Enterprise Resource Planning Systems
Final Exam Questions
Course Introduction
Enterprise Resource Planning (ERP) Systems introduces students to the integrated software platforms that organizations use to manage and streamline key business processes across departments such as finance, human resources, supply chain, and manufacturing. The course covers the fundamental concepts of ERP systems, their architecture, implementation strategies, and the ways in which they enhance organizational efficiency and data-driven decision-making. Case studies and practical exercises provide insights into major ERP vendors, system selection, business process reengineering, change management, and the challenges and benefits associated with deploying ERP solutions in a global business environment.
Recommended Textbook
Accounting Information Systems 11th Edition by Marshall B. Romney Paul J. Steinbart
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Chapter 1: Accounting Information Systems
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Q1) Identify the components of an accounting information system.
Answer: A well-designed AIS consists of people,procedures and instructions,data,software,information technology infrastructure,and internal controls and security measures.
Q2) An AIS must be able to fulfill three important functions in any organization.One such function is the collecting and storing of data about activities performed by the organization.One group that relies on both the adequate collection and transformation of data for decision-making purposes for an organization is A)management.
B)interested outsiders.
C)competitors.
D)the government.
Answer: A
Q3) Define the concept of a system.
Answer: A system is a set of two or more components that are somehow interrelated and interact together to achieve a specific goal.
Q4) Name the primary activities of a firm's value chain.
Answer: Inbound logistics,operations,outbound logistics,marketing and sales,and service.
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Chapter 2: Overview of Business Processes
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Q1) Federal Express stated in one of its mission statements that "positive control of each package will be maintained by utilizing ...electronic tracking and tracing systems." This is an example of which type of data processing?
A)real-time processing which features immediate updating as to the location of packages
B)batch processing which features updating at fixed time periods
C)real-time processing which features updating at fixed time periods such as at the end of an accounting period
D)batch processing which features immediate updating as to the location of packages
Answer: A
Q2) Periodic updating of the data stored about resources and agents is
A)On-line processing
B)real-time processing
C)batch processing
D)data processing
Answer: C
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Chapter 3: Systems Development and Documentation Techniques
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Q1) Explain the relevance of the Sarbanes Oxley Act to the documentation tools you have studied in this chapter.
Answer: The passage of the Sarbanes Oxley Act of 2002 made documentation skills even more important because it requires of public companies' management an annual internal control report.The auditor must evaluate this management assessment of internal control and attest to its accuracy.Therefore,the company and the auditors must document and test the internal controls -- documentation tools,such as flowcharts,are used to do this.
Q2) In a DFD,a "bubble" is also known as
A)data stores.
B)transformation processes.
C)data flows.
D)data destinations.
Answer: B
Q3) P66 58)What are the different levels of DFDs?
Answer: The highest-level or summary view DFD,which shows major inputs/outputs and a single process is called a context diagram.The DFD itself shows inputs,major processes,and outputs; each process in the DFD can be "exploded" or shown in greater level of detail with the sub-processes and related data flows.
Page 5
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Chapter 4: Relational Databases
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Q1) Discuss the relational database data model.
Q2) The DBMS language that is used to build,initialize,and describe logical views for users is called the
A)DDL.
B)DML.
C)DQL.
D)DBA.
Q3) What do you think will be the main impact of database technology in your career?
Q4) Shandra Bundawi is a new graduate who has been hired by an old-line,family-owned furniture manufacturing company in the northeast.She has been asked to analyze the company's accounting information system and to recommend cost-effective improvements.After noting that the production and sales departments use database systems that are entirely separated,she recommends that they be combined.Implementation of her recommendation would benefit the company by contributing to data A)independence. B)integration.
C)redundancy.
D)qualifications.
Q5) Describe the information that is contained in the data dictionary.
Page 6
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Chapter 5: Computer Fraud and Security
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Q1) What are some of the computer fraud techniques used by perpetrators?
Q2) Which AIS threat below would be classified as a natural or political disaster?
