Facilities Planning for Hospitality Question Bank
Course Introduction
Facilities Planning for Hospitality explores the principles and practices involved in designing, developing, and managing physical spaces within the hospitality industry, including hotels, resorts, restaurants, and event venues. The course covers topics such as site selection, space allocation, layout optimization, workflow analysis, sustainability considerations, and compliance with legal and safety standards. Students will learn how effective facilities planning contributes to operational efficiency, guest satisfaction, and profitability, using real-world case studies and industry best practices. By the end of the course, students will be equipped to make informed decisions regarding facility design and renovation that align with both customer needs and business objectives.
Recommended Textbook
Hospitality Facilities Management and Design with Answer Sheet AHLEI 4th Edition by David M.
Available Study Resources on Quizplus
12 Chapters
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/study-set/420
Page 2
Stipanuk
Chapter 1: The Role, Cost, and Management of Hospitality
Source URL: https://quizplus.com/quiz/7376
Sample Questions
Q1) The major element of the utilities expenditure is:
A)fuel (gas, oil, propane).
B)electricity.
C)steam.
D)water and wastewater.
Answer: B
Q2) Which of the following expense items is not covered by replacement reserve funds?
A)FF&E
B)building expansion
C)building repair
D)emergency services
Answer: B
Q3) Which of the following is a consideration when determining whether to repair or replace a piece of equipment?
A)the age of the equipment
B)the availability of parts
C)the effects of repair on equipment efficiency
D)all of the above
Answer: D
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Chapter 2: Hospitality Facilites Management Tools, Techniques, and Trends
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Sample Questions
Q1) Which of the following statements about emergency and breakdown maintenance is true?
A)An effective maintenance management system greatly reduces the need for emergency maintenance.
B)Even the best ongoing maintenance possible will not eliminate all emergency maintenance needs.
C)Emergency and breakdown maintenance tends to be quite costly.
D)All of the above.
Answer: D
Q2) Material safety data sheets (MSDSs):
A)inform employees about potentially hazardous materials used in the workplace and explain how to work with these materials.
B)do not tell employees any procedures to follow in case of an accident.
C)are written and supplied to hospitality organizations by the U.S.government.
D)explain where in the hospitality facility an employee can find training manuals and videotapes that show how equipment can be repaired safely.
Answer: A
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Chapter 3: Environmental and Sustainability Management
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7378
Sample Questions
Q1) Proper and regular maintenance of equipment reduces energy use by:
A)reducing the number of unscheduled repairs needed by the equipment.
B)not having to continually shut down and cycle up the equipment.
C)maintaining the efficiency and prolonging the life of the equipment.
D)keeping equipment on line longer that its manufacturers' predicted useful life.
Answer: C
Q2) "These are substances that destroy other materials by chemical reaction.When in contact with human tissues, these substances may cause burns and destroy tissue.Common examples of these substances are oven and toilet cleaners." This describes what type of hazardous substance?
A)corrosive
B)infectious
C)explosive
D)flammable
Answer: A
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Chapter 4: Safety and Secuiryt Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7379
Sample Questions
Q1) Fire safety at a hospitality property is:
A)best left to professional firefighters.
B)the responsibility of everyone at the property.
C)solely the responsibility of the maintenance department.
D)solely the responsibility of the property's top management.
Q2) Which of the following is not a fire detection device?
A)heat detector
B)sprinkler activation detector
C)smoke damper detector
D)smoke detector
Q3) Alarm-sounding devices that trigger when smoke particles either scatter or obscure light are called:
A)single-station smoke detectors.
B)ionization smoke detectors.
C)photoelectric smoke detectors.
D)smoke dampers.
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Chapter 5: Water and Wasterwater Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7380
Sample Questions
Q1) Water is "softened" by:
A)replacing hardness-causing minerals with sodium.
B)adding calcium and magnesium to the water.
C)heating it.
D)adding low levels of manganese and iron to the water.
Q2) Which of the following systems is generally the most expensive option for heating water?
A)oil
B)natural gas
C)steam
D)electric resistance
Q3) The device that submeters water used for cooling towers, irrigation, and swimming pools, so that this water can be deducted from the property's water disposal (sewer) bill, is known as a:
A)backflow preventer.
B)deduct meter.
C)water separator.
D)water trap.
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Chapter 6: Electrical Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7381
Sample Questions
Q1) Because electric utilities have been deregulated in the United States:
A)hotels must generate their own electricity.
B)each geographic region has been assigned a single electric utility company.
C)hotel managers must choose a utility company to supply their hotel's electricity.
D)power outages and power-reliability problems have become much less frequent.
Q2) Which of the following statements is a good rule for taking care of equipment that uses electricity?
A)You should store electrical equipment in damp or wet locations.
B)Overloading electrical equipment at least once during its use cycle helps the equipment operate at peak performance.
C)You should unplug electrical equipment by gripping the cord, not the plug.
