Fundamentals of Human Communication Final Exam
Course Introduction
Fundamentals of Human Communication explores the basic principles, theories, and processes that underlie face-to-face and mediated communication among individuals and groups. The course examines the nature and functions of verbal and nonverbal communication, listening skills, perception, intercultural influences, and interpersonal dynamics. Through lectures, discussion, and practical exercises, students develop strategies for effective and ethical communication in personal, academic, and professional contexts, building a foundation for understanding and adapting to the complexities of human interaction.
Recommended Textbook
Interpersonal Communication 1st Edition by Teri Kwal Gamble
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Page 2
Chapter 1: Interpersonal Communication: A First Look
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Q1) When we interact with others, each manner of delivery suggests a different kind of relationship.
A)True
B)False
Answer: True
Q2) Although we can usually control what we say or write, it is often more difficult to control the _____________ _________ we emit.
A) Verbal cues
B) Measured outcomes
C) Nonverbal cues
D) Social interaction
Answer: C
Q3) How you present yourself and perceive others impact your interactions with friends, family members, and coworkers.
A)True
B)False
Answer: True
Q4) We call the dividing of communication into segments ________________. Answer: Punctuation
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Chapter 2: The Impact of Self-Concept
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Q1) Positive Pygmalions hold low expectations for others, their low expectations typically result in diminished performance.
A)True
B)False
Answer: False
Q2) Showing lack of regard for our own self-appraisals is known as rejecting them.
A)True
B)False
Answer: False
Q3) Goffman's Dramaturgical Approach to Human Interaction explains the role the skillful enacting of impression management plays in group interaction.
A)True
B)False
Answer: False
Q4) What media message do we often receive about Muslim men when we view film, television, and other forms of media?
Answer: They are terrorists (answer may vary here)
Q5) Society values which characteristics more highly-those of males or females?
Answer: Males
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Chapter 3: Perception
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Q1) Fifteen percent of Blacks believe we need to enact new civil right laws to reduce discrimination.
A)True
B)False
Answer: False
Q2) ________________ is a composite of what we read, piece together, experience, and/or want to be true.
A) Memory
B) Affectors
C) Scripts
D) Schemata
Answer: A
Q3) Rigid perceptions that are applied to all members of a group, regardless of individual variation, are called ethnocentricities.
A)True
B)False
Answer: False
Q4) To avoid treating interpretations as facts, what skill should we develop?
Answer: That of perception checking
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Chapter 4: Listening
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Sample Questions
Q1) This feedback is most effective because our reaction can lose its impact over time.
A) Immediate
B) Delayed
C) Nonevaluative
D) High-monitoring
Q2) Our reaction to one's message, which reveals our response, is ____________.
A) Listening
B) Continuing a conversation
C) An answer
D) Feedback
Q3) During the remembering stage, we make choices about what is worth remembering.
A)True
B)False
Q4) Explain and provide an example of a "red flag" word.
Q5) We learn more about each other and increase our trust in one another when we strive to be an effective listener.
A)True
B)False
Q6) Explain one goal of empathic listening.
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Chapter 5: Communicating with Words
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Sample Questions
Q1) This code establishes that words have both denotative and connotative meanings and that they represent or symbolize reality.
A) Syntactic
B) Semantic.
C) Pragmatic
D) Language
Q2) Language only has repercussions if someone is offended.
A)True
B)False
Q3) There are two distinct types of bypassing. Please explain them.
Q4) When we make "blanket judgments," we tend to think in generalities, thereby ignore
A) Similarities
B) The people themselves
C) Groupthink
D) Differences
E) Language barriers
Q5) These are letter combinations or spoken sounds that were arbitrarily selected at some point to stand for the things or referents about which we speak.
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Chapter 6: Nonverbal Communication
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Q1) When we use our facial expressions to communicate genuine inner feelings, we exhibit ____________________________________.
A) Representational facial expressions
B) Presentational facial expressions
C) Microfacial expressions
D) Micromomentary expressions.
Q2) Nonverbal power cues echo the male ___________/female ___________ message.
Q3) We use touch, typically, for three different purposes. Which is NOT one of those typical purposes?
A) Exert power
B) Communicate attitude
C) Encourage affiliation
D) Meet therapeutic function
Q4) Comparing the percentage of time spent looking while speaking with the percentage of time spent looking while listening is known as
A) Social dominance
B) Visual dominance
C) Contact cultures
D) Noncontact cultures
8
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Chapter 7: Conversations
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Q1) One third of teenagers send approximately ____________ texts each day.
A) 75
B) 100
C) 200
D) 60
Q2) Explain three functions of a successful conversation.
Q3) This percentage of our everyday talk tends to simply tell others of our thoughts and feelings.
A) 40%
B) 50%
C) 25%
D) 60%
Q4) Which part of a conversation involves asking someone for input about a topic?
A) Greeting
B) Priming
C) Heart
D) Closing
Q5) Technologically speaking, even as we connect, we __________________.
Q6) Every communicator shares responsibility for _______________, _______________, and ___________ conversations.
