Fundamentals of Communication Exam Preparation Guide
Course Introduction
Fundamentals of Communication explores the basic principles and practices of effective human communication in various contexts, including interpersonal, group, and public settings. Students will develop an understanding of verbal and nonverbal communication, active listening, and the role of culture in shaping messages and meaning. The course emphasizes practical strategies for overcoming barriers to communication, building relationships, and delivering clear, thoughtful messages, all while fostering critical thinking and ethical awareness in diverse communicative situations.
Recommended Textbook
Invitation to Human Communication 1st Edition by Cindy Griffin
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15 Chapters
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/study-set/3649 Page 2
Chapter 1: Foundations of Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72583
Sample Questions
Q1) When we communicate civilly, we consider the moral impact of our words, ideas, and views on other people.
A)True
B)False
Answer: False
Q2) To communicate civilly means that we make a decision to be open to hearing different views and perspectives, even though we may not agree with them.
A)True
B)False
Answer: True
Q3) College students spend more time speaking than they do reading, listening or writing.
A)True
B)False
Answer: False
Q4) Empathy is feeling sorry or pity for another.
A)True
B)False Answer: False
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Chapter 2: Communication, Perception, and the Self
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72569
Sample Questions
Q1) When we categorize people based on demographic characteristics such as age, sex, race, political or religious affiliation, occupation, socio-economic backgrounds, or sexual orientation, we tend to rely on stereotypes.
A)True
B)False Answer: True
Q2) Individuals who are acutely aware of their self-expressions and identity management behaviors are called high self-monitors.
A)True
B)False Answer: True
Q3) Andrea describes herself as a "heterosexual, female, Latina, and first generation college student." This description refers to Andrea's __________.
A)standpoint
B)self-esteem
C)reflected appraisal
D)facework
Answer: A
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4
Chapter 3: Nonverbal Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72570
Sample Questions
Q1) Technology does not influence our ability to understand nonverbal codes.
A)True
B)False Answer: False
Q2) People from polychronic cultures work on several tasks at once and view time as flexible.
A)True
B)False Answer: True
Q3) There are real differences in the way men and women perform and interpret nonverbal communication.
A)True
B)False Answer: True
Q4) In the United States middle class, Caucasian women tend to smile more than African American women.
A)True
B)False Answer: True
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Chapter 4: Communication
Source URL: https://quizplus.com/quiz/72571
Sample Questions
Q1) Men interrupt conversations more often than women.
A)True
B)False
Q2) Denotative meanings are the literal, or commonly accepted, meaning of a word.
A)True
B)False
Q3) Scientists, technicians, educators, and physicians often incorporate jargon when communicating with other members of the same profession.
A)True
B)False
Q4) Dana often shares personal information about herself, asks questions about others' well-being, and invites others to participate during conversations.This is known as report talk.
A)True
B)False
Q5) Approximately __________ of professional employees work in virtual teams.
A)20 percent
B)40 percent
C)60 percent
D)80 percent
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Chapter 5: Language
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72572
Sample Questions
Q1) There are times when listeners have difficulty listening to a message because of speaker interference.
A)True
B)False
Q2) What type of listening occurs we pay attention to the content or literal meaning of the message without attending to the relationship level of the meaning?
A)defensive listening
B)insulated listening
C)insensitive listening
D)ambushing
Q3) This type of interference occurs when people make the conversation about themselves instead of showing interest in the person who is talking.
A)stage hogging
B)defensive listening
C)insensitive listening
D)ambushing
Q4) Message accuracy is one of the forms of interference caused by language.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Interpersonal Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72573
Sample Questions
Q1) Cultures are not necessarily high context or low context in an isolated and absolute way; rather, contexts exist on a continuum with some cultures being higher or lower than others.
A)True
B)False
Q2) Independent couples are more dependent on one another and do not desire autonomy in their activities.
A)True
B)False
Q3) Same-sex couple relationships look very similar to opposite-sex couple relationships.
A)True
B)False
Q4) According to the Johari window, the __________ window consists of information that is yet to be discovered by you and others.
A)open
B)hidden
C)unknown
D)blind
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Chapter 7: Improving Interpersonal Communication and Relationships
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Sample Questions
Q1) Economic status and educational backgrounds are not factors that contribute to domestic violence.
A)True
B)False
Q2) One way to initiate disconfirming statements is by using "you" language to place blame or responsibility onto another person.
A)True
B)False
Q3) When each party in a conflict situation is willing to give up part of its desired goal, a __________ style of conflict resolution was used.
A)win-win
B)win-lose
C)lose-lose
D)compromise
Q4) How we choose to respond to conflict does not depend on our family of origin.
A)True
B)False
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Chapter 8: Communication in Groups
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72575
Sample Questions
Q1) More males than females use the social media site Facebook.
A)True
B)False
Q2) Small groups usually consist of a minimum of __________ and a maximum of __________ people.
