Fundamentals of Information Technology Test Bank
Course Introduction
This course introduces the foundational concepts of information technology, focusing on both theoretical and practical aspects essential for academic and professional success in the digital age. Topics include computer hardware and software, operating systems, networking principles, internet technologies, data management, cybersecurity basics, and the impact of IT on society. Students will gain hands-on experience with productivity software and develop problem-solving skills through practical assignments, preparing them to use and understand information systems effectively in various contexts.
Recommended Textbook Emerge with Computers v. 5.0 5th Edition by Kenneth Baldauf
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2922 Verified Questions
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Page 2
Chapter 1: Intellectual Property Rights
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Sample Questions
Q1) The DMCA was drafted and passed by the ____.
A) United States
B) World Trade Organization
C) United Nations
D) China
Answer: A
Q2) Due to the ____ of intellectual property,distribution of content is much faster and easier than it was in the past.
A) laws
B) ownership
C) licensing
D) digitization
Answer: D
Q3) The .mp3 file extension signifies that an audio file is protected by digital rights management technology.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Digital Literacy
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Sample Questions
Q1) A general-purpose computer relies on the _____ being used to perform an activity.
A) output
B) storage
C) software
D) literacy
Answer: C
Q2) A computer relies on the combination of _____ and _____ to turn input into output.
A) analog waves,digital waves
B) the Internet,web sites
C) electrical devices,electrical charges
D) hardware,software
Answer: D
Q3) A bit has three states: on,off,and null.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Windows 7 Navigating
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Sample Questions
Q1) To change your desktop background,in the Control Panel,click _____.
A) Desktop Gadgets
B) Ease of Access
C) Background
D) Personalization
Answer: D
Q2) It is important that Windows Update be set to ON and that Windows updates are installed as soon as they become available.
A)True
B)False
Answer: True
Q3) When you click to open the Start menu,the folders shown at the top right are a group of folders referred to as a(n)_____.
A) Start menu
B) library
C) All Programs link
D) Music group
Answer: B
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5
Chapter 4: Computing Platforms
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Sample Questions
Q1) Embedded systems can be found in all of the following EXCEPT _____.
A) air-conditioning systems
B) digital watches
C) cloud computers
D) nuclear power plants
Q2) The most powerful type of computer is a _____.
A) supercomputer
B) distributed database system
C) cloud computer
D) mainframe
Q3) The large tower case that houses a desktop PC's circuit boards is known as the _____.
A) tablet
B) CPU
C) system unit
D) motherboard
Q4) A tablet's key feature is its touch-sensitive display.
A)True
B)False
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Chapter 5: Windows 7 File Management
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Sample Questions
Q1) Files and folders on your computer are the digital equivalents of files and folders you store in a filing cabinet.
A)True
B)False
Q2) You can customize Windows Explorer so that it displays menu commands.
A)True
B)False
Q3) Folders are used to organize related material together in many locations throughout the hard disk.
A)True
B)False
Q4) When you place files inside of files,this is referred to as a file hierarchy.
A)True
B)False
Q5) If the Preview Pane is not visible,which series of steps will make it visible?
A) Organize->Layout->Visible
B) Organize->Preview->Preview Pane
C) Organize->Layout->Preview Pane
D) Organize->Preview->Visible
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Chapter 6: Digital Life
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Sample Questions
Q1) It is a federal crime for a private citizen to use a handheld cell phone while driving an automobile.
A)True
B)False
Q2) Carpal tunnel syndrome can cause ____.
A) a numb sensation in the wrists and hands
B) blurred vision
C) a migraine headache
D) misaligned vertebrae
Q3) The idea of digital etiquette came into being ____.
A) with the advent of chat rooms and electronic mail
B) in 1999
C) with the original DARPANET in 1969
D) when 4G cell phone technology was released
Q4) Each person's digital shadow is ____.
A) the amount of digital information he or she produces in a year
B) the amount of digital information he or she produces in a lifetime
C) the complete list of digital equipment the person encounters in a day
D) the digital information generated about a person by organizations
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Chapter 7: Processing
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Sample Questions
Q1) The speed of the _____ influences how fast the processor can process data.
A) critical transistor
B) storage device
C) software
D) internal clock
Q2) Integrated circuits are also known as _____.
A) monochips
B) macrochips
C) minichips
D) microchips
Q3) In a trend called BYOD (for "bring your own data"),workers are increasingly bringing portable hard drives to work.
A)True
B)False
Q4) A quad-core processor combines four CPUs on one chip to share the workload and speed up processing.
A)True
B)False
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Chapter 8: Windows 8 Navigating
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Sample Questions
Q1) To search for the latest copy of your résumé on your device,use the Search charm and click the Apps option.
A)True
B)False
Q2) Rather than icons,Windows 8 uses _____ to launch applications.
A) the Start menu
B) tiles
C) pods
D) tracks
Q3) Start screen tiles can be moved by dragging them from one location to another.
A)True
B)False
Q4) To view all the apps available on your computer,return to your Start screen and press the Windows key plus the _____ key.
A) A
B) C
C) P
D) Z
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Page 10
Chapter 9: Storage
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Sample Questions
Q1) Magnetic storage is considered permanent storage.
A)True
B)False
Q2) A Blu-ray disc is an example of solid-state storage.
A)True
B)False
Q3) RAM can be inserted into slots on a motherboard to expand storage on some computers.
A)True
B)False
Q4) The process of writing to an optical disc is sometimes called laser-etching.
A)True
B)False
Q5) Which of the following is an example of optical storage?
A) hard disk
B) CD
C) RAM
D) USB drive
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Chapter 10: Windows 8 File Management
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Sample Questions
Q1) When you delete a file from your computer,it is purged from the hard disk and cannot be restored.
A)True
B)False
Q2) You can copy,delete,or rename a file under the _____ tab.
A) Share
B) Send
C) View
D) Home
Q3) Clicking on the Documents folder will display all the drives and computers assigned to your Homegroup network.
A)True
B)False
Q4) A file can be stored to the "cloud" within Office 2013 using the _____.
A) SkyDrive app
B) Homegroup option
C) Share feature
D) Recent Places option
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Page 12
Chapter 11: Input/Output (I/O)
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Sample Questions
Q1) Display size for computer monitors is measured horizontally.
A)True
B)False
Q2) Through the use of _____,pilots can simulate flights without ever leaving the ground.
A) haptic output
B) screen readers
C) mobile devices
D) virtual reality
Q3) Two types of _____ are voice commands and marks on paper.
A) software
B) output
C) input
D) flash
Q4) Large retail stores use _____ terminals to track purchases and inventory.
A) OCR
B) OMR
C) MICR
D) POS
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Chapter 12: Freedom of Speech
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Sample Questions
Q1) A first-person shooter game can place the player in the role of hero or of villain.
A)True
B)False
Q2) Network neutrality is the idea that Internet services should be available to all users with equal priority.
A)True
B)False
Q3) Content-filtering software is designed to help prevent children from viewing inappropriate content.
A)True
B)False
Q4) The challenge of ____ is keeping certain content from a subset of the population without encroaching upon the freedom of adults.
A) decency
B) consumer-generated media
C) traffic shaping
D) censorship
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Chapter 13: Software Development
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Sample Questions
Q1) Both mobile computing and cloud computing have helped software applications evolve.
A)True
B)False
Q2) Clicking or tapping on a(n)____ file will start up a program.
A) executable
B) object
C) library
D) temporary
Q3) The use of logic,algorithms,and programming languages to create instructions for computer hardware is called normalizing.
A)True
B)False
Q4) System software assists computer hardware with the work it is designed to do.
A)True
B)False
Q5) Object-oriented programming languages are no longer used by software developers.
A)True
B)False
Page 15
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Chapter 14: Mac OS X Layout
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Sample Questions
Q1) When you first start up your computer,the only icon on the Desktop is the Recycle Bin.
A)True
B)False
Q2) Spotlight displays only the results you have most recently accessed on the computer,along with other items it thinks are relevant to the search query.
A)True
B)False
Q3) The Finder and Trash icons are always located in the Dock and are easily rearranged or removed.
A)True
B)False
Q4) The Desktop makes up most of the Mac OS X screen and forms the backdrop of the computer.
A)True
B)False
Q5) The option to check for software updates is always available in Mac OS X.
A)True
B)False
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Chapter 15: System Software
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Sample Questions
Q1) Embedded systems are typically required to perform a large variety of tasks.
