Export Management Test Questions
Course Introduction
Export Management is a comprehensive course designed to equip students with the knowledge and skills needed to successfully manage and facilitate international trade activities. The course covers essential topics such as export documentation, regulations, logistics, market entry strategies, payment mechanisms, risk management, and the role of government agencies in export promotion. Students will learn how to identify potential markets, comply with international standards, develop export strategies, and navigate the complexities of global supply chains. Through practical case studies and real-world examples, the course prepares students to handle the challenges of exporting goods and services, enabling them to contribute effectively to businesses seeking to expand their global footprint.
Recommended Textbook
International Marketing 15th Edition by Philip; Gilly
Available Study Resources on Quizplus 19 Chapters
1837 Verified Questions
1837 Flashcards
Source URL: https://quizplus.com/study-set/2468
Page 2
Chapter 1: The Scope and Challenge of International Marketing
Available Study Resources on Quizplus for this Chatper
109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/49023
Sample Questions
Q1) List the domestic environment uncontrollables that influence an international marketer.
Answer: The aspects of the domestic environment uncontrollables include home-country elements that can have a direct effect on the success of a foreign venture: political and legal forces, economic climate, and competition.
Q2) Which of the following is NOT one of the stages of international marketing involvement?
A) Indirect Foreign Marketing
B) Infrequent Foreign Marketing
C) Regular Foreign Marketing
D) International Marketing
E) Global Marketing
Answer: A
Q3) Political and legal issues a company may face abroad are mitigated by the "alien status" of the company.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Dynamic Environment of International Trade
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/49022
Sample Questions
Q1) The reserves account is a record of direct investment, portfolio investment, and short-term capital movements to and from countries.
A)True
B)False
Answer: False
Q2) The World Bank estimates that five countries whose share of world trade is barely one-third that of the European Union will, by 2020, have a 50 percent higher share than that of the European Union. Which of the following is NOT one of those five countries?
A) Brazil
B) China
C) India
D) Indonesia
E) Rhodesia
Answer: E
Q3) In general, tariffs decrease inflationary pressures.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: History and Geography: The Foundations of Culture
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/49021
Sample Questions
Q1) Which of the following agreed to a total ban on the export of hazardous wastes by developed nations?
A) The United Nations
B) The Basel Convention
C) NAFTA
D) The European Union
E) The Soviet Bloc
Answer: B
Q2) Petroleum's versatility ensures that petroleum-related products still dominate energy usage.
A)True
B)False
Answer: True
Q3) The main focus of sustainable development is caring for the environment.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Cultural Dynamics in Assessing Global Markets
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/49020
Sample Questions
Q1) The Power Distance dimension of culture identified by Geert Hofstede has proven the most useful of the four dimensions.
A)True
B)False
Q2) According to Philip Parker, there are strong correlations between latitude and the per capita GDP of countries.
A)True
B)False
Q3) According to a book written by Richard Nisbett, The Geography of Thought, Asians tend to:
A) prefer home cooking to fast food.
B) see the whole picture and can report details about background and foreground.
C) focus on small details in the foreground but cannot often see the "big picture."
D) see the world (surprisingly) in a similar way to everyone else.
E) see only what they want to see as they are very biased on their outlook on life.
Q4) Briefly discuss the relevance of the concept of linguistic distance.
Q5) Discuss the illusion of similarities facing the international marketer.
To view all questions and flashcards with answers, click on the resource link above.
Page 6
Chapter 5: Culture, Management Style, and Business Systems
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49019
Sample Questions
Q1) Simon Peters is very conscious of his behavior as he greets prospective Japanese clients at a local Tokyo restaurant. Though he invites all of the guests to drink sake from lacquered trays, he abstains because of a severe stomach ulcer. He perceives his abstention to be permissible in Japanese society because drinking sake would be considered to be a cultural _____ for foreign guests.
A) imperative
B) elective
C) exclusive
D) non-tradition
E) standard
Q2) Voluntarily offered payment by someone seeking unlawful advantage is called:
A) extortion.
B) subornation.
C) lubrication.
D) agent's fees.
E) bribery.
Q3) Describe the variations on bribery.
Q4) The majority of business customs fit into the cultural elective category.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: The Political Environment: A Critical Concern
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/49018
Sample Questions
Q1) The phrase "Buy American" would most closely be associated with which of the following?
A) Socialism
B) Jingoism
C) Nationalism
D) Mercantilism
E) Polarism
Q2) Which of the following is NOT true of nationalism?
A) Economic nationalism has as one of its central aims the preservation of national economic autonomy.
B) A call to "buy our country's products only" is one form of manifestation of national feelings.
C) Nationalist feelings may lead to control over foreign investment.
D) The more a country's domestic economy declines, the more nationalistic it becomes.
E) Nationalistic feelings are not prevalent in economically prosperous countries.
Q3) Today, many countries have domestication as a condition for investment.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
8
Chapter 7: The International Legal Environment: Playing by the Rules
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49017
Sample Questions
Q1) The form of law found in Germany, France, and Japan is called civil or code law.