A)two; twenty
B)three; fifteen
C)five; twenty
D)There is no maximum number for a small group.
Q3) This type of group consists of individuals who gather to meet the personal, communal, and collective needs of people.
A)task groups
B)growth/therapy groups
C)learning groups
D)social groups
Q4) Informal roles are clearly defined and assigned such as team captain, meeting facilitator, and note taker.
A)True
B)False
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Chapter 9: Leadership and Improving Communication in Groups and Teams
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72576
Sample Questions
Q1) A manager is someone who guides or directs a group or activity with vision, charisma, and care.
A)True
B)False
Q2) A(n) __________ leader can be defined as one who exhibits leadership that creates significant change in the life of people and organizations.
A)authoritarian
B)laissez-faire
C)transformative
D)democratic
Q3) When women display authoritarian, democratic, or laissez-faire leadership styles, groups are more likely to evaluate them as bossy and demanding (authoritarian), too ineffective and wishy-washy (democratic), and as too soft or incompetent (laissez-faire).
A)True
B)False
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11
Chapter 10: Developing Your Speech Topic and Purpose
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72577
Sample Questions
Q1) A rhetorical question is a question used for effect that audience members are not supposed to answer out loud but rather in their own minds.
A)True
B)False
Q2) The __________ is the ethical and civil exchange of ideas and opinions among communities about topics that affect the public.
A)master status
B)speech introduction
C)public dialogue
D)ethnocentric point of view
Q3) A(n) __________ is a person's idea of what is good, worthy, or important.
A)attitude
B)belief
C)value
D)standpoint
Q4) Master statuses do not influence on a person's view of the world or determine a person's standpoint.
A)True
B)False
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Chapter 11: Gathering and Developing Supporting Materials
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72578
Sample Questions
Q1) Which of the following is not an example of an open-ended question?
A)"What are your thoughts on this most recent decision to cut spending on education?"
B)"How did you become a student advocate?"
C)"Why do you believe the department is changing its current curriculum for graduation?"
D)"How long have you been working in student housing?"
Q2) The __________ is the middle number in a series or set of numbers arranged in a ranked order.
A)median
B)mean
C)mode
D)average
Q3) The process of reasoning that uses specific instances, or examples, to make a claim about a general conclusion.
A)inductive reasoning
B)deductive reasoning
C)causal reasoning
D)analogical reasoning
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Chapter 12: Delivering Your Speech
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72579
Sample Questions
Q1) People who are apprehensive about communicating with others in a particular situation are said to have __________.
A)trait anxiety
B)state or situational anxiety
C)performance anxiety
D)public speaking anxiety
Q2) Which method of delivery is not planned or prepared in advance?
A)extemporaneous
B)memorized
C)manuscript
D)impromptu
Q3) This type of delivery style, one of the most challenging forms, uses a conversational style which is more formal than everyday conversation but remains spontaneous and relaxed.
A)impromptu
B)memorized
C)extemporaneous
D)manuscript
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Chapter 13: Informative Speaking
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72580
Sample Questions
Q1) __________ are about abstractions, things you cannot perceive with your senses-such as ideas, theories, principles, worldviews, or beliefs.
A)Speeches about processes
B)Speeches about places
C)Speeches about concept
D)Speeches about events
Q2) A speech that explains the different parts of a computer is a speech about a(n)
A)process
B)event
C)concept
D)object
Q3) Which of the following is not a tip to help speakers give effective informative speeches?
A)Bring your topic to life.
B)Tailor your information to your audience.
C)Use language that is clearly biased.
D)A, B, and C are all tips for giving effective informative speeches
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Chapter 14: Persuasive Speaking
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72581
Sample Questions
Q1) Which of the following is not a tip for giving an effective persuasive speech?
A)Be realistic about changing your audience's views.
B)Use your evidence fairly and strategically for the best results.
C)Use language that respectfully motivates your audience to change.
D)Expect to persuade all listeners.
Q2) Speeches that address questions of policy might address the facts or the morality of the topic, before moving on to offer solutions and plans of action.
A)True
B)False
Q3) Speeches cannot use stories to construct an argument. A)True
B)False
Q4) Research suggests that when speakers discuss two sides of an issue, they are more persuasive if they actively refute the side they oppose rather than simply describe it without providing evidence for why the audience should share the speaker's views. A)True
B)False
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Chapter 15: Invitational Speaking
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72582
Sample Questions
Q1) Which of the following is not a tip for giving an effective invitational speech?
A)use invitational language
B)include research to support your opinions
C)limit time for discussion
D)know your position
Q2) Phrases such as "This is the right view because," "This solution is the best option because," and "Because of my experience, I know there is only one solution," are examples of using invitational language to communicate to your listeners that you value them and only are trying to explain your view and not impose it on others.
A)True
B)False
Q3) When speakers create the __________, they recognize that the members of your audience are experts in their own lives.
A)condition of equality
B)condition of value
C)condition of information
D)condition of self-determination
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