Fundamentals of Human Communication Test Bank
Course Introduction
Fundamentals of Human Communication introduces students to the essential principles, theories, and processes that underlie human communication in various contexts. The course explores the dynamics of verbal and nonverbal communication, listening, perception, and the influence of culture, identity, and technology on the way people share and interpret messages. Through the study of interpersonal, group, and public communication, students develop practical skills in effective expression, critical thinking, and understanding the role of communication in shaping relationships and society.
Recommended Textbook
Communication in Everyday Life 1st Edition by Steve
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16 Chapters
533 Verified Questions
533 Flashcards
Source URL: https://quizplus.com/study-set/3843
Page 2
Duckm
Chapter 1: An Overview of Communication
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/76669
Sample Questions
Q1) Communication is interpreted at both the content and the relational level.
A)True
B)False
Answer: True
Q2) Successful communication requires both intentional sending and accurate interpretation of a message.
A)True
B)False
Answer: True
Q3) Describe how social frames function to help people interpret the meaning of a message.
Answer: The context in which a message is delivered--for instance, a commencement address--helps us to understand the meaning we are to assign to a message. Messages can be delivered in more or less formal contexts, in workplace or social settings, and to familiar as well as unfamiliar audiences. All of these are 'frames' that help us create expectations for what we will say or hear in a given setting.
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Chapter 2: Histories and Contexts of Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Langue is more likely to be used in:
A)Informal settings
B)Close relationships
C)Formal settings
D)Intimate relationships
Answer: C
Q2) Narratives in relationship talk serve a strategic purpose by:
A)Providing a way to make the conversation more interesting
B)Providing a way to lengthen the conversation
C)Providing a way to summarize the discussion
D)Providing an account or explanation of one's actions
Answer: D
Q3) The term connotation refers to:
A)The use of language to identify something in a simple and straightforward way
B)Failing to understand the implications and background behind words
C)The use of language to identify something in a specific or literal way
D)Understanding the implications and background behind words
Answer: D
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4
Chapter 3: Identities, Perceptions, and Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) The study of vocalics in NVC includes:
A)Observing tone of voice in a conversation
B)Observing how people claim space and territory
C)Observing how people stand or gesture
D)Observing eye blinks in a conversation
Answer: A
Q2) NVC can help to begin, to regulate, or to terminate communicative interactions.
A)True
B)False
Answer: True
Q3) You cannot have interactions without nonverbal communication (NVC).
A)True
B)False
Answer: True
Q4) The study of kinesics in NVC would include:
A)Observing vocal variety in a conversation
B)Observing numbers of um's and you know's in a conversation
C)Observing how people claim space and territory
D)Observing how people stand or gesture
Answer: D
5
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Chapter 4: Verbal Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Give a definition of critical listening.
Q2) According to research, listening is the communication activity in which we engage most frequently.
A)True
B)False
Q3) When you critically examine the consistency, appropriateness, and adequacy of the support for a speaker's argument, you are using critical listening to evaluate the message's:
A)Plausibility
B)Source
C)Argument
D)Context
Q4) Failing to listen attentively to a speaker because you believe you know more than the speaker does is typical of:
A)Content or representational listening
B)Selective listening
C)Egocentric listening
D)Experiential superiority
Q5) Define the difference between engaged and disengaged listening.
Q6) Identify the difference between hearing and listening.
Page 6
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Chapter 5: Nonverbal Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Define what Erving Goffman meant by the 'front region/back region' aspect of social performance.
Q2) Receiving self-disclosures from another person might cause a listener to:
A)Feel honored and valued
B)Feel uncomfortable
C)Both of the above
D)None of the above
Q3) The idea of the accountable self indicates:
A)We create narratives of our self according to social norms
B)We are guided by social ideals in fulfilling our identity
C)We use objects to represent our identity
D)We enact different identities in different settings
Q4) The earliest important influence on a person's sense of origin and identity is that person's:
A)Best friend
B)Spouse
C)Work supervisor
D)Family
Q5) Discuss Baxter and Montgomery's concept of the 'openness-closedness' dialectic as it applies to self-disclosure in relationships.
