Employment Law Exam Preparation Guide
Course Introduction
Employment Law explores the legal framework governing the relationship between employers and employees, covering topics such as employment contracts, workplace rights, anti-discrimination laws, wrongful dismissal, health and safety obligations, and collective bargaining. This course examines federal and state statutes, regulations, and key case law, providing students with practical insights into compliance, dispute resolution, and the evolving nature of work. Through analysis of real-world scenarios, students gain a comprehensive understanding of the rights and responsibilities of both employers and workers, preparing them for careers in human resources, business management, or legal practice.
Recommended Textbook
Managing Human Resources 7th canadian edition by Monica Belcourt
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15 Chapters
1623 Verified Questions
1623 Flashcards
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Page 2
Chapter 1: The World of Human Resources Management
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) The importance of Six Sigma to HR extends to all of the following EXCEPT which one?
A) employee benefits
B) performance management
C) communication
D) training
Answer: A
Q2) Refer to Scenario 1.1. What would be a big challenge for Canada Proud's HRM professionals if the company decides to open a division in Mexico?
A) to convince the Canadian government that it would be better to do business in Mexico
B) to acquire the physical facilities in Mexico
C) to lay off workers in its current operations
D) to hire employees in Mexico with the relevant skills
Answer: D
Q3) It is quite possible that when managers increase costs productivity often rises.
A)True
B)False
Answer: False
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3
Chapter 2: Strategy and Human Resources Planning
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Which term refers to the examination of the attitudes and activities of a company's workforce?
A) environmental scanning
B) trend analysis
C) a cultural audit
D) behavioural modelling
Answer: C
Q2) Organizations such as Canadian Tire and CIBC conduct cultural audits to examine the attitudes and activities of the external workforce.
A)True
B)False
Answer: False
Q3) On the entrance to Mac Pencils' factory are the words "to provide the world with high-quality and dependable pencils." What is this an example of?
A) mission
B) strategic vision
C) core values
D) strategic mission
Answer: A
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Page 4
Chapter 3: Equity and Diversity in Human Resources Management
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Employment equity involves changing the composition of an organization's workforce to better reflect the workforce.
A)True
B)False
Answer: True
Q2) An organization's workforce is "representative" in which situation?
A) when it reflects the demographic composition of the external workforce
B) when numerical goals have been established
C) when it reflects an improvement from the previous year's results
D) when men and women are employed in equal numbers
Answer: A
Q3) Refer to Scenario 3.1. Which of the following is a good way for Furniture Emporium to gain a strategic and competitive advantage, through its employees, in the international furniture market?
A) hire for diversity
B) ensure pay equity is implemented
C) manage diversity effectively
D) promote employees from the designated groups
Answer: C
Page 5
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Chapter 4: Job Analysis and Work Design
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) "The IT specialist is responsible for the smooth running of all staff computers" is most likely an excerpt from which of the following?
A) a job position
B) a job specification
C) a job analysis
D) a job description
Q2) Employee empowerment grows in an organizational culture that promotes satisfaction, support, and recognition.
A)True
B)False
Q3) Which term refers to any effort that makes work more rewarding or satisfying by adding more meaningful tasks to an employee's job?
A) job enlargement
B) a job characteristic
C) job enrichment
D) job rotation
Q4) What are the advantages and disadvantages of flextime or flexible working hours?
Q5) Discuss the job characteristics that motivate employees.
Q6) What factors should be considered in designing a job?
Page 6
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Chapter 5: Branding the Talent Pool: Recruitment and Careers
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103 Verified Questions
103 Flashcards
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Sample
Questions
Q1) If 50 applicants came from a recruiting source, and 14 were invited for interviews, what would the yield ratio for that source be?
A) 14 percent
B) 24 percent
C) 28 percent
D) 7 percent
Q2) Fast-track programs were initiated in some organizations as a way to retain young managers with high potential.
