Fundamentals of Information Systems Exam Practice Tests
Course Introduction
Fundamentals of Information Systems introduces students to the essential concepts, components, and roles of information systems in organizations. The course explores how information systems support business operations, decision-making, and competitive strategies by examining hardware, software, data management, and networking fundamentals. Students gain an understanding of system development life cycles, cybersecurity, ethical issues, and the impact of emerging technologies, preparing them to analyze and contribute to the effective use of information systems in various professional contexts.
Recommended Textbook Emerge with Computers v. 5.0 5th Edition by Kenneth Baldauf
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Page 2
Chapter 1: Intellectual Property Rights
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Sample Questions
Q1) The Digital Millennium Copyright Act has gained enough momentum to shut down illegal websites and inhibit P2P file sharing.
A)True
B)False
Answer: True
Q2) The DMCA was drafted and passed by the ____.
A) United States
B) World Trade Organization
C) United Nations
D) China
Answer: A
Q3) Which of the following will protect intellectual property for the life of the holder plus 70 years?
A) copyright
B) patent
C) trade secret
D) trademark
Answer: A
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Page 3
Chapter 2: Digital Literacy
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Sample Questions
Q1) A computer-literate individual is expected to understand a computer's uses and how it operates.
A)True
B)False
Answer: True
Q2) It will be years before researchers can transform text from a book's page into a digital representation.
A)True
B)False
Answer: False
Q3) A general-purpose computer relies on the _____ being used to perform an activity. A) output
B) storage
C) software
D) literacy
Answer: C
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Page 4
Chapter 3: Windows 7 Navigating
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Sample Questions
Q1) To change a gadget's properties,hover over the gadget and click its _____.
A) image
B) toolbar icon
C) left corner
D) wrench icon
Answer: D
Q2) The right side of the Start menu lists your recently used programs.
A)True
B)False
Answer: False
Q3) Clicking the arrow to the right of the Shut down button provides you with the ability to _____.
A) turn the computer on
B) put the computer in hibernation
C) change the system time
D) launch Windows Help
Answer: B
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Chapter 4: Computing Platforms
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Sample Questions
Q1) Solid-state storage technologies provide gigabytes of storage capacity in a space no larger than a fingernail.
A)True
B)False
Q2) Typical _____ computing providers deliver common software online that is accessed from another web service or browser.
A) synchronized
B) cloud
C) media
D) gaming
Q3) Accessing common files across multiple devices in order and allowing the devices to communicate with each other to update all copies is called sky-driving.
A)True
B)False
Q4) Microsoft Internet Explorer is an example of a computing platform.
A)True
B)False
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Chapter 5: Windows 7 File Management
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Sample Questions
Q1) You can customize Windows Explorer so that it displays menu commands.
A)True
B)False
Q2) When you delete a file from your computer,it is purged from the hard disk and cannot be restored.
A)True
B)False
Q3) The _____,located near the top of a window,shows the file path.
A) Favorites link
B) Organize button
C) Windows icon
D) address bar
Q4) After right-clicking a file and selecting "Open with," a list of programs appears in the list.This is because Windows 7 gathered a listing of programs it believes can open that file.
A)True
B)False
Q5) The folders in libraries are shortcuts to folders in your file system.
A)True
B)False
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Chapter 6: Digital Life
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Sample Questions
Q1) The term "pervasive computing" refers to technology that has integrated itself deeper and wider into the environment compared to ubiquitous computing.
A)True
B)False
Q2) The idea of digital etiquette came into being ____.
A) with the advent of chat rooms and electronic mail
B) in 1999
C) with the original DARPANET in 1969
D) when 4G cell phone technology was released
Q3) The first known flash mob happened ____.
A) in Seoul
B) in 1997
C) in a hotel ballroom
D) at Macy's in New York City
Q4) Nature deficit disorder can be a complication for people addicted to the Internet.
A)True
B)False
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8
Chapter 7: Processing
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Sample Questions
Q1) ____________ systems utilize hundreds or thousands of CPUs working together.
A) Serial processing
B) Massive parallel processing
C) Multitasking operating
D) DASD
Q2) The speed of the bus can impact the overall performance of a CPU.
A)True
B)False
Q3) In a trend called BYOD (for "bring your own data"),workers are increasingly bringing portable hard drives to work.
A)True
B)False
Q4) A gaming system takes advantage of _____ processors to power up its speed and performance.
A) central
B) multicore
C) cycle
D) multitasking
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Chapter 8: Windows 8 Navigating
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Sample Questions
Q1) Help and Support is easily located using the Search charm.
A)True
B)False
Q2) To power down your computer,use the settings options found in the _____ bar.
A) Start
B) Desktop
C) Charms
D) Power
Q3) The START button appears when any of the tiles displayed are clicked.
A)True
B)False
Q4) Only applications can be pinned to the Start screen.
A)True
B)False
Q5) To view all the apps available on your computer,return to your Start screen and press the Windows key plus the _____ key.
A) A
B) C
C) P
D) Z
Page 10
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Chapter 9: Storage
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Sample Questions
Q1) Random access memory (RAM)is also sometimes called _____ storage.
A) flash
B) solid-state
C) primary
D) secondary
Q2) ____________ refers to the ability to maintain data within the system temporarily or permanently.
A) Storage
B) GPU
C) Solid-state
D) GIGO
Q3) Magnetic storage is considered permanent storage.
A)True
B)False
Q4) With _____ memory,data is stored permanently with no moving parts or the need for electricity.
A) flash
B) optical
C) magnetic
D) compact disc
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Chapter 10: Windows 8 File Management
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Q1) To create a backup of a file,use the _____ feature.
A) Favorites
B) File History
C) Advanced Settings
D) Select Drive
Q2) You can copy,delete,or rename a file under the _____ tab.
A) Share
B) Send
C) View
D) Home
Q3) The Search feature displays the result of your query in all of the following categories EXCEPT _____.
A) Documents
B) Apps
C) Settings
D) Files
Q4) Backup files can only be stored on an external hard drive.
A)True
B)False
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Chapter 11: Input/Output (I/O)
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Sample Questions
Q1) Two types of _____ are voice commands and marks on paper.
A) software
B) output
C) input
D) flash
Q2) It is possible to use your smart phone as an output device to change the channels on your television.
A)True
B)False
Q3) Display size for computer monitors is measured horizontally.
A)True
B)False
Q4) One advantage of _____ printers is their ability to output realistic objects.
A) 3D
B) laser
C) high-definition
D) photo
Q5) Resolution is measured by the physical size of your screen.
A)True
B)False
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Chapter 12: Freedom of Speech
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Sample Questions
Q1) An act of ____ would be posting a story to a blog saying that a neighbor is selling drugs,when you know that it's not true.
A) plagiarism
B) censorship
C) libel
D) CGM
Q2) Content-filtering software is designed to help prevent children from viewing inappropriate content.
A)True
B)False
Q3) United States citizens are given the right to free speech through the ____.
A) Communications Decency Act
B) First Amendment to the U.S.Constitution
C) Child Online Protection Act
D) Truth and Internet Law
Q4) Net Nanny is an example of ____.
A) CGM
B) content-filtering software
C) a repealed act of Congress
D) a potentially objectionable website
Page 14
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Chapter 13: Software Development
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Sample Questions
Q1) Programmers create ____ and compilers turn it/them into ____.
A) object code,source code
B) syntax,source code
C) source code,object code
D) variables,strings
Q2) The Google Play store is very conservative about what it offers its users for phone apps.
A)True
B)False
Q3) System software assists computer hardware with the work it is designed to do.
A)True
B)False
Q4) A(n)____ allows others besides the manufacturer to develop software to run on the system or device.
A) API
B) EPI
C) SPI
D) BPI
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Page 15
Chapter 14: Mac OS X Layout
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Sample Questions
Q1) To preview a folder's documents,examine each one in _____.
A) the Preview pane
B) Cover Flow
C) Documents mode
D) the browser
Q2) The ____ browser is most widely used in the Mac OS X environment.
A) Firefox
B) Safari
C) Explorer
D) Google Chrome
Q3) By default,the Documents and Downloads folders are already located on the ____.
A) Stacks
B) Quick Look
C) Dock
D) Finder
Q4) Unlike in Windows,if you close a window in Mac OS X,only the window closes-not the application.
A)True
B)False
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Chapter 15: System Software
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Q1) An industrial operating system works with a large computer system requiring a(n)____.
