Foundations of Information Systems Exam Questions
Course Introduction
Foundations of Information Systems introduces students to the fundamental concepts, technologies, and organizational roles of information systems in the modern business environment. The course explores how information systems support business processes, decision-making, and strategic objectives. Students will examine core components such as hardware, software, databases, networking, and security, as well as the impact of emerging trends like cloud computing, big data, and artificial intelligence. Emphasis is placed on the integration of information systems within organizations to improve efficiency, foster innovation, and maintain a competitive advantage.
Recommended Textbook Information Technology for Managers 1st Edition by George Reynolds
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Page 2
Chapter 1: Managers: Key to Information Technology
Results
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Sample Questions
Q1) If assets are lost or destroyed as the result of a disaster,____ must be in place to ensure the ongoing operation of critical business functions.
A) business continuity plans
B) business contingency plans
C) financial recovery plans
D) disaster contingency plans
Answer: A
Q2) A streamlined work process enables staff,IT support staff,and other system users to operate efficiently and reliably.
A)True
B)False
Answer: True
Q3) Real gains in productivity require innovations to ____.
A) human practices
B) business practices
C) corporate process
D) business politics
Answer: B
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Chapter 2: Strategic Planning
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Q1) A ____ describes specific actions an organization will take to achieve its vision/mission,objectives,and goals.
A) procedure
B) guideline
C) policy
D) strategy
Answer: D
Q2) A breakthrough project creates a competitive advantage that enables the organization to earn a greater than normal return on investment than its competitors.
A)True
B)False
Answer: True
Q3) UPS has extensively tested ____ technology as a possible replacement for the bar coding it uses to sort packages.
A) BID
B) UID
C) G2
D) RFID
Answer: D
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Page 4
Chapter 3: Project Management
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Sample Questions
Q1) Quality control involves evaluating the progress of the project on an ongoing basis to ensure that it meets the identified quality standards.
A)True
B)False
Answer: False
Q2) ____________________ are the way that much of an organization's work gets done.
Answer: Projects
Q3) About ____ percent of all IT projects are "challenged," meaning that they are over time,over budget,and/or lacking critical features and requirements.
A) 15
B) 26
C) 51
D) 64
Answer: C
Q4) It is critical to a project's success to identify expectations of key ____________________ and team members.
Answer: stakeholders
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Page 5
Chapter 4: Business Processing and IT Outsourcing
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Sample Questions
Q1) Good ____ managers should have excellent communication,problem solving,and negotiation skills.
A) project
B) liaison
C) governance
D) relationship
Q2) Outsourcing is not feasible for small projects because of prohibitive costs.
A)True
B)False
Q3) The ongoing tracking and measurement of important ____ enables the organization to use the data as feedback,so that each step in the outsourcing process can be improved based on the result of the project.
A) contacts
B) standards
C) metrics
D) benchmarks
Q4) The stakes in outsourcing are low and the potential for a major business setback is minor.
A)True
B)False
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Chapter 5: Corporate Governance and IT
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Sample Questions
Q1) A(n)____ business function can be unavailable for several days in times of a major disaster without causing major problems.
A) AAA
B) AA
C) A
D) B
Q2) ITIL and COBIT are competing frameworks.
A)True
B)False
Q3) Good ____________________ controls and management accountability must be embedded in the organization to avoid IT-related risks.
Q4) List the specific features to consider for inclusion in the recovery of a AAA priority business function.
Q5) COBIT is a set of decades-old standards that are highly regarded by auditors because they provide specific guidelines and are completely independent of any computer hardware or software platforms.
A)True
B)False
Q6) Identify five issues that corporate governance addresses.
Page 7
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Chapter 6: Collaboration Tools and Wireless Networks
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Sample Questions
Q1) A simplex channel supports communications in only one direction,like the circuit in your home that connects the doorbell to a ringer.
A)True
B)False
Q2) Organizations are using ____ tools to get closer to customers by allowing them to try new products,identify issues,and make recommendations for improvement-all before the new product even goes into a formal test market.
A) collaboration
B) communication
C) co-working
D) collocation
Q3) ____________________ is a term that describes the next evolution in wireless communications beyond 3G.
Q4) Public Wi-Fi networks usually default to nonencrypted communications.
A)True
B)False
Q5) Some cellular companies are evaluating WiMAX as a means of increasing ____________________ for a variety of data-intensive applications.