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Chapter 6: Culture and Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Retrospective RCCUs would be most likely to:
A)Indicate that one partner is physically absent from the relationship
B)Indicate that one partner has returned to the relationship
C)Indicate that one partner wants the other to leave the relationship
D)Indicate that one partner is about to be absent from the relationship
Q2) If you begin talking to other people about whether or not you should break up with a romantic partner, blame your partner for problems, and look for support from friends, Duck suggests you are in this phase:
A)Intrapsychic
B)Dyadic
C)Social process
D)Grave-dressing
Q3) Explain the role of physical appearance in Duck's Relationship Filtering Model.
Q4) Explain why the theory that relationships go through stable, predictable, consistent stages is no longer thought to be accurate.
Q5) Talk (everyday communication) cannot increase the intimacy level of a relationship.
A)True
B)False
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Chapter 7: Listening
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) What is the defining characteristic of the traditional concept of family?
A)transgenerational caretaking
B)marriage
C)heterosexuality
D)blood ties
Q2) Conformity orientation refers to the degree to which families stress cohesion and homogeneity or alignment of values, beliefs, and attitudes.
A)True
B)False
Q3) The most useful definitional approach for family communication scholars is the transactional approach.
A)True
B)False
Q4) What family communication genre gives a sense of what the family is like and also how the family deals with difficult or traumatic experiences?
A)family identity
B)family secret
C)family transaction
D)family narrative
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Chapter 8: Personal Relationships
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/76662
Sample Questions
Q1) A networking group is distinguished from other types of groups in Chapter 7 because:
A)Membership is restricted
B)Membership is invited
C)Membership is specific
D)Membership is not defined
Q2) Certain types of groups are less structured and formal than others.
A)True
B)False
Q3) Previous research on leadership in groups has indicated that leaders require:
A)A born talent for leadership
B)No technical skill or training
C)Focusing only on their personal perspectives
D)Skill and knowledge in problem-solving
Q4) Group expectations about behavior:
A)Always require mutual respect
B)Never break down individuality
C)Set norms for how members interact
D)Never involve punishment
Q5) Explain the similarity and difference between formal and advisory groups.
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Chapter 9: Groups and Leaders
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) A new leader may find it difficult to change an organization's culture because workers have longstanding relationships that changes may undermine.
A)True
B)False
Q2) What type of communication builds trust, confidence, mutual interest, and a sense of membership and belonging?
A)Interaction
B)Persuasion
C)Transaction
D)Direction
Q3) Which of the following is NOT one of Kram and Isabella's three types of collegial relationships between people in an organization?
A)Special peer relationships
B)Information peer relationships
C)Competitive peer relationships
D)Collegial peer relationships
Q4) You want to increase the productivity of your employees. What might you try if you held a traditional view of organizations? What if you held a transactional view?
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Page 11
Chapter 10: Communication in the Workplace
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/76660
Sample Questions
Q1) According to principles of social influence, people with overweight friends tend to be overweight themselves.
A)True
B)False
Q2) List in descending order, the five most common types of medical information that are sought online through the Internet?
Q3) What is considered a key concern of individuals who are seeking or receiving social support?
A)Loss of autonomy or independence
B)Enhancement of positive face
C)To be viewed as competent and reliable
D)Being overly burdened with requests for help
Q4) Research has demonstrated that the media responsibly portrays positive body images and promotes healthy nutrition.
A)True
B)False
Q5) List and define the two main types of social support and provide an example for each subtype of social support?
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Chapter 11: Technology and Media in Everyday Life
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/76659
Sample Questions
Q1) Individualist cultures are generally known to:
A)Emphasize the importance of one's place in the system
B)Stress group benefit
C)Emphasize acting for the common good
D)Focus on personal goals and achievements
Q2) A person who comes from a polychronic culture would be most likely to:
A)Arrive on time, if not early, for appointments
B)Think of time as a straight line from beginning to end
C)Be less concerned about arriving on time for appointments
D)Be more concerned about business than getting to know someone
Q3) In terms of access to speech codes, the following is thought by researchers to be true:
A)No one has access to restricted codes
B)Everyone has access to restricted codes
C)No one has access to elaborated codes
D)Everyone has access to elaborated codes
Q4) Provide a definition of what it means to belong to a culture.