A) server
B) GUI
C) SDK
D) IDE
Q2) Which of the following uses the New Technology File System (NTFS)for organizing and managing files?
A) Mac OS X
B) Linux
C) Windows 8
D) UNIX
Q3) Embedded systems are typically required to perform a large variety of tasks.
A)True
B)False
Q4) Virtual machine software is most useful when connecting laptop computers.
A)True
B)False
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Chapter 16: Mac OS X Tools
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Sample Questions
Q1) To gain the ability to view all of your open windows,be sure you have properly configured _____ in System Preferences.
A) Spaces
B) Cover Flow
C) Exposé
D) Previews
Q2) Using System Preferences,you can invoke a wizard to walk you through the process of setting up your Internet connection.
A)True
B)False
Q3) As you create multiple desktops in ____,each one is numbered.
A) Spotlight
B) Spaces
C) the Finder
D) the Dock
Q4) The Recent Items option in the Apple menu lists recent documents but not recent servers you have visited.
A)True
B)False
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Chapter 17: Application Software
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Sample Questions
Q1) Which of the following is an example of a software suite?
A) Windows 8
B) Apache OpenOffice
C) Linux
D) MS Project
Q2) A desktop calendar icon is an example of a(n)____.
A) widget
B) IDE
C) SDK
D) array
Q3) Managing your calendar and emails can be easily accomplished through ____ software.
A) object-oriented programming
B) product-oriented
C) personal information management
D) open productivity
Q4) Some people worry that GPS capabilities on mobile devices could lead to privacy issues.
A)True
B)False
Page 19
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Chapter 18: Mac OS X File Management
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Sample Questions
Q1) If you intend to use a folder infrequently,you can hide it by placing it in the Sidebar.
A)True
B)False
Q2) There can only be one Finder window open at a time.
A)True
B)False
Q3) A file's content can be ____ with Quick Look in the Finder without opening the file.
A) stored
B) scanned
C) deleted
D) edited
Q4) You attempt to open a file with a specific program.But when using the "Open with" functionality,the program is not in the list.In this situation,click _____ to locate the program.
A) Other
B) Quick Look
C) Open with
D) Documents
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Page 20
Chapter 19: Managing Software
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Q1) ____ has gained popularity as an open-source operating system.
A) Python
B) Windows 8
C) Mac OS X
D) Linux
Q2) Proprietary software is distributed,typically for free,with the source code so that it can be studied,changed,and improved by its users.
A)True
B)False
Q3) ____ software allows the user to copy,modify,and redistribute source code.
A) Open-source
B) Free
C) Proprietary
D) Creative
Q4) When installing new software,it is recommended to install it in/on ____.
A) c :\Programs
B) the default location
C) INSTALL
D) a USB device
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Chapter 20: Privacy
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Q1) A(n)____ lifestyle involves ridding oneself of all concerns about privacy.
A) traditional
B) transparent
C) opaque
D) semi-trust
Q2) The Total Information Awareness tracking information system was created by ____.
A) the state of Illinois
B) the U.S.federal government
C) the United Nations
D) Microsoft
Q3) Full transparency is a scenario in which surveillance and information are ____.
A) ended unequivocally and forever
B) held only in the hands of the federal government as caretakers of the information gathered
C) the responsibility solely of non-governmental organizations
D) easily available to every law-abiding member of a society
Q4) MATRIX-like information collection/data mining technology is still used in some states in the United States today.
A)True
B)False
Page 22
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Chapter 21: Internet Technologies
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Sample Questions
Q1) Combining voice,video,and data communications into one interface is known as ____ communications.
A) pervasive
B) integrated
C) unified
D) concatenated
Q2) With the advent of Internet2,peer-to-peer networks will be able to support file sharing for the first time.
A)True
B)False
Q3) A well-known range of ____ is reserved by convention to identify specific service types provided by host computers.
A) IP addresses
B) sockets
C) URLs
D) port numbers
Q4) Using the Internet,users are able to store both data and software in the cloud.
A)True
B)False
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Chapter 22: Common Application Components
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Q1) Most groups on a ribbon tab include a small button called a ____.
A) Dialog Box Launcher
B) Tab Group Indicator
C) Quick Access Launcher
D) Group Box Indicator
Q2) All of the following are ways to display the ribbon EXCEPT ____.
A) Show Tabs and Commands
B) Commands only
C) Show Tabs only
D) Auto-hide
Q3) Resize an Office application window by navigating your mouse to the lower-right corner and then ____.
A) double-clicking the resize handle
B) holding down the left mouse button and dragging
C) selecting Resize from the menu
D) none of these
Q4) Clicking on the "All Apps" icon displays all the programs that are installed on your computer.
A)True
B)False
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Chapter 23: Web Technologies
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Q1) In the URL http: //www.cengage.com/index.html,http: is the ____.
A) protocol
B) domain name
C) web server
D) location on the server
Q2) ____ is an object-oriented language that is sometimes used in web programming.
A) Apache
B) RIA
C) Java
D) Ajax
Q3) Using the web as a primary user interface to access such applications as Google Docs is an example of ____.
A) virtual protocol
B) cloud computing
C) CERN
D) virtual computing
Q4) A web browser is categorized as application software.
A)True
B)False
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Chapter 24: Working with Files and Documents
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Q1) When viewing recently opened files in an Office application,the file you opened last is at the top of the list.
A)True
B)False
Q2) Pointing at an Office application's icon in the taskbar displays ____.
A) options related to the Office application
B) thumbnail images of the application's open documents
C) information related to when the document was last saved
D) recent files
Q3) When you open a Word document for the first time,the last documents you worked on will appear on the left side of the screen.
A)True
B)False
Q4) In Word,the default view for a document is _____.
A) Read Mode
B) Print Layout
C) Web Layout
D) Document
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Chapter 25: Cloud Computing
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Q1) Government agencies have not supported cloud computing due to the lack of ____.
A) Internet connectivity
B) data security
C) funding
D) server resources offered
Q2) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.
A)True
B)False
Q3) The online retailer ____ is one of the largest suppliers of cloud services.
A) Outsource.com
B) Amazon.com
C) Microsoft.com
D) Intel.com
Q4) Multiple companies may take advantage of the ____ cloud to pool their cloud resources.
A) private
B) community
C) public
D) topology
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Chapter 26: Common Editing Functions
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Q1) After you have selected text,the text is highlighted in ____.
A) brown
B) orange
C) red
D) blue
Q2) The ____ appears when you click Find.
A) Navigation pane
B) Mini toolbar
C) taskbar
D) Quick Access toolbar
Q3) When the Spelling & Grammar checker identifies a misspelled word,you can choose to do any of the following EXCEPT ____.
A) ignore the word
B) ignore all instances
C) look it up at Dictionary.com
D) add it to the Office dictionary
Q4) When you move the mouse away from the Mini Toolbar,it locks into place for easier selection of its options.
A)True
B)False
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Chapter 27: Web Resources
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Q1) Wikipedia is a popular micro-blogging service.
A)True
B)False
Q2) Through the use of a ____,users can freely express their views and opinions.
A) relay
B) portal
C) blog
D) protocol
Q3) The most popular search engines use ____ to store information about webpages.
A) Bing
B) an API
C) Yahoo!
D) a database
Q4) A popular financial service on the web that supports mobile payment transactions is ____.
A) Kiva
B) The Motley Fool
C) PayPal
D) TaxACT
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Chapter 28: Common Formatting Functions
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Q1) The Font Size box shows the ____.
A) font sizes of the document's text
B) size of the selected text
C) Font gallery
D) Font palette
Q2) A palette provides the same functionality as a gallery.
A)True
B)False
Q3) You close the Font Color palette by ____.
A) clicking anywhere in the document
B) selecting Exit from its menu
C) clicking OK in its open dialog box
D) clicking the X in the upper-right corner
Q4) A palette is a grid of color options.
A)True
B)False
Q5) Fonts are measured in points.
A)True
B)False
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Chapter 29: Working with Graphics
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Q1) When searching for clip art,the case of the search word(s)does not matter.
A)True
B)False
Q2) When working with illustrations,the Position button on the DRAWING TOOLS tab lets you adjust the height and width in inches.
A)True
B)False
Q3) When working with a screenshot,you click Screen Clipping.What happens next?
A) Word inserts the selected screenshot so you can manipulate it.
