Entrepreneurship and Small Business Management Practice
Questions
Course Introduction
This course provides an in-depth exploration of the principles and practices essential to launching and managing a successful small business. Students will examine the entrepreneurial process from opportunity recognition and business idea development to the creation of comprehensive business plans. Topics include market research, financing options, legal considerations, marketing strategies, operations management, and growth planning. Emphasis is placed on practical skills, problem-solving, and real-world case studies, enabling students to develop the mindset and competencies needed to lead new ventures or manage existing small enterprises effectively.
Recommended Textbook
Understanding Management 11th Edition by
Richard L. Daft
Available Study Resources on Quizplus
15 Chapters
1498 Verified Questions
1498 Flashcards
Source URL: https://quizplus.com/study-set/2300
Page 2
Chapter 1: The World of Innovative Management
Available Study Resources on Quizplus for this Chatper
109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/45695
Sample Questions
Q1) The earliest focus of management was on the humanity of production.
A)True
B)False
Answer: False
Q2) What is the central tension between historical forces in management thinking?
A)Things of production vs.humanity of production
B)Things of production vs.scientific numbers-driven approach
C)Humanity of production vs.hierarchal structures
D)The humanistic approach vs.the people-driven workplace
E)The desire for greater production vs.the need for efficiency
Answer: A
Q3) Which of the following management perspectives is found in today's workplace?
A)Systems thinking
B)Total quality management
C)Social business
D)Humanity of production
E)Contingency view
Answer: C
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: The Environment and Corporate Culture
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/45696
Sample Questions
Q1) A _______ is a planned activity at a special event that is conducted to reinforce company values.
Answer: ceremony
Q2) Discuss the different levels of culture.
Answer: Culture can be analyzed at two levels.At the surface, there are the visible representations of culture, such as ceremonies and patterns of behaviors.These representations are easily observable.The second level of culture can be found in expressed ideas and values.These ideas and values can be identified through an analysis of such things as symbols and stories.Some values become so deeply embedded in a culture that members are no longer consciously aware of them.
Q3) In today's business environment, many companies have shifted away from __________ culture, which focuses on the methodical and orderly way of doing things. Answer: consistency
Q4) A ________ is a network of multiple businesses and individuals that are connected through the flow of products or services.
Answer: supply chain
Q5) Steve Jobs exemplified the __________ figure in corporate culture. Answer: hero
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Managing in a Global Environment
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45697
Sample Questions
Q1) A foreign terrorist kidnaps your firm's marketing vice president while the vice president is in the host country.This is a harsh example of ______.
A)economic development
B)infrastructure
C)political risk
D)international law
E)social risk
Answer: C
Q2) Briefly describe the social characteristic of ethnocentrism and explain how this can have an impact on the success of an international manager.
Answer: Ethnocentrism is a cultural attitude marked by the tendency to regard one's own culture as superior to others.When an international manager has this characteristic, he or she is less likely to be successful, because he or she devalues the culture in which he or she is trying to do business.When the culture is devalued, relationships can be damaged, trust can be lost, and the willingness to maintain the business relationship can be broken.
Q3) The Chinese press often refers to __________ as "the Apple of China."
Answer: Xiaomi
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Managing Ethics and Social Responsibility
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45698
Sample Questions
Q1) When a company tries to portray itself as more environmentally friendly than it actually is, it is engaging in _____.
A)greenwashing
B)conservation
C)sustainability
D)protectionism
E)conscious capitalism
Q2) A toll-free confidential __________ allows employees to report questionable behavior as well as seek guidance concerning ethical dilemmas.
Q3) Define the utilitarian approach to moral reasoning.
Q4) Any group or person within or outside the organization that has some type of investment or interest in the organization's performance and is affected by the organization's actions is called a(n) ______.
A)supplier
B)international customer
C)stakeholder
D)influencer
E)trade association
Q5) Define the conventional stage of moral reasoning.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Planning and Goal Setting
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/45699
Sample Questions
Q1) Alabama Airlines has three planning specialists who help division managers develop their own division plans.Serving as consultants to the divisions, the planning specialists give advice about strengths, weaknesses, opportunities, and threats.Alabama Airlines is utilizing which of the following approaches to the planning function?
