Fundamentals of Human Communication Exam Solutions
Course Introduction
Fundamentals of Human Communication introduces students to the core principles and processes involved in human communication across various contexts, including interpersonal, group, and public settings. This course explores theories and models of communication, elements such as verbal and nonverbal messages, listening, perception, identity, and cultural influences. Through analysis and practical exercises, students will develop a deeper understanding of how communication shapes relationships, enhances collaboration, and influences social dynamics, equipping them with essential skills for effective interaction in personal, academic, and professional environments.
Recommended Textbook
Communication in Everyday Life 1st Edition by Steve Duckm
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16 Chapters
533 Verified Questions
533 Flashcards
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Chapter 1: An Overview of Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Relationships affect communication by:
A)Preventing expectations from affecting the meaning of a message
B)Minimizing the effective interpretation of a message
C)Establishing time frames for the interpretation of a message
D)Establishing expectations for the interpretation of a message
Answer: D
Q2) The use of symbols in communication is complicated because:
A)Symbols have only one meaning
B)Symbols have multiple meanings
C)Symbols are not affected by culture and context
D)Symbols are not representational
Answer: B
Q3) Which of the following is true of symbols and communication?:
A)Symbols have the potential for only one meaning
B)Symbols are used to deflect meaning
C)The meaning applied to symbols may change
D)Symbols preclude meaning
Answer: C
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3
Chapter 2: Histories and Contexts of Communication
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33 Flashcards
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Sample Questions
Q1) Narratives in relationship talk serve a strategic purpose by:
A)Providing a way to make the conversation more interesting
B)Providing a way to lengthen the conversation
C)Providing a way to summarize the discussion
D)Providing an account or explanation of one's actions
Answer: D
Q2) Explain Kenneth Burke's concept of God and Devil terms in identifying the hidden values behind words.
Answer: Kenneth Burke believed that God terms are powerful terms viewed positively in a society, and Devil terms are equally powerful terms that are viewed negatively. For instance, God terms in American society might include liberty and freedom, and Devil terms might include terrorism or communism.
Q3) According to Duck and Pond, talk serves three functions in relationships:
A)Instrumental, polemic, pragmatic
B)Instrumental, expressive, pragmatic
C)Instrumental, indexical, essential
D)Instrumental, essential, minimalist
Answer: C
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4
Chapter 3: Identities, Perceptions, and Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) The study of haptics in NVC includes:
A)Observing vocal variety in a conversation
B)Observing how people time the 'flow' of conversation
C)Observing how people casually touch each other
D)Observing eye blinks in a conversation
Answer: C
Q2) Examples of static NVC would include:
A)Eye contact
B)Eye color
C)Pupil dilation
D)Blinking rate
Answer: B
Q3) The study of kinesics in NVC would include:
A)Observing vocal variety in a conversation
B)Observing numbers of um's and you know's in a conversation
C)Observing how people claim space and territory
D)Observing how people stand or gesture
Answer: D
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5
Chapter 4: Verbal Communication
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Sample Questions
Q1) The most likely outcome of therapeutic listening is:
A)Enjoyment or appreciation
B)Comprehension of information
C)Deciding whether or not a message is valuable and useful
D)Enabling someone to talk about a problem or concern
Q2) When you hear an ad promising a 'lifetime warranty' on a product and doubt whether or not the offer is 'for real,' you are using critical listening to evaluate the message's:
A)Plausibility
B)Source
C)Argument
D)Evidence
Q3) Listening to and trying to get down every single point and fact a speaker shares is typical of:
A)Environmental listening distractions
B)Medium distractions
C)Factual diversion
D)Semantic diversion
Q4) Define one context in which listening is important in your life, and explain why it is important.
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Chapter 5: Nonverbal Communication
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33 Flashcards
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Sample Questions
Q1) Narratives are important in establishing your identity because they reveal to others:
A)How effective a storyteller you are
B)How interesting a speaker you are
C)How you think about the world
D)How others think about the world
Q2) When people fail to act in accordance with the identity they have established, there are no consequences.