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Chapter 7: E-Business
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Sample Questions
Q1) ____________________ software allows a company to create an electronic catalog with search capability.
Q2) The revenue generated via B2C transactions greatly exceeds B2B revenue by a factor of more than 6 to 1.
A)True
B)False
Q3) ____ is the exchange of goods and services between businesses via computer networks.
A) e-gov
B) B2B
C) B2C
D) C2C
Q4) Magnetic stripe processing takes longer than an equivalent smart card transaction.
A)True
B)False
Q5) Explain the cultural and linguistic obstacles associated with e-business.
Q6) What is the Secure Sockets Layer?
Q7) Credit cards are used for payment for over ____________________ percent of worldwide consumer Web purchases.
Page 9
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Chapter 8: Enterprise Resource Planning
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Sample Questions
Q1) Explain the software as a service (SaaS)model.
Q2) Because each industry has a unique set of SCM needs,many companies elect to implement what is called "___________________" solutions for specific tasks.
Q3) The SAP ERP ____ software module maintains and allows access to customer information (pricing,shipping information,billing procedures,etc).
A) controlling
B) materials management
C) financial accounting
D) sales and distribution
Q4) The SAP ERP ____ software module plans and records quality control activities such as product inspections and material certifications.
A) project system
B) production planning
C) quality management
D) asset management
Q5) The ____________________ involves the flow of materials,information,and dollars as they move from supplier to manufacturer to wholesaler to retailer to supplier.
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Page 10
Chapter 9: Business Intelligence
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Q1) Business managers often import data into a(n)____________________ program,which then can perform operations on the data based on formulas created by the end user.
Q2) Some organizations have multiple data marts,each designed to meet the needs of a different organizational business unit.
A)True
B)False
Q3) End users can even employ tools such as the ____ to perform "what if" analysis to evaluate various alternatives.
A) Excel scenario manager
B) Excel data manager
C) Excel scenario analyzer
D) Excel scenario migration
Q4) Many companies update their data warehouse on a yearly basis.
A)True
B)False
Q5) List and discuss the steps in an effective process for applying BMP.
Q6) Measures are ___________________ that track progress in executing chosen strategies to attain organizational objectives and goals.
Page 11
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Chapter 10: Knowledge Management
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Sample Questions
Q1) Managers must create a work __________________ that places a high value on tacit knowledge and that strongly encourages people to share it.
Q2) Content that has persistent value is best conveyed in a community where it can be cataloged,searched,and retained for future employees.
A)True
B)False
Q3) What is electronic discovery?
Q4) The use of BRMS can lead to faster and but less accurate implementation of necessary system changes.
A)True
B)False
Q5) A(n)____________________ is a collaborative Web site that allows users to create and edit Web page content freely using any Web browser.
Q6) Content that has persistent value is best entered and shared via an internal social media community.
A)True
B)False
Q7) Why has CoP become associated with knowledge management?
Page 12
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Chapter 11: Enterprise Architecture
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Sample Questions
Q1) Enterprise architecture is planned using ____.
A) models
B) stacks
C) platforms
D) layers
Q2) To meet changing business requirements,enterprise architecture must be in a state of constant evolution.
A)True
B)False
Q3) Almost all new software applications are built using the ____ model because it provides for lower costs and overall higher value.
A) monolithic
B) bazaar
C) extreme
D) distributed
Q4) A major type of high-order thinking is the ability to ____________________.
Q5) Software architecture includes multiple styles of computing,which are separated broadly into two categories: centralized and _____________________.
Q6) List the four components of the TOGAF enterprise architecture.
Page 13
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Chapter 12: Ethical, privacy, and Security Issues
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Sample Questions
Q1) The IPS sits directly in front of the firewall and examines all the traffic passing through it.
A)True
B)False
Q2) The board of directors is responsible for the careful and responsible management of an organization.
A)True
B)False
Q3) ___________________ software should be installed on each user's personal computer to scan a computer's memory and disk drives regularly for viruses.
Q4) A ____ is an organization's review of potential threats to its computers and networks along with an analysis of the probability that these will occur and prevent the organization from meeting key business objectives.
A) risk tool
B) penetration test
C) network assessment
D) risk assessment
Q5) Why is it important to conduct periodic IT security audits?
Q6) ____________________ is a set of beliefs about right and wrong behavior.
Page 14
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