Enterprise Resource Planning Systems
Solved Exam Questions
Course Introduction
Enterprise Resource Planning (ERP) Systems is a course designed to introduce students to the integrated management of core business processes using advanced software applications. The course explores the role of ERP systems in streamlining operations, enhancing information flow, and supporting decision-making across various departments such as finance, human resources, supply chain, and production. Students will examine the architecture, implementation challenges, and benefits of leading ERP solutions, while gaining practical experience through case studies, hands-on simulations, and project work. Emphasis is placed on understanding how ERP systems align with organizational strategies and drive efficiency, competitiveness, and business transformation.
Recommended Textbook
Accounting Information Systems 11th Edition by George H. Bodnar
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Chapter 1: Accounting Information Systems: An Overview
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Q1) Describe an enterprise resource planning system to include the pros and cons of this type of system.
Answer: Suggested answer: ERPs provide a complete solution by combining various functional information systems under one software package and one database.This eliminates data redundancy,aids a company in pursuing "best practices," and provides functional areas operating with the same data elements with the ability to share information seamlessly. In an effort to implement an ERP,most companies will not pursue "best practices" as defined by the ERP software,therefore customization is typical.This dramatically increases costs,adds to implementation time,and increases the chance of failure. An enterprise application suite may provide a solution for companies not ready to commit to implementing a complete ERP.
Q2) A philosophy of ________ design fosters a set of attitudes and an approach to systems development that consciously considers the organizational context.
Answer: user-oriented
Q3) ERP II adds collaborative ________ to ERP.
Answer: commerce
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Chapter 2: Systems Techniques and Documentation
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Q1) A HIPO chart contains two segments: a hierarchy chart and one or more IPO charts.
A)True
B)False
Answer: True
Q2) How many general guidelines should be followed when preparing a flowchart?
A) Three
B) Five
C) Seven
D) Four
Answer: B
Q3) An internal auditor wants to flowchart a file of (hardcopy)purchase orders.Which of the following would be the best symbol to use for the file?
A) The on-line storage symbol
B) The off-line storage symbol
C) The terminal symbol
D) The auxiliary operation symbol
Answer: B
Q4) Preparing flowcharts can be viewed as more ________ than ________. Answer: art; science
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Chapter 3: Ebusiness and Ecommerce
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Sample Questions
Q1) Give the e-mail address for DJ Jack (his user name is djjac)who works for radio station WXYZ (the station's domain).WXYZ is a privately held corporation.
Answer: djjac@wxyz.com
Q2) Human resources is part of the application architecture of a company.
A)True
B)False
Answer: False
Q3) A digital time-stamping service can be used to securely store private keys.
A)True
B)False
Answer: False
Q4) File servers exist mainly as storage for electronic files.
A)True
B)False
Answer: True
Q5) Digital IDs are issued by a(n)________ ________.
Answer: certifying authority
Q6) ________ is one of the adverse results of privacy problems on the Internet.
Answer: Spam
Unsolicited e-mail
Page 5
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Chapter 4: Transaction Processing and the Internal Control Process
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Sample Questions
Q1) Listed below are examples of several internal control procedures.
Required: For the following internal control procedures,give the objective of the control:
a.The stock of unused checks is kept under lock and key.
b."Surprise" counts of cash funds are conducted periodically.
c.All purchases must be made by the purchasing department.
d.The accounting department matches invoices to copies of purchase orders.
Q2) A repetition of processing and an accompanying comparison of individual results for equality is called A) redundant processing. B) matching.
C) run-to-run comparison. D) readback.
Q3) Informal pressure from employees does not cause collusion. A)True B)False
Q4) The immediate return of input information to the sender for comparison and approval is called feedback.
A)True
B)False
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Chapter 5: Fraud Examination and Fraud Management
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Q1) ________ ________ are normally issued to individuals and organizations through Internet service.
Q2) Individuals who provide expert opinions and analyses to attorneys under the umbrella of attorney-client privilege are called ________ ________.
Q3) Total fraud costs are computed by adding
A) costs of prevention and costs of investigations.
B) costs of prevention, costs of investigations, and costs of detections.
C) costs of prevention, costs of investigations, costs of detections, and costs of losses.
D) costs of prevention, costs of investigations, costs of detections, costs of losses, and costs of reputations.
Q4) The solution in preventing lapping of accounts receivable is ________ ________
________ ________.
Q5) A fraud theory provides answers to the basic question regarding who,what,when,where,how,and why.
A)True
B)False
Q6) The three sides of the fraud triangle are: ________,________,and ________.
Q7) Roughly half of all financial statement frauds involve overstating ________.
Page 7
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Chapter 6: Information Systems Security
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Q1) Backing up files is not the same thing as ________ them.
Q2) In general,vulnerabilities arise from improperly installed or configured software and from unforeseen defects or deficiencies in the software.
A)True
B)False
Q3) In a denial of service attack,an intruder is denied access to an organization's Web site after the intruder attempts to break through its firewalls and proxy server countermeasures.
A)True
B)False
Q4) A trapdoor is a portion of a computer program that,upon detecting an intruder,"traps" the intruder by activating a firewall to prevent unauthorized access to critical data.
A)True
B)False
Q5) Software should not be installed on any computer without prior approval of security.
A)True
B)False
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Chapter 7: Electronic Data Processing Systems
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Q1) Using ________ ________ can compensate for the loss of manual internal controls.
Q2) A significant degree of cooperation among trading partners is required to implement real-time sales systems.
A)True
B)False
Q3) There are three major aspects to the operation of a computerized general ledger system.
