasant change
D)avoid all types of change
Q4) An employee who feels pressure to keep pace with work quotas is experiencing task demand stress.
A)True
B)False
Q5) In a short essay, explain the three types of organizational change.
Page 10
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Chapter 9: Foundations of Individual Behavior
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Sample Questions
Q1) Attitudes are evaluative statements concerning objects, people, or events.
A)True
B)False
Q2) The sensing versus intuition scale on the Myers-Briggs Type Indicator® determines whether a person is oriented ________.
A)outwardly or inwardly
B)toward gathering data or the big picture
C)logically or emotionally
D)toward planning or flexibility
Q3) In a short essay, explain how managers can shape behavior using positive and negative reinforcement.
Q4) The Bell Labs and Air Force studies have shown that emotional intelligence is ________ job performance.
A)not important to
B)almost as important as academic intellect in
C)equally important as academic intellect in
D)more important than academic intellect in
Q5) In a short essay, list and discuss the five personality traits of the Big Five Model of personality.
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Chapter 10: Understanding Groups and Managing Work Teams
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151 Flashcards
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Sample Questions
Q1) Team efficacy is a measure of how ________ a team is.
A)efficient
B)cooperative
C)confident
D)skilled
Q2) Asch's findings show that ________ cultures tend to be more conformist than North American cultures.
A)individualistic
B)capitalistic
C)collectivistic
D)affluent
Q3) In a short essay, describe the characteristics of a problem-solving team.
Q4) The use of work teams creates the potential for an organization to generate
A)greater outputs with greater inputs
B)fewer outputs with fewer inputs
C)greater outputs with fewer inputs
D)fewer outputs with greater inputs
Page 12
Q5) In a brief essay, discuss how managers can use rewards to shape team behavior.
Q6) In a short essay, describe the characteristics of cross-functional teams.
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Chapter 11: Motivating and Rewarding Employees
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Sample Questions
Q1) According to Maslow, a person stranded on a desert island would ________ before he or she worried about making weapons.
A)look for other people
B)build a house
C)start a family
D)establish his or her status on the island
Q2) According to Herzberg, which of the following is considered a motivator?
A)pay
B)working conditions
C)hygiene factors
D)responsibility
Q3) Piece-rate pay plans, wage incentive plans, profit sharing, and lump-sum bonuses are examples of ________ programs.
A)open-book management
B)employee recognition
C)pay-for-performance
D)rewards
Q4) In a short essay, describe and discuss the job characteristics model.
Q5) In a short essay, describe how managers might motivate contingent workers.
Q6) In a short essay, discuss the equity theory.
Page 14
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Chapter 12: Leadership and Trust
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Sample Questions
Q1) Fiedler concluded that task-oriented leaders tended to perform better in highly favorable situations and worse in highly unfavorable situations.
A)True
B)False
Q2) A leader is someone who has managerial authority and can influence others.
A)True
B)False
Q3) A participative leadership style works well with subordinates who ________.
A)have little faith in their own ability
B)are having work group conflicts
C)have an external locus of control
D)have an internal locus of control
Q4) Which of the following is NOT a reason that the importance of trust has increased in today's business climate?
A)Job performance is related to trust.
B)Job satisfaction is related to trust.
C)Only 60 percent of U.S. employees trust their leaders.
D)Downsizing has eroded the faith that workers have in their leaders.
Q5) In a short essay, describe the University of Iowa leadership studies.
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Chapter 13: Managing Communication and Information
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Sample Questions
Q1) In a short essay, explain how filtering can serve as a barrier to effective communication.
Q2) This is the PRIMARY reason for why managers often travel long distances to have a face-to-face meeting with someone.
A)It shows respect.
B)Most communication is done through body language.
C)Other forms of communication have security concerns.
D)It communicates a sense of power, rank, and mobility.
Q3) A listener's summary of a speaker's words shows that the listener did not correctly understand the message.Which of the following must be true?
A)The speaker used clear, simplified language.
B)The listener failed to use active listening.
C)The speaker failed to send a clear message, the listener failed to receive the message properly, or both the speaker and listener failed to communicate properly.
D)The speaker sent a clear message, but the listener failed to receive the message properly due to poor listening, jumping to conclusions, or relying on preconceived notions about the speaker.
Q4) In a short essay, explain how gender can affect communication.
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Page 16
Chapter 14: Foundations of Control
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Sample Questions
Q1) This kind of performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.
