ERP Systems Implementation
Test Questions
Course Introduction
This course provides an in-depth exploration of the strategies and methodologies involved in the successful implementation of Enterprise Resource Planning (ERP) systems within organizations. Emphasizing both theoretical concepts and practical approaches, students will examine the entire lifecycle of ERP implementation, including project planning, requirements analysis, system selection, process reengineering, configuration, testing, data migration, training, and post-implementation support. The course also addresses common challenges, risk management, and best practices, while highlighting the critical role ERP systems play in integrating business functions to enhance organizational efficiency and decision-making.
Recommended Textbook
Enterprise Resource Planning 3rd Edition by Ellen Monk
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8 Chapters
383 Verified Questions
383 Flashcards
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2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/37111
Sample Questions
Q1) Information systems designed so that functional areas share data are called ____________________.
Answer: integrated information systems integrated IS
Q2) Which of the following is an input to HR?
A) Personnel forecasts
B) Sales data
C) Layoff and recall company policy
D) Travel expense company policy
Answer: A
Q3) When manufacturing runs out of raw materials,it's known as a stockout.
A)True
B)False
Answer: True
Q4) A collection of activities that takes one or more kinds of input and creates an output that is of value to the customer is called a ____________________.
Answer: business process
Q5) A shortfall of raw materials is known as a ____________________.
Answer: Stockout
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Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) ____ is the conducting of business over the Internet.
A) R/3
B) ABAP
C) E-Commerce
D) SCM
Answer: C
Q2) The direct computer-to-computer exchange of standard business documents is known as:
A) MRP
B) E-mail
C) EDI
D) DDS
Answer: C
Q3) Individual information systems for each functional area in a company are known as
A) Silos
B) Bagpipes
C) Tubers
D) Separated systems
Answer: A
Page 4
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Chapter 3: Marketing Information Systems and the Sales Order Process
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) In the SAP ERP system,delivery means releasing the documents that the warehouse uses to pick,pack,and ship orders,rather than the traditional definition of transferring goods.
A)True
B)False
Answer: True
Q2) What does the term Delivery mean in the SAP R/3 system?
Answer: In the SAP R/3 system,the word delivery means releasing the documents that the warehouse uses to pick,pack,and ship orders,rather than the traditional use of the term to describe the transferal of goods.
Q3) CRM software stands for Custom Resource Management.This is a specialized type of ERP.
A)True
B)False
Answer: False
Q4) In the following diagram showing "Taking an Order in SAP ERP",what is B?
Answer: PO Number: The number assigned by the customer to this sales order.
Page 5
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Chapter 4: Production and Supply Chain Management Information Systems
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) The cost it normally takes to manufacture a product,which is usually derived from historical data and any changes that have occurred since then,is known as a structured cost.
Q2) What Planned Orders will the MRP logic create:
A) An order for 44,000 units in Period 2
B) An order for 44,000 units in Period 3
C) An order for 44,000 units for periods 2 and 3
D) An order for 88,000 units for period 3
Q3) What stage of the production planning process splits Fitter Snacker's monthly production planning values into finer time periods?
A) Sales Forecasting
B) BOM
C) MRP
D) Demand Management
Q4) Describe the measurements of success with Supply Chain Management.
Q5) The Sales and Operations Planning process is used to combine the sales forecast with capacity information to determine a production plan for finished goods.
A)True
B)False
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Chapter 5: Accounting in Erp Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) Another name for an income statement is a ____.
A) Credit
B) Profit and Loss
C) Sales
D) Revenue
Q2) A manufactured item has three cost elements.State what they are and briefly explain the nature of each.
Q3) Explain how activity based costing would be implemented using an ERP system.In doing that,explain the advantage of using ERP with activity based costing.
Q4) Periodically,companies summarize the balances in the books of account.This process is called: ____.
A) Cost accounting
B) Account closure
C) Periodic closure
D) Closing the books
E) Statement wrap-up
Q5) Explain how SAP ERP built-in management reporting and analysis tools are an advantage to an organization.
Q6) How does ERP facilitate "drilling down" to see the details of transaction data?
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Chapter 6: Human Resources Processes With ERP
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) SAP's ERP helps the administration of employees taking time off under a government act that allows compensation for family and medical problems.This act,passed in 1993,is the ____.
A) FIA
B) QOTA
C) FMLA
D) PROBA
Q2) What is management by objectives (MBO)?
Q3) Outline the responsibilities of an HR department.
Q4) In February 2007,a federal appeals court approved class-action status for a discrimination lawsuit brought by seven women against the retailer,____.
A) Wal-Mart
B) Target
C) Sears
D) K-Mart
Q5) The responsibilities of an HR department include manufacturing of goods and purchasing raw materials.
A)True
B)False
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Chapter 7: Process Modeling, process Improvement, and ERP Implementation
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Beyond the simple tools of flowcharting,a helpful tool called ____ allows one to describe a business process in greater or less detail depending on the task at hand.
A) Hierarchical modeling
B) Drill down staging
C) Detail focused charting
D) Magnifying glass charting
Q2) A deployment flowchart is also known as a ____.
A) Event process chain flowchart
B) Swimlane flowchart
C) ERP flowchart
D) Best practices flowchart
Q3) Define organizational change management (OCM).
Q4) Any abstract representation of a process is known as a process model.
A)True
B)False
Q5) Define scope creep.
Q6) The term process mapping is used interchangeably with flowcharting.
A)True
B)False
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Chapter 8: ERP and Electronic Commerce
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Internet based procurement includes trade exchanges among companies competing for the same market.
A)True
B)False
Q2) B-to-B e-commerce features online bidding.When a company solicits bids for buying commodity raw materials,this is known as:
A) a bidding war
B) an auction
C) a reverse auction
D) an open auction
E) None of the above
Q3) What is the software that Microsoft and SAP have been working on together to let companies access SAP data via the Microsoft interface.
A) SAP-Excel
B) SAP Office
C) Excel
D) Duet
Q4) Should Fitter Snacker use an ASP for ERP delivery? What would be the advantages?
Q5) Define ASP,application service provider.
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