A)True
B)False
Q2) Mac computers have a reputation of being more stable and secure than Microsoft Windows PCs.
A)True
B)False
Q3) The Apple iPhone gained popularity largely due to its open-source design,which led to the creation of many apps available for iOS.
A)True
B)False
Q4) Through the use of ____,one physical server can run several server operating systems.
A) Windows 8
B) data sharing
C) telecommuting
D) virtual servers
Q5) Virtual machine software is most useful when connecting laptop computers.
A)True
B)False
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Chapter 16: Mac OS X Tools
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Sample Questions
Q1) It is good practice to create user accounts for each individual who uses a computer to keep each person's work separate from that of other computer users.
A)True
B)False
Q2) System Preferences consists of four main rows: Personal,Hardware,_____,and System.
A) Internet and Network
B) Finder
C) Control Flow
D) Other
Q3) To open System Preferences,click the Finder and then select System Preferences from the list.
A)True
B)False
Q4) Under Security you can set up and monitor your ____.
A) Desktop
B) filenames
C) firewall
D) printers
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Chapter 17: Application Software
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Sample Questions
Q1) ____ software is any software designed for personal benefit,including home management,entertainment,and education.
A) Business
B) System
C) Personal
D) Application
Q2) The difference between a cell phone and a smart phone is its ____.
A) connection to the Internet
B) screen size
C) size
D) provider
Q3) Software suites are one form of business software.
A)True
B)False
Q4) Productivity software controls the common hardware functionality on your computer.
A)True
B)False
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Page 19
Chapter 18: Mac OS X File Management
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Sample Questions
Q1) Search results are stored in a Smart Folder.
A)True
B)False
Q2) New folders are created by clicking File and then clicking Create.
A)True
B)False
Q3) Users can change how files and folders appear in the Finder by clicking one of the View options in the Toolbar.
A)True
B)False
Q4) A file's content can be ____ with Quick Look in the Finder without opening the file.
A) stored
B) scanned
C) deleted
D) edited
Q5) Files and folders on your computer are equivalent to paper documents and folders.
A)True
B)False
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Chapter 19: Managing Software
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Sample Questions
Q1) Selecting and managing software is one of the most important responsibilities of a computer user.
A)True
B)False
Q2) ____ has gained popularity as an open-source operating system.
A) Python
B) Windows 8
C) Mac OS X
D) Linux
Q3) A software license defines the permissions,rights,and restrictions provided to the person who purchases a copy of the software.
A)True
B)False
Q4) For operating systems,you should select the ____ update feature in order to protect your system from hackers.
A) file-sharing
B) collaborative
C) manual
D) automatic
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Chapter 20: Privacy
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Sample Questions
Q1) Surveillance cameras in public places are not considered a potential threat to privacy.
A)True
B)False
Q2) ____ is currently dampening the ability of government surveillance to grow.
A) Data transmission speed
B) Lack of funding and personnel
C) The "tech ceiling"
D) The poor quality of satellite images
Q3) The TIA program remains a key component of federal efforts to curtail terrorism and also remains a key concern of privacy advocates.
A)True
B)False
Q4) ____ is a form of traffic shaping.
A) Behavioral marketing
B) Wiretapping
C) Throttling
D) Full transparency
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Page 22
Chapter 21: Internet Technologies
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Sample Questions
Q1) A ____ network is used when a user wants to make his or her computer and others' computers available for access.
A) peer-to-peer
B) client-to-server
C) peer-to-server
D) client-to-peer
Q2) The ____ bill demonstrated the conflict between Internet snooping and Internet user privacy.
A) SOPA
B) IP
C) Freedom
D) WI
Q3) Using the Internet,users are able to store both data and software in the cloud.
A)True
B)False
Q4) Businesses often use VoIP systems to control file sharing on their networks.
A)True
B)False
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Page 23
Chapter 22: Common Application Components
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Sample Questions
Q1) Resize an Office application window by navigating your mouse to the lower-right corner and then ____.
A) double-clicking the resize handle
B) holding down the left mouse button and dragging
C) selecting Resize from the menu
D) none of these
Q2) More than one program can be opened at one time from the Start screen.
A)True
B)False
Q3) In Windows 8,you display the apps listing by ____ on the Start screen and choosing All Apps.
A) right-clicking on a blank space
B) pressing the WIN key
C) pressing the Alt+F4 key combination
D) clicking on the taskbar
Q4) Most groups on a ribbon tab include a small button called a ____.
A) Dialog Box Launcher
B) Tab Group Indicator
C) Quick Access Launcher
D) Group Box Indicator
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Chapter 23: Web Technologies
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Sample Questions
Q1) An HTML tag is displayed inside parentheses.
A)True
B)False
Q2) Publishers use XML to separate data from webpage formatting.
A)True
B)False
Q3) ____ is an object-oriented language that is sometimes used in web programming.
A) Apache
B) RIA
C) Java
D) Ajax
Q4) Safari is an example of a web browser.
A)True
B)False
Q5) Cascading Style Sheets help to provide a consistent design and appearance to a website.
A)True
B)False
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Chapter 24: Working with Files and Documents
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Q1) When your open document shows two pages side-by-side,this most likely indicates that you've set the zoom to a very high percentage.
A)True
B)False
Q2) When Word is first opened,____.
A) a list of your recent documents appears
B) you are asked to apply new program updates
C) the New Template dialog box appears
D) an open spreadsheet appears
Q3) By default,Word saves a document to _____.
A) SkyDrive
B) the Documents Library
C) WordFiles
D) c :
Q4) Use Word's Save button in the Quick Access Toolbar to save an existing document with a new name.
A)True
B)False
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Chapter 25: Cloud Computing
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Sample Questions
Q1) Government agencies have not supported cloud computing due to the lack of ____.
A) Internet connectivity
B) data security
C) funding
D) server resources offered
Q2) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.
A)True
B)False
Q3) The online retailer ____ is one of the largest suppliers of cloud services.
A) Outsource.com
B) Amazon.com
C) Microsoft.com
D) Intel.com
Q4) Through the use of ____ and other technology,software applications are able to run directly through a web browser window.
A) HTML
B) CSS
C) IDE
D) JavaScript
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Chapter 26: Common Editing Functions
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Sample Questions
Q1) In Office applications,the Mini toolbar options are also available on the HOME tab.
A)True
B)False
Q2) To initially display Word's ____,first select some text,and then hover the pointer over the highlighted text.
A) Quick Access Toolbar
B) Mini Toolbar
C) HOME tab
D) Click menu
Q3) After you click a Word document's hyperlink,it changes from ____.
A) purple to blue
B) blue to maroon
C) blue to purple
D) purple to red
Q4) A hyperlink's ScreenTip includes directions for how to change the link.
A)True
B)False
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Chapter 27: Web Resources
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Sample Questions
Q1) A search engine attempts to catalog every webpage by topic through the use of a
A) spider
B) petabyte
C) shield
D) tracker
Q2) Instant messaging (IM)is an example of asynchronous communication.
A)True
B)False
Q3) A popular financial service on the web that supports mobile payment transactions is
A) Kiva
B) The Motley Fool
C) PayPal
D) TaxACT
Q4) Distance education can offer students a way of working through class material on a flexible schedule.
A)True
B)False
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Chapter 28: Common Formatting Functions
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Sample Questions
Q1) Fonts are measured in points.
A)True
B)False
Q2) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True
B)False
Q3) Clicking the ____ button allows you to control the amount of space between paragraphs.
A) Line and Paragraph Spacing
B) Paragraph Alignment
C) Justify Spacing
D) Line Setting
Q4) The Paragraph group on the HOME tab has four options for working with lists.
A)True
B)False
Q5) A palette provides the same functionality as a gallery.
A)True
B)False
30
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Chapter 29: Working with Graphics
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Sample Questions
Q1) To access pictures from your SkyDrive to insert in your document,just click the _____ button.
A) Cloud
B) Online Pictures
C) Network
D) Share
Q2) What two types of change effects can you make to a graphic image in Word?
A) picture and flair
B) artistic and flair
C) picture and artistic
D) none of these
Q3) When working with a screenshot,you click Screen Clipping.What happens next?
A) Word inserts the selected screenshot so you can manipulate it.
B) Word automatically sizes the screenshot to fit the insertion point.
C) Word displays a menu of options where you can manually clip the image to size.
