Ethics and Professionalism in Human Services
Review Questions
Course Introduction
This course explores the foundational principles of ethics and professionalism as they pertain to the human services field. Students will examine ethical theories, standards of professional conduct, and the key values guiding practitioners in diverse settings. Through the analysis of real-world case studies and practical scenarios, the course highlights common ethical dilemmas faced by human services professionals, emphasizing critical thinking, self-reflection, and decision-making skills. The importance of maintaining client confidentiality, cultural competence, boundaries, and accountability are emphasized, preparing students to navigate complex ethical situations and uphold high standards of practice within the community.
Recommended Textbook
An Introduction to Human Services 7th Edition by Marianne R. Woodside
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9 Chapters
199 Verified Questions
199 Flashcards
Source URL: https://quizplus.com/study-set/2125
2
Chapter 1: An Introduction to Human Services
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19 Verified Questions
19 Flashcards
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Sample Questions
Q1) In the last half of this century,human services have developed in response to which of the following problems?
A) stress in today's world
B) today's music as an indication of our acceptance of violence
C) more children now attending private schools
D) the growth of our dependence on the internet
Answer: A
Q2) Continuing education includes
A) seeking advanced degrees, belonging to professional organizations, and attending in-service training.
B) using ethical standards, providing effective services, and using resources effectively.
C) establishing relationships with other professionals, linking clients to other service, helping clients meet their goals.
D) helping clients return to school, training clients for employment, and helping clients learn about themselves and their environment.
Answer: A
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3
Chapter 2: A History of Helping
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Significant developments in the early 1900s,a period known as the sociological era,included all EXCEPT
A) new treatment modalities for the mentally ill
B) a re-examination of the causes of poverty
C) the development of the profession of social work
D) the professionalization of human services
Answer: A
Q2) Relief for the poor was the responsibility of which provider during the Middle Ages?
A) the church
B) feudal lords
C) the government
D) institutions
Answer: A
Q3) All of the following are features of the Elizabethan Poor Law EXCEPT
A) a classification system for dependents according to their ability to work
B) compulsory taxation to raise funds to help
C) inhumane treatment for those in institutions
D) responsibility for "have nots" was first with the family
Answer: C
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Page 4
Chapter 3: Human Services Today
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Technology is changing human services in ONE of the following ways:
A) modern investment in equipment
B) client services are provided using technology
C) slowing the rate of change
D) creative use of technology to serve professionals and clients
Answer: D
Q2) Among the trends in human services are
A) aging, diversity, terrorism, and partisanship
B) aging, terrorism, new roles, and violence
C) diversity, homeland security, and terrorism
D) conservatism, media violence, political activism, and diversity
Answer: A
Q3) Using the concept of continuum of care refers to
A) how to treat those clients in foster care.
B) the assessment phase of service delivery.
C) the level of professional training.
D) the level and intensity of care.
Answer: D
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Chapter 4: Models of Human Service Delivery
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Public health and human services have in common:
A) treating individuals, families, and larger populations
B) helping clients find the right services
C) problem solving in the here and now
D) hoping to help clients with day to day problems
Q2) The study of the effects of drugs on mental health is A) psychopharmacology.
B) psychotropics.
C) psychoanalysis.
D) psychiatry.
Q3) Mental disorders are organically-based diseases or illnesses that impair functioning is an assumption of A) the human service model.
B) psychoanalysis.
C) medical model.
D) social diagnosis.
Q4) List the characteristics or themes of the human service model.
Q5) Discuss the contributions of the public health service since the late 1700s.
Q6) Compare and contrast the three service delivery models by examining a view of the problem,the recipient of services,the worker,the goals,and the treatment.
Page 6
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Chapter 5: The Client
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) Barriers to seeking help include all but ONE of the following:
A) psychological costs
B) physical costs
C) lack of money
D) lack of transportation
Q2) To understand individuals as client,(e.g.a homeless person)the human service worker needs to ask
A) Who do I know in this client group?
B) What is the stereotype of this group?
C) How does prevention affect this group?
D) How does this group experience a crisis?
Q3) Developmental stages can be characterized by each of the following EXCEPT:
A) individuals engage in certain tasks or activities at different points in their lives
B) each stage is predictable
C) many healthy individuals are able to skip stages
D) many individuals experience sever developmental crises
Q4) Who was Abraham Maslow? Describe his major contribution to the field of psychology
Q5) Identify and explain each developmental stage in Erikson's Eight Stages of Man.
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Chapter 6: The Human Service Professional
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23 Verified Questions
23 Flashcards
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Sample Questions
Q1) The roles of mobilizer,networker,and planner are part of the responsibilities of
A) administrative work.
B) community work.
C) direct service.
D) the generalist.
Q2) This term is used to describe helpers who are of similar age and/or experience to the client.
A) volunteer
B) paraprofessional
C) peer
D) associate professional
Q3) A typical job responsibility for the human service professional is all but ONE of the following:
A) determining eligibility
B) monitoring progress
C) leading groups
D) researching community needs
Q4) Name and explain the most commonly held values in human services. Why is each important to the process of helping?
PG.165
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Chapter 7: The Helping Process
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24 Verified Questions
24 Flashcards
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Sample Questions
Q1) Encouraging responsibility and promoting self-help are
A) the focus of questioning.
B) supported by the office setting.
C) the result of listening.
D) the goals of the helping process.
Q2) Attending behavior includes the following nonverbal components EXCEPT:
A) attentive body language
B) eye contact
C) verbal tracking
D) vocal qualities
Q3) Resolution-focused brief therapy includes ALL but one of the following stages
A) building a relationship
B) identifying client weaknesses
C) establishing goals
D) formulating plans to reach goals
Q4) Defining crisis for an individual depends on several factors including
A) how hazardous or threatening the event is.
B) past experiences with crises.
C) the individual's interpretation of the event.
D) personality traits.
Page 9
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Chapter 8: Working Within a System
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) Community mapping
A) allows clients to find the organization
B) helps plan parking
C) helps clients advocate for one another
D) helps agencies support the community
Q2) How can helpers develop professionally?
Q3) Knowledge about funding helps human service professionals understand ALL but one of the following:
A) the content in which human services are delivered
B) how job responsibilities relate to mission and goals
C) how mission relates to jobs
D) how planning and service delivery relates to funding
Q4) Turf issues cause difficulties in collaboration by
A) asking agencies to alter their mission and goals
B) asking agencies to share the same space
C) asking agencies to spend hours of time planning
D) asking agencies to combine governing bodies
Q5) Explain the four-step referral process providing guidelines for linking a client with another service.
Q6) Describe the problems associated with paperwork.
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Chapter 9: Professional Concerns
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16 Verified Questions
16 Flashcards
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Sample Questions
Q1) Identify some of the professional values emphasized in human service education and training.
Q2) Which of the following intervenes and overrides professional codes of ethics only when necessary to protect public health,safety,and welfare?
A) law
B) supervisor
C) client
D) philosophy
Q3) Which are two necessary components of moral reasoning?
A) relative thinking and an orientation to moral principle
B) correctional thinking and an orientation to moral principle
C) professional thinking and an orientation to moral principle
D) rational thinking and an orientation to moral principle
Q4) Explain the steps involved in the ethical decision-making model.
Q5) A code of ethics includes all but A) the goals of the profession
B) guidance for professional behavior
C) contributions to a professional identity
D) instructions for all ethical dilemmas
Q6) Explain the importance of informed consent.
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