Family Communication Exam Review
Course Introduction
Family Communication explores the dynamic processes and patterns through which family members interact, form relationships, and maintain connections across the lifespan. This course examines diverse theoretical perspectives and practical approaches to understanding family roles, rules, conflict, decision-making, and communication climates, emphasizing the impact of culture, social change, and technological advances. Students will analyze real-world scenarios and apply strategies for enhancing family relationships, resolving misunderstandings, and fostering healthy communication within different family structures.
Recommended Textbook
Interpersonal Communication Relating to Others 5th Canadian Edition by Steven A. Beebe
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11 Chapters
1304 Verified Questions
1304 Flashcards
Source URL: https://quizplus.com/study-set/299 Page 2
Chapter 1: Introduction to Interpersonal Communication
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/4962
Sample Questions
Q1) Jessica, a first year medical student is having a conversation with her Mom about life at university.While describing in graphic detail some of her anatomy lessons, Jessica notices a lack of colour in her Mom's face, and her facial expression is very strained.This type of communication is called
A)intrapersonal communication.
B)interpersonal communication.
C)impersonal communication.
D)mass communication.
Answer: B
Q2) Translate knowledge into action.
A)Become knowledgeable
B)Become skilled
C)Become motivated
D)Become flexible
E)Become ethical
F)Become other-oriented
Answer: B
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Page 3
Chapter 2: Interpersonal Communication and Self
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/4963
Sample Questions
Q1) If you have self-image problems that are so ingrained that you are unable to deal with them through other methods, the text suggests
A)developing honest relationships.
B)letting go of the past.
C)seeking support.
D)avoiding comparisons.
Answer: C
Q2) enduring concept of good and bad, right and wrong
A)values
B)self-esteem
C)beliefs
D)self-awareness
E)attitudes
F)behaviors
G)self-concept
Answer: A
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Chapter 3: Interpersonal Communication and Perception
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/4964
Sample Questions
Q1) Social decentring and empathizing are two steps in
A)fundamental attribution error
B)direct perception checking
C)indirect perception checking
D)becoming other-oriented
Answer: D
Q2) One piece of negative information can have a disproportionate effect on our impressions and negate the effect of several positive pieces of information.Which barrier to accurate perception does this describe?
A)self-serving bias
B)focusing on the negative
C)making fundamental attribution errors
D)imposing consistency
Answer: B
Q3) Interpersonal perception is
A)directing our attention to specific stimuli.
B)interpreting what others are like.
C)the arousal of any of our senses.
D)ignoring specific stimuli.
Answer: B
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Chapter 4: Listening and Responding
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134 Verified Questions
134 Flashcards
Source URL: https://quizplus.com/quiz/4965
Sample Questions
Q1) Feedback is most effective when
A)it is given with a smile.
B)it is offered at the earliest opportunity.
C)it is offered at least 24 hours after the instance which requires feedback.
D)it is withheld until after the task has been completed.
Q2) We confirm that we are listening by
A)responding.
B)hearing.
C)understanding.
D)selecting.
Q3) Passive listeners are characterized by A)the fact that they are constantly listening.
B)a lack of behaviours that lets speakers know they are listening.
C)their willingness to eavesdrop.
D)their "other-oriented" ability.
Q4) Research shows that A)women are better listeners.
B)men are better listeners.
C)men listen to solve problems.
D)women listen to solve problems.
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Chapter 5: Verbal Communication Skills
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/4966
Sample Questions
Q1) Polarization is a word barrier that
A)describes and evaluates in extremes.
B)labels people, objects, and events without considering change.
C)pronounces something as fact without verification.
D)reflects gender, ethnic, or racial bias.
Q2) If you call the container in which you carry your lunch a bag and your roommate calls the container in which s/he transports lunch a sack, you are demonstrating that A)words are context bound.
B)words are culturally bound.
C)words have denotative meaning.
D)words are arbitrary.
Q3) You call your 28-year-old nephew a "juvenile delinquent" because he spray-painted your fence when he was 11.This is an example of the word barrier
A)polarization.
B)bypassing.
C)static evaluation.
D)lack of clarity.
Q4) Discuss five word barriers and how to overcome them.
Q5) What are three benefits that can derive from using non-sexist language?
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Chapter 6: Non-Verbal Communication Skills
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136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/4967
Sample Questions
Q1) The space we occupy with those with whom we are well acquainted is A)public space.
B)personal space.
C)social space.
D)intimate space.
Q2) Overall, approximately what percent of emotional meaning is communicated non-verbally?