D) Word displays a grayed-out version of the window you want to capture.
Q4) Cropping removes selected shapes from a graphic.
A)True
B)False
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Chapter 30: Working with Tables
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Sample Questions
Q1) In Word,text can be converted into a list but not into a table format.
A)True
B)False
Q2) To add a new table to a Word document,choose the _____ option.
A) Insert Table
B) View
C) Page Layout
D) Footer
Q3) When sorting rows in a Word table,you must first click in the column to sort by.
A)True
B)False
Q4) You cannot adjust the width of a column in a Word table after the table is created.
A)True
B)False
Q5) By default,Word sorts table contents in descending order.
A)True
B)False
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Page 32
Chapter 31: Printing & Publishing
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Sample Questions
Q1) Use the Print Custom Range option to only print the current page of a document.
A)True
B)False
Q2) A PDF file is a picture of a file that can be opened in a special software program such as Adobe Reader.
A)True
B)False
Q3) When printing,use the Pause option to adjust any settings that need changing.
A)True
B)False
Q4) To save an open document in PDF format,begin the process by first clicking the FILE tab,and then clicking ____.
A) Edit
B) Save
C) Save As
D) New
Q5) Only users with Microsoft Word can read a PDF document.
A)True
B)False
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Chapter 32: Sharing Content Between Applications
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Q1) Both charts and sentences can be copied and pasted as needed between Word and Excel.
A)True
B)False
Q2) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.
A)True
B)False
Q3) You want to copy an Excel chart from the Clipboard into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Keep Source Formatting & Link Data
D) Keep Source Formatting & Embed Workbook
Q4) When pasting an object from one file to another,embedding and linking provide different results.
A)True B)False
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Chapter 33: Collaborating with Office 2013
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Sample Questions
Q1) If you wish to review a list of changes made in a document,click the ____ button arrow in the Tracking group.
A) Reviewing Pane
B) Show Markup
C) Tracked Changes
D) Compare
Q2) You just created a new Excel spreadsheet.The default options are active.This means that ____ this document.
A) only you can view
B) no one can make changes to
C) only you can make changes to
D) anyone can open or change
Q3) Clicking the Compare button on the REVIEW tab provides the option to ____.
A) reject changes made in each document
B) combine multiple documents into one document
C) accept all changes made in the original document
D) edit an open document
Q4) A comment can be assigned to a paragraph in a document.
A)True
B)False
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Chapter 34: Customizing Office Applications
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14 Verified Questions
14 Flashcards
Source URL: https://quizplus.com/quiz/8145
Sample Questions
Q1) The ribbon can be customized in any Office program.
A)True
B)False
Q2) A new tab cannot be renamed after it is created.
A)True
B)False
Q3) When you access Backstage view,you can remove buttons from the HOME tab by opening the ____ and clicking on Customize Ribbon.
A) Word Options dialog box
B) HOME tab
C) RIBBON CHANGES tab
D) Info window
Q4) In Word,Save options allow you to ____.
A) determine how documents appear when printed
B) restrict which documents can be created
C) set the default file format
D) encrypt a file
Q5) In Office,you can create a customized tab to improve your personal productivity.
A)True
B)False
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Chapter 35: Ethics
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Sample Questions
Q1) Environmentally conscious manufacture and use of computer technologies is known as green computing.
A)True
B)False
Q2) In the past 10 years,the digital divide in the United States has ____.
A) grown
B) shrunk
C) doubled
D) been eliminated
Q3) The Children's Online Privacy Protection Act prohibits businesses from collecting data on children under the age of ____.
A) 13
B) 16
C) 18
D) 21
Q4) Programs such as ____ support energy conservation for electronic devices.
A) ConsumeLess
B) ENERGY STAR
C) Reuse-Recycle
D) Low Watt
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Chapter 36: Infrastructure
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Sample Questions
Q1) The language of telecommunications is governed by rules called ____.
A) servers
B) the web
C) protocols
D) hardware specifications
Q2) A ____ is an agreed-upon way of doing something within an industry.
A) firewall
B) switch
C) diagnostic
D) standard
Q3) To prevent interference and improve transmission of data,services such as cell phones are allocated at different ____.
A) frequencies
B) hotspots
C) access points
D) bandwidths
Q4) Analog systems were designed to support voice communications.
A)True
B)False
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Chapter 37: Overview of Word Processing
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Sample Questions
Q1) The recommended ordered document structure of business communication is ____.
A) introduction,body,and message
B) introduction,closing,and body
C) introduction,body,and closing
D) introduction,message,and body
Q2) In written communication,a(n)____ informs the reader what the document is about.
A) introductory heading
B) ending
C) cover page
D) glossary
Q3) Templates make it easy to create pre-formatted documents such as a(n)____.
A) table
B) theme
C) envelope
D) table of contents
Q4) Applying a design ____ can change the whole look of a document.
A) layout
B) control
C) theme
D) transition
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Chapter 38: Cellular Network
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Sample Questions
Q1) When choosing a cellular phone service,you should consider the ____.
A) router type
B) height of each cell tower in the network
C) service plan
D) analog range
Q2) ____ fees are incurred when you use your phone outside of your carrier's coverage area.
A) Non-network
B) Long-distance
C) Roaming
D) Anytime
Q3) How a cell phone looks,feels,and works is determined by its ____.
A) user
B) ISP
C) form factor
D) keyboard
Q4) Code Division Multiple Access (CDMA)is the newest international mobile networking standard designed for high-speed 4G Internet access.
A)True
B)False
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Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) In MLA-formatted documents,a margin is set to one inch on the ____ of the document.
A) top and right only
B) top,left,right,and bottom
C) top and left only
D) top and bottom only
Q2) When you do not want the document's footer to appear on its title page,click the ____ check box.
A) Omit First Page
B) No Footer
C) Different First Page
D) No Footer or Header
Q3) When making a change to a font's color in a theme,you must click the ____ button to see a Live Preview of the different color palettes available.
A) Theme Effects
B) Design
C) Theme Colors
D) Theme Fonts
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Chapter 40: Wireless Data Communications
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Sample Questions
Q1) Competing with LTE is RFID,a similar technology used by cellular carriers such as Verizon.
A)True
B)False
Q2) A WiMAX access point has a ____ range.
A) 33-foot
B) 1000-foot
C) 1-mile
D) 31-mile
Q3) Global positioning system (GPS)____ are primarily used to assist travelers in getting from one place to another.
A) receivers
B) infrared waves
C) transponders
D) tags
Q4) Geotagging is the process of adding geographic identification metadata to digital media and messages.
A)True
B)False
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Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) To add a right-pointing arrow to a document,type a hyphen,another hyphen,and then a ____ symbol.
A) less than
B) greater than
C) right parenthesis
D) bracket
Q2) The ____ option is used to attribute information and ideas to the correct source.
A) footer
B) caption
C) thesaurus
D) citation
Q3) To create your own formula in a document,you would begin by clicking the ____ button in the Symbols group on the INSERT tab.
A) Symbol
B) Shapes
C) Equation
D) Formula
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43
Chapter 42: Globalization
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Sample Questions
Q1) Often,it is difficult to name a home country for a(n)____ business.
A) international
B) multinational
C) transnational
D) global
Q2) ____ refers to changes in societies and the world economy resulting from dramatically increased international trade and cultural exchange.
A) Outsourcing effect
B) Globalization
C) Telecommunications
D) Ergonomic change
Q3) A(n)____ company maintains its management and business operations in its home country while exporting or importing products to and from other countries.
A) international
B) multinational
C) global
D) transnational
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Page 44
Chapter 43: Machine-Level Security
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Sample Questions
Q1) A ____ is commonly packaged with a new computer system.
A) token
B) keychain fob
C) rescue disk
D) scan
Q2) An Internet-based crime is referred to as a(n)____ crime.
A) virtual
B) forensic
C) cyber
D) iTech
Q3) Businesses sometimes achieve uninterruptible service by using a technology known as ____ to keep a mirror copy of all their data.
A) RFID
B) RAID
C) WPA
D) OnTrack
Q4) Files can only be encrypted as they are opened.
A)True
B)False
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Chapter 44: Overview of Spreadsheets
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Sample Questions
Q1) The ____ tab provides tools for formatting a worksheet.
A) FORMAT
B) INSERT
C) HOME
D) REFERENCES
Q2) When planning the layout of a spreadsheet,you should identify important data such as the ____ of an item being purchased.
