Foundations of Information Systems Exam Review
Course Introduction
Foundations of Information Systems provides an introduction to the fundamental concepts and components of information systems and their essential role in organizations. The course covers the key elements of information systems, including hardware, software, data, procedures, and people, and explores how these elements interact to help organizations achieve their objectives. Students will examine the impact of information systems on business processes, decision-making, and competitive advantage, as well as evaluate ethical and societal issues related to information technology. The course also introduces basic information system development methodologies and trends shaping the future of the field.
Recommended Textbook
Information Technology for Managers 1st Edition by George Reynolds
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12 Chapters
770 Verified Questions
770 Flashcards
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Page 2
Chapter 1: Managers: Key to Information Technology
Results
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/7044
Sample Questions
Q1) The DSS can let a decision maker evaluate alternatives to the least expensive solution.
A)True
B)False
Answer: True
Q2) E-learning systems qualify as an example of network IT.
A)True
B)False
Answer: False
Q3) ____ include(s)all tools that capture,store,process,exchange,and use information.
A) Information technology
B) Business technology
C) Information systems
D) Data systems
Answer: A
Q4) IT resources are used to capture,store,process,update,and exchange information that controls valuable organizational ____________________.
Answer: assets
Page 3
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Chapter 2: Strategic Planning
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The ____________________ assessment for UPS includes an identification of current strategies.
Answer: internal
Q2) A goal states what must be accomplished and the associated objectives specify how to determine whether the objective is being met.
A)True
B)False
Answer: False
Q3) Discuss strategy development.
Answer: A strategy describes specific actions an organization will take to achieve its vision/mission,objectives,and goals.Selecting a specific strategy focuses and coordinates an organization's resources and activities from the top down to accomplish its mission.Strategy development is a critical and highly creative step that is essential to the organization's future success.The purpose is to define a set of strategies that "gives the company an edge in the struggle with its rivals and a better chance at winning in the long-run competitive game." In choosing from alternative strategies,managers should consider the long-term impact of each strategy on revenue and profit,the degree of risk involved,the amount and types of resources that will be required,and the potential competitive reaction.
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Page 4
Chapter 3: Project Management
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60 Flashcards
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Sample Questions
Q1) Researchers Hamel and Prahalad defined the term core __________________ to mean something that a firm can do well and that provides customer benefits,is hard for competitors to imitate,and that can be leveraged widely to many products and markets.
Answer: competency
Q2) Quality control involves evaluating the progress of the project on an ongoing basis to ensure that it meets the identified quality standards. A)True
B)False
Answer: False
Q3) ____________________ management is about making the most effective use of the people involved with the project.
Answer: Human resource
Q4) How can the quality of a project can be defined?
Answer: The quality of a project can be defined as the degree to which the project meets the needs of its users.The quality of a project that delivers an IT-related system may be defined in terms of the system's functionality,features,system outputs,performance,reliability,and maintainability.
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Chapter 4: Business Processing and IT Outsourcing
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Sample Questions
Q1) ____ processes typically have a direct impact on the organization's customers,are major cost drivers,or are essential for providing services.
A) Core
B) Leading
C) High stake
D) Direct
Q2) The probability of having a successful outsourcing project can be increased greatly if the business managers who lead the effort are forewarned about potential problems.
A)True
B)False
Q3) ____________________ service providers fill a higher-level need than outsourcing firms that simply provide low-cost staff augmentation services.
Q4) Good ____ managers should have excellent communication,problem solving,and negotiation skills.
A) project
B) liaison
C) governance
D) relationship
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Chapter 5: Corporate Governance and IT
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60 Flashcards
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Sample Questions
Q1) An effective business continuity plan can be developed only after an organization's unique ___________________ are identified.
Q2) A(n)____ business function is extremely critical to the operation of the firm and cannot be unavailable more than a few minutes without causing severe problems.
A) AAA
B) AA
C) A
D) B
Q3) Only floor wardens need to be trained to recognize and respond to various types of disaster warnings,such as those for fires,tornados,gas releases,and so on.
A)True
B)False
Q4) A(n)___________________ plan is a subset of the business continuity plan,and focuses on keeping components of the IT infrastructure functioning during a disaster or recovering them quickly afterward.
Q5) Discuss several reasons why Harley-Davidson decided to convert to the COBIT control framework.
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Chapter 6: Collaboration Tools and Wireless Networks
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Sample Questions
Q1) City officials have been attracted to the idea of establishing wireless networks for use by meter readers and other municipal workers,as well as providing low-cost Internet access to its citizens and visitors.
A)True
B)False
Q2) Discuss Webcasts and Webinars.
Q3) A growing number of organizations are restricting employees from creating their own personal blogs.
