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Facilities Planning and Design introduces students to the systematic process of developing, organizing, and optimizing physical spaces in various environments, such as manufacturing plants, warehouses, hospitals, and offices. The course covers key principles of layout planning, workflow analysis, location selection, and the integration of equipment and technology to enhance efficiency and safety. Emphasis is placed on understanding the interplay between operational requirements, human factors, and environmental considerations to create facilities that support organizational goals, reduce costs, and improve productivity. Students will engage in case studies and practical exercises to develop problem-solving skills in real-world facility design challenges.
Recommended Textbook
Hospitality Facilities Management and Design with Answer
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12 Chapters
116 Verified Questions
116 Flashcards
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Q1) Which of the following is a consideration when determining whether to repair or replace a piece of equipment?
A)the age of the equipment
B)the availability of parts
C)the effects of repair on equipment efficiency
D)all of the above
Answer: D
Q2) Which of the following expense items is not covered by replacement reserve funds?
A)FF&E
B)building expansion
C)building repair
D)emergency services
Answer: B
Q3) The major element of the utilities expenditure is:
A)fuel (gas, oil, propane).
B)electricity.
C)steam.
D)water and wastewater.
Answer: B
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Q1) Which of the following types of maintenance has an immediate revenue effect?
A)predictive maintenance
B)preventive maintenance
C)emergency or breakdown maintenance
D)routine maintenance
Answer: C
Q2) The largest portion of the maintenance department's POM expenditure is usually:
A)water and sewage charges.
B)wages and benefits.
C)operating supplies.
D)electrical and mechanical equipment.
Answer: B
Q3) A room data card typically includes all of the following components except:
A)a detailed outline of the process to follow for requisitioning any new room furniture, fixtures, or equipment.
B)space for scheduling and verifying the preventive maintenance dates for the room.
C)information about the major HVAC and electrical services in a room.
D)some equipment warranty information.
Answer: A
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Q1) Why would a hospitality facility owner seek ISO 14000 certification?
A)It is required by law in most countries.
B)It is an international standard of environmental achievement that many customers look for.
C)The hospitality industry requires it.
D)Without it, environmentalists would likely create negative publicity by picketing the facility.
Answer: B
Q2) Which of the following statements about reuse and the hospitality industry is false?
A)Reuse has been practiced in the hospitality industry only in the past few years.
B)Beer kegs and beverage containers holding syrup concentrate are typical reuse items in the hospitality industry.
C)Hotels often sell old furniture and equipment to liquidators for reuse.
D)Hotels donating used linens to homeless shelters is an example of reuse within the industry.
Answer: A
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Q1) Alarm-sounding devices that trigger when smoke particles either scatter or obscure light are called:
A)single-station smoke detectors.
B)ionization smoke detectors.
C)photoelectric smoke detectors.
D)smoke dampers.
Q2) Which of the following statements about electronic lock systems is false?
A)The central computer for an electronic locking system maintains records of keys issued.
B)Locks are essentially "rotated" automatically for each new room occupant.
C)The keys used in electronic locks cost much more than the keys used for mechanical locks.
D)Electronic locks have greatly improved guestroom security.
Q3) Key to the success of a risk management program is:
A)a computerized safety management system (CSMS).
B)a centralized fire control system.
C)a dedicated, in-house safety and security department.
D)support and involvement of top management.
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Q1) How do heat pump water heaters work?
A)They burn a fuel and transfer the heat that is generated to the water being heated.
B)They extract heat from the air within a space, the outside air, or a water source.
C)They run steam through a coil that transfers the heat from the steam to the water.
D)They compress the water until the water reaches the desired temperature.
Q2) Which of the following systems is generally the most expensive option for heating water?
A)oil
B)natural gas
C)steam
D)electric resistance
Q3) Water is "softened" by:
A)replacing hardness-causing minerals with sodium.
B)adding calcium and magnesium to the water.
C)heating it.
D)adding low levels of manganese and iron to the water.
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Q1) Which of the following provides a much higher level of protection than a standard circuit breaker?
