Fundamentals of Information Systems
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Course Introduction
Fundamentals of Information Systems introduces students to the concepts, technologies, and processes that underpin modern information systems within organizations. The course explores the role of information systems in supporting business operations, decision-making, and strategic objectives. Key topics include system components and architectures, types of information systems (such as MIS, DSS, and ERP), data management, networking, security, and the impact of emerging technologies. Students gain an understanding of how information systems are designed, implemented, and managed to improve organizational efficiency and effectiveness, as well as the ethical and societal considerations related to information use and security.
Recommended Textbook
Information Technology for Managers 1st Edition by George Reynolds
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770 Flashcards
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Chapter 1: Managers: Key to Information Technology
Results
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Another form of Web conferencing is Webcasting,in which audio and video information is broadcast from the presenter to participants.
A)True
B)False
Answer: True
Q2) Three examples of network systems are transaction processing,enterprise resource planning,and interorganizational systems.
A)True
B)False
Answer: False
Q3) When considering the role of business managers for working with IT,it is useful to divide information systems into nine types.
A)True
B)False
Answer: False
Q4) The ____________________ phase of the Change Management Continuum Model has the goal to make people recognize impact of change on them and their way of working.
Answer: educate
Page 3
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Chapter 2: Strategic Planning
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Sample Questions
Q1) The THREAT matrix is a simple way to illustrate what the firm is doing well,where it can improve,what opportunities are available,and what environmental factors threaten the future of the organization.
A)True
B)False
Answer: False
Q2) ____________________ are metrics that track progress in executing chosen strategies to attain an organization's objectives and goals.
Answer: Measures
Q3) A(n)____ project implements changes to an existing system to enable operation in a different technology environment.
A) maintenance
B) enhancement
C) innovation
D) mandatory
Answer: A
Q4) During the execution of each project,actual results are compared to ____________________ results.
Answer: expected
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Chapter 3: Project Management
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Sample Questions
Q1) A(n)___________________ contract includes an agreed-upon hourly rate and unit price for the various materials to be used.
Answer: time and material
Q2) A(n)____ is a temporary endeavor undertaken to create a unique product,service,or result.
A) task
B) assignment
C) mission
D) project
Answer: D
Q3) A mission attempts to achieve specific business objectives and is subject to certain constraints such as total cost and completion date.
A)True
B)False
Answer: False
Q4) ____________________ management is about making the most effective use of the people involved with the project.
Answer: Human resource
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Page 5
Chapter 4: Business Processing and IT Outsourcing
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Sample Questions
Q1) What are outsourcing and offshore outsourcing?
Q2) The top reason to outsource is to ____.
A) improve the firm's focus on core operations
B) upgrade the firm's capabilities and services
C) cut or stabilize costs
D) improve the firm's focus on external operations
Q3) ____ requires dedicated,trained vendor relationship professionals to manage the working relationship between the organization and outsourcing service provider.
A) Authority
B) Governance
C) Relationship management
D) Relationship control
Q4) ____ is an arrangement in which one company contracts with another organization to provide services that could be provided by company employees.
A) Outsourcing
B) Offshoring
C) Outshoring
D) Service Level Agreement
Q5) Discuss measuring and evaluating results.
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Chapter 5: Corporate Governance and IT
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Sample Questions
Q1) One good approach to backing up data in case of a disaster is to have employees take backup copies of vital data home at the end of the work day.
A)True
B)False
Q2) Today IT is viewed simply as a support function that is separate and distinct from a business.
A)True
B)False
Q3) The time within which a business function must be recovered before an organization suffers serious damage is called the __________________ objective.
Q4) For all AAA priority business functions,document all the resources needed to recover the business function within the recovery time objective: number of people,phones,files,desks,office space,faxes,computers,software,printers,and so on.
A)True
B)False
Q5) ____________________ procedures define the steps to be taken during a disaster and immediately following it.
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Chapter 6: Collaboration Tools and Wireless Networks
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Sample Questions
Q1) Both the base station and cell phone transmitter operate at relatively high power levels.
A)True
B)False
Q2) The distance between the WiMAX tower and antenna for the line-of-sight option can be as great as ____________________ miles.
Q3) Most laptop computers come with built-in wireless transmitters and software to enable computers to discover automatically the existence of a Wi-Fi network.
