Enterprise Resource Planning Systems
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Course Introduction
Enterprise Resource Planning (ERP) Systems explores the design, implementation, and management of integrated information systems that support business processes and functions across organizations. This course covers the core concepts and architecture of ERP solutions, their role in enabling enterprise-wide data sharing, and the impact on operational efficiency and decision making. Students examine major ERP platforms, analyze real-world case studies, and gain hands-on experience with system configuration and process mapping. The course also addresses challenges in ERP adoption, including project management, change management, and system integration, preparing students to actively participate in successful ERP initiatives.
Recommended Textbook
Accounting Information Systems 13th Global Edition by Marshall B. Romney
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Chapter 1: Accounting Information Systems: an Overview
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Q1) In which transaction cycle would information for paying interest be most likely to pass between internal and external accounting information systems?
A)the revenue cycle
B)the expenditure cycle
C)the human resources / payroll cycle
D)the financing cycle
Answer: D
Q2) What is a key decision that needs to be made with regards to acquiring equipment?
A)the location
B)pro forma income statement
C)how much capital to acquire
D)job descriptions
Answer: A
Q3) Which of the following is not an example of a common activity in an AIS?
A)buy and pay for goods and services
B)sell goods and services and collect cash
C)summarize and report results to interested parties
D)record sales calls for marketing purposes
Answer: D
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Page 3
Chapter 2: Overview of Transaction Processing and Enterprise Resource Planning Systems
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Q1) Product items are often coded with (select all that apply)
A)sequence codes.
B)block codes.
C)group codes.
D)mnemonic codes.
Answer: C,D
Q2) John Pablo works in the accounting department of a multinational manufacturing company.His job includes updating accounts receivable based on sales orders and remittance advices.His responsibilities are part of the company's A)revenue cycle.
B)expenditure cycle.
C)financing cycle.
D)production cycle.
Answer: A
Q3) Which of the following is conceptually similar to a journal in a manual AIS?
A)database
B)master file
C)record
D)transaction file
Answer: D
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Chapter 3: Systems Documentation Techniques
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Sample Questions
Q1) In a data flow diagram of the customer payment process,"Customer payment" will appear above or in
A)a square.
B)a circle.
C)two horizontal lines.
D)an arrow.
Answer: D
Q2) Which of the following is not a true statement?
A)Documentation tools save an organization both time and money.
B)Documentation tools are used extensively in the systems development process.
C)Data flow diagrams and flowcharts are the two most frequently used systems development documentation tools.
D)Data flow diagrams and flowcharts are difficult to prepare and revise using software packages.
Answer: D
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Chapter 4: Relational Databases
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Sample Questions
Q1) The logical view of a database system refers to
A)how a user or programmer conceptually organizes and understands the data.
B)how the DBMS accesses data for a certain application program.
C)how and where the data are physically arranged and stored.
D)how master files store data values used by more than one application program.
Q2) The combination of the database,the DBMS,and the application programs that access the database through the DBMS is referred to as the A)data warehouse.
B)database administrator.
C)database system.
D)database management system.
Q3) Inability to add new data to a database without violating the basic integrity of the database is referred to as the A)update anomaly.
B)insert anomaly.
C)integrity anomaly.
D)delete anomaly.
Q4) Explain the types of attributes that tables possess in a relational database.
Q5) List the four DBMS "languages" and describe who uses each and for what purpose.
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Chapter 5: Computer Fraud
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Q1) Which of the following is not a way to make fraud less likely to occur?
A)Adopt an organizational structure that minimizes the likelihood of fraud.
B)Create an organizational culture that stresses integrity and commitment to ethical values.
C)Create an audit trail so individual transactions can be traced.
D)Effectively supervise employees.
Q2) What are some of the distinguishing characteristics of fraud perpetrators?
Q3) Describe two kinds of fraud.
Q4) The simplest and most common way to commit a computer fraud is to
A)alter computer input.
B)alter computer output.
C)modify the processing.
D)corrupt the database.
Q5) The most efficient way to conceal asset misappropriation is to
A)write-off a customer receivable as bad debt.
B)alter monthly bank statements before reconciliation.
C)alter monthly physical inventory counts to reconcile to perpetual inventory records.
D)record phony payments to vendors.
Q6) Why do fraudulent acts often go unreported and are therefore not prosecuted?
Page 7
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Chapter 6: Computer Fraud and Abuse Techniques
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Sample Questions
Q1) Zeus is an example of a A)virus.
B)worm.
C)Trojan horse.
D)war dialing.
