Fundamentals of Human Communication Exam Questions
Course Introduction
Fundamentals of Human Communication explores the essential principles and processes underpinning how people create, interpret, and exchange messages in various contexts. The course covers verbal and nonverbal communication, listening skills, perception, self-concept, interpersonal relationships, and group dynamics. Students will examine cultural influences, barriers to effective communication, and ethical considerations, developing practical skills to enhance both personal and professional interactions. Through a blend of theory and real-world application, the course aims to build a foundational understanding of communications pivotal role in society.
Recommended Textbook
Communication Principles for a Lifetime 5th Edition by Steven A. Beebe
Available Study Resources on Quizplus
15 Chapters
1337 Verified Questions
1337 Flashcards
Source URL: https://quizplus.com/study-set/3978
Page 2
Chapter 1: Foundations of Human Communication
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79903
Sample Questions
Q1) Verbal messages are more believable than nonverbal messages.
A)True
B)False
Answer: False
Q2) Explain the criteria for ethical communication by defining ethics and explaining some sources for ethical views.
Answer: Because communication can be used for either honorable or dishonorable objectives,the authors of the textbook feel that effective communication should go beyond being understood and accomplishing one's goals.So,an effective message should also be ethical.Ethics are the beliefs,values,and moral principles by which we determine what is right or wrong.Precepts for ethical behavior are communicated through philosophy and religion as well as professional codes of ethical behavior.
Q3) The process of using symbols to influence or persuade others is _____.
Answer: rhetoric
Q4) To be _____ is to consider the needs,motives,desires,and goals of our communication partners while still maintaining our integrity.
Answer: other-oriented
To view all questions and flashcards with answers, click on the resource link above.
Chapter 2: Self Awareness and Communication
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/79904
Sample Questions
Q1) Aisha noticed at work that Vincent and Michelle kept asking her advice on office procedures.Soon,she began to see herself as competent and knowledgeable.Which of the following statements best describes the means by which Vincent and Michelle influenced Aisha's self-concept?
A) Communication with others
B) Association with groups
C) Roles we assume
D) Self-labels
Answer: A
Q2) Edgar wants to develop s healthy self-esteem,so he engages in which of the following?
A) Compare yourself to others
B) Place a label on yourself based upon one incident
C) Mentally rehearse all possible scenarios,positive and negative
D) Surround yourself with positive people
Answer: D
Q3) Visualization has been shown by research to reduce speaking anxiety.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Understanding Verbal Messages
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/79905
Sample Questions
Q1) Sexist language is also known as _____ language.
A) generic
B) empathetic
C) masculine
D) exclusive
Answer: D
Q2) A gesture can be interpreted as a symbol.
A)True
B)False
Answer: True
Q3) Heterosexist language is used as if homosexuality and bisexuality did not exist.
A)True
B)False
Answer: True
Q4) The Sapir-Whorf Hypothesis suggests which of the following?
A) Language and thought are exclusive of one another.
B) Thought is rooted in and controlled by language.
C) Language is rooted in and controlled by thought.
D) Language does not impact our world view.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Understanding Nonverbal Messages
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/79906
Sample Questions
Q1) We say that nonverbal communication is _____,because our actions may have more than one interpretation,and because the exact meaning of a nonverbal message may only be known by the person displaying it.
Q2) As her student places his hand on her shoulder,Professor Wilson feels that the touch is inappropriate and violates her
A) readiness for friendship.
B) touch ethic.
C) territorial marker.
D) public space.
Q3) The dimension of Mehrabian's framework of nonverbal communication that communicates the balance of power in a relationship is _____ .
Q4) The expectancy violation theory was developed by which researcher(s)?
A) Ekman ad Friesen
B) Hall
C) Mehrabain
D) Burgoon
Q5) Explain what your book means by the 'non-linguistic' nature of nonverbal communication.
Q6) The zone that Hall defined as public space begins at _____ feet.
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Listening and Responding
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/79907
Sample Questions
Q1) Communication triage is the process of determining what information we are receiving is urgent and what information is not urgent.
A)True
B)False
Q2) Paraphrasing means repeating back to the other person exactly what they said word for word.
A)True
B)False
Q3) On his way to class,Isaac overheard his professor in the hallway discussing those "radical Bible thumpers" with a fellow professor.Isaac felt a personal sting and just couldn't get the sound of that phrase out of his mind.Later,while in the professor's class,he found that he was taking poor notes and really didn't understand the lecture for that day.Which of the following best describes the cause of Isaac's failure to listen in class?
