Ethics in Management Exam Review
Course Introduction
Ethics in Management explores the foundational principles and frameworks guiding ethical decision-making within organizations. The course examines the role of managers in fostering ethical cultures, navigating moral dilemmas, and balancing stakeholder interests. Students analyze real-world scenarios and case studies to understand how ethical standards impact leadership, corporate governance, and corporate social responsibility. Emphasis is placed on developing personal ethical awareness and the ability to implement ethical practices in various management contexts.
Recommended Textbook
Business Ethics Ethical Decision Making and Cases 9th Edition by O. C. Ferrell
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10 Chapters
440 Verified Questions
440 Flashcards
Source URL: https://quizplus.com/study-set/1115 Page 2
Chapter 1: The Importance of Business Ethics
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/21922
Sample Questions
Q1) Investors are concerned about business ethics because they know that misconduct can
A) foster stability.
B) improve employee commitment.
C) improve customer loyalty.
D) lower stock value and prices.
E) complicate business financial reporting.
Answer: D
Q2) The six principles of the Defense Industry Initiative on Business Ethics and Conduct became the foundation for
A) Better Business Bureau ethical guidelines.
B) the Federal Sentencing Guidelines for Organizations.
C) the Ethical Trading Initiative.
D) the Federal Trade Commission compliance requirements.
E) the Sarbanes-Oxley Act.
Answer: B
Q3) Why is it important that businesspeople study business ethics?
Answer: Pages 8-11
Q4) Discuss the current state of business ethics in the twenty-first century.
Answer: Pages 14-16
Page 3
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Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/21923
Sample Questions
Q1) Accountability, oversight, and control all fall under the definition and implementation of corporate
A) profit.
B) loyalty.
C) care.
D) governance.
E) diligence.
Answer: D
Q2) _____ argued that, although profits are required for business, profit is not the primary purpose of business.
A) Adam Smith
B) Theodore Levitt
C) Norman Bowie
D) Herman Miller
E) Milton Friedman
Answer: B
Q3) Discuss the difference between primary and secondary stakeholders in the stakeholder interaction model and give examples for each type.
Answer: Pages 33-34
Page 4
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Chapter 3: Emerging Business Ethics Issues
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21924
Sample Questions
Q1) An ethical issue is a problem, situation, or opportunity
A) that has no correct answer.
B) that harms the environment.
C) requiring society as a whole to choose among several actions that must be evaluated as right or wrong.
D) requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical.
E) requiring an individual, group, or organization to choose between harming consumers or the environment and earning more profits.
Answer: D
Q2) The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people
A) who are under the age of 18.
B) who are between 16 and 20.
C) who are between 49-69.
D) who are past retirement age.
E) who are younger than 18 and older than 49.
Answer: C
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Chapter 4: The Institutionalization of Business Ethics
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) _____ law not only prohibits specific actions in business such as fraud, theft, or securities trading violations, but also imposes fines or imprisonment as punishment for breaking the law.
A) Civil
B) Criminal
C) Competitive
D) Administrative
E) Regulatory
Q2) _____ tie(s) an organization's product(s) directly to a social concern through a marketing program.
A) Voluntary contributions
B) Cause-related marketing
C) Strategic philanthropy
D) Corporate giving
E) Employee benefits
Q3) Society often expects a lot from business. Do you think that it is possible to balance profit and other business objectives with the goals and desires of society? Why or why not?
Q4) Why do you think the costs of compliance with Sarbanes Oxley go down over time?
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Chapter 5: Ethical Decision Making and Ethical Leadership
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Sherry's leadership style often creates a negative working climate because of the high standards she sets. Sherry is most likely a(n) _____ leader.
A) autocratic
B) democratic
C) pacesetting
D) empathetic
E) coercive
Q2) Following the ethical directives of a superior relates to
A) an internal locus of control.
B) obedience to authority.
C) moral intensity.
D) gender.
E) ethical issue intensity.
Q3) External and internal rewards relate to which part of the ethical decision-making framework?
A) Individual factors
B) Significant others
C) Cognitive moral development
D) Obedience to authority
E) Opportunity
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Chapter 6: Individual Factors: Moral Philosophies and Values
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Through time an act can come to be viewed as unethical under which of the following philosophies and perspectives?
A) The relativist perspective
B) Teleology
C) Deontology
D) Egoism
E) Rule deontology
Q2) Explain how the levels of Kohlberg's model of cognitive moral development may influence a person's perception of and response to an ethical issue.
Q3) _____ justice is based on the evaluation of outcomes or results of the business relationship.
A) Procedural
B) Interactional
C) Distributive
D) Ethical
E) Egotistical
Q4) Compare and contrast the two moral philosophies: teleology and deontology. Discuss the bases each philosophy type uses to evaluate the morality of a particular activity.
Page 8
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Chapter 7: Organizational Factors: the Role of Ethical
Culture and Relationships
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Expert power usually stems from
A) a superior's credibility with his or her subordinates.
B) the belief that a certain person has the right to exert influence and that certain others have an obligation to accept it.
C) a person's ability to influence the behavior of others by offering them something desirable.
D) a person's ability to penalize the actions or behavior of another.
E) a person's perceptions that his or her goals or objectives are similar to another's.
Q2) Individuals, often from the same department, who band together for purposes that may or may not be relevant to the organization are called
A) quality circles.
B) informal groups.
C) teams.
D) work groups.
E) committees.
Q3) Describe the different kinds of power. Are some types of power more likely to result in ethical behavior than others?
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Page 9
Chapter 8: Developing an Effective Ethics Program
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) To ensure that an ethics program addresses the needs of the average employee, it should include all of the following except
A) feedback from employees across the firm.
B) a question-and-answer section.
C) additional resources for guidance.
D) lengthy legal documents.
E) checklists, illustrations, and cartoons where appropriate.
Q2) What are the major features of a successful ethics training program and communication systems? Think of an example of a company with strong employee ethics training.
Q3) _____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.
A) Mission statements
B) Codes of conduct
C) Policies on confidentiality
D) Environmental policies
E) The Federal Sentencing Guidelines for Organizations
Q4) How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?
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Chapter 9: Managing and Controlling Ethics Programs
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Explain the benefits and risks of ethics auditing.
Q2) Which of the following is a statement that attests that the financial statements made in an audit are fairly stated, without limitations?
A) Adverse opinion
B) Qualified opinion
C) Unqualified opinion
D) Favorable opinion
E) Disclaimer of opinion
Q3) When The Gap posts the results of its ethics audit on its web site, it is engaged in which of the following steps of the ethics auditing process?
A) Submit the results to the U.S. Sentencing Commission
B) Define the scope of the audit
C) Collect and analyze relevant information
D) Verify the results
E) Report the results
Q4) What is the Global Reporting Initiative? What is its goal? Why has it grown in importance?
Q5) How can companies secure stakeholder input during an ethics audit? Why is it important to do so?
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Chapter 10: Globalization of Ethical Decision Making
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) What is a major role of the International Monetary Fund (IMF)?
A) It determines the credit ratings of countries.
B) It is the lender of last resort for individuals who cannot secure other types of loans.
C) It functions as a collection agent for global banks.
D) It makes short-term loans to member countries that have deficits and provides foreign currencies for its members.
E) It provides mortgage loans to international home buyers.
Q2) The growth of the Internet and differing security laws between countries has led to an increase in concern for the human right of A) religion.
B) a secure job.
C) healthcare.
D) privacy.
E) freedom of speech.
Q3) How can differences in two countries' cultures create ethical issues in business?
Q4) Why are many international business ethics issues different from domestic ethical issues?
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