A)True
B)False
Q3) At least one research study has found that managers often hire external candidates rather than promote their current employees because they have a tendency to overvalue unfamiliar candidates and undervalue known ones.
A)True
B)False
Q4) The most commonly used search tactic for job seekers is Internet recruiting. A)True
B)False
Page 7
Q5) What are the advantages and disadvantages of internal recruitment?
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Chapter 6: Employee Selection
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) Which of the following most accurately represents the typical steps in the selection process?
A) candidates participate in employment testing before being interviewed
B) supervisors interview candidates followed by individual interviews with the HR department
C) candidates are interviewed in the initial stages and again the late stages of the process
D) background investigations are carried out near the beginning of the process
Q2) A manager is examining the number of applicants for a job compared to the number of people needed to be hired. What is this figure called?
A) the yield ratio
B) the selection ratio
C) the base ratio
D) the validity coefficient
Q3) In large organizations, supervisors are usually responsible for making job offers and notifying applicants of selection decisions.
A)True
B)False
Q4) Identify and explain the five primary types of employment tests.
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Chapter 7: Training and Development
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Explain the strategic approach to training.
Q2) Orientation is an ongoing process.
A)True
B)False
Q3) Do most organizations evaluate their training programs?
A) Yes, this is a vital part of any HR manager's role in an organization.
B) Currently, only progressive organizations evaluate their training.
C) Yes and no. It used to be that most did not, but this is changing due to the pressure that HR managers are under to demonstrate results.
D) No, most organizations don't find it worth the effort.
Q4) The benefits of an orientation program include lower turnover, improved morale, and facilitation of learning.
A)True
B)False
Q5) Most employees prefer the freedom and flexibility of e-learning to traditional classroom training.
A)True
B)False
Q6) Identify and briefly describe the four criteria available to evaluate training.
Page 9
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Chapter 8: Performance Management and the Employee
Appraisal Process
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) Ineffective handling of performance appraisal may result in court cases or other legal action.
A)True
B)False
Q2) The balanced scorecard approach translates broad goals into increasingly specific goals, so that individuals can see how their performance relates to the overall performance of the firm.
A)True
B)False
Q3) Performance appraisal methods can be broadly classified as which of the following approaches?
A) trait, behavioural, and judgmental
B) trait, behavioural, and results
C) behavioural, judgmental, and results
D) behavioural, judgmental, and attitudinal
Q4) Results appraisals give employees more responsibility for outcomes and discretion over how to accomplish them.
A)True
B)False
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Chapter 9: Managing Compensation
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) What is a key implication of expectancy theory when applied to pay systems?
A) Employees must get pay raises to cover increased living costs.
B) Employees expect their managers to be competent.
C) Employers expect their employees to be competent.
D) Rewards must be valuable for motivation to occur.
Q2) How far do the impacts of collective bargaining extend?
A) to hourly employees only
B) to both hourly and management employees
C) beyond the segment of the labour force that is unionized
D) to both exempt and non-exempt employees
Q3) Which of the following pay systems would an organization wishing to establish greater job-staffing flexibility most likely use?
A) straight pay
B) competence-based pay
C) incentive pay
D) two-tier pay
Q4) The consumer price index tracks the change in price over time of a "market basket" of goods and services.
A)True
B)False
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Chapter 10: Pay for Performance: Incentive Rewards
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Team incentive plans reward team members when performance standards are met or exceeded; however, they tend to foster a psychological climate that negatively impacts team cooperation.
A)True
B)False
Q2) Profit-sharing plans represent one way that wealth can be redistributed at which of the following levels?
A) the firm level
B) the regional level
C) the national level
D) the international level
Q3) Refer to Scenario 10.1. Which of the following factors is LEAST likely to affect sales for this equipment?
A) economic and seasonal fluctuations
B) sales competition and changes in demand
C) producing the machines in a timely manner
D) the nature of the sales territory
Q4) Straight commission plans may induce salespeople to grant price concessions. A)True
B)False
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Chapter 11: Employee Benefits
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) Because of added expenses and complicated governmental rules, defined-benefit pension plans are falling out of use.