A)True
B)False
Q4) Some cellular companies are evaluating WiMAX as a means of increasing ____________________ for a variety of data-intensive applications.
Q5) Manufacturers typically ship their products with a unique default SSID name for security purposes.
A)True
B)False
Q6) Discuss why security is an important issue for Wi-Fi users.
Q7) Web ____________________ is a way to conduct live meetings or presentations over the Internet.
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Chapter 7: E-Business
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60 Flashcards
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Sample Questions
Q1) The direct cost-per-sale for orders taken through a Web site is higher than through more traditional means.
A)True
B)False
Q2) During the late 1990s,many poor ideas for Web-related businesses were proposed and funded in a wave of "irrational exuberance" for all things associated with the ____ economy.
A) dot-com
B) dot-bomb
C) dot-net
D) net-based
Q3) A(n)___________________ resembles a credit card in size and shape,but it contains an embedded microchip that can process instructions and store data for use in various applications.
Q4) The companies that supply parts and components are known as ____.
A) Value Added Resellers
B) Original Engineering Manufacturers
C) Independent Supply Vendors
D) Original Equipment Manufacturers
Q5) Explain the cultural and linguistic obstacles associated with e-business.
Page 9
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Chapter 8: Enterprise Resource Planning
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Sample Questions
Q1) An effective ERP system enables people in various organizational units to access and update the same information based on ____ levels assigned within the system.
A) consent
B) authorization
C) agreement
D) permission
Q2) When implementing new ERP software,employees need to be given the big picture on the extent of change and how it will impact them personally in terms of changes in their roles,job performance expectations,and interaction with others.
A)True
B)False
Q3) Improved inventory management can eliminate out-of-stock situations,which drive customers to your competitors.
A)True
B)False
Q4) After an ERP project is complete,it is easy to measure the return on investment.
A)True
B)False
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Chapter 9: Business Intelligence
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70 Flashcards
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Sample Questions
Q1) The process of data mining consists of two primary processes: data repository creation and deployment.
A)True
B)False
Q2) List and discuss the steps in an effective process for applying BMP.
Q3) What is online analytical processing (OLAP)?
Q4) ____ involves trying various models and selecting the best one based on its ability to explain the variability in the existing data.
A) Pattern management
B) Pattern observation
C) Pattern recognition
D) Pattern identification
Q5) In the Balanced Scorecard,the ____ perspective describes the employee training and corporate cultural attitudes required for both individual and corporate self-improvement.
A) Financial
B) Customer
C) Business Process
D) Learning and Growth
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Chapter 10: Knowledge Management
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Sample Questions
Q1) ____ involves a novice observing an expert executing his job to learn how he performs.
A) Shadowing
B) Mapping
C) Sharing
D) Covering
Q2) Managers must create a work __________________ that places a high value on tacit knowledge and that strongly encourages people to share it.
Q3) _____________________ is a more passive learning technique.
Q4) ____ is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.
A) HTTP 2.0
B) HTML 2.0
C) Internet 2.0
D) Web 2.0
Q5) The ________________________________________ is a nonprofit organization that conducts research on topics of interest to the U.S.electric power industry.
Q6) What is electronic discovery?
Page 12
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Chapter 11: Enterprise Architecture
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70 Flashcards
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Sample Questions
Q1) Effective organizations use ____________________ to provide value propositions to external and internal customers.
Q2) Managers of an organization play a key role in ensuring that the proper architecture is designed and built.
A)True
B)False
Q3) Name the nine phases of the TOGAF approach to generate an enterprise architecture.
Q4) To meet changing business requirements,enterprise architecture must be in a state of constant evolution.
A)True
B)False
Q5) The process of defining the enterprise architecture is generally finished within a year.
A)True
B)False
Q6) List three questions that an organization should ask while developing the enterprise architecture.
Q7) List the four components of the TOGAF enterprise architecture.
Page 13
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Chapter 12: Ethical, privacy, and Security Issues
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Sample Questions
Q1) In a nonprofit corporation,the board reports to shareholders,customers,employees,suppliers,and the community.
A)True
B)False
Q2) A ____ models normal behavior of a system and its users from reference information collected by various means.
A) behavior-based intrusion detection system
B) signature-based intrusion detection system
C) pattern-based intrusion detection system
D) role-based intrusion detection system
Q3) When dealing with customer data,strong measures are required to avoid customer ___________________ problems.
Q4) ___________________ software should be installed on each user's personal computer to scan a computer's memory and disk drives regularly for viruses.
Q5) In most corporations,the ___________________ is responsible for monitoring network security Web sites frequently and downloading updated antivirus software as needed.
Q6) ____________________ is a set of beliefs about right and wrong behavior.
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