B) Word automatically sizes the screenshot to fit the insertion point.
C) Word displays a menu of options where you can manually clip the image to size.
D) Word displays a grayed-out version of the window you want to capture.
Q4) You need to improve the brightness and sharpen an image.To get started,you should select the image and click the ____ button.
A) Sharpen
B) Color
C) Corrections
D) More
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Chapter 30: Working with Tables
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Q1) The TABLE TOOLS DESIGN and TABLE TOOLS LAYOUT tabs are only displayed when the cursor is placed _____.
A) in a document containing the table
B) within a table
C) below a table
D) on the Table option
Q2) When sorting rows in a Word table,you must first click in the column to sort by.
A)True
B)False
Q3) By default,Word sorts table contents in descending order.
A)True
B)False
Q4) When working with a Word table,you can sort information numerically using the Sort button in the ____ group on the TABLE TOOLS LAYOUT tab.
A) Data
B) Merge
C) Rows & Columns
D) Alignment
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Chapter 31: Printing & Publishing
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Q1) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) PAGE LAYOUT
B) HOME
C) REVIEW
D) VIEW
Q2) In Microsoft Outlook,clicking the New Email button on the _____ tab allows you to directly send a document as an email attachment.
A) HOME
B) MAILINGS
C) REVIEW
D) FILE
Q3) Use the Print Custom Range option to only print the current page of a document.
A)True
B)False
Q4) Only users with Microsoft Word can read a PDF document.
A)True
B)False
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Chapter 32: Sharing Content Between Applications
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Q1) When working with information that appears in two files,using ____ exports part of a document to another to ensure the information is consistent between the files.
A) Paste functionality
B) Object Linking and Embedding
C) the Format Painter
D) the Clipboard
Q2) Both charts and sentences can be copied and pasted as needed between Word and Excel.
A)True
B)False
Q3) When you choose the Use Destination Theme & Link Data option in the Paste Options menu,the formatting of the item copied _____ the file you're pasting it into and creates a file link.
A) matches
B) changes
C) reconfigures
D) none of these
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Chapter 33: Collaborating with Office 2013
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Q1) To add a digital signature to a file,you must possess a digital ID.
A)True
B)False
Q2) In SkyDrive,by default,new folders you create are ____.
A) private
B) public
C) shared
D) proprietary
Q3) It is not possible to have more than one person working on the same version of a spreadsheet at the same time.
A)True
B)False
Q4) In Excel,cells with a comment will have a red triangle in the upper-right corner.
A)True
B)False
Q5) You can delete all of the comments in a document at one time.
A)True
B)False
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Chapter 34: Customizing Office Applications
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Q1) In Word,Proofing options determine how Word ____.
A) displays documents on the screen
B) opens email attachments
C) uses your personal information
D) corrects and formats text
Q2) A new tab cannot be renamed after it is created.
A)True
B)False
Q3) The ribbon can be customized in any Office program.
A)True B)False
Q4) The Quick Access Toolbar is located ____ the ribbon by default. A) below B) above
C) to the right of D) to the left of
Q5) In Office,you can create a customized tab to improve your personal productivity. A)True B)False
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Chapter 35: Ethics
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Sample Questions
Q1) An ethical perspective can be taken with personal,business,and even governmental actions.
A)True
B)False
Q2) The Children's Online Privacy Protection Act prohibits businesses from collecting data on children under the age of ____.
A) 13
B) 16
C) 18
D) 21
Q3) Ethical rules for using computers and the Internet have been laid out by the FCC.
A)True
B)False
Q4) If a behavior is considered ethical,this most likely suggests it is ____.
A) legally right
B) legally wrong
C) morally right
D) morally wrong
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Page 37
Chapter 36: Infrastructure
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Sample Questions
Q1) The U.S.Federal Trade Commission (FTC)assigns different frequencies of the electromagnetic spectrum for different uses in the United States.
A)True
B)False
Q2) A device or software that filters the information coming onto a network is called a ____.
A) bridge
B) gateway
C) firewall
D) repeater
Q3) Fiber-optic cabling sends signals much more slowly than twisted pair or coaxial cabling.
A)True
B)False
Q4) A ____ is an agreed-upon way of doing something within an industry.
A) firewall
B) switch
C) diagnostic
D) standard
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Chapter 37: Overview of Word Processing
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Sample Questions
Q1) ____ programs provide easy-to-use tools to edit and format text and graphics.
A) Spreadsheet
B) Online
C) Application
D) Word processing
Q2) In written communication,a(n)____ informs the reader what the document is about.
A) introductory heading
B) ending
C) cover page
D) glossary
Q3) The recommended ordered document structure of business communication is ____.
A) introduction,body,and message
B) introduction,closing,and body
C) introduction,body,and closing
D) introduction,message,and body
Q4) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
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Chapter 38: Cellular Network
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Q1) Many of today's cell phones come equipped with ____ text technology keyboards to enhance texting.
A) predictive
B) QWERTY
C) swivel
D) smart
Q2) How a cell phone looks,feels,and works is determined by its ____.
A) user
B) ISP
C) form factor
D) keyboard
Q3) Which of the following should you consider first when purchasing a carrier plan for your cell phone?
A) usage
B) color
C) popularity
D) form factor
Q4) Most cell phone towers have a limited communication range of about one mile.
A)True
B)False
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Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) Before formatting text in columns,turn off nonprinting characters if they are on.
A)True
B)False
Q2) When you delete the tab stop for a paragraph,its text ____.
A) does not move
B) shifts left,back to the first default tab stop
C) shifts right,back to the first default tab stop
D) is indented three spaces to the right
Q3) You can retrieve a past margin setting by choosing the ____ setting from the Margins drop-down menu.
A) Normal
B) Custom
C) Last Custom Setting
D) Retrieve Margin
Q4) To arrange text in columns,click the Columns button on the ____ tab.
A) PAGE LAYOUT
B) PAGE SETUP
C) DESIGN
D) LAYOUT
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Chapter 40: Wireless Data Communications
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Q1) LTE access promises faster speeds for mobile wireless users and is aimed to be the successor to slower ____ technologies.
A) GSDA
B) 3G
C) geotagging
D) RFID
Q2) We rely on ____ as the dominant technology to provide wireless Internet access in our everyday lives.
A) Bluetooth
B) near field communications
C) RFID
D) wireless fidelity
Q3) Many cities have adopted ____ technology to provide faster Internet speed to their users.
A) DSL
B) WiMAX
C) near field communications
D) Bluetooth
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42
Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) Instead of using keystrokes to enter a symbol,you can use the Symbol button in the Symbols group on the ____ tab.
A) REFERENCES
B) INSERT
C) PAGE LAYOUT
D) HOME
Q2) To investigate the meaning of a word,you can look it up by clicking the Define button to connect to the ____ dictionary.
A) Google
B) Encarta
C) Merriam-Webster
D) Wikipedia
Q3) To paste Excel data in its original formatting in Word,be sure to select the ____ paste option as part of the paste process.
A) Nest Table
B) Use Destination Styles
C) Keep Source Formatting
D) Picture
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Chapter 42: Globalization
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Q1) A(n)____ company maintains its management and business operations in its home country while exporting or importing products to and from other countries.
A) international
B) multinational
C) global
D) transnational
Q2) The boom in collaboration between U.S.companies and workforces in India created a need for ____.
A) Internet 3.0
B) transatlantic telecommunications infrastructure
C) project management workflow software
D) all of these
Q3) ____ is an example of outsourcing.
A) Moving a production plant to Taiwan
B) Hiring a graphic design company in India to create your product's packaging
C) Setting up satellite warehouses for your company in Seattle,Chicago,and Atlanta
D) Buying office supplies from a company in Hong Kong
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44
Chapter 43: Machine-Level Security
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Q1) Biometrics uses a token system to authenticate users of a device.
A)True
B)False
Q2) Businesses sometimes achieve uninterruptible service by using a technology known as ____ to keep a mirror copy of all their data.
A) RFID
B) RAID
C) WPA
D) OnTrack
Q3) Microsoft Windows uses ____ Drive Encryption.
A) FileVault
B) BitLocker
C) SFTP
D) WPA2
Q4) Internet-based backup services in the cloud are a popular way to back up files for many users.
A)True
B)False
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Page 45
Chapter 44: Overview of Spreadsheets
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Q1) A well-formed spreadsheet has structure and formatting that enhance the data it displays for assessment and reporting.