A) Self-focus
B) Emotional noise
C) Information overload
D) Environmental noise
Q4) What are the four guidelines for responding with empathy?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Adapting to Others: Diversity and Communication
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/79908
Sample Questions
Q1) Cultures that value having power in the hands of a smaller number of people accept an approach to power known as _____.
Q2) Explain how ethnicity and race are related but different.
Q3) According to Hofstede's research,which of the following is a typical value of a feminine culture?
A) Traditional roles for men and women are valued
B) Personal high achievement
C) Assertiveness
D) Enhancing the overall quality of life
Q4) To adjust your behavior in response to the other person or persons you are communicating with is to _____.
Q5) _____ cultures are those that value relationships,caring for the less fortunate,and do not value traditional male and female roles.
Q6) Self-talk consists of messages you tell someone else about yourself to help them manage their discomfort,emotions,or negative thoughts about situations.
A)True
B)False
Q7) Define culture shock and give an example.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Understanding Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/79909
Sample Questions
Q1) It is rare for a long-term relationship to be maintained solely on the basis of what you initially found attractive in the other person.
A)True
B)False
Q2) When do relationships of circumstance occur?
A) When we communicate interpersonally with another
B) When we intentionally seek out the relationship
C) When the lives of two people overlap in some way
D) When the other person is not present
Q3) Affection is the need to include others in our activities or to be included in theirs.
A)True
B)False
Q4) Narcissistic communicators converse mostly about their conversational partners and typically provide less detail in their narratives than their partner might like.
A)True
B)False
Q5) Briefly explain immediacy.
Q6) Explain the factors of interpersonal attraction that affect attraction.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Enhancing Relationships
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79910
Sample Questions
Q1) When a struggle occurs between two people due to unmet needs,this is called a(n)_____ .
Q2) The ability to get another to do what one wants is known as _____.
Q3) This type of conflict occurs when conflict gets personal such that people attack each other's self-esteem.
A) Ego conflict
B) Pseudoconflict
C) Simple conflict
D) Serial conflict
Q4) Friendships are extremely important in old age.
A)True
B)False
Q5) Relational dialectics are also known as the dialectical perspective.
A)True
B)False
Q6) Delores often insults others and uses profanity in order to get what she wants.She uses _____ communication.
Q7) What is meant by a cooperative style of conflict management? Explain the four techniques discussed in your book as for using a cooperative style.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Understanding Group and Team Performance
Available Study Resources on Quizplus for this Chatper
92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/79911
Sample Questions
Q1) A campus organization planning group is brainstorming possible themes for their homecoming float.The ideas are flowing freely,when Katie enters the group late.Without regard for the group's brainstorming session,she begins discussing her recent break-up with her boyfriend.Katie is playing which type of group role?
A) Individual role
B) Task role
C) Social role
D) Procedural role
Q2) Briefly explain two assumptions about groups that would be different between individualistic cultures and collectivistic cultures.
Q3) What are the characteristics of a small group?
Q4) The chain pattern of group interaction is when a person receives most of their communication from a central person.
A)True
B)False
Q5) What are individual roles?
Q6) Briefly explain what communication interaction patterns are,and give examples of two types discussed in your book.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Enhancing Group and Team Performance
Available Study Resources on Quizplus for this Chatper
91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/79912
Sample Questions
Q1) _____ is an agreement arrived at by a group through interaction in which all members of the group agree to support the decision.
Q2) Al's group has been discussing a solution to a problem for several days.By the end of the discussions,however,not everyone agreed with the final decision,but they all decided that they would accept it.This means that they arrived at a consensus.
A)True
B)False
Q3) The nominal group technique is the same thing as silent brainstorming.
A)True
B)False
Q4) Gloria is a leader who leads by developing a shared vision and uses listening and relationship-building skills to create a climate of trust.Which type of leader is Gloria?
A) Situational
B) Transformational
C) Democratic
D) Laissez-faire
Q5) _____ is the generation,application,combination,and extension of ideas.
Q6) Thinkers who consider the process of how problems are solved are known as
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Developing Your Presentation
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/79913
Sample Questions
Q1) Sources should be cited in your speech _____.
A) if they are from visuals you created
B) if the fact is widely available in other sources
C) if you use direct quotes or paraphrased information
D) if you are using an analogy
Q2) When faced with the prospect of speaking anxiety,it is important to remember _____.