Q2) Data diddling is
A)gaining unauthorized access to and use of computer systems,usually by means of a personal computer and a telecommunications network.
B)unauthorized copying of company data such as computer files.
C)unauthorized access to a system by the perpetrator pretending to be an authorized user.
D)changing data before,during,or after it is entered into the system in order to delete,alter,or add key system data.
Q3) The unauthorized use of special program that bypass regular system controls to perform illegal acts is called A)a Trojan horse.
B)a trap door.
C)the salami technique.
D)superzapping.
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Chapter 7: Control and Accounting Information Systems
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Q1) Which type of control prevents,detects,and corrects transaction errors and fraud?
A)general
B)application
C)detective
D)preventive
Q2) Which of the below is not a component of the COSO ERM?
A)monitoring
B)control environment
C)risk assessment
D)compliance with federal,state,or local laws
Q3) According to The Sarbanes-Oxley Act of 2002,the audit committee of the board of directors is directly responsible for
A)hiring and firing the external auditors.
B)performing tests of the company's internal control structure.
C)certifying the accuracy of the company's financial reporting process.
D)overseeing day-to-day operations of the internal audit department.
Q4) Discuss the internal environment and identify the elements that comprise the internal environment.
Q5) Describe the differences between general and specific authorization.
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Chapter 8: Controls for Information Security
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Sample Questions
Q1) Kuzman Jovan called a meeting of the top management at Jovan Capital Management.Number one on the agenda was computer system security."The risk of security breach incidents has become unacceptable," he said,and turned to the Chief Information Officer."What do you intend to do?" Which of the following is the best answer?
A)Evaluate and modify the system using COBOL.
B)Evaluate and modify the system using the CTC checklist.
C)Evaluate and modify the system using the Trust Services framework
D)Evaluate and modify the system using the COSO Internal Control Framework.
Q2) Information security procedures protect information integrity by
A)preventing fictitious transactions.
B)reducing the system cost.
C)making the system more efficient.
D)making it impossible for unauthorized users to access the system.
Q3) Which of the following preventive controls are necessary to provide adequate security for social engineering threats?
A)controlling remote access
B)encryption
C)host and application hardening
D)awareness training
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Chapter 9: Confidentiality and Privacy Controls
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Sample Questions
Q1) Information rights management software can do all of the following except
A)limiting access to specific files.
B)limit action privileges to a specific time period.
C)authenticate individuals accessing information.
D)specify the actions individuals granted access to information can perform.
Q2) Identify the item below which is not a piece of legislation passed to protect individuals against identity theft or to secure individuals' privacy.
A)the Health Insurance Portability and Accountability Act
B)the Health Information Technology for Economic and Clinical Heath Act
C)the Financial Services Modernization Act
D)the Affordable Care Act
Q3) Hjordis Marika took a call from a client."Hjordis,I need to interact online in real time with our affiliate in India,and I want to make sure that our communications aren't intercepted.What do you suggest?" Hjordis responded,"The best solution is to implement
A)a virtual private network."
B)multifactor authentication."
C)a private cloud environment."
D)an asymmetric encryption system with digital signatures."
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Chapter 10: Processing Integrity and Availability Controls
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Sample Questions
Q1) A validity check is an example of
A)a data entry control.
B)an output control.
C)a data transmission control.
D)an input control.
Q2) Parity checks are an example of a(n)
A)data entry control.
B)data transmission control.
C)output control.
D)processing control.
Q3) Identify one organization that quickly recovered from September 11th,2001 due to its disaster recovery and business continuity plan.
A)New York Stock Exchange
B)NASDAQ
C)New York Fire Department
D)United Airlines
Q4) True or False: Best practice requires backups be retained indefinitely.
A)True
B)False
Q5) Define and contrast a recovery point objective and a recovery time objective.
Page 12
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Chapter 11: Auditing Computer-Based Information Systems
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Q1) Control risk is defined as the
A)susceptibility to material risk in the absence of controls.
B)risk that a material misstatement will get through the internal control structure and into the financial statements.
C)risk that auditors and their audit procedures will not detect a material error or misstatement.
D)risk auditors will not be given the appropriate documents and records by management who wants to control audit activities and procedures.
Q2) An auditor examines all documents related to the acquisition,repair history,and disposal of a firm's delivery van.This is an example of collecting audit evidence by A)confirmation.
B)reperformance.
C)vouching.
D)analytical review.
Q3) How is a financial audit different from an information systems audit?
Q4) Explain why the auditor's role in program development and acquisition should be limited.
Q5) How and to whom does an auditor communicate the audit results?