A)fuse
B)line interrupter
C)ground fault circuit interrupter
D)time-delay relay
Q2) Which of the following is a source of electrical power supply problems for hotels?
A)natural phenomena, such as lightning
B)normal utility maintenance operations
C)faulty electrical systems in neighboring businesses
D)all of the above
Q3) Because electric utilities have been deregulated in the United States:
A)hotels must generate their own electricity.
B)each geographic region has been assigned a single electric utility company.
C)hotel managers must choose a utility company to supply their hotel's electricity.
D)power outages and power-reliability problems have become much less frequent.
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Q1) What is normally called "the temperature" of a guestroom is known in the HVAC industry as:
A)the wet bulb temperature.
B)the dew point temperature.
C)the adiabatic temperature.
D)the dry bulb temperature.
Q2) The centralized HVAC system offering the greatest room temperature flexibility is the:
A)two-pipe system.
B)three-pipe system.
C)four-pipe system.
D)universal system.
Q3) Water is cooled in a cooling tower by a process of:
A)condensation.
B)evaporation.
C)compression.
D)osmosis.
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Q1) What are the drawbacks to natural light?
A)It can create a substantial heat gain within a building.
B)It is considered an inefficient light source.
C)It has poor color rendition.
D)All of the above.
Q2) A light source's ability to provide a perceived color similar to that which results from sunlight is known as the source's:
A)illumination.
B)color code.
C)lumen.
D)color rendition.
Q3) What is the most common type of electric discharge lamp?
A)mercury vapor
B)fluorescent
C)metal halide
D)high-pressure sodium
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Q1) What is the most common and costly mistake institutional laundries make when drying laundry?
A)applying too much heat at the end of the drying cycle
B)taking too long to load or unload the dryers
C)underloading the dryers
D)allowing laundry to dry too long
Q2) Usually, the most economical heat source for a dryer is:
A)gas.
B)electricity.
C)steam.
D)coal.
Q3) What happens to no-iron fabrics that are subjected to "thermal shock" in a washing machine?
A)The colors of the no-iron fabrics "bleed" into the wash water.
B)The no-iron fabrics become wrinkled.
C)The no-iron fabrics lose their elastic strength and tear more easily.
D)The edges of the no-iron fabrics become more susceptible to fraying.
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Sample Questions
Q1) An advantage of using universal parking spaces to comply with the ADA is that:
A)no "van accessible" signs are needed.
B)spaces can accommodate either vans or cars.
C)access aisles are not required.
D)a and b
Q2) To "exercise" a valve is to:
A)thoroughly clean it.
B)fully open and close it.
C)carefully lubricate it.
D)replace it with a new one.
Q3) Joints in concrete are used to:
A)reinforce the concrete.
B)control the location of cracks.
C)eliminate cracking, spalling, and scaling.
D)absorb longitudinal load stress.
Q4) Exterior walls should be inspected at least:
A)once every six months.
B)every other year.
C)every five years.
D)every ten years.

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Q1) The process for developing a new hotel typically takes approximately:
A)six to twelve months.
B)one to two years.
C)three to four years.
D)five to seven years.
Q2) The first design phase of a hotel construction project is called:
A)schematic design.
B)feasibility assessment.
C)engineering design.
D)conceptual design.
Q3) The largest back-of-the-house area in most hotels and the one requiring the most design attention is:
A)administrative office group.
B)the maintenance department.
C)the kitchen and food production area.
D)receiving and storage.
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Q1) Which of the following estimating methods is the most accurate?
A)unit-price estimate
B)systems estimate
C)order-of-magnitude estimate
D)occupancy-based estimate
Q2) Why is it a good idea to hire design professionals for all but the very smallest renovation projects?
A)Designers know about the most current construction materials and technology.
B)Designers can provide the documents needed by local building officials.
C)Designers can make sure the renovation meets building code requirements.
D)All of the above.
Q3) Equipment or materials that are functionally, operationally, and aesthetically equivalent to higher-priced items made by different manufacturers are called:
A)copy-cat goods.
B)proxies.
C)makeshift goods.
D)knock-offs.
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