Fundamentals of Communication Study Guide Questions
Course Introduction
Fundamentals of Communication introduces students to the core principles and processes involved in human communication across a variety of contexts, including interpersonal, group, organizational, and public settings. The course explores key concepts such as verbal and nonverbal communication, active listening, perception, and effective message construction. Students will develop practical skills in speaking, listening, critical thinking, and conflict resolution, while also examining the influence of culture, identity, and technology on communication. Emphasis is placed on developing both theoretical understanding and practical competence for successful communication in personal, academic, and professional environments.
Recommended Textbook
Essentials of Human Communication 8th Edition by Joseph A. DeVito
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14 Chapters
615 Verified Questions
615 Flashcards
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Chapter 1: The Essentials Of Human Communication
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50 Flashcards
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Sample Questions
Q1) The __________ context has to do with the status relationships among speakers. Answer: social-psychological
Q2) Dong-Sun and Chris had a very serious argument during which Dong-Sun said some very hurtful Things to Chris.After the argument,he tried to apologize to for what was said during the argument.DongSun's later behavior best reflects which principle of communication?
A)Communication is a package of signals.
B) Communication is punctuated.
C) Communication is transactional.
D)Communication is irreversible.
Answer: D
Q3) Lecia had a great conversation with Brad at a party the first time they met,but subsequent conversations have not been as good.This illustrates that communication is
Answer: unrepeatable
Q4) Daydreaming is an example of psychological noise.
A)True
B)False
Answer: True
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Chapter 2: Perception Of Self And Others
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Sample Questions
Q1) The last stage of the perception process is memory.
A)True
B)False
Answer: False
Q2) Your ability to achieve what your culture defines as success will contribute to a positive self-concept.
A)True
B)False
Answer: True
Q3) Dangers of self-disclosure include personal,relationship,and __________ risks.
Answer: professional
Q4) While driving across Kentucky,Christina notices only the billboards that advertise fast food and gas.Christina's perception is stimulated by __________.
Answer: selective attention
Q5) One recommended way to resist the pressure to self-disclose is to be indirect and change the topic.
A)True
B)False
Answer: True
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Chapter 3: Listening In Human Communication
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Sample Questions
Q1) The fact that would be appropriate to use the "okay" sign (forming a circle with your thumb and forefinger)in the U.S.but not appropriate in Tunisia is an example of differences in __________ rules between cultures.
Answer: display
Q2) Understanding means grasping both the thoughts that are expressed and the emotional tone that accompanies them.
A)True
B)False
Answer: True
Q3) When you dismiss someone's argument as invalid based solely on their affectional orientation,it is an example of a __________ or __________.
Answer: bias prejudice
Q4) At the evaluation stage of the listening process,one should
A)evaluate the speaker's point of view immediately.
B) assume the speaker is not a person of goodwill.
C) avoid giving the speaker the benefit of any doubt.
D)identify any biases,self-interests,or prejudices that the speaker may have.
Answer: D
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Page 5
Chapter 4: Verbal Messages
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Sample Questions
Q1) Which of the following is an appropriate way to avoid ageism?
A)Assume older people aren't interested in the world around them.
B) Talk louder and slower to older people regardless of whether they appear to be hard of hearing.
C) Remember to refresh older people's memories every time you see them.
D)Engage older people in conversation as you would wish to be engaged.
Q2) When Lilly confided to Meisha that she was a lesbian,Meisha replied with,"Gosh,Lilly,you don't look gay." Meisha's reply was A)appropriate. B) heterosexist. C) confirming. D)disconfirming.
Q3) Maris sees Hallon playing cards in the student center.Maris tells Sam,"I see Hallon over there playing cards." Sam replies,"Hallon will probably win." Maris's utterance is a statement of __________.Sam's utterance is a statement of __________.
Q4) "Mankind will soon walk on Mars" is an example of sexist language. A)True B)False
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Chapter 5: Nonverbal Messages
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Sample Questions
Q1) Monochronemic societies tend to schedule many different tasks at one time.
A)True
B)False
Q2) Barack has placed a nameplate on his desk with his name and title.This is an example of a(n)
A)central marker.
B) boundary marker.
C) earmarker.
D)lineal marker.
Q3) Body piercing and tattoos are types of __________ communication.
Q4) Nonverbal messages may be used with verbal messages in at least six ways:1)__________,2)__________,3)__________,4)__________,5)________ __,6)__________.
Q5) People in monochronistic cultures
A)don't pay much attention to color.
B) compartmentalize time.
C) value silence.
D)value traditions.
Q6) __________ territories are areas you can call your own,such as your room or your office.
Page 7
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Chapter 6: Interpersonal Communication And Conversation
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Sample Questions
Q1) feedback
A)"Hi." "How are you?" "Hello, this is Maria."
B)"Haven't we met before?"
C)Emphasizes that most conversations are directed at achieving some goal.
D)This is immediately done in face-to-face conversations and in your response to a previous e-mail.
E)It often reveals how satisfied the persons were with the conversation.
Q2) Interruptions,in contrast to back-channeling cues,are attempts to take over the role of the
A)listener.
B) speaker.
C) channel.
D)message.
Q3) Turn-maintaining cues do NOT allow you to communicate your wish to maintain the role of speaker.
A)True
B)False
Q4) Reflecting back on the conversation is most appropriate during the ____________ stage.
Q5) A __________ is a message of praise,flattery,or congratulations.
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Chapter 7: Interpersonal Relationships
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Sample Questions
Q1) The intimacy stage of relationship development is usually divided into two phases: __________ and __________.
Q2) This type of work relationship occurs when an experienced individual is paired with a less Experienced individual,with the goal of helping the less experienced individual achieve his or her goals: A)networking
B) mentoring
C) workplace romance
D)friendship of association
Q3) All of the following are types of friendships identified in the book EXCEPT friendship of A)reciprocity.
