Fundamentals of Communication Test Bank
Course Introduction
Fundamentals of Communication offers an in-depth exploration of the principles, models, and processes underlying effective human communication. This course examines verbal and nonverbal communication, active listening, perception, and cultural influences across various contexts such as interpersonal, group, and public settings. Students will develop practical skills in message construction, presentation, and critical analysis of communication barriers, equipping them to interact more confidently and effectively in academic, professional, and personal environments.
Recommended Textbook
Invitation to Human Communication 1st Edition by Cindy Griffin
Available Study Resources on Quizplus
15 Chapters
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/study-set/3649
2
Chapter 1: Foundations of Communication
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72583
Sample Questions
Q1) When we communicate civilly, we consider the moral impact of our words, ideas, and views on other people.
A)True
B)False
Answer: False
Q2) The semantic triangle of meaning helps us understand the ways people use symbols and attaching meaning to those symbols.
A)True
B)False
Answer: True
Q3) The statement "I'm happy to attend the graduation ceremony with you" communicates both content and relational message.
A)True
B)False
Answer: True
Q4) Empathy is feeling sorry or pity for another.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Communication, Perception, and the Self
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72569
Sample Questions
Q1) Some research suggests that initial opinions, or "first impressions," are formed within as little as three seconds of meeting someone.
A)True
B)False
Answer: True
Q2) When we categorize people based on demographic characteristics such as age, sex, race, political or religious affiliation, occupation, socio-economic backgrounds, or sexual orientation, we tend to rely on stereotypes.
A)True
B)False
Answer: True
Q3) Technology does not influence the process of perception.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
4
Chapter 3: Nonverbal Communication
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72570
Sample Questions
Q1) When we rely on nonverbal codes instead of verbal ones we are using
A)repetition
B)complementation
C)substitutions
D)regulation
Answer: C
Q2) What is the correct order using touch in the least intimate to the most intimate relationships?
A)social/polite, friendship/warmth, functional/professional, love/intimacy, sexual arousal
B)friendship/warmth, social/polite, functional/professional, love/intimacy, sexual arousal
C)friendship/warmth, social/polite, love/intimacy, functional/professional, sexual arousal
D)functional/professional, social/polite, friendship/warmth, love/intimacy, sexual arousal
Answer: D
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Communication
Source URL: https://quizplus.com/quiz/72571
Sample Questions
Q1) Which of the following is not part of the four common strategies used to maintain long distance relationships, particularly when one partner is deployed?
A)to talk about the events and news from the day
B)to avoid discussing negative topics
C)to express affection
D)to avoid talking about future plans
Q2) Scientists, technicians, educators, and physicians often incorporate jargon when communicating with other members of the same profession.
A)True
B)False
Q3) To say you are "in between jobs" instead of "unemployed" is an example of
A)colloquialism
B)regionalism
C)doublespeak
D)euphemism
Q4) Denotative meanings are the literal, or commonly accepted, meaning of a word.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Language
Available Study Resources on Quizplus for this Chatper 10 Verified Questions
Source URL: https://quizplus.com/quiz/72572
Sample Questions
Q1) What type of listening occurs we pay attention to the content or literal meaning of the message without attending to the relationship level of the meaning?
A)defensive listening
B)insulated listening
C)insensitive listening
D)ambushing
Q2) There are times when listeners have difficulty listening to a message because of speaker interference.
A)True
B)False
Q3) Ana was talking to her roommate about a math lecture presented by an "Asian American professor." It is appropriate for Ana to highlight a person's race, ethnicity, sex, sexual orientation, or physical disability in a conversation.
A)True
B)False
Q4) Listening and hearing are not the same thing.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72573
Sample Questions
Q1) According to the Johari window, the __________ window consists of information that is yet to be discovered by you and others.
A)open
B)hidden
C)unknown
D)blind
Q2) Mark Knapp describes five phases that relationships go through when they begin to deteriorate.Which is the correct order for the process of relationship deterioration?
A)stagnating, differentiating, circumscribing, terminating, avoiding B)differentiating, circumscribing, stagnating, avoiding, and terminating C)circumscribing, differentiating, stagnating, avoiding, terminating D)differentiating, stagnating, circumscribing, avoiding, terminating
Q3) Same-sex couple relationships look very similar to opposite-sex couple relationships.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Improving Interpersonal Communication and Relationships
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
Source URL: https://quizplus.com/quiz/72574
Sample Questions
Q1) Gender roles, or the social expectations for how males and females should behave, have also been linked to conflict styles.
A)True
B)False
Q2) When each party in a conflict situation is willing to give up part of its desired goal, a __________ style of conflict resolution was used.
A)win-win
B)win-lose
C)lose-lose
D)compromise
Q3) One way to initiate disconfirming statements is by using "you" language to place blame or responsibility onto another person.
A)True
B)False
Q4) Flaming occurs when two interdependent parties express different opinions, goals, or interests.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Communication in Groups
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72575
Sample Questions
Q1) A(n) __________ is a public discussion in which several people each give speeches on different aspects of the same topic.