A)True
B)False
Q2) Since provincial health care benefits cover basic health care services, very few employers offer supplementary health benefits.
A)True
B)False
Q3) Refer to Scenario 11.2. In order to promote work-life balance at BPBI, management has decided to adopt more creative and unusual benefits as a way to deter turnover. Which of the following would be most welcomed by "generation Y" employees?
A) on-site restaurants where employees can have dinner together
B) extended childcare when employees work later hours
C) free baseball tickets for families and friends
D) pay increases to offset the extra overtime hours worked each day
Q4) What considerations should an organization make in implementing an effective benefits program?
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Chapter 12: Promoting Safety and Health
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) The rising use of video display terminals at work has led to the proliferation of visual difficulties, radiation hazards, muscular aches and pains, and increased job stress for employees using personal computers or network workstations on the job.
A)True
B)False
Q2) The emphasis in workers' compensation has been shifting to creating safer workplaces.
A)True
B)False
Q3) Which of the following statements best describes job-related stress?
A) Stress that is harmful to some employees may be healthy for others and improve their performance.
B) Burnout is the first stage of eustress.
C) Providing music of any kind will help relieve stress.
D) Setting ever higher performance goals relieves employee stress by giving them self-esteem about their ability to achieve goals.
Q4) Compare and contrast the two general types of stress. Include an example of each.
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14
Chapter 13: Employee Rights and Discipline
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104 Flashcards
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Sample Questions
Q1) A peer-review system, also called a "complaint committee," is composed only of people whose jobs are similar to the person appearing before the board.
A)True
B)False
Q2) In a typical progressive discipline program, what step immediately precedes the termination of the employee?
A) a written warning
B) formal discussions
C) a "pre-warning"
D) suspension
Q3) Refer to Scenario 13.1. The Beer Pitt must document all misconduct. Which of the following is NOT true about the completeness of the information?
A) names of witnesses to the incident are not needed
B) behaviour exhibited by employees need not be included
C) consequences for action or behaviour are not important
D) date, time, and location of the incident are not important
Q4) What are some of the pros and cons of "open-door" policies?
Q5) What is progressive discipline? How does it differ from positive discipline?
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Chapter 14: The Dynamics of Labour Relations
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Strategies to remain union-free include all of the following EXCEPT which one?
A) institute formal procedures to resolve employee complaints
B) give attention to employee growth and development needs
C) allow supervisors to adopt their own approaches to employee motivation and job design
D) offer competitive wages and benefits
Q2) Which of the following conditions and/or actions may result in labour relations boards imposing a union on an employer in some Canadian jurisdictions, even with as few as 5 percent of the authorization cards signed?
A) Threats by other unions to go on strike if the workplace does not get its own union.
B) Unfair labour practices committed by the employer in the organizing process.
C) The need by government for labour relations peace in workplaces.
D) Advice from the International Labour Office.
Q3) The first step in organizing begins when employees and union officials meet to explore the possibility of unionization.
A)True
B)False
Q4) How do unions and management employ bargaining power in negotiations?
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Page 16
Chapter 15: International Human Resources Management
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) Which organization is pursuing a transnational strategy?
A) a car company developing a "world" car to gain scale economies
B) a brewery trying to achieve scale economies while simultaneously customizing its taste and marketing efforts for local markets
C) a company producing customized fashions for multiple regions of the world
D) a steel company trying to simultaneously gain scale economies and increase the quality of its products
Q2) Define and describe the balance-sheet approach used by many multinational corporations to calculate the compensation they wish to offer to their expatriates.
Q3) North American managers tend to have highly autocratic decision-making styles.
A)True
B)False
Q4) Some of the advantages of using home-country nationals for overseas managerial assignments are that the talent is already available within the organization and that the organization can have greater control.
A)True
B)False
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