Fundamentals of Information Systems
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Course Introduction
Fundamentals of Information Systems provides an introduction to the essential concepts and components of information systems used in modern organizations. The course examines the role of information systems in supporting business operations, decision-making, and competitive strategies. Topics include hardware, software, databases, networks, the Internet, systems development, and the ethical and social issues related to information technology. Students will gain a foundational understanding of how information systems are designed, implemented, and managed, and how they contribute to organizational effectiveness and innovation.
Recommended Textbook
Technology In Action Complete 12th Edition by Alan Evans
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Page 2
Chapter 1: Using Technology to Change the World
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Q1) The ________ is a collaboration of several museums that allows online visitors to explore over a thousand pieces of art through tools similar to Google Street View.
Answer: Art Project
Q2) You cannot be computer literate unless you have knowledge of higher-level computer skills, such as computer programming.
A)True
B)False
Answer: False
Q3) The National Center for the Analysis of Violent Crime database enables detectives to analyze information about similarities between crimes.
A)True
B)False
Answer: True
Q4) Data warehousing is the process of searching large datasets to find patterns.
A)True
B)False
Answer: False
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Chapter 2: Looking at Computers: Understanding the Parts
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Q1) A(n)________ restarts the system while it is still powered on.
Answer: warm boot
Q2) Starting a computer when it is powered off is called a warm boot.
A)True
B)False
Answer: False
Q3) The ________ contains the central electronic components of the computer.
A) motherboard
B) arithmetic/logic unit
C) peripheral unit
D) input unit
Answer: A
Q4) Monitors display images by using a grid made up of millions of tiny dots, called
Answer: pixels
Q5) Laser printers are usually faster at printing in black and white than inkjet printers.
A)True
B)False
Answer: True
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Chapter 3:
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Q1) E-mails are completely private.
A)True
B)False
Answer: False
Q2) Wikipedia is a good reference for a research paper.
A)True
B)False
Answer: False
Q3) A subject directory is an outline of websites organized by topics.
A)True
B)False
Answer: True
Q4) A subset of e-commerce that uses social networks to assist in marketing and purchasing products is known as ________ commerce.
A) crowd
B) source
C) friend
D) social
Answer: D
Page 5
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Q1) Before installing any software, it's always important to back up your system and to create a(n)________, which enables you to go back to your computer's previous settings if anything goes wrong during a new software installation.
Q2) Desktop publishing software enables you to create newsletters and annual reports.
A)True
B)False
Q3) ________ software includes image-editing, video-editing, and audio-editing software.
Q4) You can use PowerPoint to trim video clips without having to use a separate video-editing program.
A)True
B)False
Q5) Application software helps run the computer and coordinates instructions with the hardware.
A)True
B)False
Q6) You could use a(n)________ to combine a series of commands so that they will run as a single command.
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Chapter 6: Understanding and Assessing Hardware: Evaluating Your System
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Sample Questions
Q1) The heads of a hard disk drive touch the surface of the platter to read or write the data.
A)True
B)False
Q2) In most current systems, ________ is the type of RAM used.
A) DDR2
B) DDR3
C) DRAM
D) SDRAM
Q3) The processor market for desktop and laptop computers is dominated by ________.
A) IBM
B) Microsoft
C) Intel
D) Apple
Q4) All of the following are part of the machine cycle EXCEPT ________.
A) fetch
B) encode
C) execute
D) store
Q5) The audio subsystem consists of the speakers and a(n)________. Page 7
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Page 8
Chapter 7: Networking: Connecting Computing Devices
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Q1) ________ cable consists of a single copper wire surrounded by layers of plastic and is used to connect cable TV.
Q2) Normal telephone cable is a type of ________.
A) fiber-optic cable
B) twisted-pair cable
C) coaxial cable
D) Ethernet cable
Q3) A ________ is any device connected to a network such as a computer, printer, or game console.