A)55%
B)93%
C)38%
D)7%
Q3) That non-verbal messages are often ambiguous means that
A)non-verbal messages do not have a specific beginning and an end.
B)we perceive non-verbal messages from a variety of sources.
C)the meaning of the message may be known only to the person displaying the message.
D)there is no cross-cultural dictionary of non-verbal meaning.
Q4) Why is non-verbal communication so important in the communication process?
Q5) Explain two of the four challenges that face a person when trying to interpret non-verbal messages.
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Chapter 7: Conflict Management Skills
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/4968
Sample Questions
Q1) How can pseudo conflict be kept from escalating?
A)Partners can engage in perception checking and observe nonverbal cues.
B)Partners should listen and ask questions and give feedback to test understanding.
C)Partners should keep the conversation focused on relevant issues.
D)Partners should refrain from hurling personal attacks and take time to cool off.
Q2) Conflict that helps build new insights and establishes new patterns in a relationship is
A)destructive conflict.
B)instrumental conflict.
C)constructive conflict.
D)simple conflict.
Q3) Often we tend to respond to ________ rather than the ________ itself.
A)symptoms/problem
B)cause/problem
C)symptoms/situation
D)situation/symptoms
Q4) Define interpersonal conflict and explain the interdependent nature of conflict.
Q5) What is the difference between expressive and instrumental conflict?
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Chapter 8: Interpersonal Communication and Cultural Diversity
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117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/4969
Sample Questions
Q1) How many Canadians who are also visible minorities have experienced discrimination or unfair treatment because of their racial or ethnic background?
A)1 in 10
B)1 in 20
C)1 in 5
D)1 in 100
Q2) Knowledge of others, motivation to enhance the quality of communication, and being other-oriented are characteristics of
A)a competent communicator.
B)the intercultural process.
C)ethnocentrism.
D)relational empathy.
Q3) Achievement, assertiveness, and material wealth are emphasized by A)group achievement cultures.
B)co-cultures.
C)masculine cultures.
D)feminine cultures.
Q4) Why is it so important in Canada for us to learn about intercultural communication?
Page 10
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Chapter 9: Understanding Interpersonal Relationships
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/4970
Sample Questions
Q1) Discuss social exchange theory as an economic model of relationships
Q2) Legitimate power is based on
A)interpersonal attraction.
B)appointment or election to a position.
C)knowledge and skill in a particular area.
D)the ability to punish.
Q3) An interpersonal relationship in which both partners behave in similar ways, sometimes both want to dominate and sometimes both want to submit, is
A)symmetric
B)complementary
C)synchronized
D)parallel
Q4) The ability to get another person to do what you want is
A)interpersonal power.
B)interpersonal intimacy.
C)interpersonal communication.
D)interpersonal trust.
Q5) Using your own example, discuss the four elements that make up the definition of interpersonal relationship.
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Chapter 10: Developing, Maintaining, and Ending
Interpersonal Relationships
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128 Verified Questions
128 Flashcards
Source URL: https://quizplus.com/quiz/4971
Sample Questions
Q1) During the pre-interaction awareness stage of relational escalation, you
A)form your initial impression of another person.
B)respond to a large number of questions posed by the other person.
C)begin to engage in risky self-disclosure.
D)turn to each other for acceptance and confirmation.
Q2) Since the scripted nature of initial interactions limits our ability to achieve an in-depth understanding of another person
A)ask questions.
B)don't put too much into initial interactions.
C)present yourself in a positive manner.
D)observe and act on approachability cues.
Q3) In comparison to happy couples, unhappy couples
A)display affection via nonverbal cues.
B)have more humour.
C)make attempts to avoid conflict.
D)complain about each other's personal characteristics.
Q4) Name and describe the stages of relational escalation, identifying what happens during each stage, particularly the self-disclosures that occur at each stage.
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Q5) Compare and contrast indirect and direct strategies for ending a relationship.
Chapter 11: Interpersonal Relationships at Home, Through
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/4972
Sample Questions
Q1) Downward communication is
A)the flow of information from those higher up in an organization to those of lower rank.
B)the flow of information to those outside of the organization.
C)the flow of information between colleagues at the same level within an organization.
D)the flow of information from subordinates to superiors.
Q2) According to a survey of 191 students at college, how many have lied on the Internet?
A)50%
B)40%
C)15%
D)22%
Q3) What percentage of young Canadians have admitted to sending threatening instant messages?
A)14%
B)20%
C)18%
D)16%
Q4) Why do some relationships formed primarily through CMC become hyperpersonal?
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