A)True
B)False
Q3) Receiving self-disclosures from another person might cause a listener to:
A)Feel honored and valued
B)Feel uncomfortable
C)Both of the above
D)None of the above
Q4) The idea of the practical self indicates:
A)We create narratives of our self according to social norms
B)We are guided by social ideals in fulfilling our identity
C)We use objects to represent our identity
D)We enact different identities in different settings
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Chapter 6: Culture and Communication
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Sample Questions
Q1) Cultures often differ in the ways that they value different types of relationships.
A)True
B)False
Q2) Personal relationships are characterized by:
A)Replaceability of the other person
B)Standardization of the tasks performed by the other person
C)Uniqueness of the social function performed by the other person
D)Interchangeability of the other person
Q3) Flirtation is an example of a direct communication strategy used to change a relationship's status.
A)True
B)False
Q4) Introspective RCCUs would be most likely to:
A)Indicate that one partner is physically absent from the relationship
B)Indicate that one partner has returned to the relationship
C)Indicate that one partner wants the other to leave the relationship
D)Indicate that one partner is about to be absent from the relationship
Q5) Explain why the theory that relationships go through stable, predictable, consistent stages is no longer thought to be accurate.
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Chapter 7: Listening
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) What is the defining characteristic of the traditional concept of family?
A)transgenerational caretaking
B)marriage
C)heterosexuality
D)blood ties
Q2) Conformity orientation refers to the degree to which families stress cohesion and homogeneity or alignment of values, beliefs, and attitudes.
A)True
B)False
Q3) The term that describes the larger family clan from which you descended is called your:
A)extended family
B)family of origin
C)family of generativity
D)family of descent
Q4) Aunts and uncles are considered part of the family of origin.
A)True
B)False
Q5) How is it that the family considered a cybernetic system?
Q6) Explain the bi-directionality hypothesis.
Page 9
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Chapter 8: Personal Relationships
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Sample Questions
Q1) A group's culture is reflected in its members':
A)Intrapsychic communication
B)Language and special terms
C)Individual values
D)Task
Q2) A formal group is distinguished from other types of groups because it:
A)Focuses on advising, comforting, raising consciousness on issues
B)Evaluates or creates new concepts or products
C)Produces a best solution for a problem
D)Helps to run an organization
Q3) A leader who pays attention to members' feelings, comfort, and satisfaction with outcomes is identified as:
A)A socioemotional leader
B)A team leader
C)A task leader
D)A motivational leader
Q4) Any collection or assembly of people can be defined as a group, according to your text's authors.
A)True
B)False
Page 10
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Chapter 9: Groups and Leaders
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Sample Questions
Q1) Match the proper term to this definition: an unstated rule that is understood to be represented in a pattern of behavior.
A)Rule
B)Norm
C)Policy
D)Directive
Q2) What factors do traditional conceptions of organizations usually overlook?
A)Physical structures
B)Relationships
C)Hierarchies
D)Bureaucracies
Q3) The authors point out that lower-level workers might have little formal power, but they always have some informal power. Describe what they mean by informal power and give an example.
Q4) Which of the following types of talk are you most likely to find in the workplace?
A)Instrumental talk
B)Recreational talk
C)Relational talk
D)Exclamatory talk
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Chapter 10: Communication in the Workplace
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Sample Questions
Q1) Entertainment programming is known to accurately depict health issues as related to:
A)Inadequate housing
B)Biomedical symptoms and causes
C)Environmental conditions
D)Unavailable preventative care
Q2) College students typically report that their parent(s) is given access to their most private information.
A)True
B)False
Q3) According to the chapter, an offer to use "recreational" drugs is easier to refuse from what type of relational partner?
A)A brother you are close to
B)Your best friend
C)A strange guy you met at a party
D)Your dad
Q4) Describe the five key elements of patient-provider interaction that impact satisfaction.
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Page 12
Chapter 11: Technology and Media in Everyday Life
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Sample Questions
Q1) A person who comes from a monochronic culture would be most likely to:
A)Arrive on time, if not early, for appointments
B)Multitask on a regular basis
C)Carry out multiple conversations at the same time
D)Establish relationships before introducing business
Q2) In an organizational setting, a high-context culture would emphasize:
A)Commitment to people
B)Adherence to set plans
C)Concern for others' privacy
D)Promptness
Q3) Context has to do with the number of words in a message.