A)Accident
B)Corruption
C)Power outage
D)Terrorist attack
Q3) Fraud is any and all means a person uses to gain an unfair advantage over another person.Current and former employees of an organization are much more likely to perpetrate fraud than external parties.The act by a person or group of persons resulting in materially misleading financial statements is called a(n)
A)misappropriation of assets.
B)employee fraud.
C)fraudulent financial reporting.
D)theft of assets.
Q4) Define fraud.
Q5) The unauthorized access to and use of computer systems
A)Hacking
B)Hijacking
C)Phreaking
D)Sniffing
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Chapter 6: Control and Accounting Information Systems
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Q1) What was the primary objective of the Foreign Corrupt Practices Act?
Q2) Which of the following is an independent check on performance?
A)The Purchasing Agent physically reviews the contents of shipments and compares them with the purchase orders he has placed.
B)Production teams perform quality evaluations of the products that they produce.
C)The General Manager compares budgeted amounts with expenditure records from all departments.
D)Petty cash is disbursed by the Fred Haynes in the Cashier's Office.He also maintains records of disbursements,places requests to finance to replace expended funds,and periodically reconciles the petty cash balance.
Q3) FranticHouse Partners,L.L.C.,does home remodeling and repair.All employees are bonded,so the firm's risk exposure to employee fraud is
A)reduced.
B)shared.
C)avoided.
D)accepted.
Q4) What are the three functions of internal controls?
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Chapter 7: Infromation System Controls for Systems
Reliability
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Q1) Which of the following is an example of a corrective control?
A)Physical access controls
B)Encryption
C)Intrusion detection
D)Emergency response teams
Q2) A process that takes plaintext of any length and transforms it into a short code.
A)Asymmetric encryption
B)Encryption
C)Hashing
D)Symmetric encryption
Q3) Which of the following is not a requirement of effective passwords?
A)Passwords should be changed at regular intervals.
B)Passwords should be no more than 8 characters in length.
C)Passwords should contain a mixture of upper and lowercase letters,numbers and characters.
D)Passwords should not be words found in dictionaries.
Q4) Identify the four basic principles that contribute to systems reliability according to the Trust Services framework developed by the AICPA and the CICA.
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Chapter 8: Auditing Computer-Based Information Systems
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Q1) Data conversion checks are an example of
A)Data entry controls
B)Output controls
C)Processing controls
D)Source data controls
Q2) File labels are an example of
A)Data entry controls
B)Output controls
C)Processing controls
D)Source data controls
Q3) Identify four data entry controls.
Q4) Mike Colby took a call from a client."Listen,Mike,I need for my customers to make payments online using credit cards.Here's the thing,though.I want to make sure that no one intercepts the communications.How can I do that?" Mike thought a moment,then responded with the best solution."We'll set up a(an)________."
A)ballistic sequencing network
B)electronic courier system
C)secure sockets layer (SSL)system
D)can-string-can (CSC)system
Q5) Identify four useful procedures for controlling access to system outputs.
Page 10
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Chapter 9: Auditing Computer-Based Informtion Systems
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Q1) Comparison of budgets and operating objectives with performance reveals material discrepancies.This is an application of which of the following five internal audit scope standards?
A)Operating and financial information integrity
B)Policy compliance verification
C)Asset security verification
D)Resource use efficiency
E)Operational effectiveness
Q2) Name and briefly describe the different types of audits.
Q3) Evaluating effectiveness,efficiency,and goal achievement are objectives of __________ audits.
A)financial
B)operational
C)information systems
D)all of the above
Q4) When doing an information systems audit,auditors must review and evaluate the program development process.What two things could go wrong during the program development process?
Q5) Why do all audits follow a sequence of events that can be divided into four stages?
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Chapter
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Q1) It has been discovered that credit sales have been made to customers with a poor credit rating.If this activity continues,the company may face uncollectible sales and losses due to bad debts.What applicable control procedure may help the company to gain control over this situation?
A)separation of shipping and billing duties
B)credit approval by a credit manager and not marketing personnel
C)data entry application controls
D)price lists
Q2) Which of the following poses an internal control problem?