A)True
B)False
Q2) Separating the data variables from the calculations is a key design element in well-formed spreadsheets.
A)True
B)False
Q3) When planning the layout of a spreadsheet,you should identify important data such as the ____ of an item being purchased.
A) color
B) cost
C) patent number
D) warranty
Q4) Using a spreadsheet program allows you to make a decision based on ____ results. A) qualitative
B) quantitative
C) coded
D) table
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Chapter 45: Network Security
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Q1) The job of the ____ administrator is to control who has access to various network resources such as files and folders.
A) multiuser
B) network
C) software
D) technology
Q2) To avoid viruses,most organizations allow users to install their own software on their corporate PC.
A)True
B)False
Q3) The primary challenge of network security is faster throughput.
A)True
B)False
Q4) Wi-Fi piracy is the act of driving through neighborhoods with a wireless notebook or handheld computer looking for unsecured Wi-Fi networks.
A)True
B)False
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Chapter 46: Cells and Cell Data
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Q1) After you copy a cell,a ____ appears around the cell.
A) range
B) red,solid line
C) marquee
D) blue highlight
Q2) A formula always begins with an equal sign.
A)True
B)False
Q3) In Excel,cell data cannot be manipulated after a spreadsheet is saved.
A)True
B)False
Q4) After you select a range of cells,any formatting changes will affect all the cells in that range.
A)True
B)False
Q5) To insert a line break within a selected cell,position your cursor and use ____.
A) Enable Edit
B) Autofit
C) Autofill
D) Alt+Enter
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Chapter 47: Internet Security
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Sample Questions
Q1) A zombie computer helps fight against intrusions by hackers.
A)True
B)False
Q2) Sites such as eBay are a popular target for ____.
A) scripters
B) Internet fraud
C) port-scanning
D) cookies
Q3) An important function of a firewall is to protect all the ____ of a network or computer from undesirable data.
A) links
B) ports
C) cables
D) bays
Q4) In the criminal act of pharming,hackers hijack a Domain Name Server to automatically redirect users from legitimate websites to spoofed websites in an effort to steal personal information.
A)True
B)False
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Chapter 48: Formulas
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Q1) The advantage of using a(n)____ in a formula is that the result is automatically updated if a cell's value changes.
A) cell value
B) operator
C) cell reference
D) marquee
Q2) Formula analysis is called formula auditing.
A)True
B)False
Q3) A defined name as a cell reference must always be unique.
A)True
B)False
Q4) To simplify formulas,you can assign ____ to specific cells,and then use them in formulas instead of cell addresses.
A) ranges
B) names
C) values
D) formulas
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Page 50
Chapter 49: Functions
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Q1) The first piece of information that the VLOOKUP function requires is the ____.
A) range of lookup cells
B) column that holds the desired value
C) value to look up
D) tab reference
Q2) The COUNTA function counts the number of cells in a range that are not empty.
A)True
B)False
Q3) A(n)____ incorporates decision making into your spreadsheet by testing a condition that can either be true or false.
A) definite formula
B) absolute function
C) logical function
D) conditional function
Q4) To define the average score in a range of test scores,you should use the ____ function.
A) AVERAGE
B) MEDIAN
C) MIDDLE
D) COUNTAVER
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Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) The general rule for formatting is to keep numbers ____,with decimal places aligned.
A) centered
B) left-aligned
C) right-aligned
D) justified
Q2) In Excel,filtering a column's data means that you temporarily exclude data from screen visibility.
A)True
B)False
Q3) Excel's gallery of table styles is divided into three sections: ____.
A) Business,Education,and Personal
B) Short,Medium,and Long
C) Light,Medium,and Dark
D) Header,Body,and Totals
Q4) The TABLE TOOLS DESIGN tab is always visible when you are working in Excel.
A)True
B)False
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Chapter 51: Spreadsheet Graphics
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Sample Questions
Q1) An image from a PowerPoint presentation cannot be copied into an Excel spreadsheet.
A)True
B)False
Q2) To insert a manual page break in a worksheet,click the row ____ the new page should begin.
A) below where
B) above where
C) approximately where
D) where
Q3) The advantage of using _____ after selecting a data series is the ability to look at the data in a new format before applying the change.
A) the Axes button
B) Chart Layouts
C) Live Preview
D) Quick Layout
Q4) A sparkline is a mini-chart within an Excel worksheet cell.
A)True
B)False
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Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) With the ____ option,you can plug values into an existing formula within a spreadsheet until you achieve the set of result assigned.
A) What-if analysis
B) Data Validation
C) Solver
D) Goal Seek
Q2) To focus on a smaller portion of your spreadsheet's PivotTable data for analysis,use the ____ tool.
A) Goal Seek
B) Slicer
C) Format
D) Field List
Q3) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
Q4) PivotTables,PivotCharts,and Slicers are all examples of Excel functions.
A)True
B)False
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Page 54
Chapter 53: Digital Publications
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Sample Questions
Q1) Publishers concerned with controlling distribution of their products may lock them down with DRM technologies.
A)True
B)False
Q2) The launch of the _____ in 2010 resulted in various tablet devices entering the market.
A) Kindle
B) iPad
C) MacBook
D) Dell tablet
Q3) Amazon's Kindle eBook format is open-source and can be viewed with free software that is easily obtained over the Internet.
A)True
B)False
Q4) All major newspapers and most minor newspapers have an online version of their publications.
A)True
B)False
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Page 55
Chapter 54: Overview of PowerPoint
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Q1) When creating a new presentation,the first consideration should be to determine
A) sources for research on the presentation's topic
B) the presentation's formatting
C) the purpose of the presentation
D) how much you should practice to perfect your presentation skills
Q2) A strong closing helps the audience remember ____ during the presentation.
A) animations presented
B) what you said
C) the first slide displayed
D) distractions encountered
Q3) A(n)____ contains a listing of the key talking points contained in the presentation.
A) bullet list
B) table of contents
C) theme
D) outline
Q4) The PowerPoint status bar displays the number of words in your presentation.
A)True
B)False
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Chapter 55: Digital Audio
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Sample Questions
Q1) Digitized sound can be _____ for secure communications.
A) animated
B) encrypted
C) pixelated
D) ripped
Q2) _____ is the technology used to distribute blogs and other regularly updated online content to which people can subscribe.
A) DAC
B) RSS
C) MIDI
D) HTML
Q3) Which of the following is a popular satellite radio service in the United States?
A) SiriusXM
B) Wi-Fi
C) SatRad
D) Hi-def Radio
Q4) An AM/FM radio station carries an analog signal.
A)True
B)False
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Chapter 56: Working with Slides and Text
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Q1) There are three options available to align selected text in your PowerPoint slide.
A)True
B)False
Q2) When a pre-formatted outline is imported into a presentation,PowerPoint starts a new slide if it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q3) Determine the default layout for a slide by clicking a slide,and then viewing the highlighted layout under the Layout button in the Slides group on the HOME tab.
A)True
B)False
Q4) When you click to select Ruler on the VIEW tab,PowerPoint displays horizontal and vertical rulers in the slide pane.
A)True
B)False
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58
Chapter 57: Digital Graphics
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Sample Questions
Q1) All of the following are examples of graphics file formats EXCEPT _____.
A).tif
B).' JPG '
C).gif
D).xls
Q2) Photographers use vector graphics software to edit photos.
A)True
B)False
Q3) A basic example of _____ is the use of graphs and charts to illustrate numeric data.
A) vectorization
B) visualization
C) animation
D) construction
Q4) Bitmapped graphics are also known as vector graphics.
A)True
B)False
Q5) The most basic form of animation is called an animated JPG.
A)True
B)False
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Chapter 58: Using Graphics Objects
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Q1) When a YouTube video or another online video is embedded in a presentation,you need an Internet connection to play the video during the presentation.
A)True
B)False
Q2) The ____ controls the size of a graphic when the graphic is inserted using the Pictures icon button.
A) Image group
B) content placeholder
C) PICTURE TOOLS contextual tab
D) Shapes button
Q3) When an object has associated animation effects,the effects can subsequently be changed or deleted.
A)True
B)False
Q4) Tables are limited to a four-row,four-column format on a PowerPoint slide.
A)True
B)False
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Chapter 59: Digital Photography
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Sample Questions
Q1) Digital photography creates digital graphics through the manipulation of shapes.