A) color
B) cost
C) patent number
D) warranty
Q3) The main purpose of grouping data variables in their own area on a spreadsheet is so ____.
A) they can be easily referenced
B) you can delete them more easily
C) the data is easier to read
D) your data stays organized
Q4) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
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Chapter 45: Network Security
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Sample Questions
Q1) ____ threats are network security threats that originate from within a network.
A) Interior
B) Accuracy
C) Denial of service
D) Retaliation
Q2) When starting a new job,you may need to sign a(n)____ that defines acceptable and unacceptable uses of computer and network resources.
A) network usage policy
B) request for proposal
C) password agreement
D) Internet notification policy
Q3) The job of the ____ administrator is to control who has access to various network resources such as files and folders.
A) multiuser
B) network
C) software
D) technology
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Chapter 46: Cells and Cell Data
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Sample Questions
Q1) In Excel,once you have created and saved a workbook,individual spreadsheets within the workbook cannot be renamed.
A)True
B)False
Q2) Which of the following is NOT considered an object in Excel?
A) chart
B) equation
C) video
D) cell reference
Q3) The default name for a worksheet within a workbook is Tab1.
A)True
B)False
Q4) To insert a new row in a spreadsheet,select the row above where you want the new row inserted.
A)True
B)False
Q5) In Excel,cell data cannot be manipulated after a spreadsheet is saved.
A)True
B)False
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Chapter 47: Internet Security
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Sample Questions
Q1) Software companies rely on ____ to "fix" problems in their programs related to bugs and flaws.
A) key-logging
B) packet-sniffing
C) WAP
D) updates
Q2) Website ranching is used by scammers to collect personal information from a user.
A)True
B)False
Q3) The ____ was established to secure and monitor security risks to U.S.networks and the Internet.
A) NTSB
B) W3C
C) US-CERT
D) NSF
Q4) One popular hacking tool is key-logging software.
A)True
B)False
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Page 49
Chapter 48: Formulas
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Sample Questions
Q1) To type an exponent as a cell value such as 4²,you would type the number 4,hold down the Shift key,and then press 2.
A)True
B)False
Q2) In most situations,formulas contain ____.
A) specific values
B) functions
C) formats
D) cell references
Q3) A formula is an expression that generally results in a numerical value.
A)True
B)False
Q4) What is the value displayed in a cell that contains the formula =4*(5+6)?
A) 26
B) 15
C) 120
D) 44
Q5) The hyphen character is used for multiplication.
A)True
B)False
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Chapter 49: Functions
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Sample Questions
Q1) An absolute reference doesn't change when the formula referencing it is copied to another cell.
A)True
B)False
Q2) An "error" and a "bug" in a calculation are the same thing.
A)True
B)False
Q3) A formula in cell Z10 references values found in cells A1,B1,and C1.The cursor is situated in cell C1.Clicking Excel's Trace Dependents button creates red arrows pointing from cell ____.
A) A1
B) B1
C) C1
D) Z10
Q4) In the function =VLOOKUP(C1,A1: B9,2,False),the A1: B9 assignment indicates the ____.
A) Lookup_Value
B) Table_Array
C) Col_Index_num
D) Range_lookup
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Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) When an Excel table is activated,a new tab titled ____ appears.
A) EDIT
B) TABLE TOOLS DESIGN
C) DESIGN TABLE
D) OPTIONS...
Q2) A range of cells assigned as a(n)____ can be analyzed and treated as separate from the rest of the Excel worksheet.
A) filtered group
B) defined name
C) function
D) Excel table
Q3) Using Conditional Formatting,text in a range of cells can be formatted to display a certain color depending on the function in the cell.
A)True
B)False
Q4) The TABLE TOOLS DESIGN tab is always visible when you are working in Excel.
A)True
B)False
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Chapter 51: Spreadsheet Graphics
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31 Flashcards
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Sample Questions
Q1) The ____ button,which is available via the CHART TOOLS LAYOUT tab,provides tools for modifying chart axes.
A) Axes
B) Horizontal
C) XY Area
D) Trendline
Q2) A ____ sparkline is used to show positive and negative values.
A) Pie
B) Win/Loss
C) Bar
D) Line
Q3) To select a non-adjacent range of cells upon which to base a chart,press and hold the ____ key as you drag through the cells.
A) Shift
B) Alt
C) Esc
D) Ctrl
Q4) A line sparkline shows a data trend over a period of time.
A)True
B)False
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Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) When creating a new PivotTable to be placed on a new worksheet,the new worksheet is placed ____.
A) to the left of the sheet containing the PivotTable data
B) to the right of the sheet containing the PivotTable data
C) at the front of the list of worksheets
D) at the end of the list of worksheets
Q2) A graphical representation of data in a spreadsheet's PivotTable is referred to as a ____.
A) PivotChart
B) Chart
C) PivotTable
D) ChartTable
Q3) With the ____ option,you can plug values into an existing formula within a spreadsheet until you achieve the set of result assigned.
A) What-if analysis
B) Data Validation
C) Solver
D) Goal Seek
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54
Chapter 53: Digital Publications
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Sample Questions
Q1) In 2010,color eReaders like the Barnes & Noble Nook appeared,using ePaper instead of backlighting.
A)True
B)False
Q2) Which of the following is an example of digital media?
A) magnetic tape
B) printed newspapers
C) Blu-ray movies
D) spreadsheets
Q3) The Kindle is an example of a(n)_____ device.
A) eReader
B) automated reading
C) book
D) autoreading
Q4) The launch of the _____ in 2010 resulted in various tablet devices entering the market.
A) Kindle
B) iPad
C) MacBook
D) Dell tablet
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Chapter 54: Overview of PowerPoint
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Sample Questions
Q1) A strong closing helps the audience remember ____ during the presentation.
A) animations presented
B) what you said
C) the first slide displayed
D) distractions encountered
Q2) The ____ tab can only be found in the PowerPoint application.
A) ANIMATIONS
B) REVIEW
C) VIEW
D) PAGE LAYOUT
Q3) A ____ graphic in the upper left corner of a slide indicates there is a comment.
A) triangle
B) balloon
C) box
D) rectangle
Q4) The 7x7 rule states that you should use no more than seven bullets on a slide,and no more than seven words in a bullet.
A)True
B)False
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Chapter 55: Digital Audio
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Sample Questions
Q1) When you digitize a sound wave,you measure and record its _____ at regular time intervals called the sampling rate.
A) conversion
B) analog
C) amplitude
D) bandwidth
Q2) Apple,Amazon,and Google provide services that let users store their music _____,making it accessible to the owner from any Internet-connected device.
A) on a hard drive
B) in the cloud
C) on a CD
D) on a flash drive
Q3) When using an online subscription music service,there is a chance of losing access to your library of songs,except for the ones you purchased,when your membership expires.
A)True
B)False
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Page 57
Chapter 56: Working with Slides and Text
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Sample Questions
Q1) When bulleted items in a list are highlighted on a slide,clicking the Increase List Level button will demote them.
A)True
B)False
Q2) You would click directly on the Equations button if you wanted to ____.
A) build your own equation
B) make a change to an existing formula
C) insert a preset existing equation
D) delete the current equation
Q3) Apply italic formatting to selected text by clicking the Italic button in the ____ group on the HOME tab.
A) Slides
B) Editing
C) Font
D) Drawing
Q4) There is no difference between adding a note and adding a comment to a PowerPoint slide.
A)True
B)False
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Chapter 57: Digital Graphics
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Sample Questions
Q1) Most digital cameras use the default _____ file format to compress the size of photos.
A).bmp
B).gif
C).' JPG '
D).tif
Q2) The _____ works by using blended colors such as those applied by your printer's ink cartridges when printing.
A) hexadecimal
B) CMYK color model
C) color angle
D) bit depth
Q3) A graphic color can be represented as 0,255,0.
A)True
B)False
Q4) An example of a vector graphics software application is _____.
A) Flickr
B) Visio
C) Photoshop
D) PowerPoint
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Chapter 58: Using Graphics Objects
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Sample Questions
Q1) In PowerPoint,an effective way to visually communicate important data is through the use of ____.
A) WordArt
B) SmartArt
C) DecoArt
D) GraphArt
Q2) A table can only be added to a slide by clicking Table in the Tables group on the INSERT tab.
A)True
B)False
Q3) A ____ icon appears on a slide when an audio clip is inserted in your presentation.