A) packet
B) node
C) NOS
D) NIC
Q4) ________ refers to connecting to a wireless connection without the permission of the owner.
Q5) A(n)________ is a device that receives data packets and sends them to their intended nodes while preventing data collisions.
Q6) ________ are devices that transfer packets of data between two or more networks.
Q7) ________ is often referred to as "high-speed Internet."
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Q1) When using a cell phone, a base transceiver station picks up a request for service and then passes the request to a central location called a(n)________.
Q2) Inexpensive phones with modest processors and simple interfaces are called feature phones.
A)True
B)False
Q3) The ________ is the number of times that an analog wave is measured each second in an analog-to-digital conversion.
Q4) Which of the following is not an example of a digital music file format?
A) .wma
B). mp3
C) .aac
D) .accdb
Q5) Google ________ is an online store that delivers software for Android devices.
A) Fun
B) Games
C) Play
D) Sport
Q6) Napster used ________ sharing to transfer files between users.
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Q1) Adware and spyware are referred to collectively as ________.
A) viruses
B) grayware
C) alertware
D) firmware
Q2) During the process of ________, the antivirus software records key attributes about the files on your computer and keeps these statistics in a safe place on your hard drive.
Q3) Currently, there are no antivirus programs for mobile devices.
A)True
B)False
Q4) A worm does NOT require human interaction to spread to other computers.
A)True
B)False
Q5) A(n)________ is the portion of virus code that is unique to a particular computer virus.
A) virus signature
B) encryption code
C) compression code
D) virus pattern
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Chapter 10: Behind the Scenes: Software Programming
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Q1) A compiler translates the source code into an intermediate form, line by line.
A)True
B)False
Q2) ________ enables users to define their own data-based tags and facilitates exchange of information between websites.
A) HTML
B) XHTML
C) XML
D) PHP
Q3) In object-oriented terms, a new, modified class is called the ________ class.
Q4) Which of the following provides a visual representation of the patterns of an algorithm?
A) Flowchart
B) Pseudocode
C) Gantt chart
D) Flow analysis
Q5) SQL stands for ________.
Q6) In the "Making a Plan" step of the PDLC, a(n)________ is written in natural, ordinary language describing exactly what the computer program is to do.
Page 12
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Chapter 11: Behind the Scenes: Databases and Information Systems
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Sample Questions
Q1) A group of related records is called a(n)________.
Q2) In a database, the term ________ is synonymous with a category of information.
A) field
B) record
C) row
D) table
Q3) The Siri personal assistant application on Apple's iPhone 5s is an example of a ________.
A) natural language processing (NLP) system
B) decision support system (DSS)
C) management information system (MIS)
D) database management system (DBMS)
Q4) Data redundancy ensures that the data contained in the database is accurate and reliable.
A)True
B)False
Q5) A data dictionary is also referred to as a(n)________.
Q7) Data that describe other data are called________. Page 13
Q6) When using SQL, a(n)________ query is used to extract data from two or more tables.
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Page 14
Chapter 12: Behind the Scenes: Networking and Security in the Business World
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Q1) A ________ is a set of rules for how information and communication are exchanged.
A) protocol
B) token
C) frame
D) packet
Q2) A(n)________ can often be equipped to act as a hardware firewall.
Q3) A ________ topology uses more than one topology when building a network.
A) hybrid
B) multiple-use
C) fusion
D) crossover
Q4) A(n)________ is used exclusively by a select group of employees, customers, suppliers, volunteers, or supporters.
Q5) Retinal scanning is an example of ________ authentication.
Q6) Which of the following is the most commonly used client/server network topology?
A) Star
B) Cluster
C) Ring
D) Hierarchical Page 15
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Page 16
Chapter 13: Behind the Scenes: How the Internet Works
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Q1) When a(n)________ address is assigned to a computer, its IP address will not change.
Q2) To boldface text in HTML, you would enclose your text in ________ and ________.