A)written report
B)MBWA
C)oral report
D)statistical report
Q2) A spell-checker that corrects words as you type in a word processing program is an example of feedforward control.
A)True
B)False
Q3) A company looks at its expenses and finds that its payments to freelancers increased significantly over the past few months, exceeding the budget by 25 percent.This is an example of ________.
A)using a budget for planning
B)using data to confirm a budget
C)justifying expenses with a budget
D)using a budget for monitoring and controlling
Q4) In a short essay, describe feedforward control and give an example of its use.
Q5) In a short essay, describe the third step in the control process.
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Chapter 15: Operations Management
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Sample Questions
Q1) Organizational processes in value chain management refer to how work is done.
A)True
B)False
Q2) After World War II, managers in the U.S.firms began to focus on manufacturing rather than finance and marketing.
A)True
B)False
Q3) ISO 9000 is a series of standards that ensure that products ________.
A)are of minimal quality
B)conform to customer requirements
C)conform to industry rules
D)exceed government requirements
Q4) The durability an expensive pair of shoes provides has value since ________ are willing to ________ it.
A)suppliers; provide B)customers; pay for
C)manufacturers; make D)managers; plan for
Q5) In a short essay, define and discuss quality control in an organization.
Q6) In a short essay, explain what value chain management is.
Page 18
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Chapter 16 : History Module
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Sample Questions
Q1) To avoid problems in their personal lives, entrepreneurs need to become excellent time managers and ________.
A)treat all needs equally
B)prioritize what needs to be done
C)wait to see what needs can be ignored
D)handle all needs long before they are needed
Q2) Besides being innovative in some way, a second defining characteristic of an entrepreneurial venture is that it is ________.
A)small in size
B)focused on growth
C)dedicated to quality
D)original and creative
Q3) Once an entrepreneurial venture is actually up and running, the entrepreneur switches to a ________ role.
A)managerial
B)ceremonial figurehead
C)background
D)subordinating
Q4) In a short essay, describe how an entrepreneur is like a jazz band leader.
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Chapter 17: Quantitative Module
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Sample Questions
Q1) These organizations were the first to employ the ideas of quality experts such as W.Edwards Deming and Joseph M.Duran.
A)Japanese companies
B)Chinese companies
C)American companies
D)Canadian companies
Q2) A manager might turn to organizational behavior research when he or she has problems ________.
A)controlling costs
B)with budgets
C)with scheduling
D)building employee trust
Q3) The Industrial Revolution is largely credited with ushering in the birth of ________.
A)the corporation
B)fair pay for workers
C)craftsmanship
D)fair treatment for workers
Q4) In a short essay, discuss scientific management.
Q5) In a short essay, describe the contingency approach to management.
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Chapter 18: Career Module
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Sample Questions
Q1) In a short essay, explain how carrying costs and ordering costs change with order size in EOQ (economic order quantity)analysis.
Q2) A company has a current ratio of 0.85 to 1.What should a manager in the company worry about?
A)The company has too many assets and is not using them efficiently.
B)The company has too much inventory.
C)The company may start to have trouble paying salaries.
D)The company is paying salaries that are too high.
Q3) Which of the following would cause a well-run company to become highly leveraged?
A)when the money that the company can earn investing the money that it borrows is equal to the cost of borrowing
B)when the money that the company can earn investing the money that it borrows is significantly less than the cost of borrowing
C)when the money that the company can earn investing the money that it borrows is significantly greater than the cost of borrowing
D)when the money that the company can earn investing the money that it borrows is equal to more than half of the cost of borrowing
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Chapter 19: Entrepreneurship Module
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Sample Questions
Q1) Explain how networking helps people accomplish career goals.
Q2) Which job might require the highest level of interpersonal skills?
A)electrician
B)research scientist
C)teacher
D)fashion designer
Q3) Most jobs do not require interpersonal skills.
A)True
B)False
Q4) In today's business climate, this best describes the commitment a company makes with respect to an employee's full-time, full-benefit job.
A)It is a guaranteed lifetime job.
B)It is a week-to-week arrangement.
C)It is permanent but subject to change at any time.
D)There is no commitment on the part of the company or the employee.
Q5) Employees in today's work world should think of themselves as ________.
A)members of a large, loyal family that will never abandon them
B)pawns who have no power to change or improve their situation
C)free agents who are constantly looking to improve their situation
D)bosses who control their organization
Page 22
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