A)True
B)False
Q2) Photo _____ is the process of altering digital photographs using software tools.
A) digitizing
B) synthesis
C) sampling
D) editing
Q3) Digital photography and digital photo editing are sometimes referred to collectively as digital imaging.
A)True
B)False
Q4) Which of the following is a social network with photo album capabilities?
A) Facebook
B) Picasa
C) Snapfish
D) Kodak Gallery
Q5) Digital cameras use the .ppt file format for their photos.
A)True
B)False
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Chapter 60: Formatting a Slide Show
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Q1) In general,a slide's date and slide number should not appear on the first slide in the presentation.
A)True
B)False
Q2) A slide number that appears with a diagonal line through it indicates the slide is hidden in the presentation.
A)True
B)False
Q3) A slide master contains the content from the first slide in your presentation.
A)True
B)False
Q4) When a transition is applied to a single slide,it occurs when ____.
A) that slide first appears
B) that slide first exits
C) the presentation is launched
D) the presenter clicks with the mouse
Q5) In PowerPoint,you cannot insert a header into slides.
A)True
B)False
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Chapter 61: Digital Video
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Q1) A videographer uses a(n)_____ to organize and arrange video scenes.
A) storyline
B) animator
C) kiosk
D) toolbox
Q2) Digital video cameras are also known as digital camcorders.
A)True
B)False
Q3) A video camcorder's image quality is measured by the number of pixels in each _____.
A) object
B) strip
C) photo
D) frame
Q4) Digital video _____ involves analyzing each frame of the video and storing only the pixels that change from frame to frame.
A) editing
B) imagery
C) animation
D) compression
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Chapter 62: Presenting and Publishing
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Q1) When you print an outline of your presentation,the output is in the form of ____.
A) text and graphics
B) one slide per page with graphics
C) text without any graphics
D) one slide per page without graphics
Q2) You want to publish a presentation so that people in another part of the world can view it as you present the material.From the FILE tab,click ____ to begin the process.
A) Custom Slide Show
B) the Save & Send option
C) Play Narrations
D) Share
Q3) Saving a PowerPoint presentation as a video reserves all your settings including animations and media such as video clips and audio.
A)True
B)False
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Chapter 63: Interactive Media
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Sample Questions
Q1) _____ virtual reality refers to a user experience where you may feel like you are actually part of the experience generated by the computer.
A) Bioreal
B) Dynamic
C) Hyper-engaging
D) Immersive
Q2) Augmented reality applications will contribute greatly to the development of the semantic web.
A)True
B)False
Q3) The _____ was one of the first game controllers to use a player's motions and gestures as input.
A) PSP
B) Wii
C) Xbox 360
D) all of the above
Q4) Smart phone apps that make use of augmented reality are available.
A)True
B)False
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Chapter 64: Database Structure
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Sample Questions
Q1) Data ____ refers to the quality and accuracy of the data.
A) warehousing
B) redundancy
C) modification
D) integrity
Q2) In a relational database,a ____ would ensure that two customers with the same name don't get confused with each other.
A) flat file
B) query
C) primary key
D) relationship
Q3) A primary key is a ____ within a database table that uniquely identifies each record.
A) field
B) record
C) file
D) unit
Q4) Increased data redundancy is one of the primary advantages of using a database.
A)True
B)False
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Chapter 65: Overview of Databases
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Q1) In Access,each type of object has an identifying icon.For ____,the icon is a grid.
A) forms
B) reports
C) tables
D) queries
Q2) When you open your database for the first time,a blank ____ in Datasheet view appears where you can add data.
A) table
B) form
C) query
D) spreadsheet
Q3) Microsoft Access is the perfect tool to use to analyze your grades for the semester and calculate your current grade point average in class.
A)True
B)False
Q4) Access requires you to create and name a new table before you start any work.
A)True
B)False
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Chapter 66: Database Tools
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Sample Questions
Q1) Data integrity refers to the quality of data: the degree to which it is accurate and up to date.
A)True
B)False
Q2) The data manipulation language ____ is a popular tool when querying a relational database.
A) SQL
B) C++
C) HTML
D) CSS
Q3) Database tools include software and techniques for analyzing,maintaining,and manipulating data in a database.
A)True
B)False
Q4) One of the first steps in creating a database is to build queries and reports that can pull information from the data that is stored.
A)True
B)False
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Chapter 67: Database Tables
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Q1) The mask property allows you to create a template for an input field such as a(n)____ that requires a specific format.
A) caption
B) address
C) phone number
D) description
Q2) In Access,the default table view is ____ view.
A) Design
B) Datasheet
C) Sorter
D) Record
Q3) When you specify the kind of data to put in the field you want to create,you are selecting the ____ for the field.
A) data type
B) name
C) ID
D) key
Q4) Once a field is created in a table,it cannot be renamed.
A)True
B)False
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Chapter 68: Industrial Databases
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Q1) Distributed databases connect data at different locations using ____ networks.
A) QBE
B) telecommunications
C) bus
D) DSL
Q2) A ____ is a skilled and trained computer professional who directs all activities related to an organization's database.
A) Data Supervisor (DS)
B) Database Administrator (DBA)
C) SQL Manager
D) Data Miner (DMA)
Q3) Installation and the ongoing maintenance of software in a database system are the job of the database ____.
A) application
B) structure
C) administrator
D) management system
Q4) Data mining is used to generate business intelligence.
A)True
B)False
Page 70
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Chapter 69: Data-sheets and Forms
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Q1) In Access,when building a mathematical formula,an asterisk represents multiplication.
A)True
B)False
Q2) Access sorting tools are found on the ____ tab in the Sort & Filter group.
A) SORT
B) HOME
C) DATABASE TOOLS
D) FIELDS
Q3) To automatically create a new form containing all fields in a selected table,click the CREATE tab on the ribbon and select ____ in the Forms group.
A) Form
B) Blank Form
C) Form Wizard
D) Form Design
Q4) When table data is sorted in ascending order,it is sorted ____.
A) by foreign key
B) by primary key
C) from A to Z
D) from Z to A
Page 71
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Chapter 70: Queries and Reports
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Q1) In Access,a report is based on a ____.
A) form
B) record
C) table
D) spreadsheet
Q2) Queries are used by Access to extract data from a database.
A)True
B)False
Q3) A query cannot contain a calculated result because only tables can contain this type of field.
A)True
B)False
Q4) You want a query's result to include dates after December 1,2013.What will the properly formatted criteria look like in the query?
A) >12/1/2013
B) =>#12/1/2013#
C) >#12/1/2013#
D) #12/1/2013#
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Page 72
Chapter 71: E-commerce Implementation
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Q1) Location-based advertising can keep track of customers' locations and provide them with discount coupons in their area.
A)True
B)False
Q2) International commerce is complex,and it is often difficult to know if suppliers are providing the best deal.
A)True
B)False
Q3) The business-to-consumer (B2C)model of ecommerce is also called etail.
A)True
B)False
Q4) Global supply management companies assist businesses in finding the best _____ relationships.
A) B2C
B) B2B
C) C2C
D) C2B
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Chapter 72: Outlook
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Q1) In Outlook,an appointment is added to your ____.
A) Inbox
B) Calendar
C) New Group
D) To-Do List
Q2) Outlook can be set up to provide you with a weather report for a destination.
A)True
B)False
Q3) An email message in your Inbox displays a(n)____ when it is of high importance.
A) red arrow
B) purple arrow
C) red exclamation mark
D) asterisk
Q4) In Outlook,the Quick Steps group lets you merge contacts into one group.
A)True
B)False
Q5) To send and receive email using Outlook,you first need to set up an email account.
A)True
B)False
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Chapter 73: E-commerce Technologies
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Q1) There is a growing trend for EDI transactions to take place over private networks rather than over the Internet.
A)True
B)False
Q2) One of the biggest roadblocks to ecash and ewallet technologies is _____.
A) Internet speed
B) bandwidth
C) processing power
D) fear
Q3) Ecommerce technologies include software and systems that support safe and secure transactions over _____ and the Internet,and make ecommerce possible.
A) networks
B) DHTML
C) GSM
D) Bluetooth
Q4) Ecash provides privacy by shielding your credit card information from vendors.
A)True
B)False
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Page 75
Chapter 74: OneNote
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Q1) When you take a screen clipping of a webpage,what additional information is gathered by OneNote?