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Chapter 12: The Revenue Cycle: Sales to Cash Collections
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Q1) Which of the following is not one of the controls when customer payments are commingled with other mail?
A)preparing a remittance list as mail is opened
B)restrictively endorsing checks when received
C)requiring two mail room clerks to open mail together
D)requiring the controller to be personally present when mail is received and opened
Q2) Describe cycle billing and identify how an organization might benefit by using cycle billing.
Q3) Discuss the general control issue of the loss of data,as it relates to the revenue cycle.
Q4) Laz Chance wears roller blades and headphones when he is at work at the Squishy Things Toy Company.He is a product packer.The headphones give him computer-generated instructions so he knows the location of each item and quantity that should be included in the order.These instructions are the equivalent of a A)picking ticket.
B)bill of lading.
C)packing slip.
D)sales order.
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Chapter 13: The Expenditure Cycle: Purchasing to Cash Disbursements
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Q1) Comparing quantities on a vendor invoice to quantities on the receiving report would not prevent or detect which of the following situations?
A)receiving and accepting inventory not ordered
B)theft of inventory by receiving department employees
C)update of wrong inventory items due to data entry error
D)order for an excessive quantity of inventory
Q2) Which of the following is not a common control for ensuring inventory is secure and inventory counts are accurate?
A)control of physical access to the inventory storage areas
B)transfers of inventory with proper documentation
C)sending "blind" copies of purchase orders to inventory control for data entry
D)making physical counts of inventory at least once per year
Q3) Explain what is meant by the expenditure cycle as a "mirror image" of the revenue cycle.
Q4) Restricting access to the approved supplier list can
A)help reduce the risk of fraudulent disbursements.
B)cause purchase order approval delays.
C)eliminate the risk of duplicate payment.
D)improve the efficiency of the expenditure cycle.
Page 15
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Chapter 14: The Production Cycle
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Q1) True or False: Implementing a modern costing approach often results in short-term declines in profitability.
A)True
B)False
Q2) Identify a key feature associated with materials requirements planning.
A)determining economic order quantity for all materials
B)minimizing or eliminating carrying and stockout costs
C)determining the optimal reorder points for all materials
D)reducing required inventory levels by scheduling production,rather than estimating needs
Q3) What is activity-based costing (ABC)? How does it compare with the traditional costing methods? What are the benefits of activity-based costing?
Q4) Traditionally,what did manufacturing firms use to track the amount of time a worker spends on each specific task?
A)job-time ticket
B)barcoded ID card
C)clock punchcard
D)RFID chips
Q5) Discuss the criticisms of traditional cost accounting methods.
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Chapter 15: The Human Resources Management and Payroll Cycle
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Q1) Form 941
A)is filed each quarter to reconcile monthly tax payments with total tax liability for the quarter.
B)is used in preparing labor-related reports for government agencies.
C)is used for employee information and annual payroll reports.
D)is used to document compliance with applicable regulations.
Q2) Which control would be most appropriate to address the problem of inaccurate payroll processing?
A)encryption
B)direct deposit
C)cross-footing of the payroll register
D)an imprest payroll checking account
Q3) The following control can reduce the distribution of fraudulent paychecks.
A)Have internal audit investigate unclaimed paychecks.
B)Allow department managers to investigate unclaimed paychecks.
C)Immediately mark "void" across all unclaimed paychecks.
D)Match up all paychecks with time cards.
Q4) Discuss the various types and sources of input into the HRM/payroll cycle.
Q5) Why are accurate cumulative earnings records important?
Q6) Identify the two types of payroll deductions and give two examples of each type. Page 17
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Chapter 16: General Ledger and Reporting System
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Q1) Which of the following scenarios will not be allowed under IFRS?
A)A landscaping and garden retail store keeps piles of river rock,gravel,paving stones,and small decorative rocks in a fenced area on the side of the store.The store uses the most recent inventory costs when calculating cost of goods sold,since new inventory is piled on top of the older inventory.
B)A grocery store strictly enforces a shelf rotation policy,so that older inventory is always at the front and sold first.The store uses the oldest inventory costs to calculate cost of goods sold.
C)A farm chemical supplier maintains a large holding tank of chemicals,into which deliveries are periodically combined with the older chemicals.The supplier averages the cost of all inventory to calculate cost of goods sold.
D)All of the above are acceptable under IFRS.
Q2) XBRL stands for
A)extensible business reporting language.
B)extreme business reporting ledgers.
C)external business reporting language.
D)extensive business report logic.
Q3) Discuss the value and role of budgets as managerial reports.