Page 9
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Chapter 8: Emotions
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Sample Questions
Q1) The negative mood created when a woman cries is one that often lasts for at least a week.
A)True
B)False
Q2) When exhibiting this emotion, we often lose our facial muscle tone.
A) Fear
B) Sadness
C) Happiness
D) Disgust
Q3) By revealing how we feel, see things, and would like things to change, we take steps toward achieving more effective relational health.
A)True
B)False
Q4) This theory describes how we infer and explain the causes of social behavior.
A) Communication
B) Attribution
C) Social learning
D) Attachment style
Q5) How does emotional ineptitude impede relationships?
Q6) Explain the difference between emoticons and emoji icons.
Page 10
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Chapter 9: Trust and Deception
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Q1) Which of the stages below is not part of the "forgiveness process"?
A) Make proactive choice to be angry to solve conflict
B) Recognize that anger does not feel good
C) Realize that forgiveness is beneficial
D) Make proactive choice to not get angry often
Q2) When one's actions hurt us, we only experience that hurt in our minds.
A)True
B)False
Q3) This percentage of students confesses to having lied to a parent about something important.
A) 90%
B) 70%
C) 80%
D) 35%
Q4) _____________________ to another can help the other come to know you, understand you, and realize that he/she must also take a risk if a relationship based on mutual trust is to be developed.
Q5) The absence of trust causes reciprocation of disclosers to cease, eventually leading to what?
Q6) We place trust in others for a variety of reasons. Please name three.
Page 11
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Chapter 10: Power and Influence
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Q1) Members of cultures that have verbal rather than nonverbal traditions do not tell others that they seek power.
A)True
B)False
Q2) Few relationships imply some degree of reward power.
A)True
B)False
Q3) The extent to which we use any of the categories of power to control and influence others reveals our influence preferences.
A)True
B)False
Q4) The more fulfilling we find a relationship, the more we perceive it to have reward power.
A)True
B)False
Q5) As our desire to be like someone increases, so does that individual's _________________ _____________ in our eyes.
Q6) Explain how technology can positively impact your interpersonal communication.
Q7) What two systems influence our processing of information?
Page 12
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Chapter 11: Conflict
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Sample Questions
Q1) The choices you make when in conflict ultimately determines the conflict's
Q2) An example of nonassertive language is which of the following?
A) "Great!"
B) "Um, hey . . . "
C) "I'm fed up with you."
D) "I'm busy."
Q3) How can one stop flaming from occurring?
Q4) List and explain one guideline suggested in your text for resolving conflict.
Q5) Conflict is inevitable.
A)True
B)False
Q6) In ___________ _____________, the parties to the conflict are the characters and the conflict is the plot.
A) Reality TV
B) DESC Script
C) Role reversal
D) Accommodating theory
Q7) Conflicts that are _____________ tend to damage or destroy relationships.
Q8) Explain what DESC Script stands for-and its purpose.
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Chapter 12: Relationship Dynamics
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Q1) The most central component within a love relationship is _______________.
A) Trust
B) Commitment
C) Passion
D) Intimacy
Q2) What makes Americans "results-oriented"-even in a relationship? What does that mean?
Q3) As friendship increases, we tend to become more______________________, a quality we demonstrate by going out of our way for the other person, becoming more open and expressive, and accepting one another.
A) Trustful
B) Accepting
C) Other oriented
D) Expressive
Q4) What three "categories" do Knapp and Vangelisti use to categories relationships?
Q5) During this relationship stage, you share information looking for commonalities.
Q6) Mortality is lower when social support systems are lacking.
A)True
B)False
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Q7) Why do you think that we often "fall" for someone who is very different from us?
Chapter 13: Intimacy and Distance in Relationships
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Q1) Who is typically at risk when one discloses personal information in a relationship?
Q2) Weblogs are often not effective means of emotional purging and insight.
A)True
B)False
Q3) Relationships worth having are going to evolve and we need to respond to those changes.
A)True
B)False
Q4) The opposing tensions or conflicts created when the goals and expectations of one partner clash with the goals and expectations of the other is are known as
A) Social penetration model
B) Opposing forces
C) Dialectical tensions
D) Interpersonal conflicts.
Q5) Metacommunication is important to a relationship's health.
A)True
B)False
Q6) What two key strategies can avoid an ugly scene when people break up?
Page 15
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Chapter 14: Relationships in Our Lives: Family, Work, and
Health-Related Contexts
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Q1) People from this generation tend to live with parents, grandparents, and uncles-all in the same household.
A) Accordion
B) Intergenerational
C) Nuclear
D) Blended
Q2) To sustain relational satisfaction, what must we do?
A) Be comfortable expressing similarities
B) Be comfortable expressing differences
C) Be comfortable stating our needs
D) Be comfortable being alone.
Q3) How does increased sharing of tasks by males and females correlate with increased disclosure and relationship maintenance?
Q4) Mentoring top managers to use such technology as social media sites or e-mail is known as a practice called ______________________.
Q5) Today, family members play many roles at once, which increases stress in any situation.
A)True
B)False
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