A)Centralized planning department
B)Decentralized planning staff
C)Planning task force
D)Centralized planning committee
E)TQM
Q2) Some companies hire competitive intelligence professionals to scan the external environment and provide data and research on relevant domestic and global trends.
A)True
B)False
Q3) The set of decisions and actions used to formulate and implement strategies are referred to as competitive advantage.
A)True
B)False
Q4) List the four major activities that must occur in order for MBO to succeed.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Managerial Decision Making
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45700
Sample Questions
Q1) The tendency to put too much value on evidence that is consistent with a favored belief or viewpoint and too little on evidence that contradicts a favored position is called
Q2) Compare decision conditions of certainty, risk, uncertainty, and ambiguity.
Q3) Point-counterpoint is a decision-making technique in which groups develop and exchange proposals and discuss and debate the various options until they arrive at a common set of understandings and recommendations.
A)True
B)False
Q4) The __________ model of decision making describes how managers actually make decisions in difficult situations, such as those characterized by nonprogrammed decisions, uncertainty, and ambiguity.
Q5) Feedback works best when it is delayed and emotions have had a chance to settle.
A)True
B)False
Q6) The concept of quasirationality combines intuitive and analytical thought.
A)True
B)False
Q7) What is confirmation bias?
8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Designing Organization Structure
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45701
Sample Questions
Q1) In continuous process production, the entire workflow is mechanized in a sophisticated and complex form of production technology.
A)True
B)False
Q2) Which of the following is a contemporary approach to structural design in departmentalization?
A)Functional
B)Divisional
C)Traditional divisions
D)Teams
E)Geographic-based
Q3) Traditional views of organizational design recommend a span of management of about 7 to 10 subordinates per manager.
A)True
B)False
Q4) __________ is the process managers use to transfer authority and responsibility to positions below them in the hierarchy.
Q5) The visual representation of an organization's structure is called the __________.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Managing Change and Innovation
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45702
Sample Questions
Q1) The innovation strategy of _________ refers to creating conditions and systems to facilitate internal and external coordination and knowledge sharing.
Q2) Top management support is to _____ as participation is to _____.
A)change involving multiple departments; a design that requires information from others
B)users having power; initiators having power
C)technical change; change in the time of crisis
D)one group losing; most groups losing
E)users doubting the legitimacy of the change; users needing information about the change
Q3) In organizations, beneficial change, like the adoption of innovative processes and technologies, can and does occur by itself.
A)True
B)False
Q4) An ambidextrous approach means incorporating structures and processes that are appropriate for both the creative impulse and the systematic implementation of innovations.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Managing Human Talent and Diversity
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45703
Sample Questions
Q1) Define discrimination and affirmative action.
Q2) Prejudice is to _____ as discrimination is to _____.
A)impermissible action; permissible action
B)overt behavior; covert behavior
C)preventable reaction; inevitable reaction
D)illegal action; legal action
E)attitude; behavior
Q3) Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and physical ability.Hopetech's diversity plan follows which of the following models of corporate diversity?
A)Inclusive
B)Exclusive
C)Traditional
D)Learning
E)Static
Q4) What is a structured interview, and what types of questions are included ?
Q5) What was the employer expected to provide under the old social contract? What is the employer expected to provide under the new social contract?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Understanding Individual Behavior
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/45704
Sample Questions
Q1) ___________ refers to people who go to work but are too stressed and distracted to be productive.
Q2) A recent survey by the Conference Board found that less than 50 percent of U.S.employees say they are satisfied at work.
A)True
B)False
Q3) The Big Five personality factor of __________ seems to be particularly important in today's collaborative organizations.
A)likability
B)agreeableness
C)friendliness
D)openness
E)sociability
Q4) Research indicates that most employees are committed to their organizations and less than 25 percent can be categorized as disengaged.