Q4) Explain the benefits of XBRL.
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Chapter 17: Database Design Using the Rea Data Model
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Q1) Which is a true statement about the REA data model?
A)The REA data model classifies entities into three distinct categories.
B)The term REA is an acronym that stands for resources,entities,and agents.
C)Using an REA data model is not helpful when creating an R-E diagram.
D)The "E" in the REA data model stands for things that have an economic value to the organization.
Q2) Identify the item below that would be classified as a resource by the REA data model.
A)an IOU from a customer
B)the CFO
C)a customer sale
D)none of the above
Q3) Describe data modeling.
Q4) REA models are usually depicted in which diagramming form?
A)entity-relationship diagrams
B)decision tree diagrams
C)if-then diagrams
D)stock-flow diagrams
Q5) Define cardinality.
Q6) Describe an REA data model.
Page 20
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Chapter 18: Implementing an Rea Model in a Relational Database
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Q1) In an integrated REA diagram,every agent must be must be linked to
A)at least one resource.
B)at least two resources.
C)at least one event.
D)at least two events.
Q2) Integrating separate REA diagrams developed for individual transaction cycles into a single,comprehensive enterprise-wide data model
A)is possible.
B)requires understanding what the cardinalities in each separate diagram reveal about the organization's business policies and activities.
C)provides a single comprehensive enterprise-wide model of the organization.
D)All of the above are true.
Q3) When using an REA diagram to develop a database,a many-to-many relationship must be
A)broken into two,one-to-one relationships.
B)combined into a single one-to-one relationship.
C)combined into a one-to-many relationship.
D)broken into two,one-to-many relationships.
Q4) Explain a completeness check.
Page 21
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Chapter 19: Special Topics in Rea Modeling
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Q1) In the table called Perform Machine Operations,which is the most likely primary key?
A)Equipment Number
B)Job Operation Number
C)Machine Operation Number
D)Machine Operations List Number
Q2) A dental office would likely model the relationships between the Sales event and both the Services and Supplies Resource entities as A)M:N.
B)1:1.
C)1:N.
D)0:1.
Q3) M:N agent-event relationships occur whenever an activity is performed by ________ employee and management wants to retain the ability to monitor ________ performance.
A)more than one; group
B)more than one; individual
C)one; group
D)one; individual
Q4) Give an example of an M:N Agent-Event relationship.
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Chapter 20: Introduction to Systems Development and Systems Analysis
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Q1) The ________ step of the systems development life cycle (SDLC)identifies and evaluates design alternatives and to develop design specifications.
A)conceptual design.
B)implementation and conversion.
C)physical design.
D)systems analysis.
Q2) In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?
A)feasibility study
B)information needs and requirements
C)systems analysis report
D)systems survey
Q3) The least time-consuming method of collecting data for use in a systems survey is
A)observation.
B)interviews.
C)questionnaires.
D)reviewing system documentation.
Q4) Describe the five phases of systems analysis.
Page 23
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Chapter 21: Ais Development Strategies
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Q1) Carmie Iria,the director of a systems project committee,has received management approval for the implementation of a new accounting information system.After sending out an RFP to multiple vendors,the committee settled on purchasing a system from Sysys,a vendor who will provide a standard software package and post-sale technical support.Carmie's committee has decided to go with
A)canned software.
B)a turnkey system.
C)an outsourced system.
D)an end-user developed system.
Q2) Which of the following is an advantage of CASE?
A)It exhibits a high degree of cross-system compatibility.
B)It is an inexpensive technology that is accessible to small businesses.
C)Documentation is generated automatically.
D)It enhances the congruence between user expectations and the final system.
Q3) Identify one of the benefits associated with procuring software from application service providers.
A)lower cost
B)scalability
C)greater effectiveness
D)faster processing speed
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Chapter 22: Systems Design,implementation,and Operation
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Q1) Within the implementation planning and conversion phase of the systems development life cycle,analysts must ________ before they can ________.
A)complete documentation; test software programs
B)install and test software; test software programs
C)test software programs; test the system
D)test the system; select and train personnel
Q2) It is important that ________ for data storage purposes.
A)all data is in compatible format
B)there is easy access to the system
C)a printout of the data dictionary is available
D)copies of necessary reports are available
Q3) Which of the following statements below is correct about modules of computer code created during program design?
A)Modules interact with each other directly and also through the control module.
B)Modules interact with each other directly.
C)Modules interact with only the control module.
D)Modules primarily,but not always,interact with the control module.
Q4) Describe the different types of documentation that should be prepared for a new system.
Page 25
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