B) association.
C) childhood.
D)receptivity.
Q4) "Birds of a feather flock together" and "opposites attract" both characterize one aspect of the __________ theory of interpersonal relationships.
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Chapter 8: Managing Interpersonal Conflict
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Sample Questions
Q1) Fighting actively includes
A)physical force.
B) owning your thoughts and feelings.
C) beltlining.
D)bringing up old issues and problems.
Q2) Peter never gives up when is he is dealing with a conflict. He argues his point until his wins,not really taking his partner's point of view into consideration. Which conflict style is Peter most clearly using?
A)competing
B) avoiding
C) compromising
D) collaborating
Q3) Which of the following is true regarding gender and conflict?
A)Men tend to withdraw from conflict more than women.
B) Men prefer to talk about conflict and resolve it.
C) Research indicates that there are no conflict differences between the genders.
D)Men use more prosocial strategies than women to resolve conflict.
Q4) Verbal aggressiveness __________ the user's credibility.
Q5) The only real alternative to force is __________.
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Chapter 9: Small Group Communication
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Sample Questions
Q1) At a convention of the National Communication Association,one session consists of three speakers who each deliver a relatively prepared presentation,much like a public speech.After the speeches are presented,the audience asks questions of the speakers.This convention session most clearly follows the format known as the A)roundtable.
B) panel.
C) symposium.
D)symposium-forum.
Q2) Members of work groups in high-context cultures spend a lot of time getting to know one another before engaging in small group interaction.
A)True
B)False
Q3) To discover how a target audience might react to a new adcampaign,marketing executives
A)brainstorm among themselves.
B) conduct focus groups.
C) brainstorm with marketing executives from other firms.
D)start the campaign and then poll people on its effectiveness.
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Chapter 10: Members And Leaders In Small Group Communication
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Sample Questions
Q1) In high-power-distance cultures,you are taught to have great respect for authority. A)True
B)False
Q2) Tom usually arrives early for group meetings,makes coffee,arranges the seating,and makes sure the flip chart has paper and the markers have ink.Tom is performing the role of __________.
Q3) Which of the following is true concerning high- and low-power-distance cultures and group membership?
A)In high-power-distance cultures,power is concentrated in the hands of a few.
B) In high-power distance cultures,power is evenly distributed.
C) In low-power-distance cultures,people are taught to have great respect for authority.
D)In low-power-distance cultures,there is a high level of trust in authority.
Q4) Functions of leadership include maintaining effective __________ and ensuring member satisfaction.
Q5) A __________ relationship occurs when an experienced individual helps to train a less experienced individual.
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Chapter 11: Public Speaking Preparation (Steps 1-6)
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45 Flashcards
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Sample Questions
Q1) Which of the following statements is true concerning communication apprehension?
A)Gaining experience helps to reduce communication apprehension.
B) Public speaking is the rarest of communication apprehensions.
C) The less you prepare,the less apprehension you will experience.
D)It is more important to focus on yourself than on your listeners.
Q2) All of the following are suggestions in our text for managing public speaking anxiety
EXCEPT:
A)Prepare and practice thoroughly.
B) Avoid chemical tension relievers.
C) See public speaking as a performance.
D)Think positively.
Q3) Public speaking apprehension is the LEAST common form of communication apprehension.
A)True
B)False
Q4) Plan to cover a broad topic in detail rather than a limited topic in generalities. A)True
B)False
Q5) Begin your research by examining what you already ____________ about your topic.
13
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Chapter 12: Public Speaking Preparation And Delivery
(Steps 7-10)
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Sample Questions
Q1) __________ are expressions that are unique to a specific language and whose meaning cannot be deduced from the individual words used.
Q2) Generally,speakers who maintain eye contact appear
A)less trustworthy than those who don't.
B) less concerned than those who don't.
C) more trustworthy than those who don't.
D)more distant than those who don't.
Q3) Which of the following guidelines does the book recommend in regard to the level of abstraction of language used in a speech?
A)Use high-level abstraction to put pictures in your audience's head.
B) Consistently use low-level abstraction to make your main points clear.
C) Vary the levels of abstraction.
D)Use high-level abstraction more than low-level abstraction.
Q4) __________ language generally contains more familiar terms than __________ language.
Q5) The best way to begin a speech is to say something like,"My topic today is schizophrenia."
A)True
B)False
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Chapter 13: The Informative Speech
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Sample Questions
Q1) One way to make an informative speech easy to remember for an audience is to make sure they understand the pattern of organization you are using.
A)True
B)False
Q2) Which type of informative speech shows the audience how something is done or how to operate Something?
A)definition
B) temporal
C) description
D)demonstration
Q3) Which of the following topics would be most appropriate for a speech of demonstration?
A)the concept of rhetoric
B) how to use a potter's wheel
C) how the human circulatory system works
D)What is a born-again Christian?
Q4) Examples,illustrations,and narratives may be factual or imaginary.
A)True
B)False
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Chapter 14: The Persuasive Speech
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Sample Questions
Q1) The selective exposure principle holds that listeners will seek out information that does not agree with their existing opinions,beliefs and values.
A)True
B)False
Q2) Persuasion is best defined as the process of A)influencing another person's attitudes,beliefs,values,and/or behaviors.
B) changing people's minds.
C) getting an audience to believe what you believe.
D)convincing people to do something they've never done before.
Q3) When you express a positive attitude,convey dynamism and assertiveness,and are enthusiastic,you Are demonstrating A)character.
B) competence.
C) credibility.
D)charisma.
Q4) Persuasive speeches on questions of fact lend themselves most clearly to __________ organization.
Q5) __________ is the process of __________ another person's attitudes,beliefs,values,and/or behaviors.
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