Ethical Issues in Management
Exam Materials
Course Introduction
This course examines the ethical challenges and dilemmas that managers face in contemporary organizations. It focuses on the development of ethical reasoning skills and the application of moral principles to business decision-making. Topics include corporate social responsibility, stakeholder management, ethical leadership, organizational culture, whistleblowing, and the reconciliation of profitability with ethical conduct. Through case studies and real-world scenarios, students learn how to identify ethical issues, evaluate alternative courses of action, and implement responsible solutions in a managerial context.
Recommended Textbook
Business Ethics A Textbook with Cases 8th Edition by William H. Shaw
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11 Chapters
554 Verified Questions
554 Flashcards
Source URL: https://quizplus.com/study-set/1961
Page 2
Chapter 1: The Nature of Morality
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/39043
Sample Questions
Q1) Moral standards concern behavior that can be of serious consequence to human welfare.
A)True
B)False
Answer: True
Q2) Our relationship with the law is best described by which of the following?
A) To a significant extent, law codifies a society's customs, norms, and moral values.
B) The law is a completely adequate guide to the moral standards that we should follow.
C) The law makes all immoral conduct illegal.
D) Violating the law is always immoral.
Answer: A
Q3) One of the major characteristics of an organization is the shared acceptance of organizational rules by its members.
A)True
B)False
Answer: True
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Chapter 2: Normative Theories of Ethics
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) For those who are trying to make moral decisions,
A) it is impossible to make progress on controversial ethical issues unless everyone shares the same moral theory.
B) endorsing a moral principle doesn't require you to apply it in all similar situations.
C) moral judgments don't have to be related to some general moral principles. D) in a moral discussion, clarifying the facts and spelling out the principles to which people are appealing can help us to reach a solution.
Answer: D
Q2) According to W. D. Ross's theory
A) a prima facie obligation is absolute and can never be overridden.
B) what we should do in any specific set of circumstances will always be self-evident.
C) it would be wrong to lie to a murderer even to save the life of a friend.
D) we have various moral duties that can't be reduced to a single, overarching obligation.
Answer: D
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4
Chapter 3: Justice and Economic Distribution
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) In association with labor and capital, Mill had contrasting views of A) freedom of speech.
B) farmers' markets profit.
C) welfare.
D) profit sharing.
Answer: D
Q2) According to John Rawls, people in "the original position" choose the principles of justice on the basis of A) social utility.
B) their religion.
C) self-interest.
D) their intuitive knowledge of the natural rights of all human beings.
Answer: C
Q3) Utilitarians are likely to be sympathetic to the argument that steps should be taken to reduce the great disparities of income that characterize our society.
A)True
B)False
Answer: True
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Chapter 4: The Nature of Capitalism
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) One of the key features of capitalism is
A) favoritism.
B) cooperation.
C) inequality.
D) competition.
Q2) For the first time since the Industrial Revolution, less than _____ percent of the American workforce was employed by manufacturing.
A) 10
B) 25
C) 50
D) 62
Q3) One reason for believing that in practice capitalism fails to live up to its own ideal of competition is
A) we have government subsidies and protective tariffs.
B) monopolies control almost all areas of economic life.
C) so many small companies go bankrupt.
D) the outsourcing of jobs.
Q4) According to Adam Smith, the division of labor decreases economic activity.
A)True
B)False
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Chapter 5: Corporations
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Milton Snoeyenbos argues that
A) settled economic life requires purely selfish behavior.
B) with ethical codes, there's no need for taxes, laws, or regulations as a way of controlling corporate behavior.
C) Corporate moral codes can make it more reasonable to expect employees to behave ethically.
D) to be viable, ethical codes need not be widely accepted or part of corporate culture.
Q2) Externalities are
A) always positive, never negative.
B) a blessing in disguise in inflationary times.
C) an inevitable by-product of social responsibility.
D) unintended side-effects.
Q3) According to law professor Christopher D. Stone, the relationship between corporate management and its shareholders is identical with the relationship between you and an investment adviser.
A)True
B)False
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Chapter 6: Consumers
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Sample
Questions
Q1) The case of FTC v. Standard Education was important in the legal transition
A) toward the principle of caveat emptor.
B) toward something like the ignorant consumer standard.