A) microphone
B) musical note
C) blue A
D) speaker
Q4) Tables are limited to a four-row,four-column format on a PowerPoint slide.
A)True
B)False
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Page 60
Chapter 59: Digital Photography
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Sample Questions
Q1) Some photojournalists have been criticized for using photo-editing software to make photos more interesting than what was originally captured by their cameras.
A)True
B)False
Q2) Digital cameras are ranked by the amount of _____ they can capture.
A) storage
B) pictures
C) clicks
D) megapixels
Q3) A digital camera uses a _____ card as its storage device.
A) flash memory
B) ROM
C) strike memory
D) video
Q4) Most free online photo album services make their money from prints and other photo-centered merchandise.
A)True
B)False
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Chapter 60: Formatting a Slide Show
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Sample Questions
Q1) When a presentation is to run in a bank lobby kiosk,what type of play option should be assigned?
A) Loop continuously until 'Esc'
B) Show without narration
C) Show without animation
D) Show Presenter View
Q2) You intend to personally show your presentation to an audience.What type of slide show should you create?
A) Browsed by an individual
B) Presented by a speaker
C) Presenter View
D) Browsed at a kiosk
Q3) In PowerPoint,you cannot insert a header into slides.
A)True
B)False
Q4) A slide master contains the content from the first slide in your presentation.
A)True
B)False
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Chapter 61: Digital Video
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Sample Questions
Q1) A videographer uses a(n)_____ to organize and arrange video scenes.
A) storyline
B) animator
C) kiosk
D) toolbox
Q2) Digital video _____ involves analyzing each frame of the video and storing only the pixels that change from frame to frame.
A) editing
B) imagery
C) animation
D) compression
Q3) A _____ graphics expert might be asked to prepare animated exhibits as evidence in a court proceeding.
A) forensic
B) kinesthetic
C) detective
D) digital
Q4) Digital video cameras are also known as digital camcorders.
A)True
B)False
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Chapter 62: Presenting and Publishing
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Sample Questions
Q1) You can pick and choose slides from an existing presentation to create a unique slide show using the ____ dialog box in the Custom Slide Show option.
A) Set Up Slide Show
B) Define Custom Show
C) Hide Slide
D) Broadcast Slide Show
Q2) The print options you assign in a PowerPoint presentation are saved as part of the file and appear the next time you open the slide show.
A)True
B)False
Q3) PowerPoint presentations can be published to ____.
A) the cloud
B) a CD
C) Windows Live
D) all of the above
Q4) When you publish a presentation online,YouTube videos will play as you move through the slide show.
A)True
B)False
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Chapter 63: Interactive Media
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Sample Questions
Q1) Adding surround sound to a virtual,interactive experience is distracting and unrealistic.
A)True
B)False
Q2) _____ make up a large portion of the interactive media market.
A) Video games
B) Virtual objects
C) Educational tools
D) Controllers
Q3) _____ media refers to digital media that involve user interaction for education,training,or entertainment.
A) Hyper
B) Animated
C) 3D
D) Interactive
Q4) The Nintendo Wii was the first game console to support a wireless,motion-sensitive game controller.
A)True
B)False
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Chapter 64: Database Structure
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Sample Questions
Q1) In a database,first name would be an example of a ____.
A) field
B) record
C) file
D) unit
Q2) Online services such as Google and Amazon rely on data organized by databases.
A)True
B)False
Q3) Database structure refers to the manner in which data is organized and stored.
A)True
B)False
Q4) A ____ is a program that lets computer users create and access a collection of organized data.
A) data definition language
B) data manipulation language
C) database management system
D) query by example
Q5) Data integrity refers to the quality and accuracy of the data.
A)True
B)False
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Chapter 65: Overview of Databases
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Sample Questions
Q1) A newly-created database in Access opens to the Form window,ready to start setting up the contents.
A)True
B)False
Q2) Access allows you to use the Undo key to reverse almost any action you perform.
A)True
B)False
Q3) If you wanted to determine which of the people in your database live in Oregon,you would construct a(n)____ to obtain the answer.
A) form
B) object
C) unique identifier
D) query
Q4) Microsoft Access is the perfect tool to use to analyze your grades for the semester and calculate your current grade point average in class.
A)True
B)False
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Chapter 66: Database Tools
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Sample Questions
Q1) A data definition language is used to define the ____ of a database.
A) QBE
B) data and relationships
C) size
D) model
Q2) When a database problem occurs,its tables may be split up during the ____ process to correct a data problem.
A) GIGO
B) visualization
C) normalization
D) data integrity
Q3) The data manipulation language ____ is a popular tool when querying a relational database.
A) SQL
B) C++
C) HTML
D) CSS
Q4) A database schema can stand alone as a single file or be part of a database.
A)True
B)False
Page 68
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Chapter 67: Database Tables
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Q1) In Access,related fields are grouped in the Data Type Gallery for quick and easy access.
A)True
B)False
Q2) By default,in Access,a ____ named ID appears in every new table.
A) record
B) row
C) field
D) chart
Q3) Access tables contain individual rows,which are arranged in records.
A)True
B)False
Q4) Access databases cannot be imported into each other.
A)True
B)False
Q5) Design view allows you to check data types,field properties,and descriptions in your database table.
A)True
B)False
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Chapter 68: Industrial Databases
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Q1) The process of extracting information from a data warehouse or data mart is called
A) data querying
B) data mining
C) data extrication
D) data verification
Q2) Distributed databases connect data at different locations using ____ networks.
A) QBE
B) telecommunications
C) bus
D) DSL
Q3) A data mine is a climate-controlled building or set of buildings that house servers that store and deliver mission-critical information and services.
A)True
B)False
Q4) A database administrator is part of a team that also includes those who program and use databases.
A)True
B)False
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Chapter 69: Data-sheets and Forms
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Q1) Changing the layout of a form changes the layout of its underlying table.
A)True
B)False
Q2) A form can be used to add a new record to a database table.
A)True
B)False
Q3) In Access,when building a mathematical formula,an asterisk represents multiplication.
A)True
B)False
Q4) Access sorting tools are found on the ____ tab in the Sort & Filter group.
A) SORT
B) HOME
C) DATABASE TOOLS
D) FIELDS
Q5) To create a form using the Form Wizard,you should first select the row on which the form will be built.
A)True
B)False
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Chapter 70: Queries and Reports
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Q1) A query result is a subset of ____ that meet its criteria.
A) records
B) tables
C) fields
D) databases
Q2) When conditional formatting is applied to an Access report field,which of the following statements is true?
A) The cell's contents can be displayed in bold red font.
B) The cell can be formatted with a new image.
C) The cell's contents can be recalculated.
D) The column or row is sorted.
Q3) The Query Design tool is located on the ____ tab,in the Queries group.
A) HOME
B) CREATE
C) REPORTS & QUERIES
D) DATABASE TOOLS
Q4) A database cannot contain more than one saved query.
A)True
B)False
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Chapter 71: E-commerce Implementation
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Q1) Auction fraud is one of the most prevalent types of fraud on the Internet.
A)True
B)False
Q2) Online _____ provide a method to sell items that manufacturers want to liquidate quickly at a competitive price.
A) C2C sites
B) B2B sites
C) grocers
D) clearinghouses
Q3) Some consumer groups believe that businesses go too far in monitoring users' online activities and interests.
A)True
B)False
Q4) Mcommerce stands for marketing commerce,which is concerned with online advertising directly to etail consumers.
A)True
B)False
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73
Chapter 72: Outlook
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Q1) The Social Connector add-ins for LinkedIn and Facebook are readily available in Outlook for easy setup and installation.
A)True
B)False
Q2) When composing email,the "To" field should specify its content so the recipient will have a clue about why you sent the message.
A)True
B)False
Q3) In Outlook's People pane,the ____ tab shows recent email messages exchanged with the selected person.
A) Attachments
B) Activities
C) Home
D) Mail
Q4) Outlook can be set up to provide you with a weather report for a destination.
A)True
B)False
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74
Chapter 73: E-commerce Technologies
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Q1) One of the biggest roadblocks to ecash and ewallet technologies is _____.
A) Internet speed
B) bandwidth
C) processing power
D) fear
Q2) Which of the following is another name for ecash?
A) digicash
B) digital dollars
C) emoney
D) tokens
Q3) An online B2B transaction uses a(n)_____ network to exchange information on the web.