A) that a rush of adrenaline is a hindrance
B) that it is an uncommon reaction
C) the audience perceives that you are less nervous than you may feel
D) only unprepared speakers experience anxiety
Q3) Marcus decides that he wants to give a persuasive presentation on the topic of blood donation;however,he has never donated blood himself and doesn't plan to participate in upcoming blood drives.Marcus should have paid closer attention to what aspect of topic selection?
A) Consider your audience
B) Consider the occasion
C) Consider your experiences and interests
D) Consider current events
Q4) List the nine components of the audience-centered public speaking model.
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Organizing and Outlining Your Presentation
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/79914
Sample Questions
Q1) Developing a point by moving from the simplest ideas to the most complicated ideas utilizes the principle of _____.
Q2) Gary planned to discuss the medieval weapons by describing three types of swords used during that period.If he discusses each type of sword as a main point,he would be using a(n)_____ organizational pattern.
Q3) Having the preparation outline ready means that you are prepared to deliver the speech.
A)True
B)False
Q4) A speaker who discusses the consequences of binge drinking,then the contributing factors,is using a problem-solution pattern of organization.
A)True
B)False
Q5) When you organize a speech by explaining the steps of a process in terms of what occurs first,second,third,and so on,you are using a chronological organizational pattern.
A)True
B)False
Q6) Why should note cards be used rather than paper for speaking notes?
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Delivering Your Presentation
Available Study Resources on Quizplus for this Chatper
91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/79915
Sample Questions
Q1) Shawna planned to demonstrate the two-step for one of her informative speeches and needed a partner to make the demonstration be successful.Which important guideline should she consider when using people as visual aids?
A) Other people should not be used when you are giving a speech.
B) It will be more effective to have a partner.
C) If she wants to use a partner,she should have them rehearse with her ahead of time.
D) The other person will help take some of the attention off her,thus decreasing her apprehension.
Q2) To add a sort of poetic touch to his speech on inspirational teachers,Ralph described his favorite high school teacher as "an inspiration unequaled," "a genius unrivaled," and "a comedian unbridled." What stylistic,dramatic device did Ralph employ?
A) Omission
B) Inversion
C) Suspension
D) Antithesis
Q3) What is extemporaneous speaking? When should it be used,and what are three suggestions for using it well?
To view all questions and flashcards with answers, click on the resource link above.
Page 15
Chapter 14: Speaking to Inform
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79916
Sample Questions
Q1) "Walking through Baton Rouge in August is like having a steamy washcloth draped over your face." This statement is an example of a(n)_____.
A) word picture
B) humor
C) redundancy
D) presentation aid
Q2) Mark heard a great joke about a computer network administrator.He decided to use it in his speech on financial aid as a way to get the audience warmed up.When he gave his introduction,he noticed that his audience looked somewhat confused when he previewed his main points.What tip for using humor did Mark fail to follow?
A) Use humor to make a point.
B) Make yourself the butt of the joke.
C) Use cartoons or quotes,but not stories.
D) Use humor in the body,but not the introduction.
Q3) What are three of the five preferences of adult learners? Briefly explain how these preferences could be taken into account by a public speaker.
Q4) A speech about a(n)_____ is a speech about how something works,or how a process produces particular outcomes.
To view all questions and flashcards with answers, click on the resource link above.
Page 16
Chapter 15: Speaking to Persuade
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79917
Sample Questions
Q1) Briefly explain the concept of a syllogism.What type of reasoning does this represent?
Q2) A(n)_____ is an enduring conception of right or wrong,good or bad.
Q3) When Judd said,"The rights of students are being violated on other college campuses and it will happen on our campus.Everyone sees it...everyone knows it." You recognized this as a(n)_____.
A) reasoning fallacy known as a "red herring"
B) appeal to a misplaced authority
C) bandwagon fallacy
D) appeal to misplaced authority
Q4) In her persuasive speech,Beatrice says the following: "So,by using these simple steps,you will save time,money,and energy." What form of persuasive appeal is this?
A) Positive appeal
B) Negative or guilt-based emotion
C) Cognitive dissonance
D) An appeal to the audience's self-esteem needs
Q5) A(n)_____ is a learned predisposition to respond favorably or unfavorably to something.
Q6) Differentiate between the three types of propositions (fact,value,policy).
To view all questions and flashcards with answers, click on the resource link above. Page 17