A) <b> and </b>
B) /b and b
C) *b* and */b*
D) HTM.bold.on and HTM.bold.off
Q3) Most instant messaging services provide a high level of encryption for their messages.
A)True
B)False
Q4) An applet is a small application that resides on a server but is downloaded to, and run on, the client computer.
A)True
B)False
Q5) The United States government is in charge of the Internet.
A)True
B)False
Q6) DHTML stands for ________.
Q7) The IPv4 protocol is beginning to be replaced by the ________ protocol.
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Chapter 14: The History of the Personal Computer
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Q1) BASIC was the first programming language ever developed.
A)True
B)False
Q2) Released in 1993, ________ was the first Internet web browser.
A) Internet Explorer
B) Mosaic
C) Safari
D) Chrome
Q3) A compiler is a program that translates computer language instructions into English.
A)True
B)False
Q4) Within a year of its introduction in 1981, the ________ dominated the personal computer market.
Q5) Which company approached Bill Gates to write an operating system program for its computer?
A) Microsoft
B) Xerox
C) IBM
D) UNIVAC
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Chapter 5: System Software: The Operating System, Utility
Programs, and File Management
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Q1) If Windows detects a problem during the boot process, it will add Last Known Good Configuration to the Windows ________ Menu.
Q2) In the file name, Resume.docx, docx is the ________, indicating the file type.
Q3) The Windows path separator is the ________ character.
Q4) Which utility removes redundancies in a file to reduce the file size?
A) Disk Cleanup
B) File Compression
C) Error-checking
D) Disk Defragmenter
Q5) The ________ of the operating system enables users to communicate with the computer system.
A) window
B) modem
C) network adapter card
D) user interface
Q6) Most smartphones use operating systems developed by ________.
A) Google and Apple
B) Apple and Microsoft
C) Microsoft and Google
D) Symbian and Apple
Page 19
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Chapter 15: Information Technology Ethics
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Q1) Most states have enacted antibullying laws.
A)True
B)False
Q2) ________ is the theory that God is all-knowing and sets moral standards.
A) Divine Command Theory
B) Utilitarianism
C) Relativism
D) Virtue Ethics
Q3) By using ________, a smartphone with a GPS chip can determine your exact position.
A) extrapolation
B) interpolation
C) geolocation
D) navigation
Q4) Global positioning system (GPS)chips in a smartphone allow your exact position to be determined.
A)True
B)False
Q5) Harassing individuals through electronic means such as video or cell phones is called ________.
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Chapter 16: Under the Hood
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Q1) The Intel i7 Extreme Edition is a CPU that uses ________ processing.
Q2) ________ are the most expensive, fastest memory in a computer.
Q3) ________ is the semiconductor material used to make transistors.
A) Silicon
B) Titanium oxide
C) Carbon
D) Strontium nitrate
Q4) ________boosts a CPU's performance by working on more than one instruction at the same time.
Q5) Unicode is a system for representing ________.
A) integers
B) sounds
C) colors
D) characters
Q6) The electrical switches that are built using semiconductor layers are called ________.
Q7) Mathematical operations and comparisons are performed in the ________.
Q8) Level 1 cache is located farther away from the CPU than Level 3 cache.
A)True B)False
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Chapter 17: Careers in IT
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Q1) Professional certifications are intended to provide a consistent method of measuring skill levels in specific IT areas.
A)True
B)False
Q2) When a U.S. company hires a company outside of the United States, it uses a technique called ________.
A) offshoring
B) offtracking
C) telecommuting
D) exporting
Q3) The oldest and best-known organization for women in IT is the ________.
Q4) If you travel from place to place as needed and perform short-term jobs at each site, your job is ________-based.
Q5) ________ provide feedback to a website's customers by answering e-mail, sending requested information, and directing questions to appropriate personnel.
Q6) Web social media directors need to understand HTML, Perl, and JavaScript.
A)True
B)False
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