A)True
B)False
Q4) A technology that is not typically used in a real-time sales system is
A) bar coding.
B) sequential file processing.
C) a POS system.
D) an EDI ordering system.
Q5) The summary of the current month's general ledger activity is the general ledger by ________.
Q6) Few manual processing systems are batch oriented.
A)True
B)False
Q7) Many manual,batch-oriented systems use ________ file processing.
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Chapter 8: Revenue Cycle Processes
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Q1) Which of the screens listed below in SAP ERP system is not optional when a company records information relating to a sale?
A) Pricing
B) Create sales order
C) Business data header
D) Scheduling
Q2) In the SAP ERP system,all of the different master records are created when the A) payee customer record is created.
B) ship-to-customer record is created.
C) sold-to-customer record is created.
D) bill-to-customer record is created.
Q3) A turnaround document that is used to enhance internal control and promote the accuracy of incoming cash receipts is the
A) journal voucher.
B) remittance advice.
C) bank deposit slip.
D) remittance list.
Q4) SAP ERP features powerful database ________ capabilities.
Q5) The ________ contains much of the information found in a sales order.
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Chapter 9: Procurement and Human Resources Business
Processes
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Sample Questions
Q1) In most states,unemployment compensation laws provide for taxes only on
Q2) Goods receipt documents can be prepared in several ways.Which way below would not be used when preparing a goods receipt document?
A) By the Inventory Management system
B) By allowing accounts payable to prepare the document
C) By reference to the purchase order
D) Posting the goods receipt document into quality inspection
Q3) Which of the following accesses the purchase order database during the processing of a purchase order?
A) General ledger and accounts payable
B) Accounts payable, stores, and the receiving department
C) Receiving department, stores, and the general ledger
D) Accounts payable, stores and the general ledger
Q4) ERP maintains lists of approved and disapproved sources of supply.
A)True
B)False
Q5) Risk ________ for payroll,procurement,and customer order management business processes is required for compliance with Sarbanes-Oxley.
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Chapter 10: The Production Business Process
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Q1) Which of the following is not a common internal accounting control procedure in a property business process?
A) Having physical inventories of property taken periodically under the supervision of staff who are responsible for the custody of the assets
B) Requiring authorization by an official or committee for expenditures over a certain amount
C) Reconciling detailed subsidiary property records with the control accounts at least annually
D) Having the property appraised periodically for insurance purposes
Q2) GS1 is a global organization dedicated to the design and implementation of global standards and which is the creator of EAN-13.
A)True
B)False
Q3) Lean production is an inventory system in which parts are stored when there is evidence of a stock out.
A)True
B)False
Q4) Distinguish between MRP and MRP II.
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Chapter 11: Systems Planning, analysis, and Design
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Q1) Briefly discuss some behavioral considerations that are of major importance to the systems planning and analysis phase.
Q2) Key success factors are characteristics of an organization that distinguishes it from competitors.
A)True
B)False
Q3) Document and analytic flowcharts are optional tools in systems analysis.
A)True
B)False
Q4) Which of the following design considerations applies to report or document outputs?
A) Relevance
B) Integration
C) Uniformity
D) Accuracy
Q5) A large portion of the systems analyst's job is to collect and organize facts.
A)True
B)False
Q6) In OO,objects are said to possess ________ and ________.
Q7) A(n)________ ________ diagram shows the various data fields within a record.
Page 13
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Chapter 12: Systems Project Management, implementation, operation,
control
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Q1) A Web server is part of a(n)
A) IDE.
B) DB system.
C) application solution stack.
D) None of the above includes a Web server.
Q2) In the project development environment,providing a structured environment in which to develop a software is the
A) project collaboration platform.
B) software versioning system.
C) software application framework.
D) integrated development environment.
Q3) The project leader uses a project accounting system to fulfill his or her project control responsibilities.
A)True
B)False
Q4) ________ ________ Environment refers to the tools and technologies used to implement a given project.
Q5) What is a project accounting system,and how does it function?
Q6) What are some of the reasons why time estimates are often inaccurate?
Q7) ________ ________ should be submitted to the steering committee in writing. Page 14
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Chapter 13: Data Management Concepts
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Q1) ________ refers to the physical form that data will be stored in,such as BCD or EBCDIC.
Q2) A database together with database software is database agnosticity.
A)True
B)False
Q3) A database,together with database software,is
A) database objects.
B) database agnosticity.
C) a database management system.
D) a database logical structure.
Q4) Database ________ permits upgrading or modifying the eBusiness application without changing data or database software.
Q5) Software tools such as Casewise are used to visually represent the E-R models.
A)True
B)False
Q6) The length of time the user must wait for the system to complete an operation is known as downtime.
A)True
B)False
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Q7) OLAP is a multidimensional generalization of the 2-dimensional ________ table.
Chapter 14: Auditing Information Technology
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Q1) Documentation governing the design,development,and implementation of application systems is known as systems ________ ________.
Q2) The technology that involves the modification of actual computer programs for audit purposes is called
A) generalized audit software (GAS).
B) ACL.
C) embedded audit routines.
D) record extension.
Q3) External auditors typically conduct compliance testing because
A) the main goal of a financial statement audit is to ensure that internal controls are operating effectively.
B) compliance tests yield more reliable evidence than substantive tests.
C) compliance tests determine how much reliance can be placed on the internal controls in substantive tests.
D) compliance testing can be conducted solely by the internal auditors.
Q4) A comprehensive ________ ________ can be established by collecting,in an extended record,supplementary data concerning processing not normally collected.
Q5) In RBA,the subject of the audit is how well the management manages ________.
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