A)True
B)False
Q4) The cultural approach to conflict that views it as opportunity would likely assume:
A)Conflict is a destructive disturbance of the peace
B)Members should adapt to established social values
C)Confrontation is ineffective
D)Confrontation releases tensions
Q5) Explain what is meant by the term 'ethnocentric bias.'
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Chapter 12: Interviewing
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Sample Questions
Q1) The part of a social network that includes people with whom you have very close relationships and are in frequent contact is referred to as:
A)Core ties
B)Weak ties
C)Strong ties
D)Significant ties
Q2) The term 'Luddite' is an historical reference now used to characterize:
A)A person who supports the use of technology
B)A person who opposes the use of technology
C)A person who is indifferent to the use of technology
D)A person who lacks awareness of technology
Q3) All technologies, regardless of their unique qualities, affect how we interact and relate with others.
A)True
B)False
Q4) Changes in the uses of relational technologies are often initiated by social networks.
A)True
B)False
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Chapter 13: Preparing for a Presentation
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Sample Questions
Q1) The concept of selective exposure explains:
A)People usually seek out media that oppose their own existing beliefs, values, and attitudes
B)People are indifferent to media that oppose their own existing beliefs, values, and attitudes
C)People are not aware of media that support their own existing beliefs, values, and attitudes
D)People usually seek out media that support their own existing beliefs, values, and attitudes
Q2) The idea that media texts are 'polysemic' means that:
A)Interpretation of media texts is unanimous
B)Interpretation of media texts is not affected by cultural backgrounds/beliefs
C)Interpretation of media texts is not affected by media knowledge/experience
D)Interpretation of media texts is affected by media knowledge/experience
Q3) The majority of people overestimate the actual amount of time they spend using the media.
A)True
B)False
Q4) Summarize the basic idea behind 'uses and gratifications' theory.
Q5) Explain the basic idea of the concept of 'selective exposure.'
Page 15
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Chapter 14: Developing a Presentation
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Sample Questions
Q1) Describe the two primary relationship elements of audience analysis, and how they impact the speaker's production of a speech.
Q2) "I like chocolate. This cake is chocolate. I like this cake," is an example of what?
A)An anchor point
B)An enthymeme
C)An attitude
D)A syllogism
Q3) Which of the following is not a way to impact your audience in a speech to actuate?
A)Reinforcing an existing behavior
B)Initiating a future behavior
C)Altering an existing behavior
D)Avoiding a future behavior
Q4) Civic engagement is involves ordinary people rather than fringe groups and radicals.
A)True
B)False
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Chapter 15: Giving Informative and Persuasive Talks
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Sample Questions
Q1) What is the underpinning concept that our textbook authors argue is most important to the future of the communication discipline?
A) Inclusion of women and minorities in research topics
B) Inclusion of new technologies, such as cell phones, in research.
C) Inclusion of how relationships impact all areas of communication.
D) None of the above.
Q2) Which of the following research ideas would be of interest to an interpersonal scholar?
A) A study of parasocial relationships
B) A study of television viewing patterns of families and the impact on their relationships.
C) A study of how adolescents use anti-drug messages on TV in dealing with peer pressure at school.
D) All of the above.
Q3) Plato, Aristotle, and Cicero are seen as important historical figures who started the study of interpretivism.
A)True
B)False
Q4) Describe how the histories of communication have changed in the past 30 years?
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Chapter 16: Delivering a Presentation
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Sample Questions
Q1) Following an interview, an interviewee should do all of the following except:
A) develop a candid assessment of his or her performance
B) contact the interviewer to check the status of the job search
C) develop a candid assessment of the position and organization
D) send a letter of thanks, usually within two days
Q2) You should reaffirm your interest in the position and request an interview in the final paragraph of the cover letter.
A)True
B)False
Q3) The purpose of the _________________ is to present credentials in a clear and concise manner.
Q4) During the conclusion of an interview an interviewer should do which of the following:
A) initiate the conclusion of the interview through a wrap-up signal
B) provide a brief summary of the interview
C) offer sincere thanks for participation in the interview
D) All of the above
Q5) ______________________________ maintains that if someone believes a particular outcome will take place, his or her actions will often lead to its fruition.
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