D)Electrical equipment should be kept clean.
Q3) A measure of the electrical potential provided by an electric utility (often compared with water pressure in a water system) is termed:
A)voltage.
B)frequency.
C)amperes.
D)none of the above.
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Chapter 7: Heating, Ventilating, and Air Conditioning Systems
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8 Verified Questions
8 Flashcards
Source URL: https://quizplus.com/quiz/7382
Sample Questions
Q1) Convection heat loss reduces body temperature by way of:
A)transferring heat from the body toward colder surfaces.
B)transferring heat by moving cooler air over the body.
C)perspiration transforming into a vapor.
D)lowering humidity level.
Q2) The centralized HVAC system offering the greatest room temperature flexibility is the: A)two-pipe system.
B)three-pipe system.
C)four-pipe system.
D)universal system.
Q3) The concept known as thermal storage conserves energy by:
A)using stored ice and cold water for cooling during periods of high energy cost.
B)converting daytime heat and light to electricity through solar panels.
C)closing a section of a hotel and supplying conditioned air only to occupied areas.
D)shutting down the HVAC system during nighttime hours.
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Chapter 8: Lighting Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7383
Sample Questions
Q1) What are the drawbacks to natural light?
A)It can create a substantial heat gain within a building.
B)It is considered an inefficient light source.
C)It has poor color rendition.
D)All of the above.
Q2) Sarah is considering buying a luminaire with a visual comfort probability (VCP) rating of 90.What does this tell her about the luminaire?
A)Most people would not find this luminaire objectionable due to glare.
B)This luminaire provides a color rendition that is 90 percent "true."
C)This luminaire is guaranteed to last 9,000 hours before burning out.
D)This luminaire provides a color temperature in the "warm" range.
Q3) Illumination is typically measured in:
A)coefficients of illumination.
B)CCTs.
C)footcandles or lumens.
D)CRIs.
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Chapter 9: Laundry Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7384
Sample Questions
Q1) Top-transfer tunnel washers:
A)subject laundry to successive "baths" within the same cylinder.
B)drain the water from the laundry before moving it along to the next bath within the washer.
C)subject laundry to a centrifugal force within each bath in order to promote cleaning.
D)transfer both the water and the laundry to the next bath within the washer.
Q2) Which of the following statements about designing an on-premises laundry is true?
A)An on-premises laundry should be located as close to hotel guestrooms as possible.
B)An on-premises laundry should not be located in an area or room with an outside wall.
C)A cement floor with easily cleanable drains is ideal for an on-premises laundry.
D)All of the above.
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Chapter 10: Building Structure, Finishes, and Site
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7385
Sample Questions
Q1) Joints in concrete are used to:
A)reinforce the concrete.
B)control the location of cracks.
C)eliminate cracking, spalling, and scaling.
D)absorb longitudinal load stress.
Q2) An advantage of using universal parking spaces to comply with the ADA is that:
A)no "van accessible" signs are needed.
B)spaces can accommodate either vans or cars.
C)access aisles are not required.
D)a and b
Q3) Exterior walls should be inspected at least:
A)once every six months.
B)every other year.
C)every five years.
D)every ten years.
Q4) To "exercise" a valve is to:
A)thoroughly clean it.
B)fully open and close it.
C)carefully lubricate it.
D)replace it with a new one.
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Chapter 11: Lodging Planning and Design
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8 Verified Questions
8 Flashcards
Source URL: https://quizplus.com/quiz/7386
Sample Questions
Q1) What is a porte cochère?
A)It is the technical name for a main hotel entrance that meets ADA's accessibility requirements.
B)It is the French name for the back or employee entrance to a hotel.
C)It is a hotel patio or courtyard typically constructed with paving stones.
D)It is a canopy designed to protect guests from inclement weather and provide visual emphasis to a hotel's main entrance.
Q2) The double-loaded slab guestroom floor configuration features:
A)rooms on both sides of a central corridor.
B)rooms grouped around a central vertical core.
C)rooms off a corridor encircling a multi-story lobby space.
D)rooms off one side of a corridor.
Q3) The largest back-of-the-house area in most hotels and the one requiring the most design attention is:
A)administrative office group.
B)the maintenance department.
C)the kitchen and food production area.
D)receiving and storage.
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Chapter 12: Renovation and Capital Projects
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7387
Sample Questions
Q1) Why is it a good idea to hire design professionals for all but the very smallest renovation projects?
A)Designers know about the most current construction materials and technology.
B)Designers can provide the documents needed by local building officials.
C)Designers can make sure the renovation meets building code requirements.
D)All of the above.
Q2) Which of the following places the four phases of the design process in the proper order (from phase 1 to phase 4)?
A)construction documents, conceptual design, design development, schematic design
B)conceptual design, schematic design, design development, construction documents
C)design development, conceptual design, schematic design, construction documents
D)schematic design, conceptual design, construction documents, design development
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