A) etail
B) mcommerce
C) NSF
D) EDI
Q4) With online credit card processing,the law requires online retailers to wait until they ship the product to deduct funds from the customer's credit card.
A)True
B)False
Page 75
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Chapter 74: OneNote
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Q1) After you share a OneNote notebook,it cannot be undone.
A)True
B)False
Q2) People you share a OneNote file with must have a Windows Live account to access it in a web browser.
A)True
B)False
Q3) When you invite someone to share a OneNote notebook,they can ___ to start working in the notebook.
A) paste the URL
B) click the link
C) click the Accept button
D) click the OK button
Q4) You can share a OneNote notebook with a group so that everyone can work on its contents at the same time.
A)True
B)False
Q5) A OneNote notebook typically contains one section.
A)True
B)False
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Chapter 75: Office Web Apps
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Q1) Which of the following options is NOT available in the Excel Web App File menu?
A) Save
B) Share
C) Exit
D) Print
Q2) On a webpage,a chain of links is called a ____,which helps you keep track of where you are within a website.
A) breadcrumb trail
B) URL
C) hyperlink
D) history
Q3) In the PowerPoint Web App,you can view others' ____ while you're editing your presentation.
A) taskbars
B) SkyDrive versions
C) comments
D) desktops
Q4) You must first log in to your Windows Live account to use the Word Web App.
A)True
B)False
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Chapter 76: Information Management
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Q1) A typical example of a geographic information system is a(n)_____.
A) blueprint
B) drawing
C) map
D) executive dashboard
Q2) DSS focuses on decision-making effectiveness when faced with structured problems.
A)True
B)False
Q3) In a business intelligence model,key performance indicators can help a company understand more about its overall health.
A)True
B)False
Q4) A company that focuses on identifying a solution to an existing problem that benefits the company or its customers uses a reactive problem-solving approach.
A)True
B)False
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Chapter 77: Common Application Components
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Q1) The buttons at the top of the Help window help you _____.
A) move among topics in Help
B) display text in different ways
C) print topics
D) all of the above
Q2) Office applications provide the _____ toolbar,which provides access to the features used most often.
A) Menu
B) File
C) Visual
D) Standard
Q3) To minimize the Ribbon,click the minimize button on the right edge of the Ribbon.
A)True
B)False
Q4) After a program is dragged from the Dock,that program is uninstalled from the computer.
A)True
B)False
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Chapter 78: Enterprise Systems
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Q1) The sole function of enterprise resource planning is to manage the supply chain.
A)True
B)False
Q2) An enterprise resource planning system is the ultimate information system in an organization because it integrates all enterprise systems into one centralized system.
A)True
B)False
Q3) A(n)_____ system can help a business alleviate the need for multiple information system programs.
A) decision support
B) enterprise resource planning
C) employee management
D) expert
Q4) Using a _____ system,employees can share their expertise in different areas of a company to build upon its success.
A) decision support
B) management information
C) business intelligence
D) knowledge management
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Chapter 79: Working with Files and Documents
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Q1) To create a new Word file from within the application,click the File menu and select New Blank Document from the list.
A)True
B)False
Q2) The Zoom level and the Zoom slider control the screen's _____ in Office applications.
A) orientation
B) margins
C) layout
D) magnification
Q3) The ____________________ setting controls how your work is displayed on screen.
Q4) If a file was opened recently in an Office application,you can open it quickly by clicking the File menu and pointing to Open ____________________.
Q5) When your open document shows two pages side-by-side,this most likely indicates that you've set the zoom to a very high percentage.
A)True
B)False
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Chapter 80: Common Editing Functions
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Q1) Where are the tools you need to copy items in Office?
A) on the Insert tab
B) on the Standard toolbar
C) in the File menu
D) on the Dock
Q2) The _____ hyperlink type provides the option to create a link to an Excel workbook.
A) Document
B) Place in This Document
C) Existing Spreadsheet
D) Hyperlink to Excel
Q3) After selecting text in a Word document,you can replace the existing text by _____.
A) pressing the Delete key and then typing over the existing text
B) clicking the Insert Text button on the Home tab
C) typing over the existing text
D) either A or B
Q4) You replaced a paragraph of text in a Word document.To reverse that action,click the ____________________ button on the Standard toolbar.
Q5) In Word,the wavy ____________________ underline indicates a grammatical error.
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Chapter 81: Common Formatting Functions
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Q1) In Word,to display a list of available bullet styles,click the _____.
A) Paragraph group
B) arrow next to the Bulleted List button
C) arrow next to the Multilevel List button
D) arrow next to the Show/Hide button
Q2) After selecting a portion of text,when you click an arrow in a tab group,_____.
A) the Ribbon changes to reveal previously hidden tabs
B) a dialog box opens in a new window
C) you see a menu of options
D) the last option selected is applied to the selected text
Q3) When text is centered in a document,each line of text in the paragraph is centered
A) between the left and right margins
B) based on the right margin
C) based on the left margin
D) based on the number of lines within the paragraph
Q4) Fonts are measured in points.
A)True
B)False
Q5) Paragraphs can be aligned in ____________________ different ways.
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Chapter 82: Working with Graphics
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Q1) The Fill tool _____.
A) applies text to the selected shape
B) applies a visual effect,such as a glow,to the selected shape
C) specifies the color,width,and line style of the selected shape
D) fills the selected shape with a solid color
Q2) You display the Format tab by clicking a shape.
A)True
B)False
Q3) To remove a photo's background,begin by clicking the _____ button in the Adjust group on the Format Picture tab.
A) Color
B) Corrections
C) Effects
D) Remove Background
Q4) When you see circles and squares on an illustration's border,_____.
A) it is legal
B) it cannot be resized
C) it is selected
D) its position cannot be changed
Q5) You enhance the appearance of a graphic by applying
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Chapter 83: Working with Tables
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Q1) To automatically adjust a column to fit its widest entry,position the mouse pointer on the _____ the columns and double-click it.
A) horizontal border above B) vertical border between C) space between D) none of the above
Q2) By default,Word sorts table contents in _____ order. A) numerical B) ascending C) descending D) either B or C
Q3) When sorting rows in a Word table,you must first click in the column to sort by. A)True B)False
Q4) To split one cell into two cells,click the ____________________ button in the Merge group on the Table Tools Layout tab.
Q5) Enhance a table's viewability by formatting its header row in bold. A)True B)False
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Chapter
84: Printing & Publishing
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Q1) By default,Word prints the entire open document.
A)True
B)False
Q2) The ____ check box is used when you print more than one copy of a document.
A) Portrait Orientation
B) Copies
C) Collated
D) Print All Pages
Q3) A PDF file is a picture of a file that can be opened on a Mac in Preview.
A)True
B)False
Q4) The Size button on the Layout tab can switch the page between landscape and portrait layouts.
A)True
B)False
Q5) Use the ____________________ button to change the layout of an entire document to Portrait or Landscape.
Q6) To attach a Word document to an e-mail,click the ____________________ a document button on the toolbar.
Page 86
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Chapter 85: Sharing Content Between Applications
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Q1) An item you embed in a destination file is called a(n)____.
A) OLE
B) graph
C) object
D) document
Q2) To link an Excel chart stored on the Office clipboard to a document in Word,click the ____.
A) Paste button
B) Paste button arrow
C) Copy button
D) Copy button arrow
Q3) When you ____________________ an object in a destination file,it can later be edited if needed.
Q4) When working with information that appears in two files,use ____ to ensure the information is consistent between the files.
A) the Paste functionality
B) Object Linking and Embedding
C) the Format Painter
D) the Clipboard
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Chapter 86: Collaborating with Office for Mac 2011
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Q1) You can scroll through the comments in a document by clicking the Previous and Next buttons in the Cell Notes group on the Review tab.
A)True
B)False
Q2) The Comments group on the ____ tab contains the button for adding a new comment.
A) View
B) Home
C) Review
D) Insert
Q3) In Excel,cells with a comment have a red triangle in the upper-right corner.
A)True
B)False
Q4) After clicking to compare two documents,you can open the ____ on the left side of the screen to view a summary of the differences between the two documents.
A) Comparison window
B) Reviewing Pane
C) combined document
D) Markup Pane
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Chapter 87: Customizing Office Applications
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Q1) When you determine where new documents are to be stored,you are changing the application's ____ location.