A)True
B)False
Q5) List and briefly describe the four components of emotional intelligence.
Q6) Define personality as the term is used in understanding individual differences.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Leadership
Available Study Resources on Quizplus for this Chatper
94 Verified Questions
94 Flashcards
Source URL: https://quizplus.com/quiz/45705
Sample Questions
Q1) One of Rudy's few flaws is that he does not consider possibilities beyond those he is told about and simply accepts what his supervisor tells him.Which thinking style does Rudy seem to have?
A)Transformational
B)Servant
C)Uncritical
D)Transactional
E)Critical
Q2) A __________ leader is distinguished by a special ability to bring about innovation and change.
Q3) Two leadership styles used by Fiedler in his contingency theory are _______.
A)employee-centered and job-centered
B)consideration and initiating structure
C)concern for people and concern for production
D)relationship-oriented and task-oriented
E)employee-oriented and relations-oriented
Q4) Identify and discuss the four styles of leadership proposed by the situational model.
Q5) __________ is the potential ability to influence the behavior of others.
Q6) List at least three characteristics of authentic leaders.
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Motivating Employees
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45706
Sample Questions
Q1) Describe Herzberg's two-factor approach to workplace motivation.
Q2) __________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.
Q3) In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed, and which is (are) not dependent on relationships with other people?
Q4) Organizations that empower employees often reward them based on the results shown in the company's bottom line.
A)True
B)False
Q5) The __________ is the idea that the single most important factor that can boost motivation during a workday is making progress toward meaningful goals.
Q6) List the three categories of needs proposed by Clayton Alderfer.
Q7) In the Simple Model of Motivation shown inExhibit 12.1 , __________ informs the person whether behavior was appropriate and should be used again.
Q8) The idea that people are strongly motivated by a potential loss, such as a financial penalty, is known as __________.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Managing Communication
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/45707
Sample Questions
Q1) About 75 percent of effective communication is ______.
A)listening
B)telling
C)asking questions
D)the ability to persuade
E)choosing the channel
Q2) Downward communication often includes procedures and practices that define the organization's rules, regulations, benefits, and structural arrangements.
A)True
B)False
Q3) Upward communication typically includes performance reports, suggestions for improvement, and performance feedback.
A)True
B)False
Q4) Effective listening includes formulating in your mind what you are going to say next.
A)True
B)False
Q5) List and discuss at least three tips for building your own network.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Leading Teams
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/45708
Sample Questions
Q1) Why is it important to have both socioemotional roles and task specialists on a team?
Q2) Randy is a team leader at Welldrilling.net.His team is made up of 15 coworkers.Recently, he has noticed a tendency for some team members to participate much less than others.They seem uninterested and content to let others do the work.This is called ______.
A)free riding
B)reduced commitment
C)power realignment
D)the costs of coordination
E)a self-directed team
Q3) __________ means that team members pay attention to and ask about one another's facial expressions, body language, and other nonverbal cues.
Q4) A team is defined as a unit of two or more people who interact and coordinate their work to accomplish a common goal to which they are committed and hold themselves mutually accountable.
A)True
B)False
Q5) List five behaviors associated with the task specialist role.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Managing Quality and Performance
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/45709
Sample Questions
Q1) What are quality circles and what advantages do they offer?
Q2) The __________ budget lists planned investments in major assets.
A)capital
B)balance sheet
C)cash
D)revenue
E)profit
Q3) What is quality partnering and what advantages does it offer over other quality management efforts?
Q4) Explain the philosophy and methods of kaizen.
Q5) Discuss the advantages and disadvantages of using electronic monitoring of employees.Include examples.
Q6) __________ standards represent an international standard for quality management.
A)ISO 9000
B)Six Sigma
C)TQM
D)Kaizen
E)Foreign Economy Index
Q7) List the four steps in the feedback control model.
Q8) Compare hierarchical control with decentralized control. Page 17
To view all questions and flashcards with answers, click on the resource link above.
Page 18