A)True
B)False
Q4) Wi-Fi is based on the set of ____ networking standards.
A) 802.1
B) 802.3
C) 802.11
D) 802.0
Q5) CDMA systems can provide between 20 to 30 times the call carrying capacity of analog equipment.
A)True
B)False
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Chapter 7: E-Business
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Sample Questions
Q1) ____ is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.
A) Web 2.0
B) Internet 2.0
C) HTML 4.0
D) Google
Q2) Several companies in a particular industry may join forces to create an industry ____ to gain the advantages of the private company marketplace for all members of the consortia.
A) consortia-sponsored marketplace
B) public company marketplace
C) private company marketplace
D) open marketplace
Q3) A(n)___________________ resembles a credit card in size and shape,but it contains an embedded microchip that can process instructions and store data for use in various applications.
Q4) E-business is critically important to today's business.
A)True
B)False
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Chapter 8: Enterprise Resource Planning
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Sample Questions
Q1) ____ applications frequently draw on the data captured and stored in an ERP system-data such as orders,shipments,inventory,customers,suppliers,etc.
A) SC
B) SCCM
C) SCOM
D) SCM
Q2) Most ERP software packages are designed so that an organization has to implement the entire package.
A)True
B)False
Q3) The ____ stage of a project provides on-going technical support,delivers on-going training for new end users and to cover system upgrades and plans and implements necessary software upgrades.
A) design
B) maintenance and continuous improvement
C) implementation
D) software selection
Q4) Discuss how to test the ERP system.
Q5) ____________________ business processes must be tested from start to finish.
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Chapter 9: Business Intelligence
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Sample Questions
Q1) A(n)____ process is used to pull data from these disparate data sources to populate and maintain the data warehouse.
A) transform-load-extract
B) extract-load-transform
C) transform-extract-load
D) extract-transform-load
Q2) ____ includes a wide range of applications,practices,and technologies for the extraction,translation,integration,analysis,and presentation of data to support improved decision making.
A) Data intelligence
B) Data warehousing
C) Business intelligence
D) Business data
Q3) In the retail industry,____ is used to help firms to predict better customer demand and maximize sales.
A) OLAP
B) OLTP
C) OLPA
D) OLPT
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Chapter 10: Knowledge Management
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Sample Questions
Q1) It is estimated that unstructured data,mostly in the form of text,accounts for about 25 percent of an organization's knowledge.
A)True
B)False
Q2) Managers must create a work __________________ that places a high value on tacit knowledge and that strongly encourages people to share it.
Q3) ____ involves a novice observing an expert executing his job to learn how he performs.
A) Shadowing
B) Mapping
C) Sharing
D) Covering
Q4) There is an increasing need for knowledge to be quality filtered and distributed to people in a more specific task relevant and timely manner.
A)True
B)False
Q5) What is electronic discovery?
Q6) How can business search software be used? Give an example.
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Chapter 11: Enterprise Architecture
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Q1) Today a company can do all the right things but still fail unless it has viable enterprise architecture to guide its strategic direction.
A)True
B)False
Q2) List three questions that an organization should ask while developing the enterprise architecture.
Q3) ____ customers are interested in the value that the enterprise architecture provides,including what capabilities it has and what problems it solves,rather than the underlying technology.
A) External
B) Estranged
C) Internal
D) Valued
Q4) ____ is a software application development approach based on building user applications out of software services.
A) Client/server
B) Service-oriented architecture
C) N-Tier architecture
D) Monolithic architecture
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Chapter 12: Ethical, privacy, and Security Issues
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Q1) The ___________________ should provide guidance to help an organization recognize and deal with ethical issues,provide mechanisms for reporting unethical conduct,and foster a culture of honesty and accountability.
Q2) The ____ is a senior-level manager who provides vision and direction in the area of business conduct.
A) corporate ethics officer
B) chief executive officer
C) chief privacy officer
D) chief ethics officer
Q3) A well-developed ____________________ helps keep an incident under technical and emotional control.
Q4) It is crucial that antivirus software be updated continually with the latest virus detection information,called ____.
A) pattern databases
B) virus definitions
C) virus signatures
D) database patterns
Q5) List three specific responsibilities of an ethics officer.
Q6) List three potential costs of a security breach.
Page 14
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