A)True
B)False
Q2) Will leaving the country make an American businessman immune to U.S. laws?
Q3) Briefly describe the legal process of determining whether a representation is false or misleading.
Q4) _____ buy and register descriptive nouns, geographic names, names of ethnic groups and pharmaceutical substances, and other similar descriptors and hold them until they can be sold at an inflated price.
A) Patent trolls
B) Server farms
C) Domain name registries
D) Cybersquatters
E) Universal resource locators
Q5) List the major international conventions designed for mutual recognition and protection of intellectual property rights.
Q6) Identify the two types of licenses required for export.
Page 9
Q7) What are bases of international legal disputes? Describe the situations and the authority that addresses the issues.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Developing a Global Vision Through Marketing Research
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49016
Sample Questions
Q1) The marketing research process should begin with determining the sources of information to fulfill the research objectives.
A)True
B)False
Q2) Which of the following countries has hierarchical, relationship-based corporate culture?
A) America
B) France
C) South Korea
D) Switzerland
E) Australia
Q3) In foreign markets it is best to accept the information at face value because verifying information in foreign markets is extremely difficult.
A)True
B)False
Q4) Explain the parallel translation method.
Q5) List the six steps in a research process.
Q6) Write a short note on the expert opinion method of demand forecasting.
Q7) Write a short note on quantitative research.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Economic Development and the Americas
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49015
Sample Questions
Q1) Which of the following countries is a member of the free trade agreement DR-CAFTA?
A) Bahrain
B) Bhutan
C) Morocco
D) Costa Rica
E) Oman
Q2) Considering the United Nations' stages of economic development presented in the text for classifying countries with respect to levels of industrialization, if a country is an industrially developing country just entering world trade with relatively low per capita income, the country is in which of the following groups?
A) PDCs (parallel-developed countries)
B) LLDCs (least-developed countries)
C) LDCs (less-developed countries)
D) NICs (newly industrialized countries)
E) MDCs (more-developed countries)
Q3) Write a short note on newly industrialized countries.
Q4) Explain the impact of Internet on the economic development.
Q5) What are the various factors that promote the economic growth of NICs?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Europe, Africa, and the Middle East
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49014
Sample Questions
Q1) and established procedures for expansion to Central and Eastern Europe?
A) Versailles Treaty
B) London Treaty
C) Amsterdam Treaty
D) Monaco Treaty
E) Paris Treaty
Q2) Warren wants to market his products in the three largest European Union countries. He would market his products in:
A) Germany, France, and the United Kingdom
B) France, Spain, and Italy
C) United Kingdom, Ireland, and Italy
D) Sweden, Norway, and Finland
E) Spain, Austria, and Germany
Q3) At the most general level, the _____ represents the most important and comprehensive trade agreement in history.
A) NAFTA
B) Amsterdam Treaty
C) MERCOSUR
D) WTO
E) ASEAN
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: The Asia Pacific Region
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/49013
Sample Questions
Q1) Political explanations of Japan's crisis during the 1990s identified two villains. One of them was the powerful Japanese bureaucracy. Which of the following is the other one?
A) Japan's trade policies with the U.S.
B) Japan's refusal to join Asian trade blocs
C) The powerful influence of the royalty in political issues
D) The long entrenched Liberal Democratic Political Party
E) The splintering of most of Japan's right-wing political parties
Q2) According to the text, which of the following is perhaps the best way to stimulate economic development and growth from within developing countries?
A) Improving literacy rates
B) Stabilizing the currency exchange rates
C) Providing free medical services to poor people
D) Reducing inflation levels
E) Encouraging entrepreneurial activities
Q3) Who are the Asian Tigers?
Q4) China is now the biggest market for personal computers.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
13
Chapter 12: Global Marketing Management: Planning and Organization
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/49012
Sample Questions
Q1) The third phase of the international planning process is to develop the marketing plan. In this phase budgets and action programs are devised.
A)True
B)False
Q2) Competition and the ease of global communications are forcing managers around the world to ____.
A) expand global advertising
B) respond quickly to competitive threats
C) make greater commitments to global marketing
D) increase customer access to their companies
E) extend product and service warranty periods
Q3) One of the differences between consortia and joint ventures is that consortia typically:
A) makes more money than a JV.
B) operates in a country or market in which none of the participants is currently active.
C) operates in only one market at a time.
D) are associated with academic partners.
E) operates in low visibility markets.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Products and Services for Consumers
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/49011
Sample Questions
Q1) Most of the new ideas associated with the Internet are being produced in Europe because of the number of Internet users on the continent.
A)True
B)False
Q2) In general, the rate of diffusion can be postulated as negatively related to ____.
A) relative advantage
B) compatibility
C) trialability
D) complexity
E) observability
Q3) Increasingly complementary products must be considered in the marketing of a variety of high-tech products.
