Engineering Management Exam Review
Course Introduction
Engineering Management is a multidisciplinary course that equips students with the skills and knowledge necessary to effectively lead engineering teams and projects within various industries. The course covers fundamental principles of management, including project planning, organizational behavior, decision-making, financial analysis, and resource allocation, all tailored to the context of engineering environments. Students learn to integrate technical expertise with leadership strategies to address complex problems, motivate teams, manage innovation, and ensure efficient workflow within engineering organizations. The program emphasizes the development of both technical and interpersonal skills to prepare future managers for successful careers in the rapidly evolving technological landscape.
Recommended Textbook
Production and Operations Management 2nd Edition by Martin Starr
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Page 2
Chapter 1: Product Line Planning and the Systems Approach
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Sample Questions
Q1) A _____ permits P/OM to test the effect of different variables,like t and v in the following relationship: m = vt,where m is miles driven,v is velocity,and t is time in hours.
A)model
B)prototype
C)draft
D)mock-up
Answer: A
Q2) In service,the conversion is successful if customers are willing to pay more for the services than it costs to provide them.
A)True
B)False
Answer: True
Q3) _____ companies practice continuous improvement,which means they persistently remove waste.
A)Stage I
B)Stage II
C)Stage IV
D)Stage V
Answer: C
Page 3
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Chapter 2: Productivity and Strategic Planning
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Sample Questions
Q1) Japan's phenomenal productivity growth rates of the 1980s were easily maintained.
A)True
B)False
Answer: False
Q2) When outputs are _____ and inputs are _____,the system is said to be efficient and productive.
A)high;low
B)low;high
C)slow;fast
D)fast;slow
Answer: A
Q3) _____ is designed to produce a high variety of outputs at low cost.
A)Scientific management
B)Sequenced assembly
C)Statistical quality control
D)A flexible manufacturing system
Answer: D
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Chapter 3: Demand Creation and Predictive Planning
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Sample Questions
Q1) Many decisions require believable forecasts before they can be made.
A)True
B)False
Answer: True
Q2) The terms strategy and tactics have military origins.
A)True
B)False Answer: True
Q3) When actual demand is significantly less than the forecast,there is a substantial forecasting underestimate.
A)True
B)False Answer: False
Q4) In smaller firms,the systems perspective dictates that representatives of all of the functional departments that "know something about the business" play a part in strategy development.
A)True
B)False Answer: False
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Chapter 4: Understanding Quality: ITS Management and Strategic Importance
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114 Verified Questions
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Sample Questions
Q1) Inexpensive automobiles do not have the same set of qualities as the expensive ones.Thus as a producer,it may be necessary to choose appropriate quality standards so the market judges them to be _____ for that _____ class.
A)fitting;price
B)lowest;price
C)highest;price
D)highest;service
Q2) In manufacturing,the _____ define(s) the range of acceptable product.
A)costs limits
B)tolerance limits
C)ISO 9000
D)house of quality
Q3) The measure MTBF is often used to depict durability and not reliability.
A)True
B)False
Q4) Given the schedule of failures by time and type,it is possible to figure out how much a blanket,or partial,warranty will cost the company.
A)True
B)False
6
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Chapter 5: Process Configuration Strategies
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Sample Questions
Q1) In the systems viewpoint,each process is composed of various subprocesses.
A)True
B)False
Q2) Frequently,price is the main factor that drives the acquisition of the input materials in the _____ process.
A)synthetic
B)analytic
C)strategic
D)operational
Q3) In this process,the sequence of assembly goes from twigs to branches (subassemblies) to the trunk (which is the final assembly).
A)analytic
B)flow
C)synthetic
D)assembly
Q4) Demand is affected by the variety,price,and the quality of product.
A)True
B)False
Q5) Define best practice.How is it used?
Q6) What is a custom shop? Why does a custom shop use general-purpose equipment?
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Chapter 6: Process Analysis and Redesign
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Sample Questions
Q1) _____ charts are maps of the specific operations,transports,quality checks,storage,and delays that are used by either the present or the proposed system.
A)Process
B)Control
C)Design
D)Function
Q2) TPM for the flow shop has many costs associated with it.These include:
A)cost of repairing the equipment at the station.
B)cost of lost production.
C)cost of line start-up.
D)all of the above
Q3) The length of time required for each unit of the order to go from the start of the process to its finish would be calculated and shown as _____ time.
A)process
B)cycle
C)startup
D)end
Q4) What seven points should be considered for process flow design?
Q5) What is the estimated annual cost of replacements under the current policy?
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Chapter 7: Quality Assurance
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Sample Questions
Q1) The appropriate _____ is to abhor defectives and do as much as feasible to prevent them from occurring.
A)zero-error mind-set
B)process for zed defectives
C)Olympic perspective
D)compensation for defectives
Q2) The control chart for single attributes,known as the c-chart,requires the calculation of the standard deviation.