A)Physical inspection of inventory quantity and condition is outsourced to a firm that specializes in this service.
B)Products are released from inventory after a warehouse employee and a shipping clerk sign the pick list.
C)Sales representatives set up new customer accounts and determine their credit limits.
D)When payments are received,they are sent to the cashier's office and remittance data are sent to the accounts receivable department.
Q3) How can EDI help the billing and account receivable process?
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Chapter 11: The Expenditure Cycle: Purchasing and Cash
Disbursements
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Q1) The major advantage of an MRP inventory system is that it reduces inventory levels.This is because
A)the uncertainty about when materials are needed is reduced,thus reducing the need to carry large levels of inventory.
B)the system is able to compute exactly the cost of purchasing by taking into account all costs associated with inventory carrying.
C)inventory is brought to the production site exactly when needed and in the correct quantities by the vendor.
D)None of the above are correct.
Q2) Which of the following is not a common control for ensuring inventory is secure and inventory counts are accurate?
A)control of physical access to the inventory storage areas
B)transfers of inventory with proper documentation
C)sending "blind" copies of purchase orders to inventory control for data entry
D)making physical counts of inventory at least once per year
Q3) Name and describe the two common systems for approving vendor payments.
Q4) Briefly discuss the differences among EOQ,MRP,and JIT.
Q5) Define the materials requirement planning (MRP)
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Chapter 12: The Production Cycle
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Q1) At the end of each production run,preventive maintenance is done on the assembly line.The expenses associated with this maintenance are _______ overhead.
A)batch-related
B)product-related
C)companywide
D)expenditure-based
Q2) Wee Bee Trucking determines the cost per delivery by identifying variables as cost drivers and allocating overhead accordingly.This is an example of _______ costing.
A)job-order
B)unit-based
C)activity-based
D)process
Q3) __________ represent testing to identify defective units before they are ready for sale.
A)External failure costs
B)Inspection costs
C)Internal failure costs
D)Prevention costs
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Chapter 13: The Human Resources Managementpayroll Cycle
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Q1) Which of the following deductions is not classified as a voluntary deduction?
A)pension plan contributions
B)social security withholdings
C)insurance premiums
D)deductions for a charity organization
Q2) As the payroll system processes each payroll transaction,the system should also perform which activity listed below?
A)allocate labor costs to appropriate general ledger accounts
B)use cumulative totals generated from a payroll to create a summary journal entry to be posted to the general ledger
C)both A and B above
D)The HRM system should not perform either activity A or B.
Q3) What are different types of deductions in payroll?
Q4) What controls are available to address the threat of payroll errors?
Q5) Discuss the threat of unauthorized changes to the payroll master file and its consequences.
Q6) Define an HRM/payroll cycle.What are the basic activities in an HRM/payroll cycle?
Q7) Why are accurate cumulative earnings records important?
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Chapter 14: General Ledger and Reporting System
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Q1) Which statement below about data warehouses and data marts is true?
A)The typical size of a data warehouse is small.
B)Data warehouses may replace the transaction processing databases of an organization.
C)A data warehouse or data mart complements the other databases within the organization by providing support for strategic decision making.
D)Data marts can be used for transaction processing.
Q2) Various budgets can be produced for planning and evaluating performance within an organization.The operating budget
A)compares estimated cash flows from operations with planned expenditures.
B)shows cash inflows and outflows for each project.
C)depicts planned revenues and expenditures for each organizational unit.
D)is used for the purchase and retirement of property,plant,and equipment.
Q3) Which of the following techniques is not used in data mining?
A)statistical analysis
B)artificial intelligence
C)expert systems
D)neural networks
Q4) Discuss the value and role of budgets as managerial reports.
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Chapter 15: Data Modeling and Database Design
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Q1) Data modeling is an element of
A)Systems analysis
B)Conceptual design
C)Both A and B
D)None of the above
Q2) The maximum cardinality of a relationship in a REA diagram can be either
A)zero or one.
B)one or many.