A)True
B)False
Q4) One of the core components in the product component model is the product platform.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 15
Chapter 14: Products and Services for Businesses
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49010
Sample Questions
Q1) "Making deals in pounds isn't easy when you're negotiating with someone who speaks in grams" is why many American firms are:
A) championing an international weight-loss program.
B) only doing business in Great Britain.
C) converting measures to the metric system.
D) simulating rather than estimating production standards.
E) offering to change customers' calculations into standards acceptable to American manufacturers.
Q2) Cathy wants to provide accounting and financial services to her clients as they expand into international markets. Cathy can expect to face most of the same _____ merchandise traders.
A) barriers confronting
B) receptiveness experienced by
C) support from local governments promised to D) alternative distribution channels utilized by
E) outsourcing objections by
Q3) Three factors seem to affect the demand in international industrial markets differently than in consumer markets. What are these factors?
Q4) Describe the most advanced stage of Rostow's economic development model.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: International Marketing Channels
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49009
Sample Questions
Q1) The number of small retail stores is increasing in Japan.
A)True
B)False
Q2) One of the reasons that channels of distribution often pose longevity problems is that ____.
A) most middlemen do not maintain sufficient inventory to serve customers
B) some middlemen lack product knowledge resulting in low sales volume
C) most middlemen have little loyalty to their vendors
D) most middlemen tend to slow down distribution to extract higher commissions
E) most middlemen do not have sufficient knowledge of the target market
Q3) A(n) _____ is a sales corporation set up in a foreign country or U.S. possession that can obtain a corporate tax exemption on a portion of the earnings generated by the sale or lease of export property.
A) Webb-Pomerene export association
B) trading company
C) export management company
D) export agency
E) foreign sales corporation
Q4) Discuss the export trading company act (ETC) and its effects on businesses in the U.S.
Page 17
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Integrated Marketing Communications and International Advertising
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49008
Sample Questions
Q1) A market offering is a bundle of satisfactions that the buyer receives.
A)True
B)False
Q2) According to the text, billboards are especially useful in countries:
A) with high income levels.
B) where the laws governing the Internet are very complicated.
C) with high illiteracy rates.
D) where maximum households are below the poverty line.
E) where people prefer buying in small quantities.
Q3) Describe the essential elements of a communication process.
Q4) Once a message, in the international communications process, has been decoded, it goes to the _____ stage.
A) feedback
B) receiver
C) message channel selection
D) encoding
E) identifying the message source
Q5) The encoding step causes problems even with a "proper" message. Explain with an example.
Q6) Explain the significance of social media as a marketing tool. Page 18
To view all questions and flashcards with answers, click on the resource link above.
Page 19
Chapter 17: Personal Selling and Sales Management
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/49007
Sample Questions
Q1) Describe how incentives are viewed in Japan.
Q2) The most direct tie to the customer is the:
A) product.
B) manager of the company.
C) salesperson.
D) advertising specialist.
E) public relations specialist.
Q3) American salespersons are mostly distributed as a few high performers and mostly middle-level performers, but almost no low performers.
A)True
B)False
Q4) Selling in relationship-oriented countries will require the most complete local knowledge possessed only by natives.
A)True
B)False
Q5) Describe TCN. What is the significance of the growth of TCNs?
Q6) Describe virtual expatriates.
Q7) How important is a second language for a manager?
Q8) Why do companies favor third-country nationals for overseas assignments?
To view all questions and flashcards with answers, click on the resource link above. Page 20
Chapter 18: Pricing for International Markets
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49006
Sample Questions
Q1) The possibility of a _____ market occurs whenever price differences are greater than the cost of transportation between two markets.
A) black-listed
B) direct
C) circular
D) co-mingled
E) parallel
Q2) A reasonable price for goods in the home market may more than double in the foreign market. How do channel length and transportation costs contribute to the price increase?
Q3) What is the best way to describe the relationship of international currencies to one another?
A) All currencies are related to the dollar for contractual purposes.
B) There is a stable standard in the world against which all other currencies are pegged.
C) All major currencies are free floating relative to one another.
D) The UN mandates currency valuation.
E) The World Bank mandates currency valuation.
Q4) Discuss the concept of a bill of exchange.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 19: Negotiating With International Customers, Partners,
and Regulators
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/49005
Sample Questions
Q1) On almost every dimension of negotiation style considered, Americans tend to be on or near the end of the scale.
A)True
B)False
Q2) Which of the following forms the basis of commercial interactions in countries such as China, Spain, Mexico, and the Philippines?
A) Objectivity
B) Focus on bottom line
C) International cooperation
D) Corporate social responsibility
E) Long-term reciprocity
Q3) Explain the importance of follow-up communications and procedures in international business negotiations.
Q4) What is the significance of team-work in international business negotiations in the American context?
Q5) What are the seven aspects of the negotiation setting that must be manipulated ahead of time if possible?
Page 22
Q6) What are the criteria for selecting international business negotiators?
To view all questions and flashcards with answers, click on the resource link above.