A) the name of the person taking the screen clip
B) the webpage author
C) the website URL
D) the word count
Q2) A OneNote file can be saved to your cloud-based SkyDrive account.
A)True
B)False
Q3) In OneNote,a section tab is ____ as the pages contained in that section.
A) the same size
B) the same color
C) not the same color
D) none of the above
Q4) A OneNote notebook typically contains one section.
A)True
B)False
Q5) After you share a OneNote notebook,it cannot be undone. A)True
B)False
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Chapter 75: Office Web Apps
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Q1) Microsoft offers online versions of Word,Excel,OneNote,and PowerPoint for members of Windows Live for a subscription fee.
A)True
B)False
Q2) When using Excel within Windows Live,you can edit a spreadsheet created in ____.
A) Office 2000 or later
B) Office 2003 or later
C) Office 2007 or later
D) Office 2010 only
Q3) To close a Word Web App document,click the ____ tab,then click Exit.
A) Exit
B) View
C) File
D) Home
Q4) In the PowerPoint Web App,you can view others' ____ while you're editing your presentation.
A) taskbars
B) SkyDrive versions
C) comments
D) desktops
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Chapter 76: Information Management
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Q1) Management information systems provide routine business information to decision makers.
A)True
B)False
Q2) DSS focuses on decision-making effectiveness when faced with structured problems.
A)True
B)False
Q3) A corporation relies on its _____ statistics to provide insight into the state of the business and its overall health.
A) key performance indicator
B) exception
C) structured
D) optimized
Q4) In _____ processing,transactions are collected over time and processed together in groups.
A) real-time
B) expert
C) commercial
D) batch
Page 78
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Chapter 77: Common Application Components
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Q1) You can close an Office application using the keystroke shortcut of Command-Q.
A)True
B)False
Q2) The ____________________,which is available in every Office for Mac 2011 application,contains the tools you need when working in an application.
Q3) Clicking the File menu gives you access to commands and options related to working with ____________________.
Q4) To display a ScreenTip for a button,_____ the button.
A) double-click
B) hold the mouse pointer over
C) right-click
D) left-click
Q5) In Office applications,a ScreenTip appears when you _____.
A) right-click a Microsoft Office file
B) open an application
C) hold the mouse pointer over most elements in the application window
D) press the Windows+T key combination
Q6) Office applications include a(n)____________________,which,among other things,provides information about open files.
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Chapter 78: Enterprise Systems
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Q1) CRM systems that deliver improved customer service and targeted marketing support all of the following areas of an enterprise EXCEPT _____.
A) human resources
B) sales
C) market research
D) product development
Q2) The sole function of enterprise resource planning is to manage the supply chain.
A)True
B)False
Q3) Which of the following is a potential benefit of an ERP system?
A) easy to implement
B) streamlined work processes
C) access to data with more redundancy
D) low initial investment in time and money
Q4) An enterprise resource planning system is the ultimate information system in an organization because it integrates all enterprise systems into one centralized system.
A)True
B)False
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Chapter 79: Working with Files and Documents
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Q1) When Word is first opened,_____.
A) the Word Document Gallery window appears
B) you are asked to apply new program updates
C) the New Template dialog box appears
D) an open spreadsheet appears
Q2) You can't edit text in Web Layout view by default.However,you can turn on editing and change other settings by clicking View Options in the title bar.
A)True
B)False
Q3) To clear existing search results so you can start another search,double-click the previous search term,and then press ____________________.
Q4) The _____ below the Search Document box offer(s)additional options for locating items in a document.
A) gear button
B) arrow
C) three icons
D) either B or C
Q5) Type text in the ____________________ box to locate specific text in an open document.
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Chapter 80: Common Editing Functions
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Q1) To change uppercase words to lowercase,highlight the text,and then click the _____ Case button in the _____ group.
A) Edit,Font
B) Change,Edit
C) Change,Font
D) Edit,Insert
Q2) To deselect selected text,click _____.
A) the Deselect button
B) anywhere in the document
C) either A or B
D) neither A nor B
Q3) When you open an e-mail hyperlink,_____.
A) an e-mail program automatically opens
B) nothing happens unless you are connected to the Internet
C) Windows SkyDrive opens
D) you are prompted to add a new e-mail contact
Q4) You replaced a paragraph of text in a Word document.To reverse that action,click the ____________________ button on the Standard toolbar.
Q5) In Word,the wavy ____________________ underline indicates a grammatical error.
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Chapter 81: Common Formatting Functions
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Sample Questions
Q1) Paragraphs can be aligned in ____________________ different ways.
Q2) In Office for Mac 2011,the Format Picture galleries show lists of options,but no previews.
A)True
B)False
Q3) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True
B)False
Q4) You close the Font Color palette by _____.
A) clicking anywhere in the document
B) selecting Exit from its menu
C) clicking OK on its open dialog box
D) either B or C
Q5) _____ don't print when you print a Word document.
A) Subscripts
B) Web fonts
C) Nonprinting characters
D) Font colors
83
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Chapter 82: Working with Graphics
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Q1) A small collection of clip art is installed on your computer as part of Office.To use it in your Office files,it is necessary to contact Microsoft and pay its royalty fee.
A)True
B)False
Q2) In Office,____________________ are also known as drawing objects or drawn objects.
Q3) The tools you need to insert graphics in a Word document are found in the _____ menu.
A) Home
B) Design
C) Insert
D) Page Layout
Q4) In the Adjust group on the Format Picture tab,click the Corrections button to adjust the image's color saturation.
A)True
B)False
Q5) ____________________ is composed of premade illustrations,audio files,photos,or videos.
Q6) You enhance the appearance of a graphic by applying
Page 84
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Chapter 83: Working with Tables
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Q1) In a Word table,dotted lines between columns are called _____.
A) rows
B) gridlines
C) shades
D) cells
Q2) When converting paragraph text to a table,you must specify _____.
A) the number of rows the table should have
B) how much of the text in each paragraph to convert
C) how pieces of information are separated
D) none of the above
Q3) You cannot adjust the width of a column in a Word table after the table is created.
A)True
B)False
Q4) To automatically adjust a column to fit its widest entry,position the mouse pointer on the _____ the columns and double-click it.
A) horizontal border above
B) vertical border between
C) space between
D) none of the above
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Chapter 84: Printing & Publishing
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Q1) To properly view a page's overall formatting,start by changing the zoom level to 90%.
A)True
B)False
Q2) To attach a Word document to an e-mail,click the ____________________ a document button on the toolbar.
Q3) When you attempt to print three long documents consecutively,the files waiting to print are known as the ____________________.
Q4) The ____ check box is used when you print more than one copy of a document.
A) Portrait Orientation
B) Copies
C) Collated
D) Print All Pages
Q5) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) Layout
B) Home
C) Review
D) View
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Chapter 85: Sharing Content Between Applications
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Q1) An object can be a chart or a graph but not text.
A)True
B)False
Q2) If you do not want a chart you paste from Excel into Word linked to the Excel data,you can select the ____ option.
A) Excel Chart (entire workbook)
B) Paste as Picture
C) Use Destination Theme
D) Keep Source Formatting
Q3) You can use ____________________ to integrate data between different Office for Mac 2011 applications.
Q4) When pasting an object from one file to another,embedding and linking provide different results.
A)True
B)False
Q5) When you ____________________ an object in a destination file,it can later be edited if needed.
Q6) After copying an item in Office,the next step is to ____________________ it to its final destination.
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Chapter 86: Collaborating with Office for Mac 2011
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Q1) When you have two copies of the same version of a document,you can ____ them into a single file.
A) copy and paste
B) use the Clipboard to place
C) merge
D) compare
Q2) After clicking to compare two documents,you can open the ____ on the left side of the screen to view a summary of the differences between the two documents.
A) Comparison window
B) Reviewing Pane
C) combined document
D) Markup Pane
Q3) In SkyDrive,by default,new folders you create are ____.
A) private
B) public
C) shared
D) proprietary
Q4) ____________________ is a business collaboration environment created by Microsoft.
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Chapter 87: Customizing Office Applications
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Q1) How many options are available for changing the appearance of the Ribbon in the Ribbon dialog box?
A) one
B) two
C) three
D) You cannot change the appearance of the Ribbon.
Q2) You can customize the Ribbon by opening the Word ____ dialog box.
A) Options
B) Ribbon
C) Customization
D) Preferences
Q3) You cannot rearrange the order of tabs on the Ribbon.