C)zero or many.
D)none of the above
Q3) Concerning cardinality,which of the following is false?
A)Cardinalities describe the nature of the relationship between two entities.
B)No universal standard exists for representing information about cardinalities in REA diagrams.
C)The minimum cardinality can be zero.
D)The maximum cardinality can be zero.
Q4) What is an REA data model?
Q5) What is data modeling?
Q6) Identify the three basic rules that apply to the REA model pattern.
Q7) Name and describe the three parts of the REA data model.
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Chapter 16: Implementing an Rea Model in a Relational Database
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Q1) Which of the following is a redundant entity that would be merged when two cycles are combined?
A)Customer
B)Employee Time
C)Take Order
D)Inventory
Q2) List the five rules for drawing integrated REA diagrams.
Q3) An integrated REA diagram merges multiple copies of _______ and ______entities but retains multiple copies of ______ entities.
A)Resource,event,agent
B)Relationship,economic,accounting
C)Resource,economic,agent
D)Relationship,event,accounting
Q4) In a relational database,which of the following attributes would typically be included in the table that stores data about the Vendor entity?
A)Invoice number
B)Outstanding balance
C)Product code
D)Inventory
18
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Chapter 17: Special Topics in Rea Modeling
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Q1) The cardinality pair from the Request Goods event to the Order Goods event has a minimum cardinality of ____ and a maximum of ____.
A)0,1
B)0,N
C)1,N
D)N,M
Q2) The Interview event stores detailed data about each job interview.It is linked to the Hire Employees event in a(n)_____ relationship.
A)1:1
B)1:N
C)M:N
D)None of the above
Q3) Sales order number is most likely to be a primary key in:
A)Call on Customers
B)Fill Customer Order
C)Ship Order
D)Take Customer Order
Q4) Describe the relationships between Recruiting event and Skills,and between Recruiting event and Job Applicants.
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Chapter 18: Introduction to Systems Development and Systems Analysis
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Q1) A method used to gather information about an existing system is to make a model of it.There are several approaches to modeling in systems analysis.Logical modeling
A)comes only after a physical model of the existing system is created.
B)describes how a system should work,rather than how it actually works.
C)illustrates how a system functions by describing the flow of documents and computer processes.
D)illustrates what is being done,regardless of how that flow is actually accomplished.
Q2) When the information is brief and well defined,which is the best data-gathering approach to use?
A)a questionnaire
B)an interview
C)observation by the analyst
D)system documentation
Q3) When is a proposal to conduct a systems analysis prepared?
A)after a written request for systems development is prepared
B)after the development team completes the survey of the existing AIS
C)after the initial investigation of the project is approved
D)before the initial investigation
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Chapter 19: Ais Development Strategies
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Q1) The least costly approach to systems acquisition is
A)canned software.
B)custom software.
C)modified software.
D)prototyping.
Q2) What are the guidelines for successfully purchasing custom software when using an outside vendor?
Q3) What is prototyping? When is prototyping appropriate? What are the steps involved in prototyping? Discuss the advantages and disadvantages in prototyping.
Q4) Despite the fact that many good canned software packages are available to organizations today; many organizations develop their own software.What is a reason for such in-house development?
A)an organization may have unique requirements
B)canned software packages are often less expensive than software developed in house
C)the organization's size and complexity necessitates the in-house development of software
D)A and C above are correct.
Q5) What is outsourcing? What are the different types of outsourcing agreements?
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Chapter 20: Systems Design, Implementation and Operation
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Q1) A software program must be changed to accommodate new tax rate values.What is the name of the process used to make such a change?
A)debugging
B)desk checking
C)program maintenance
D)programming
Q2) Once a design alternative has been chosen,the project team is responsible for the development of several conceptual design elements.A decision about how often to produce a certain report falls under the category of which design element?
A)data storage
B)input
C)output
D)processing procedures and operations
Q3) The initial visual and mental review to discover keying or programming errors is called
A)desk checking.
B)desk correction.
C)desk debugging.
D)desk imaging.
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