Q5) Identify the differences between individualist and collectivist cultures.
Q6) Distinguish between low-context and high-context societies.
Q7) Explain what is meant by the term 'ethnocentric bias.'
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Chapter 12: Interviewing
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Both older and younger people use the Internet for self-expression to the same degree.
A)True
B)False
Q2) People using screen names on the Internet are not necessarily accurately represented by their screen names.
A)True
B)False
Q3) Discuss the reasons why people post personal material and information on websites and blogs.
Q4) Discuss the explanation that 'diffusion of innovations' theory gives for why people adopt technologies at different times.
Q5) Softening of schedules, one form of microcoordinating social interactions through cell phones, typically involves:
A)Adjusting previously-scheduled meeting times
B)Ignoring previously-scheduled meeting times
C)Progressively defining when and where to encounter someone through multiple calls
D)Changing plans once someone has already set out for the encounter
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Chapter 13: Preparing for a Presentation
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) The concept of selective exposure explains:
A)People usually seek out media that oppose their own existing beliefs, values, and attitudes
B)People are indifferent to media that oppose their own existing beliefs, values, and attitudes
C)People are not aware of media that support their own existing beliefs, values, and attitudes
D)People usually seek out media that support their own existing beliefs, values, and attitudes
Q2) The concept of the socialization impact of media implies:
A)People do not attend to role behaviors they receive through the media
B)People learn how to enact role behaviors they receive through the media
C)People do not receive role behaviors through the media
D)People do not learn role behaviors through direct experience
Q3) The fact that media can allow you to withdraw from social interactions is not always negative because:
A)You can be physically together but still maintain some privacy
B)You can terminate the relationship by changing media messages
C)You can start another relationship by modeling from media messages
D)You can be forced to talk about the media messages
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Chapter 14: Developing a Presentation
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) "Soccer is the greatest sport in the world," is an example of:
A)An attitude
B)A belief
C)A value
D)A conjecture
Q2) Last week, you agreed to donate some money for the local animal rescue league, and you feel pretty good about it. Today in the mail, you have a thank-you letter from the organization along with a request for an additional, larger request. What sequential persuasion strategy is the animal rescue league using?
A)Foot-in-the-door
B)Face-in-the-door
C)Pregiving
D)Rewarding
Q3) You are attempting to persuade your classmates that they should appreciate opera and attend more local productions. What kind of claim are you making?
A)Claim of policy
B)Claim of value
C)Claim of fact
D)Claim of conjecture
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Page 16
Chapter 15: Giving Informative and Persuasive Talks
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) What is the name of the communication studies honor society?
A) Gamma Delta Tau
B) Lambda Phi Beta
C) Psi Epsilon Lambda
D) Lamba Phi Eta
Q2) 17) The discourse of suspicion, as discussed by post-modernism, argues that there may be three kinds of rationality. Which of the following is not one of these kinds of reality?
A) Technical
B) Practical
C) Logical
D) Emancipatory
Q3) What is the underpinning concept that our textbook authors argue is most important to the future of the communication discipline?
A) Inclusion of women and minorities in research topics
B) Inclusion of new technologies, such as cell phones, in research.
C) Inclusion of how relationships impact all areas of communication.
D) None of the above.
Q4) Describe how the histories of communication have changed in the past 30 years?
Q5) Describe two relational influences on communication studies and their histories.
Page 17
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Chapter 16: Delivering a Presentation
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Neutral questions are those that suggest to an interviewee a preferred way to respond.
A)True
B)False
Q2) __________________ questions are those that signal a preferred response to the interviewee.
A) Neutral
B) Closed
C) Probing
D) Mirror
E) Leading
Q3) If illegal questions are asked during the interview process, you may need to seriously question whether the position and the employer are right for you.
A)True
B)False
Q4) In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.
A)True
B)False
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