A)True
B)False
Q4) What are Compatibility preferences?
A) options for converting Word files for use on a PC
B) settings to make your document compatible with previous versions of Word
C) settings related to where you store your files
D) settings related to securing the information contained in your files
Q5) The file format compatible with Word 2007 and 2010 is ____________________.
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Chapter 88: AI Methodologies
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Q1) The art and science of creating computer systems that simulate human thought and behavior are referred to as ____.
A) informatics
B) artificial intelligence
C) expert intelligence
D) knowledge management
Q2) One important characteristic of artificial intelligence is when a system modifies its own behavior based on its ability to learn,also known as ____.
A) the Blue Brain project
B) machine learning
C) the Singularity
D) an algorithm
Q3) A fuzzy system in computational intelligence guarantees results that are always certain and valid.
A)True
B)False
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90
Chapter 89: Overview of Word Processing
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Q1) Page layouts can be dressed up by using design ____.
A) layouts
B) controls
C) themes
D) transitions
Q2) Placeholders,called document ___________,can be selected and deleted.
A) elements
B) items
C) objects
D) controls
Q3) In written communication,a(n)____ tells the reader what the document is about.
A) introductory heading
B) placeholder
C) cover page
D) glossary
Q4) One of the most important skills needed in today's workplace is the ability to communicate effectively.
A)True
B)False
Q5) To add content to a(n)____________________ box,just click it and type.
Page 91
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Chapter 90: AI Applications
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Q1) One use for a(n)____ is to search a database for information pertaining to a specific query.
A) intelligent agent
B) expert system
C) task automation agent
D) natural language
Q2) Artificial creativity is a branch of AI that works to program computers to express themselves through art,music,poetry,and other outlets.
A)True
B)False
Q3) Facial recognition is used as a(n)____ process in the Australian SmartGate system.
A) computational intelligence
B) authentication
C) heuristics
D) automated reasoning
Q4) One example of a speech recognition software program used with the iPhone is called Siri.
A)True
B)False
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Chapter 91: Document Formatting Techniques
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Q1) To add an indent to a selected paragraph,click the Home tab,and then in the ____________________ group,click the Increase Indent button.
Q2) In the horizontal ruler,____ indent markers are moved with each indent you initiate.
A) two
B) four
C) three
D) five
Q3) The Heading 1 heading style is known as a ____ heading.
A) first-level
B) level-1
C) high-level
D) document
Q4) When Word formats text into columns,it adds ____ before and after the columns.
A) hanging indents
B) section breaks
C) tab stops
D) paragraph markers
Q5) It is useful to insert ____________________ when you want a major heading to start on a new page.
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Chapter 92: Academic Publishing Tools
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Q1) When you click on a content control arrow,a short menu of options appears,presenting you with options for editing and creating equations.
A)True
B)False
Q2) Word displays the word count for a document in the ____ of the screen.
A) bottom-right corner
B) bottom-left corner
C) top-right corner
D) top-left corner
Q3) Instead of using keystrokes to enter a symbol,you can use the Symbol ________ that you access from the Insert menu.
A) Toolbox
B) Browser
C) Menu
D) Option
Q4) An endnote is a comment that always appears at the end of a document.
A)True
B)False
Q5) A formula is added to a document in the format of a(n)____________________.
94
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Chapter 93: Overview of Spreadsheets
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Q1) The Home tab provides tools for displaying charts.
A)True
B)False
Q2) When planning the layout of a spreadsheet,relevant data includes the ____ of an item being purchased.
A) manufacture date
B) cost
C) patent number
D) warranty
Q3) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q4) Data presented in spreadsheets is not useful in the management process of making financial decisions for a business.
A)True
B)False
Q5) In Excel,you can fully display,or show only the results of ____________________.
Q6) Tools on the Formulas tab provide pre-made functions to generate formulas.
A)True
B)False
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Chapter 94: Cells and Cell Data
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Q1) An equation is a type of ____.
A) cell
B) value
C) object
D) thumbnail
Q2) In Excel,a(n)____________________ is anything that appears on screen that can be selected,edited,or manipulated.
Q3) The default name of the first worksheet in a new workbook is Sheet1.
A)True
B)False
Q4) To adjust a group of rows,begin the process by first selecting the rows,and then click the ____ button in the Cells group on the Home tab.
A) Format
B) Insert
C) Adjust
D) Row Height
Q5) In Excel,an individual spreadsheet within a workbook can be deleted. A)True
B)False
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Chapter 95: Formulas
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Q1) Formulas should begin with a(n)____________________ sign.
Q2) You can show all of a spreadsheet's formulas by pressing the ____ key combination.
A) control+grave accent
B) option+F2
C) alt+grave accent
D) command+F2
Q3) After you have finished entering a formula,complete the process by pressing the return key.
A)True
B)False
Q4) The formula =B1+B2+B3+B4 is copied from cell B5 to cell C5.What is the formula found in cell C5 after the copy is complete?
A) =B1+B2+B3+B4
B) =C1+C2+C3+C4
C) =B5
D) none of the above
Q5) Most of the tools for auditing formulas are found on the ____________________ tab in the Function and Audit Formulas groups.
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Chapter 96: Functions
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Q1) The COUNTA function counts the number of cells in a range that are not empty.
A)True
B)False
Q2) In the formula =IF(B4=120,B3,B2),the first part of the function is B4=120 and it is called the ____________________ test.
Q3) When you require a formula to refer to a specific cell,regardless of the formula's location in the spreadsheet,you should use ____________________ references.
Q4) A formula in cell Z10 references values found in cells A1,B1,and C1.The cursor is situated in cell C1.Clicking Excel's Trace Dependents button creates red arrows pointing from cell ____ to all cells that reference that cell in a formula or function.
A) A1
B) B1
C) C1
D) Z10
Q5) In Excel,to calculate the cost of any loan,three pieces of information are needed.
A)True
B)False
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Page 98
Chapter 97: Formatting Spreadsheets
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Q1) A cell contains the value .065,and you click the Percent Style button.What value displays in the cell?
A) 65%
B) .065%
C) 6.5%
D) .065/12
Q2) In Excel,filtering a column's data means that you temporarily exclude data from screen visibility.
A)True
B)False
Q3) When you click the Center button,a cell's contents are ____ centered within its cell borders.
A) vertically
B) left
C) horizontally
D) right
Q4) Number formatting options are found on the Home tab on the Ribbon.
A)True
B)False
Q5) ____________________ data makes it easier to read large sets of data.
Page 99
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Chapter 98: Spreadsheet Graphics
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Q1) Sparklines are meant to show a large amount of ____________________ information in a limited amount of space.
Q2) To resize a chart,click the chart to select it,grab any edge,and drag the chart to its desired size.
A)True
B)False
Q3) To select a range of cells upon which to base a chart,press and hold the ____ key as you drag through the cells.
A) shift
B) alt
C) esc
D) command
Q4) A chart floor is the area ____ the chart's columns.
A) directly behind
B) in front of C) above
D) directly below
Q5) To move a chart to a new workbook location,click the ____________________ menu,and then click Move Chart.
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Chapter 99: Advanced Spreadsheet Tools
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Sample Questions
Q1) Solver is now present in the Analysis group on the Data tab.What was done to add Solver to the Ribbon?
A) Linear programming options were enabled in Excel Options.
B) All Add-ins were enabled on the Tool menu.
C) The Solver Add-in was enabled from Add-ins on the Tools menu.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q2) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q3) A PivotTable is set up by ____ from the PivotTable Field List to label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
Q4) Working in a PivotTable causes the ____ tab to appear on the Ribbon.
A) PowerPivot Tools
B) PivotTable
C) PowerPivot
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Chapter 100: Overview of PowerPoint
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Sample Questions
Q1) PowerPoint is useful to visually support the message you want your audience to understand.
A)True
B)False
Q2) The lower-right corner of the PowerPoint window displays the total number of slides in the open presentation.
A)True
B)False
Q3) A presentation might be used by a company's ____ department to discuss a company's plan with its vendors.
A) human resources
B) technical support
C) marketing
D) sales
Q4) When creating a new presentation,the first consideration should be to determine ____.
A) sources for research on the presentation's topic
B) the presentation's formatting
C) the purpose of the presentation
D) how much practice you should invest to perfect your presentation skills
Page 102
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Chapter 101: Working with Slides and Text
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Sample Questions
Q1) When an outline is imported into a presentation,PowerPoint starts a new slide when it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q2) To select three slides and edit them simultaneously,click the first slide,press the ____ key,and then click the second and third slides.