A) default storage
B) AutoRecover
C) proofing
D) installation
Q2) How many options are available for changing the appearance of the Ribbon in the Ribbon dialog box?
A) one
B) two
C) three
D) You cannot change the appearance of the Ribbon.
Q3) You cannot change the default storage location for the files that AutoRecover saves.
A)True
B)False
Q4) Every Office for Mac 2011 application has a(n)____________________ dialog box where you can adjust its settings.
Q5) The file format compatible with Word 2007 and 2010 is ____________________.
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Chapter 88: AI Methodologies
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Q1) An expert system uses _________ ,or rules of thumb,to arrive at conclusions or make suggestions.
A) heuristics
B) computational intelligence
C) analogies
D) simulation
Q2) Advances in neural networks are providing insight into treatment for mental illness and other brain-related diseases.
A)True
B)False
Q3) A strong advocate of the Singularity concept is ____.
A) Bill Gates
B) Steve Wozniak
C) Ray Kurzweil
D) Al Gore
Q4) Communication and language are key elements in the ____.
A) fuzzy set theory
B) neural network
C) Turing Test
D) Fuzzy Test
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Chapter 89: Overview of Word Processing
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Q1) ____ programs make it easy to edit and format text and graphics.
A) Spreadsheet
B) Online
C) Application
D) Word processing
Q2) ____ play an important part in explaining a business to potential investors.
A) Word documents
B) Business plans
C) Document formats
D) Graphics and images
Q3) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
Q4) Templates make it easy to create pre-formatted documents such as a(n)____.
A) table
B) theme
C) envelope
D) table of contents
Q5) To add content to a(n)____________________ box,just click it and type.
91
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Chapter 90: AI Applications
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Q1) Artificial creativity is a branch of AI that works to program computers to express themselves through art,music,poetry,and other outlets.
A)True
B)False
Q2) Artists use a branch of artificial intelligence called ____ to express themselves through computers.
A) creative intelligence
B) speech recognition
C) avatars
D) artificial creativity
Q3) One challenge with speech recognition software is its ability to ____ words that sound the same but have different meanings.
A) store
B) delete
C) edit
D) recognize
Q4) A popular use of AI software is in robotics.
A)True
B)False
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Chapter 91: Document Formatting Techniques
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Q1) Paragraph-level formatting affects a(n)____.
A) entire document
B) leading paragraph sentence
C) entire paragraph
D) cover page
Q2) The Columns feature,a common formatting feature found in newspapers,lets you arrange text in two or more horizontal columns.
A)True
B)False
Q3) Margin settings are located on the ____ tab,in the Margins group.
A) Layout
B) Home
C) Insert
D) View
Q4) By default,clicking the Decrease Indent button moves text a quarter-inch to the left.
A)True
B)False
Q5) ____________________ page margins are required for Modern Language Association formatted documents.
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Chapter 92: Academic Publishing Tools
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Q1) To add a(n)____________________ to a document,type a less than symbol,a hyphen,and another hyphen.
Q2) In Word,an example of a symbol is a(n)____.
A) image
B) endnote
C) ordinal number
D) footnote
Q3) Instead of using keystrokes to enter a symbol,you can use the Symbol ________ that you access from the Insert menu.
A) Toolbox
B) Browser
C) Menu
D) Option
Q4) Using the Web Search option to look up unknown words in a document returns results from the ______ search site.
A) Web
B) Webster
C) Bing
D) Encarta
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Chapter 93: Overview of Spreadsheets
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Q1) Tools on the Formulas tab provide pre-made functions to generate formulas.
A)True
B)False
Q2) As a student,you feel it is important to keep track of your current grade average in this class.From the choices below,select the Office application that should be utilized to accomplish this task.
A) Word
B) PowerPoint
C) Excel
D) Windows 7
Q3) From the choices below,select a valid cell reference.
A) 14B
B) Z92
C) E#6
D) T?56
Q4) Spreadsheets are best suited for decisions that need ____ support.
A) qualitative
B) quantitative
C) graphical
D) table
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Chapter 94: Cells and Cell Data
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Q1) When you are editing a cell,Excel's mode indicator displays the word ____________________.
Q2) To select a range of adjacent cells,right-click in a cell and then drag the mouse pointer to select additional cells.
A)True
B)False
Q3) In Excel,a(n)____________________ is anything that appears on screen that can be selected,edited,or manipulated.
Q4) After pasting copied cell data,turn off the flashing lines by pressing the ____ key.
A) shift
B) esc
C) command D) option
Q5) After you select a range of cells,you can format all the cells in the range at the same time.
A)True
B)False
Q6) A group of specific cells in a worksheet is called a(n)____________________.
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Chapter 95: Formulas
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Q1) To perform a division operation,use the ____ key on the keyboard.
A) colon
B) forward slash
C) hyphen
D) backward slash
Q2) When you enter a formula in a cell,what is displayed in the cell after you press the return key?
A) the formula's result
B) the formula
C) an Excel operator
D) an error indicator
Q3) A cell containing a formula will always display the result of the formula.
A)True
B)False
Q4) A name assigned to a range of cells is called a ____ name.
A) range
B) function
C) defined
D) list
Q5) Formulas should begin with a(n)____________________ sign.
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Chapter 96: Functions
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Q1) When you copy and paste a formula one cell below its current spreadsheet location,the cells referenced in the formula do not change to reflect its new location.This is an example of a(n)____.
A) function
B) absolute reference
C) link
D) relative reference
Q2) When an auto loan's terms are 8% per year interest,seven years in length,and a purchase price of $20,000,what value should be entered in the Rate field?
A) 8%
B) .08*12
C) .08/12
D) 8%-12
Q3) In Excel,the ____________________ function adds the cells directly above it by default.
Q4) The COUNTA function counts the number of cells in a range that are not empty.
A)True
B)False
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Chapter 97: Formatting Spreadsheets
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Q1) Tools for filtering data are in the Data tab's ____ group.
A) Sort & Filter
B) Sorting
C) Filtering
D) Cells
Q2) You can merge three cells together to create one bordered cell.
A)True
B)False
Q3) You improve the look of a worksheet by aligning the contents of cells,but adding borders and colors is a distraction to viewers.
A)True
B)False
Q4) To display headings in the middle of the cell rather than at the bottom,click the Align Text ____ button on the Home tab.
A) Top
B) Middle
C) Center
D) Relative
Q5) Excel aligns numbers along the ____________________ cell border by default.
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Chapter 98: Spreadsheet Graphics
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Q1) When selecting cells to include in a chart,a(n)____________________ should never be combined on the same chart with the data that comprises the total.
Q2) An image from a PowerPoint presentation cannot be copied into an Excel spreadsheet.
A)True
B)False
Q3) The ____ button,which is available via the Chart Layout tab,provides tools for modifying chart axes.
A) Axes
B) Gridlines
C) Plot Area
D) Trendline
Q4) Sparklines are meant to show a large amount of ____________________ information in a limited amount of space.
Q5) Adding a chart to a spreadsheet can help readers visualize data in numbers-driven worksheets.
A)True B)False
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Chapter 99: Advanced Spreadsheet Tools
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Q1) In Excel,the ____________________ is used for solving linear programming types of problems.
Q2) When creating a PivotTable,the usual first step in the process is to convert the data in the worksheet to a table.
A)True B)False
Q3) Solver is now present in the Analysis group on the Data tab.What was done to add Solver to the Ribbon?
A) Linear programming options were enabled in Excel Options.
B) All Add-ins were enabled on the Tool menu.
C) The Solver Add-in was enabled from Add-ins on the Tools menu.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q4) A PivotTable is an Excel table that is used to provide different views of a range of data to assist in the analysis of the data.
A)True B)False
Q5) Excel data analysis tools are located in the Analysis group on the Data tab. A)True B)False
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Chapter 100: Overview of PowerPoint
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Q1) The lower-right corner of the PowerPoint window contains buttons to move between slides.
A)True
B)False
Q2) A strong closing helps the audience remember ____ during the presentation.
A) animations presented
B) what you said
C) the first slide displayed
D) distractions encountered
Q3) A presentation might be used by a company's ____ department to promote a trade show event,highlight a new product,or reveal new services.
A) human resources
B) technical support
C) marketing
D) sales
Q4) The Animations tab displays the name of the theme applied to the open presentation.
A)True
B)False
Q5) PowerPoint ____________________ add visual uniformity to your slides.