A)True
B)False
Q3) _____ are identifiable causes of process problems that create variability.They are traceable and can be removed.
A)Chance causes
B)Assignable causes
C)Acceptance sampling causes
D)Unattainable causes
Q4) Why should control limits be set closer together,rather than set wide apart?
Q5) What are data check sheets and how are they used to improve quality?
Q6) Why must management have a thorough understanding of the production process?
Page 9
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Chapter 8: Management of Technology Mot
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101 Flashcards
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Sample Questions
Q1) Shingo is credited with introducing _____ systems.
A)SMED
B)AI
C)expert
D)robotic
Q2) Payback period is the estimated number of years that will be required to produce enough profits or savings to offset the expenditures completely.
A)True
B)False
Q3) The timing of shifts in technology involves assessment of the costs and savings made by changing now as compared to the costs and savings from deferring the development and acquisition.
A)True
B)False
Q4) Calculate the payback period for a technology expense of $1 million if the new technology immediately starts to earn revenues of $100,000 per month.Operating costs plus depreciated fixed costs are estimated to be $30,000 per month.
Q5) Why are expert systems used?
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Chapter 9: Teamwork Planning Requires Job Design
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Sample Questions
Q1) The use of Linear Programming (LP) to determine an optimal product mix requires good measures of _____.
A)labor productivity
B)availability of capacity
C)utilized capacity
D)all of the above
Q2) The reasons for using job observation methods include all of the following except A)improving the job.
B)complicating the work.
C)determining expected output rates.
D)calculating each individual's real output rate.
Q3) It is safer to have people with the same points of view as the packer inspect the packing of a parachute,or as it applies to organizations,it is safer to have people with the same point of view involved in strategic planning.
A)True
B)False
Q4) How does NPV accounting effect long-term planning?
Q5) Describe traditional training methods used in P/OM.
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Chapter 10: Supply Chain Capacity Planning
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Sample Questions
Q1) A six sigma control limit equals 3.4 defects per _____ parts.
A)hundred
B)thousand
C)million
D)billion
Q2) What are the implications of bottlenecks on capacity?
Q3) Below breakeven,the production process is creating losses while above breakeven,the process is generating profit.
A)True
B)False
Q4) For services,a bank might compare the _____ number of people the bank teller can process per hour with the _____ number of people the ATM can process per hour.This is a supply chain service capacity comparison.
A)maximum;maximum
B)minimum;minimum
C)minimum;maximum
D)maximum;minimum
E)all of the above
Q5) What is capacity? How is it defined? Is 100 percent capacity realistic?
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Chapter 11: Facilities Planning: Location and Layout
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Sample Questions
Q1) If supply is less than demand,create dummy plants to pretend to produce all of the demand.
A)True
B)False
Q2) The cost of improving the plant layout is $50,000 to be depreciated over a three-year period.The estimated annual improvements in profit are $1,000 from better quality,$2,000 from higher productivity,and $15,000 from health benefits.Is this layout improvement recommended?
Q3) When renting,building,or buying,expert help from real-estate specialists,architects,and building engineers is not needed to evaluate an existing facility or to plan a new structure.
A)True
B)False
Q4) What is one of the limitations of the transportation model?
A)special location-based costs
B)production efficiency differentials
C)does not allow discounts
D)transportation costs
Q5) List the applications that the scoring model is useful for.
Q6) List two key roles of P/OM as it applies to facilities management.
Page 13
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Chapter 12: Materials Management Impacts All Supply
Chain Participants
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Sample Questions
Q1) Are legal contracts just as important in Japan as they are in the USA? What about China?
Q2) It is to be expected that analysis will continue to indicate that for most suppliers,their materials costs have averaged _____ their labor costs.
A)less than B)more than C)the same as D)none of the above
Q3) Good turnover brings large rewards and a reputation for purchasing success. A)True B)False
Q4) Even before 1960,manufacturing was becoming less _____ as a result of technology.
A)labor intensive B)intellectual
C)both a and b D)none of the above
Q5) Internal MM systems do not require control of production materials. A)True B)False
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Chapter 13: Aggregate Planning to Balance Supply and Demand
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Sample Questions
Q1) By varying the size of the workforce,production output can be made to match demand if facilities and equipment allow.
A)True
B)False
Q2) What was the traditional customer-to-teller relationship replaced with after the 1970s?
Q3) How many distinct levels are found in the production planning process?
A)2
B)3
C)4
D)5
Q4) Before trying to do detailed,tactical scheduling,_____ should be used to avoid costly mistakes arising from not being prepared with the proper resources at the right time.
A)company planning
B)production scheduling
C)aggregate planning
D)strategic planning
E)enterprise planning
Q5) What are some of the key factors of Aggregate Planning?
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Chapter 14: Inventory Management for Smooth and Continuous Demand Patterns
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Sample Questions
Q1) Which one choice is not part of the seven classes of inventory situations?