A) Control
B) Function
C) Insert
D) Command
Q3) The default slide layout is Title Slide.
A)True
B)False
Q4) You can add symbols to a presentation by clicking the Symbol button in the Insert group on the Home tab.
A)True
B)False
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Chapter 102: Using Graphics Objects
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Sample Questions
Q1) When an object has associated animation effects,the effects subsequently can be changed or deleted.
A)True
B)False
Q2) When you click on a video clip's review image,the Format Movie contextual tab appears on the Ribbon.
A)True
B)False
Q3) To take a video clip that is stored on your computer and insert it into a slide,click the ____ button in the Insert group on the Home tab,and then click Movie from File.
A) Links
B) Media
C) Animation
D) Symbols
Q4) To add animation to a picture,select the picture,click the Animations tab,and then click the More button in the Entrance Effects group to display the gallery.
A)True
B)False
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Chapter 103: Formatting a Slide Show
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Sample Questions
Q1) By using ____________________ in a presentation,you remove the need for anyone to manually click through the slides.
Q2) When working with slide masters,hovering over a slide's thumbnail reveals ____.
A) footer formatting
B) header formatting
C) the number of slides in the presentation using special font formats
D) how many slides in the presentation use that slide master
Q3) In PowerPoint,you cannot insert a header onto slides.
A)True
B)False
Q4) The purpose of ____ in PowerPoint is to ensure that all slides in a presentation have a similar look with similar elements.
A) headers and footers
B) objects
C) slide masters
D) slide views
Q5) In PowerPoint,you cannot add a footer to a slide.
A)True
B)False
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Chapter 104: Presenting and Publishing
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Sample Questions
Q1) You do not need a Windows Live account to publish a presentation to SkyDrive.
A)True
B)False
Q2) In PowerPoint,the print option you select is saved when you save and exit a presentation.
A)True
B)False
Q3) Which of the following options is NOT available from the list of views you can print in PowerPoint?
A) Slides
B) Handouts (12 slides per page)
C) Handouts (9 slides per page)
D) Outline
Q4) The options for publishing a presentation are found on the View menu,under the Publish as options and the Share submenu.
A)True
B)False
Q5) You can publish a PowerPoint presentation online or as a video.
A)True
B)False
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Chapter 105: Outlook
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Sample Questions
Q1) In Outlook,to schedule an event that involves other people,you can create a new ____________________.
Q2) A document sent as part of an e-mail is known as an attachment.
A)True
B)False
Q3) When you mark an e-mail message as urgent,Outlook adds a green exclamation point to the message in the recipient's Inbox.
A)True
B)False
Q4) When you send an e-mail attachment,it appears below the Subject field.
A)True
B)False
Q5) To add a Word document to an e-mail message,click the ____ button on the Message tab.
A) Attachments
B) Attach
C) Word
D) Document
Q6) In Outlook,use the ____________________ button to add an appointment.
Q7) The body of an e-mail message should always begin with a(n)____________________.
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Chapter 106: Navigating in Google Docs
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Sample Questions
Q1) In Google Docs,the Export option lets you convert a document into the Google Docs file format and download it to your PC.
A)True
B)False
Q2) Google Docs will store up to 1024 megabytes for free,and if you need more space you can pay for an upgrade.
A)True
B)False
Q3) The ____ box lets you select or deselect all the items in your Documents List.
A) Select
B) Share
C) Folders
D) More actions
Q4) To upload a file to Google Docs,click ____ and then locate the file to be uploaded.
A) Download
B) Create new
C) Upload
D) Search Docs
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Chapter 107: Word Processing
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Sample Questions
Q1) To insert an image into a Google Docs document,your first step is to ____.
A) upload the image from your computer
B) link the image to the document
C) export the image from Microsoft Word
D) navigate to where you want the image placed in the document
Q2) Bookmarks are made up of a word or phrase and a footer entry in the document.
A)True
B)False
Q3) To insert a table in a document,click ____ and click to insert the table.
A) Insert->Table
B) Table->Insert table
C) Tools->Table
D) Format->Table objects
Q4) To format a document's subheading,you can use the ____ keyboard combination.
A) Ctrl-Alt-2
B) Ctrl-Alt-3
C) Shift-Alt-1
D) Alt-2
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Chapter 108: Spreadsheets Part 1
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Sample Questions
Q1) ____ means you will not need to save changes made to a spreadsheet as you work on it.
A) Saving
B) Copying
C) Previewing
D) Autosaving
Q2) To print a Google worksheet,click the Print command on the ____ menu.
A) Print
B) Format
C) File
D) Tools
Q3) An Excel worksheet is typically stored in the cloud,whereas a Google spreadsheet is usually stored on a laptop computer.
A)True
B)False
Q4) A worksheet is made up of one or more individual workbooks.
A)True
B)False
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Chapter 109: Spreadsheets Part 2
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Sample Questions
Q1) The Script Manager provides you with the ability to create a new script for personal use.
A)True
B)False
Q2) When you create a spreadsheet form,form questions are used to ____.
A) create row names
B) create an e-mail question form
C) assist in selecting a form layout
D) create column headings
Q3) To utilize a script from the Script Gallery,you need to ____.
A) install the script
B) purchase it
C) first purchase Google Docs Spreadsheets
D) both A and B
Q4) Google Apps ____ can help you automate repetitive tasks.
A) Drawings
B) Script
C) AutoTask
D) VB.Net
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Chapter 110: Presentations
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Sample Questions
Q1) One difference between Presentations and Microsoft PowerPoint is that Presentations is ____.
A) 100% free
B) available only for non-commercial use
C) in the cloud
D) both A and C
Q2) Slides can be selected and deleted in Presentations.
A)True
B)False
Q3) Click ____ to set equal spacing between objects from top to bottom on a slide.
A) Arrange->Distribute->Vertically
B) Format->Center on slide->Vertically
C) Format->Center on slide->Horizontally
D) Arrange->Distribute->Horizontally
Q4) In Presentations,you can import an entire existing presentation into a new presentation.
A)True
B)False
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Chapter 111: Project Management
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Sample Questions
Q1) When OpenProj opens a newly created project,the view is set to _____ view.
A) spreadsheet
B) Gantt
C) open
D) Pert
Q2) OpenProj is a free,open source desktop project management software tool.
A)True
B)False
Q3) Project management software is widely used in restaurants.
A)True
B)False
Q4) OpenProj projects can be saved in the _____ format for compatibility.
A) Microsoft Project
B) Excel 2007
C) Access 2007
D) OpenProj
Q5) Tasks can be completed either sequentially or concurrently.
A)True
B)False
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Chapter 112: Personal Information Management
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Sample Questions
Q1) Webmail relies on a ____ and an Internet connection to access messages.
A) hard drive
B) certain bandwidth
C) specific search engine
D) Web browser
Q2) "In the cloud" means on the Web.
A)True
B)False
Q3) With the growth of ____,personal information is expanding at an incredible rate.
A) digitized technologies
B) online schools
C) online services
D) Exchange
Q4) Tasks are added to a Google Calendar to help you remember what you need to get done.
A)True
B)False
Q5) The idea of managing personal information online is new.
A)True
B)False
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Chapter 113: Web Research
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Sample Questions
Q1) Popular search engines besides Google include ____.
A) Yahoo!
B) Bing
C) both A and B
D) none of the above
Q2) Microsoft refers to Google's Web site as a "decision engine."
A)True
B)False
Q3) A search engine provides search results based on your key term text entries.
A)True
B)False
Q4) Search engines provide filtering tools,which you can use to refine search results.
A)True
B)False
Q5) The World Wide Web consists of billions of interconnected Web pages of information from a wide variety of sources.
A)True
B)False
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Chapter 114: Web Publishing
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Sample Questions
Q1) To participate in a social network,you must have ____.
A) access to the Web
B) Windows Vista
C) a cell phone
D) a digital certificate
Q2) At Weebly.com,you can download your Web site as a(n)____ file,as a backup to your online pages.
A) blog
B) full
C) archive
D) normal
Q3) Picasa is a Web blog service offered by WordPress where users can view your blog entries.
A)True
B)False
Q4) As soon as you upload your video to YouTube,you can consider it published.
A)True
B)False
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Page 116