Page 102
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Chapter 101: Working with Slides and Text
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Q1) On the View menu,the ____________________ view lets you see how the page will look when printed.
Q2) When an outline is imported into a presentation,PowerPoint starts a new slide when it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q3) When an outline is imported into a presentation,PowerPoint inserts text on a slide as bullet point sub-text when it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q4) The default slide layout is Title Slide.
A)True
B)False
Q5) To adjust the order in which slides are presented,it can be helpful to view your presentation in ____________________ view.
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Chapter 102: Using Graphics Objects
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Q1) To remove an animation associated with an object,click to open the ____ tab on the Toolbox.
A) Custom Animation
B) Navigation
C) Remove Animation
D) none of the above; animations cannot be removed from objects
Q2) To add animation to a picture,select the picture,click the Animations tab,and then click the More button in the Entrance Effects group to display the gallery.
A)True
B)False
Q3) When a presentation calls for quantitative data,you can include data from a spreadsheet directly on a slide in the presentation.
A)True
B)False
Q4) When an image is added to a PowerPoint slide,the image is inserted at full size on the slide.
A)True
B)False
Q5) SmartArt graphics can be found on the ____________________ tab.
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Chapter 103: Formatting a Slide Show
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Q1) You can add a colored background to all slides in the slide show by clicking the Background button in the Theme Options group on the Themes tab.
A)True
B)False
Q2) When working with slide masters,hovering over a slide's thumbnail reveals ____.
A) footer formatting
B) header formatting
C) the number of slides in the presentation using special font formats
D) how many slides in the presentation use that slide master
Q3) The purpose of ____ in PowerPoint is to ensure that all slides in a presentation have a similar look with similar elements.
A) headers and footers
B) objects
C) slide masters
D) slide views
Q4) A header is text that appears at the top of every page in a document.
A)True
B)False
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Chapter 104: Presenting and Publishing
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Q1) When you create a(n)____ of your presentation,PowerPoint provides options for selecting the size and quality.
A) DVD
B) electronic handout
C) movie
D) Web package
Q2) You can publish a PowerPoint presentation online or as a video.
A)True
B)False
Q3) PowerPoint presentations can be published to ____.
A) an online source
B) a CD
C) Windows Live
D) all of the above
Q4) In PowerPoint,the default option for printing a presentation is ____.
A) Notes
B) Slides
C) Handouts
D) Outline
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Chapter 105: Outlook
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Q1) To create a new task in Outlook,click the Tasks button at the bottom of the Navigation pane,then click the Task button on the Ribbon.
A)True
B)False
Q2) To add a Word document to an e-mail message,click the ____ button on the Message tab.
A) Attachments
B) Attach
C) Word
D) Document
Q3) After you configure an e-mail signature,you must manually add it to an e-mail message.
A)True
B)False
Q4) If the message requires special attention,you should click the ____________________ button.
Q5) In Outlook,you can create more than one e-mail signature.
A)True
B)False
Q6) In Outlook,use the ____________________ button to add an appointment.
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Chapter 106: Navigating in Google Docs
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Q1) When you create a new folder to store Google Docs,____.
A) the folder is created on your desktop
B) the folder appears in the left pane under My collections
C) you must create the folder on your flash drive
D) none of the above; you cannot create new folders in Google Docs
Q2) One of the greatest advantages of Google Docs is that all of your documents are stored in the cloud and can be accessed from anywhere,even without an Internet connection.
A)True
B)False
Q3) When you invite others to share a Google Docs document,by default,you can invite them to view and edit the document by clicking "Can edit."
A)True
B)False
Q4) To upload a file to Google Docs,click ____ and then locate the file to be uploaded.
A) Download
B) Create new
C) Upload
D) Search Docs
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Chapter 107: Word Processing
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Q1) In a Google Docs document,you can place a footer on every page of the document,excluding the first page,if needed.
A)True
B)False
Q2) You can add page numbers to the footer of each page by clicking the Insert menu,pointing to Page number and clicking Bottom of page.
A)True
B)False
Q3) To set a quote apart from the text in a document paragraph,you should format it as a(n)____ so that it appears in its own paragraph.
A) subscript
B) indented paragraph
C) superscript
D) minor heading
Q4) To apply the Header 1 format to a phrase,use the ____ keyboard combination.
A) Ctrl-Alt-0
B) Ctrl-Alt-1
C) Ctrl-Alt-Shift
D) Ctrl-Alt-Delete
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Chapter 108: Spreadsheets Part 1
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Q1) After inserting a chart in a spreadsheet,click the chart to reveal the chart menu with options specific to the chart.
A)True
B)False
Q2) Inserting an image into a Google spreadsheet requires that the image be published on YouTube.
A)True
B)False
Q3) An Excel worksheet is typically stored in the cloud,whereas a Google spreadsheet is usually stored on a laptop computer.
A)True
B)False
Q4) To print a Google worksheet,click the Print command on the ____ menu.
A) Print
B) Format
C) File
D) Tools
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110
Chapter 109: Spreadsheets Part 2
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Q1) On the Revision history toolbar,you want to work with an older version of a shared spreadsheet.Click ____ to accomplish your goal.
A) Use this version
B) Select this revision
C) Open this version
D) Restore this revision
Q2) You need users to enter data in a form so you can use the data in Google Docs.You should use Google ____ to create the form.
A) Drawings
B) Forms
C) Scripts Manager
D) Java
Q3) When you create a spreadsheet form,form questions are used to ____.
A) create row names
B) create an e-mail question form
C) assist in selecting a form layout
D) create column headings
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Chapter 110: Presentations
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Sample Questions
Q1) You open a Google Docs presentation and notice one of the slides is highlighted in color.This indicates that someone on your team is editing the slide.
A)True
B)False
Q2) To display slide objects in a custom order,you must configure the slide's ____.
A) layers
B) animations
C) order
D) images
Q3) When you close the Speaker notes box,notes are ____.
A) removed from the presentation
B) saved in a text document appended to the end of the presentation
C) set as a print job on your printer
D) saved with the slide on which they were typed
Q4) To use Presentations,you must ____.
A) install it on your computer
B) run the program after installing it on a flash drive
C) log in to Google's Web site using your browser
D) either A or B
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Chapter 111: Project Management
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Sample Questions
Q1) The first step toward an organized project is having an organized and logical thought process.
A)True
B)False
Q2) Resources refers only to the human resources allocated for a specific project.
A)True
B)False
Q3) Project management software is very useful for ____ projects.
A) large-scale
B) personal
C) small-scale
D) data-driven
Q4) You are examining your tasks and realize that they should be ordered to help you understand which tasks should be done before others are started.You need to set task _____ to accomplish this.
A) Successors
B) Durations
C) Resources
D) Predecessors
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Chapter 112: Personal Information Management
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Q1) With the growth of ____,personal information is expanding at an incredible rate.
A) digitized technologies
B) online schools
C) online services
D) Exchange
Q2) "In the cloud" means on the Web.
A)True
B)False
Q3) In Google Calendar,you can share calendars by going to ____,and then assigning the correct sharing levels.
A) Permit Access
B) Sharing
C) Permission Settings
D) Actions
Q4) You can create multiple calendars in Google,but you cannot create more than one task list.
A)True
B)False
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Page 114
Chapter 113: Web Research
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Sample Questions
Q1) A(n)____ menu helps you navigate backward,to retrace your steps,on a Web site.
A) movement
B) breadcrumb
C) arrow
D) micro
Q2) Web ____ like Google can help you locate specific information on the Internet.
A) search engines
B) video hosting services
C) providers
D) either A or C
Q3) ____ is the collective effort of users contributing to,editing,and commenting on collaborative sources of information.
A) Outsourcing
B) Insourcing
C) Crowdsourcing
D) Netsourcing
Q4) The World Wide Web consists of billions of interconnected Web pages of information from a wide variety of sources.
A)True
B)False
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Chapter 114: Web Publishing
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Sample Questions
Q1) ____ is blogging where your posts are limited in length to a sentence or two.
A) Microblogging
B) Googling
C) Posting
D) Short blogging
Q2) Social networks are online communities of users connecting and communicating
A) locally
B) on-site
C) worldwide
D) nationwide
Q3) To participate in a social network,you must have ____.
A) access to the Web
B) Windows Vista
C) a cell phone
D) a digital certificate
Q4) YouTube accepts video files from most digital cameras and camcorders,but not cell phones.
A)True
B)False
Page 116
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