A)make or buy decisions
B)order repetition
C)inventory reduction decisions
D)lead-time distributions
Q2) Water testing at the olympic-size city pool requires a chemical that costs $400 per gallon.Use is constant at 1/3 gallon per week.Carrying cost rate is considered to be 10 percent per year,and the cost of an order is $100.What is the optimal EOQ for the reagent?
Q3) The ELS model gets its name from the fact that the production run quantity is called a _____.
A)batch
B)lot
C)rate
D)economic shipping size
Q4) Buffer stock is stock carried to prevent outages when supply exceeds expectations.
A)True
B)False
Q5) What is buffer stock?
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Chapter 15: Material Requirements Planning Mrp for
Sporadic Demand Patterns
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Sample Questions
Q1) The first book on MRP was written by _____ in 1975.
A)Joseph Orlicky
B)Modigliani
C)David Garvin
D)Robert Thurman
Q2) When _____ models are used to control stock on-hand for linked parts,parent demand systems often produce inventory swings that lead to overstocks and out-of-stocks.
A)MRP
B)reorder point
C)lead time
D)static inventory
Q3) What is net change MRP?
Q4) Exception codes are used to identify important items.
A)True
B)False
Q5) What is regeneration MRP?
Q7) What is "coding" used for in MRP? Page 17
Q6) What two points have to be applied for MRP to be used successfully in an organization? Discuss these assumptions.
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Page 18
Chapter 16: Production Scheduling for Manufacturing and Service Operations
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Sample Questions
Q1) When sequencing models are used,it is assumed that (t ) includes: 1.job set-up time,2.work processing or operations times,and 3.waiting times.
A)True
B)False
Q2) The restrictive assumption is that the SMH index for each machine applies to all jobs.This is called the
A)assumption of productive equality.
B)assumption of output rationality.
C)presumption of productive proportionality.
D)presumption of output proportionality.
Q3) Good Gantt charting prevents split assignments that improve productivity and quality.
A)True B)False
Q4) The assignment model provides solutions when jobs compete for facilities and where it is desirable to split some job assignments.
A)True
B)False
Q5) What is a sequencing chart and how is it used?
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Chapter 17: Cycle-Time Management Increases
Productivity
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Sample Questions
Q1) The overriding objective of line-balancing is
A)to split operations between different stations so as to minimize the number of stations.
B)to achieve a balance of production resources that can deliver the right amount of production to satisfy demand requirements with minimum waste of resources.
C)to be clever about process design so as to achieve cycle time reduction with minimum defectives.
D)none of the above
Q2) Describe the behavior of a single channel system.
Q3) _____ describe the length of queues and the average waiting times that can occur when lines are not balanced.
A)Precedence diagrams
B)Input-output-transformation diagrams
C)Flow diagrams
D)none of the above
Q4) Cycles do not exist in the repetitive intervals between placing an order and receiving supplies.
A)True
B)False
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Chapter 18: Project Management for New Products and Processes
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Sample Questions
Q1) Project quality is a _____ responsibility.
A)design
B)engineering
C)P/OM
D)all of the above
Q2) Which of the following is a form of knowledge that describes basic transferable information that is required to operate processes?
A)core knowledge
B)explicit knowledge
C)tacit knowledge
D)none of the above
Q3) Project redesign is often used to _____.
A)meet the budget
B)lengthening the critical path
C)lengthening completion time
D)all of the above
Q4) Resource leveling seeks to move people from understaffed activities to those that are overstaffed.
A)True
B)False
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Chapter 19: Change Management With Faster Project Completions
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Sample Questions
Q1) Daisy's Dog Mobility Products,Inc.,has generated over 1,000 patents worldwide in its 25 years of operation-better than 40 per year.What is the average interval in days between patents granted? What kind of system could generate this number of projects for products that are unique enough to be awarded patents?
Q2) Which of the following is one of the four principles of capabilities-based management?
A)Competitive success depends on transforming a company's key processes into strategic capabilities that consistently provide superior value to the customer.
B)Because capabilities necessarily cross functions,the champion of a capabilities-based strategy is the middle management.
C)Companies create these capabilities by making strategic investments in a support infrastructure that separates traditional SBUs and functions.
D)The building blocks of corporate strategy are not business processes but products and markets.
E)all of the above
Q3) Define vision (V).What are synonyms for this term?
Q4) What are practical first steps (P) in change management?
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Chapter 20: Sustainability Issues: Environment, Ethics, and Security
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Sample Questions
Q1) One factor that accounts for the growing importance of DFD (design for disassembly) is the tough European take-back laws.
A)True
B)False
Q2) What are take-back laws?
Q3) The utility of cameras to improve security requires that photos be part of a data-mining system that can compare images and assign identifications to sort out potential dangers.
A)True
B)False
Q4) Most production people have been accustomed to working with mobile service robots for over one hundred years as they navigate corridors and carry material between stations.
A)True
B)False
Q5) From the 1500s to the present,a population explosion has resulted in 6.5 billion people inhabiting the planet.
A)True B)False
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