A)oral report
B)discussion Panel
C)symposium
D)online forum
Q2) __________ is/are the unspoken goals and visions for the group that can get in the way of progress or take a group in a direction other than the one it has explicitly stated.
A)Groupthink
B)Hidden agendas
C)Power over
D)Reflective thinking
Q3) Informal roles are clearly defined and assigned such as team captain, meeting facilitator, and note taker.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Leadership and Improving Communication in Groups and Teams
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72576
Sample Questions
Q1) __________ is the degree to which organizational, societal, and family practices encourage and reward collective distribution of resources and collective action as well as the degree to which they express pride and loyalty.
A)Collectivism
B)Reciprocity
C)Accommodation
D)Egalitarianism
Q2) When women display authoritarian, democratic, or laissez-faire leadership styles, groups are more likely to evaluate them as bossy and demanding (authoritarian), too ineffective and wishy-washy (democratic), and as too soft or incompetent (laissez-faire).
A)True
B)False
Q3) When a group makes a decision by __________ it is allowing the leader or head of the group to make the final choice.
A)uncertainty avoidance
B)bullying
C)authority rule
D)accommodation
11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Developing Your Speech Topic and Purpose
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72577
Sample Questions
Q1) "Now that you understand how our childhood games teach us how to communicate as children, let's explore how childhood games influence the ways we communicate as adults." The underlined statements represent which type of connective?
A)internal previews
B)signposts
C)transitions
D)identifiers
Q2) A rhetorical question is a question used for effect that audience members are not supposed to answer out loud but rather in their own minds.
A)True
B)False
Q3) The __________ is the ethical and civil exchange of ideas and opinions among communities about topics that affect the public.
A)master status
B)speech introduction
C)public dialogue
D)ethnocentric point of view
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Gathering and Developing Supporting Materials
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72578
Sample Questions
Q1) The __________ is the middle number in a series or set of numbers arranged in a ranked order.
A)median
B)mean
C)mode
D)average
Q2) __________ is an argument in which a speaker introduces irrelevant information into an argument to distract an audience from the real issue.
A)Slippery slope
B)Ad hominem
C)Bandwagon
D)Red herring
Q3) Which of the following is not an example of an open-ended question?
A)"What are your thoughts on this most recent decision to cut spending on education?"
B)"How did you become a student advocate?"
C)"Why do you believe the department is changing its current curriculum for graduation?"
D)"How long have you been working in student housing?"
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Delivering Your Speech
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72579
Sample Questions
Q1) Researchers suggest that between __________ percent and __________ percent of the total meaning of a message comes to us through nonverbal signals
A)twenty; fifty
B)fifty; eighty-five
C)sixty-five; ninety-three D)ninety; one hundred
Q2) Speakers should not establish the expectations or format of the question-and-answer session; instead, they should allow the audience to determine the format.
A)True
B)False
Q3) People who are apprehensive about communicating with others in a particular situation are said to have __________.
A)trait anxiety
B)state or situational anxiety
C)performance anxiety
D)public speaking anxiety
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Informative Speaking
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72580
Sample Questions
Q1) Staying audience-centered throughout the speech process means that you develop and present your speech, continually reflecting only on the needs and interests of the speaker.
A)True
B)False
Q2) Which of the following is not part of ethical informative speaking?
A)carefully researching the details of the speech topic
B)presenting unbiased information to your audience
C)only sharing the components of the story that support our opinions
D)presenting information honestly
Q3) A speech that explains the different parts of a computer is a speech about a(n)
A)process
B)event
C)concept
D)object
Q4) It is not possible to present too little information in a speech causing the audience to be confused.
A)True
B)False
Page 15
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Persuasive Speaking
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72581
Sample Questions
Q1) Speeches that address questions of policy might address the facts or the morality of the topic, before moving on to offer solutions and plans of action.
A)True
B)False
Q2) Ryan gave a speech asking audience members to contact the school administration and urge its staff to provide the funds needed to improve campus lighting.This is an example of a persuasive speech seeking immediate action.
A)True
B)False
Q3) Speeches cannot use stories to construct an argument.
A)True
B)False
Q4) This type of persuasive speech addresses the best course of action or solution to a problem.
A)questions of fact
B)questions of value
C)questions of policy
D)questions of difference
To view all questions and flashcards with answers, click on the resource link above.
Page 16
Chapter 15: Invitational Speaking
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72582
Sample Questions
Q1) Which of the following is not a tip for giving an effective invitational speech?
A)use invitational language
B)include research to support your opinions
C)limit time for discussion
D)know your position
Q2) When speakers explore an issue, they develop that position by inviting the audience to see the issue from their perspective and return the gesture by asking to see the issue from the perspective of the audience.
A)True
B)False
Q3) The two types of invitational speaking are to __________.
A)inform and persuade
B)inform and explore an issue
C)inform and articulate a position
D)explore an issue and articulate a position
Q4) Visual aids can help explain material and thus enhance the clarity of the information.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 17