C) toward the reasonable-person standard.
D) that removed power from the Federal Trade Commission (FTC).
Q2) Which of the following is an example of price gouging?
A) Selling World Series Tickets for $300.
B) New York hotels that doubled or tripled their prices in the aftermath of the September 11, 2001, attacks.
C) Having to pay above the seller's original asking price for a home.
D) Increasing the price of lawn movers in the spring and summer.
Q3) In his books The Affluent Society and The New Industrial State, John Kenneth Galbraith argues that consumer wants are never created by advertising or sophisticated sales strategies.
A)True
B)False
Q4) Puffery is illegal.
A)True
B)False
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Chapter 7: The Environment
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50 Flashcards
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Sample Questions
Q1) Which environmental statement is true?
A) Tropical forests are the earth's richest, oldest, and most complex ecosystems.
B) Because of technological breakthroughs, people living in developed countries put less strain on the environment than do people in poorer countries.
C) There are only about 1000 species of animals left in the world.
D) The United States consumes only its proportional share of the world's irreplaceable natural resources.
Q2) Which of the following is true of a regulatory approach to environmental problems?
A) It proceeds on a case-by-case basis, dealing with each company's specific circumstances.
B) It gives companies an incentive to do more than the minimum required by law.
C) It requires the EPA or other body to determine the most effective, feasible pollution-control technology for each different industry.
D) It involves the use of pricing mechanisms.
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9
Chapter 8: The Workplace 1: Basic Issues
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Sample Questions
Q1) Due process requires specific and systematic means for workers to appeal discharge or disciplinary decisions.
A)True
B)False
Q2) In the interview process, the interview should avoid rudeness, coarseness, condescension, and A) giddiness.
B) hostility.
C) sternness.
D) questions.
Q3) According to David Ewing,
A) the corporate invasion of employees' civil rights is rampant.
B) sympathetic strikes ought to be made illegal.
C) employers have the right to fill the positions of striking workers with other workers. D) seniority ought not be a factor in making transfers or promotions.
Q4) Just cause requires that reasons for discipline or discharge relate directly to job performance.
A)True B)False
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Chapter 9: The Workplace 2: Todays Challenges
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Sample Questions
Q1) The most common reason that people leave their jobs is
A) low wages.
B) too much overtime.
C) a poor relationship with their immediate supervisor.
D) lousy benefits.
Q2) The Employee Polygraph Protection Act permits most private employers to use lie detectors in "pre-employment testing."
A)True
B)False
Q3) Forty-three thousand workers each year are
A) killed on the job.
B) laid off.
C) injured on the job.
D) fall asleep on the job.
Q4) Privacy is widely acknowledged today to be a fundamental right.
A)True
B)False
Q5) Informed consent implies deliberation and free choice.
A)True
B)False
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Chapter 10: Moral Choices Facing Employees
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) In determining the morality of giving and receiving gifts in a business situation, which of the following factors is MOST relevant?
A) the purpose of the gift
B) the size of the business
C) amount of the cash
D) whether the company is privately held or publicly held
Q2) According to Norman Bowie, a discussion of whistle blowing in the 1990s parallels the discussion of civil disobedience in the 1960s.
A)True
B)False
Q3) Conflicts of interest
A) have become less frequent today.
B) always involve personal financial gain.
C) are morally worrisome only when the employee acts to the detriment of the company.
D) occur when employees' private interests are substantial enough to potentially interfere with their job duties.
Q4) When does a conflict of interest arise?
Q5) What is insider trading?
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Chapter 11: Job Discrimination
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) "Affirmative action" refers to programs taking the race and sex of employees and job candidates into account as part of an effort to correct imbalances in employment that exist as a result of past discrimination, either in the company itself or in the larger society.
A)True
B)False
Q2) Which of the following statements is accurate?
A) Men cannot be victims of sexual harassment.
B) The Supreme Court has established a hard and fast line between permissible and impermissible affirmative action plans.
C) The law treats sexual harassment as a form of sexual discrimination.
D) Differences in levels and types of education explain why, on the average, men earn more than women.
Q3) What quality is more important in predicting who gets fired than job-performance ratings or even prior disciplinary history?
A) race
B) sexual orientation
C) age
D) gender
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